How to Choose an

IT Support Service Provider

Importance of IT Support Service Provider:

Information technology, or IT, is the cornerstone of a business's daily operations. One of the keys to

running a prosperous business is selecting the best IT provider or partner. There are plenty of suppliers and solutions out there to choose from and you've

got to make sure you find the company that has your best interests in mind.

Step 1:

Perform some research on potential IT support providers, you should be looking for

a company that is experienced, fits into your budget, provides

unlimited or discounted onsite support.

Step 2:

Meet with a representative from each prospective IT support provider and ask questions on their

qualifications and understanding of your servers, equipment and software.

Step 3:

• How many Technicians does the IT support company have?

• What are their accreditations and industry experience?

• Where are they based? • Does the company outsource any of their

work – if so, what is outsourced?

Step 4:

Ask about any hidden consulting fees! Are you entitled to unlimited telephone and

remote support? Are there any hidden or extra charges?

Step 5:

Does the IT support company offer a range of IT Support packages that are flexible enough

to suit your present needs and cater for your future growth?

Step 6:

Will your network be monitored 24/7 and will there be any other IT support services such as out of hours server administration,

updates and maintenance?

Contact Us

/Motionwave /Motion_Wave

/company/motionwave-technologies

1300 337 984

www.motionwave.com.au