Quick Pulse:Private Cloud #1

July 2014

Presented on behalf of:

Dell

MARKETING RESEARCH

EMPLOYEE ENGAGEMENT

A WORLD OF INSIGHTS

A WORLD OF INSIGHTS

Sample Method

Survey Goals

Field WorkThis survey was fielded from July 28, 2014 to July 29, 2014

Total Respondents

60 qualified completes

Collection Online Questionnaire

Number of Questions

5 (excluding screeners and demographics)

Audience To complete this survey, respondents were required to be involved in the purchase process for private and/or hybrid cloud solutions and in an organization that is in some stage regarding these cloud deployments

The purpose of this survey was to gain an understanding of organizations’ plans and expectations with respect to both private and/or hybrid cloud environments.

METHODOLOGY & RESEARCH OBJECTIVES

2

A WORLD OF INSIGHTS

Total Respondents Organization Size

60

RESPONDENT PROFILE

3

(NET) IT Management 58%CIO, CTO 20%CSO 3%VP 3%Director 17%Manager 12%

(NET) Business Management 28%CEO, Chairman, President 8%Executive VP, Senior VP, GM 3%Managing Partner 5%Director 3%Other Corporate, Business Manager 3%

(NET) Other 13%Consultant 10%Other (Non-Manger) 3%

1,000 or more employees 19%

500-999 employees 13%

Less than 500 employees 68%

Top Represented Job Titles

Top Represented Industries

Technology/Computer related

Education

Other (please specify)

Manufacturing: Discrete or Process

Energy, Gas & Oil

20%

15%

10%

10%

10%

7%

5%

5%

3%

3%

* Full breakdowns can be found on slides 14 & 15

A WORLD OF INSIGHTS

S1: In which of the following ways are you involved in the purchase process for private and/or hybrid cloud solutions at your organization? Base: 60 qualified respondents

In this survey we refer to the following definitions of private and hybrid cloud.

Private Cloud – Infrastructure provisioned solely for a single organization. For the purposes of this survey we are focusing on private clouds that are hosted and managed internally versus by a third party.

Hybrid Cloud – A composition of private and public clouds which remain unique entities but are bound together, offering the benefits of multiple deployment models.

RESPONDENT PROFILE

4

Involvement in Purchase/Management Process for Private and/or Hybrid Cloud Solutions

Determine the business need

Determine requirements

Evaluate solutions

Recommend and select vendors

Make the business case

Approve/authorize

83%

78%

83%

67%

55%

60%

A WORLD OF INSIGHTS

• Almost one quarter of respondents have completed the application planning and cloud strategy stages when it comes to private cloud deployments. • Hybrid cloud lags behind private cloud only slightly at each stage.

• All challenges prompting cloud plans are weighted equally with inflexible legacy architectures leading by only a small margin (35%).

• Data silos, inefficient manual processes, and the perception that IT cannot handle in-house are all pushing companies toward cloud plans.

• Ensuring the security of the cloud environment is the most important step when implementing a private or hybrid cloud with 9 out of 10 respondents reporting it is critical/very important.

• Modular platform building blocks that can integrate with multiple vendors is the cloud deployment approach that most organizations feel would be the best fit (versus integrated solutions from a single vendor).

• The top three most important factors when evaluating/selecting cloud technology are the same across private and hybrid cloud: disaster recovery and security capabilities and cost transparency.

• Increased IT efficiencies is the top benefit organizations hope to achieve with both private and hybrid cloud deployments. Organizations also hope for reliability/security and lowering TCO with optimized application delivery.

KEY FINDINGS

5

A WORLD OF INSIGHTS

SURVEY RESULTS

6

A WORLD OF INSIGHTS

Stages CompletedPrivat

e Cloud

Hybrid

Cloud

Application planningdeciding which applications and workloads are best suited for the cloud 24% 22%

Server virtualizationVirtualizing the environment to prepare for cloud 24% 16%

Cloud strategydeveloping a cloud strategy and choosing technologies and deployment models 22% 23%

Business applicationsRunning mission-critical business applications such as database, collaboration, CRM, etc., in the cloud

16% 16%

Convergencecombining physical compute (processor or server hardware), networking, storage and/or unified management on one single box

12% 13%

None of the above 2% 11%

7

Almost one quarter of respondents have completed the application planning and cloud strategy stages when it comes to

private cloud deployments. Hybrid cloud lags behind private cloud only slightly at each stage.

S2: Which of the following stages has your organization completed with respect to private and hybrid cloud deployments? Base: 60 qualified respondents

Inflexible legacy architectures

Data silos

Inefficient manual processes

Perception that IT cannot handle in-house

Use of external cloud services by app development and LOB users

Other

Don't know

35%

28%

28%

28%

25%

30%

2% NAS / SAN storage and archives

Enable access anywhere

Challenges Prompting Private and/or Hybrid Cloud Plans

A WORLD OF INSIGHTS 8

All challenges prompting cloud plans are weighted equally with inflexible legacy architectures leading by only a small margin.

Security

Better support our clients

Changing business models

Flexibility and cost savings

Q1: Which of the following challenges are prompting your company’s private and/or hybrid cloud plans?Base: 60 qualified respondents

9

Ensuring the security of the cloud environment is the most important step when implementing a private or hybrid cloud.

A WORLD OF INSIGHTS

Ensuring the security of the private and/or hybrid cloud environment

Implementing the building blocks for private cloud

Ensuring policy controls and IT governance

Implementing a private and/or hybrid cloud solution that inte-grates with the existing IT envi-

ronmentEstimating resource consumption

and capacity requirements to scale-up/scale-down

Convergence

67%

23%

42%

33%

20%

12%

23%

53%

32%

37%

43%

30%

8%

13%

20%

17%

30%

32%

2%

8%

5%

10%

5%

23%

2%

2%

3%

2%

3%

% Critical/Very important

42%

63%

70%

90%

77%

73%

Important Steps When Implementing Private and/or Hybrid Cloud

Critical Very important Somewhat important Not very important Not at all important

Q2: Please rate the importance of the following steps when implementing a private and/or hybrid cloud at your organization.Base: 60 qualified respondents

A WORLD OF INSIGHTS

Q3: Which of the following private and/or hybrid cloud deployment approaches is the best fit for your company? Base: 60 qualified respondents

Best Approaches for Cloud Deployment

37%

55%

8%Integrated

solutions from a single vendor

Don't know

Modular platform

building blocks that can

integrate with multiple vendors

Modular platform building blocks that can integrate with multiple vendors is the cloud deployment approach that respondents feel

is the best fit for their organizations.

10

Factor Important when Evaluating & Selecting Cloud Technology

Disaster recovery capabilities

Robust security capabilities

Cost transparency

Open options for integration with multiple vendors

Avoiding lock-in to a service provider’s platform

End-to-end services (from design to development, implementation and support)

Heterogeneous management tools

Other

Don’t know

74%

70%

68%

61%

60%

54%

40%

4%

2%

A WORLD OF INSIGHTS 11

The top three most important factors when evaluating/selecting cloud technology are the same across private and hybrid cloud, in

slightly different order.

Q4: Which of the following are important when evaluating and selecting private and/or hybrid cloud technology?Base: 60 qualified respondents

Private Cloud

Hybrid Cloud

64%

73%

80%

55%

55%

50%

52%

5%

2%

Benefits hoping to achieve with Cloud Technology

Increased IT efficiencies

Add reliability and security

Lower TCO with optimized application delivery and increased automation

Improve ability to scale-up/scale-down to accommodate business needs

Ensure customers/employees are provided the right service levels

Improve SLAs

Reduce provisioning times

Enable self-service provisioning

74%

68%

53%

53%

49%

44%

42%

37%

A WORLD OF INSIGHTS 12

Increased IT efficiencies is the top benefit organizations hope to achieve with both private and hybrid cloud deployments. Adding

reliability/security and lowering TCO are also top anticipated benefits.

Q5: Which of the following benefits are you hoping to achieve with your company’s private and/or hybrid cloud deployments? Base: 60 qualified respondents

Private Cloud

Hybrid Cloud

73%

57%

64%

59%

50%

41%

43%

36%

IDG Research Services specializes in marketing and media-related research for technology marketers. As a division of International Data

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Janet KingGM/Vice PresidentOffice: 508-766-5601Fax: 508-766-5600

Email: janet_king@idgresearch.com

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