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Internal communication

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Page 1: Internal communication
Page 2: Internal communication

“Internal communication is the life blood of each and every organization.”

Page 3: Internal communication

Internal communications (IC) is the function responsible for effective communication or trade among participants within an organization.

It is the transfer of information via channels such as: memos, intranet, publication or broadcasts, etc.

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HOW INTERNAL COMMUNICATION HELPS?

Increased productivity Higher probability of achieving organizational

goals Ability to approach situations, problems or

crises proactively More effective and responsive customer

service. Smarter decision-making on all levels. Reduced day-to-day conflict between team

members

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MESSAGES FOR EMPLOYEES

We want you to participate. We want to earn your loyalty. We want to strengthen your trust in us. Your opinion matters. We want you to feel good about your career

with us. We’ll help you learn the skills you desire. Teamwork is important.

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SURVEY SAYS!!!

According to Survey by TNS: 40% workers feel disconnected from their

employers; 2 out of every 3 do not identify with or

feel motivated on company Goals 25% “showing up to collect a paycheck”

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HOW TO SUCEED WITH EMPLOYEES1. Open and honest exchanges of

information2. Clear, easy-to-understand materials3. Timely distributions.4. Trusted Sources5. Two-way feedback systems6. Continual improvements in

communication7. Consistent messaging across sources

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MESSAGE DISTRIBUTION?

Electronic Print Face-to-face Workspace

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SELECTING CHANNELS

Availability Audience Objectives Content Timing

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DIFF WAYS OF INTERNAL COMMUNICATION

Group meetings Personnel meetings News bulletin Company’s internal server Telephone messages Company Blog

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SOCIAL MEDIA

Twitter Google Chat Skype Chat Facebook

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Made by-Anuj