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War Stories Experiences applying Agile in many types of business [email protected] ITAG Cairnes Business School, NUI Galway, Ireland. 22-Jan-2009

Itag Jan09 Agile Coclarity

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A presentation on Patterns, Scrum, eXtreme Programming, GTD and Ferris' Four-Hour-Workweek. This was presented at ITAG (IT @ Galway) on 22-Jan-2009.While agile techniques owe their inspiration to other disciplines,like design-patterns, they have been improved by the software industry and returned with interest to the general business community. So even if your business has nothing to do with software development or "agile" you should still find something useful in this talk.

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Page 1: Itag Jan09 Agile Coclarity

War StoriesExperiences applying Agile in many types of business

[email protected]

ITAGCairnes Business School, NUI Galway, Ireland.

22-Jan-2009

Page 2: Itag Jan09 Agile Coclarity

Copyright © 2009 coClarity Ltd.

Overview

• Introduction

• Patterns, PLOPS and OOPSLA

• Scrum

• eXtreme Programming

• GTD and 4HWW

• Conclusion

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Copyright © 2009 coClarity Ltd.

Introduction

• 20-years SW experience

• Currently: coClarity, Limerick

• Intel, Basis & Tellabs, Shannon

• Digital, Galway

• Motorola, Cork, & USA

• QC-Data, Cork & Canada

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Conclusion

• Great ideas cross boundaries between disciplines

• Software has Borrowed from Everywhere

• Agile techniques can be applied in any kind of business

• Customer Focus, Deliver Early & Often, Simplicity (Product & Plans), Self-Organising

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Patterns, PLOPS and OOPSLA

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Copyright © 2009 coClarity Ltd.

Patterns

• Reusable solution to a common problem

• Borrowed from Architecture (Alexander)

• 1987 OOPSLA, Beck & Cunningham

• 1994, Gang of Four

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PLOPs

• Pattern Languages of Programs

• Conferences Started 1994

• PLOP-2, paper on Episodes (Cunningham)

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OOPSLA 98

• Birds-of-a-feather session

• 100s arrived

• One page handout of the key practices

• Diagram of how they related to each other

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eXtreme Programming

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Overview

• A light-weight methodology

• For small-to-medium-sized teams

• Vague or rapidly-changing requirements

• Values: communication, feedback, simplicity, courage and respect

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Copyright © 2009 coClarity Ltd.

Practices

• Quick Plan

• Small Releases

• Metaphor

• Simple Design

• Testing

• Refactoring

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• Pair Programming

• Collective Ownership

• Continuous Integration

• 40-Hour Week

• On-Site Customers

• Coding Standards

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Copyright © 2009 coClarity Ltd.

A-La-Carte

• The books warn against taking an a-la carte approach

• We tailored it out of necessity

• Didn’t really use: Metaphor, On-site Customers

• Modified: Scrum for planning, Collective Ownership within Team

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Pair Programming

Photo credit flickr.com/people/lucadex

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Copyright © 2009 coClarity Ltd.

Pair Programming our Experience

• The most controversial practice

• Some components pair programmed

• Lowest defect rates

• Smaller code sizes

• Small sample set

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Copyright © 2009 coClarity Ltd.

Pair Lessons Learned

• No Keyboard Wrestling, Large Fonts

• Think about neighbours

• No editor wars

• Set key objectives

• Not as useful during bug-fix phase

• Can be done remotely (gotomeeting)

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Scrum

Page 17: Itag Jan09 Agile Coclarity

Copyright © 2009 coClarity Ltd.

New New Product Development Game

• Article in Harvard Business Review 1986

• Study of companies in Japan & US

• Fuji-Xerox, Canon, Honda, NEC, HP, 3M

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Six Characteristics

• Built in instability - broad challenging goal

• Self-organising teams

• Overlapping Development Phases

• Multilearning

• Subtle Control

• Organisational transfer of learning

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Scrum

• Computer guys borrowed from “New New...”

• Called it Scrum

• I suspect they were never in a real Scrum

Photo credit flickr.com/photos/bohane/

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Copyright © 2009 coClarity Ltd.

Scrum Overview

• You can manage any kind of project with Scrum

• I’ve used on tiny and large projects

• Not rocket science or expensive (although an “industry” has popped up)

• It works & viral

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“Opportunities”

• All projects have chickens and pigs

• Pigs are happy: no status reports or boring meetings

• Chickens are happy: they know what’s happening without getting in the way

Photo credit flickr.com/photos/7326810@N0821

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Copyright © 2009 coClarity Ltd.

The Theory

• Software engineering is complex adaptive system

• Traditional planning - illusion of control

• Empirical process not a “defined process”

• Complexity theory - better to do frequent samples and small adjustments

• Adaptability is better than predicability

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Copyright © 2009 coClarity Ltd.

The Team

• Should be small (6 max) - if bigger, split

• Ideally co-located (can work distributed)

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The Project

Diagram by Lakeworks http://commons.wikimedia.org/wiki/Image:Scrum_process.svg

• Punctuated Equilibrium - balance team focus, management visibility, and adaptability

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Copyright © 2009 coClarity Ltd.

The Sprint

• Easier for team to focus on something a month away

• Daily short meetings

• At the end - write-up or demo

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Copyright © 2009 coClarity Ltd.

The Daily Meeting

• KISS - 15 minutes max, same time & place

• 3 questions

• what did you do? (binary - all or nothing)

• what roadblocks?

• what will you do by tomorrow?

• Everyone responsible for their own tasks

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Loads of Post-its stuck to a big sheet of paper

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Page 28: Itag Jan09 Agile Coclarity

Copyright © 2009 coClarity Ltd.

Consequence of “Loads of post-its”

• Low effort - visualisation of progress

• Preparation is fast - post-its on monitors

• Occasional trips to the “big sheet”

• Not great for distributed teams

• 3M make loads of money

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Copyright © 2009 coClarity Ltd.

Planning

• More KISS

• No complex Gannt chart

• Plan is a series of sprints

• Dependencies only at a sprint level

• Can use sophisticated estimation techniques

• Shorter sprints at the start and end

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Copyright © 2009 coClarity Ltd.

Planning - Sprint

• At the start check project plan & look at new backlog items

• Allocate to individuals - could use simple spreadsheet

• Efforts based on “ideal days”

• Inside/Outside end-date

• At the end: write-up, demo, release

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The Big Chickens

• Start to trust it - less reporting needed

• Can show up at daily meetings - must remember they are chickens

• Can add new items to backlog

• Other possibilities - earned value, wide-band-delphi, comparison to estimates

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Scrum Conclusion

• Simple, low-overhead, adaptable any kind/size project

• Everyone gets involved in planning and tracking, team “gells”

• The chickens can actually contribute

• Scrum was more sticky than eXP

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GTD and 4HWW

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Copyright © 2009 coClarity Ltd.

GTD

• Getting Things Done

• A new cult for the info age - Wired

• Levels: Actions, Projects, Areas, Yearly, 5-Year, Life

• Collect, Process, Organise, Review, Do

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Actions and Projects

• Action: always something that needs to be done first

• Each action has a context

• Project: requires more than one action

• Don’t need to plan projects in detail but define outcome

• Choose actions based on context

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4HWW

• The 4 Hour Workweek

• 80/20 Rule

• Decide two meaningful things to accomplish

• Email twice a day

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Conclusion

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Copyright © 2009 coClarity Ltd.

Common Patterns

• Bottom Up Planning (take care of days...)

• Simple Top Down Plan - it will change

• Adaptable more important than predictable

• Don’t Just React - Make Active Choices

• Feedback Loops

• Encourage self-organisation

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Conclusion

• Great ideas cross boundaries between disciplines

• Software has Borrowed from Everywhere

• Agile techniques can be applied in any kind of business

• Customer Focus, Deliver Early & Often, Simplicity (Product & Plans), Self-Organising

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Next StepsDecide what aspects you are interested in

Read about them on wikipedia

Read the paper: Fitzgerald, Hartnett “Agile inside Intel” (short.ie/uehtqv)

Try some of the Patterns even on your personal work

Consider trying Scrum with your team

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coclarity

Thank You

42

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