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Content Intelligence: How to Survive the Arms Race in Content Marketing Jason Garoutte, CMO of Mintigo @jgaroutte @mintigo CONFIDENTIAL

[Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

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To watch the entire webinar replay, please visit: http://www.mintigo.com/content-intelligence-how-to-survive-the-arms-race-in-content-marketing/ Title: "Content Intelligence: How To Survive The Arms Race In Content Marketing" Description: 9 out of 10 B2B marketers are using content marketing, investing 1/3 of their budget and planning to spend even more next year. But as these marketers rush to publish, it only gets harder to rise above the noise. It's harder to get to the inbox, harder to own search terms and harder to appear in social feeds. Welcome to the content arms race. To survive it, you need a plan. The key to survival is Content Intelligence: the ability to know what content will engage your target audience. Content Intelligence is all about efficiency—focusing your limited resources on strategic assets that drive maximum traffic. You're unlikely to win the arms race with quantity, as content marketers continue to cite their #1 obstacle as "producing enough content", so relevance is key. Here's the best news of all: the same information overload that makes it hard to reach prospects also holds the keys to success. The new data of the social web is a treasure trove. If you can make sense of the data before your competitors do, you'll aim the right content at the right people, and you'll rise above the clutter. In this webcast, we'll show you how to -- - define your target personas with a fast methodology, - identify the most pressing gaps in your content portfolio, - discover which topics are interesting to your prospects today, - learn where to prioritize your social promotion and - frame content to maximize chances it will be shared. If your team isn't quite poised for victory in content marketing, this is your chance to level the playing field. Presenter: Jason Garoutte Chief Marketing Officer, Mintigo As CMO of Mintigo, Jason works with some of the best marketers in the country. He’s an expert on demand generation, speaking frequently on how science is changing marketing. Prior to joining Mintigo, Jason spent 7 years helping to grow Salesforce.com into the leading CRM application. Before that, he was an entrepreneur and marketer at tech companies Blue Martini Software and nQuire.

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Page 1: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Content Intelligence: How to Survive the Arms Race in Content Marketing

Jason Garoutte, CMO of Mintigo @jgaroutte

@mintigo

CONFIDENTIAL

Page 2: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Mintigo Watches Your Market

Page 3: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Mintigo Customers

Page 4: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Content Marketing is a Must

Page 5: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Content Generates Leads

Page 6: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Spending Big on Content

• Average 33% of budget

• +26% over last year

• 54% plan to increase spend

Source: Content Marketing Institute and MarketingProfs

Page 7: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

But Content is a Challenge

Page 8: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Recipients are Overwhelmed

416 commercial messages per month

average email subscriber

43% report “more than half their

inbox comes from marketers”

Source: ReturnPath

Source: BlueKangaroo survey conducted for ChoozOn Corp

Page 9: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

“Subscribers” are Fickle

70% “this is spam” complaints are actually legitimate

newsletters, offers, or notifications

Source: Return Path "Email Intelligence Report Q3 2012" (2012)

Page 10: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Promote Content with Pictures

Source: http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf

Page 11: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Keep Snippets <1,200 Characters

Source: http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf

Page 12: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

How to Get Shared (NY Times)

CONFIDENTIAL

Berger, Jonah A. and Milkman, Katherine L., What Makes Online Content Viral? (December 25, 2009). Journal of Marketing Research. Available at SSRN: http://ssrn.com/abstract=1528077

Page 13: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

How to Get Shared?

CONFIDENTIAL

1. Anger

2. Awe

3. Practical value

4. Interest

5. Anxiety

6. Emotive

7. Surprising

Page 14: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

The 10X Articles at SAP

CONFIDENTIAL

Source: “8 Steps to Brand Publishing” (CMO Summit) http://www.slideshare.net/michaelbrenner/8-steps-to-brand-publishing-cmo-summit

SAP’s Michael Brenner shares the

formats with 10X average page views:

1. Top 50 influencers for topic

2. Top 10 blog sites for topic

3. Terms You Need to Know

4. Myths…Busted

5. 10 Predictions for

6. What is …. ?

7. The First Step to Success in…

8. How to Get Ahead With…

Page 15: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Will You Rise Above the Crap?

I recommend “Crap. The Content Marketing Deluge.” by Velocity Partners http://www.slideshare.net/dougkessler/crap-the-content-marketing-deluge

Page 16: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Holy Grail = Predicting Engagement

Content 3 Content 1 Content 2

Channel 1 Channel 2 Channel 3

Page 17: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Guessing Can Lead You Astray

Page 18: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Guessing Can Lead You Astray

Page 19: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

What is Content Intelligence?

Knowing which content will engage your targets today

Boost search traffic

Get non-responders to click

Attract quality leads for Sales

Don’t waste time on “misses”

Page 20: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Example: No Webinars for VPs

Don’t waste an email inviting execs to

webinars!

Webinar Registration

3.8%

1.5% 0.7%

Manager Director

Vice President

Page 21: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Start with Your Target Personas

Target

Persona

Your marketing database has a

sweet spot

Your

List

Page 22: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Narrowing the Target Segment

“field service technician” and “support technician”

CTR from 2% to 8%

Page 23: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

How to Create Your Personas

Free eBook from Mintigo. Check Resources at www.mintigo.com

or go directly to http://bit.ly/18c9Tfy

Page 24: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Make a List and Research Them

Mintigo content gets clicked by people who follow: - TechCrunch - Wall St Journal - Harvard Business Review

@TechCrunch 43 2551809 TechCrunch 157.7 @WSJ 40 2411662 Wall Street Journal 149.0 @HarvardBiz 31 928031 Harvard Biz Review 145.1 @mashable 37 3123908 Pete Cashmore 128.2 @FastCompany 24 643830 Fast Company 121.1 @hootsuite 32 4155370 HootSuite 101.8 @ConanOBrien 38 7525469 Conan O'Brien 98.3 @forrester 15 171388 Forrester Research 95.5 @waltmossberg 17 423626 Walt Mossberg 92.9 @MarketingProfs 14 147167 Ann Handley 91.3

Page 25: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Check Interests on Facebook

https://www.facebook.com/about/graphsearch

Page 26: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Facebook Graph: Just a Toy?

Page 27: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

You Can Find Real Value

Page 28: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Research Technology Clues

Salesforce Users

Advanced marketers • Content marketing • Social links • JQUERY in website

15X more likely!

Basic marketers • Little content • Not social • Basic website

Page 29: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Related Technology is Interesting

Our popular infographic

Page 30: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

You Can Do It All With Research

Lots of new data about the interests of your target market. - Twitter - Facebook - Blogs - LinkedIn profiles - LinkedIn groups - Quora - Websites and javascript - Presentations

Page 31: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Get ready for the machines.

Page 32: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Machines Connect the Dots

Business Model Org chart

Social Profile

Spending Technologies

Page 33: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Machines Learn by Example

Your Examples Data Collection Big Data Analytics

Page 34: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Each Campaign Brings Insight

Page 35: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Mintigo Analyzed You

Mintigo created a “signature” for who responds to our webinars.

• CMOs and VPs open but don't click

• Directors 4X less likely to click

• Managers 30% more likely to click

• Huge lift if “demand”, “lead”, “generation”

• 2X less likely to open if “campaign” in title

• Sales opens, but 2X less likely to click

Page 36: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Mintigo Monitors Your Market

Page 37: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Content Intelligence Works

Before After Lift

Open 15% 20% +33%

Open-to-click 11% 18% +64%

Total click 1.65% 3.60% +118%

Page 38: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Q&A and Next Steps

Request a demo [email protected]

Get our ebook from http://bit.ly/18c9Tfy

Page 39: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Inventory Your Content

Page 40: [Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

Mintigo Monitors Your Market

Segment A: 2,005 names • Tends to buy technology,

especially Salesforce CRM • Has large marketing dept • Follow @techcrunch

Learning the best way to engage your target

prospects

Segment B: 1,722 names • Tweet about “big data” • Work with Microsoft

technology & databases • Follow @Gartner • Member of LinkedIn group

“CIO Forum”