Mobile TechnologyTom Davis, Lindsay Erdem,

Mona Johnson, Hillary Zielinski

*Mobile technology is defined an electronic device that allows the user to transport, travel and essentially become mobile.

*Common forms of mobile technology include:*Smartphones*Laptops*Netbooks*iPads

What is mobile technology?

Perils, Pitfalls & Benefits- Mobile Technology

Perils:

*Only 1/2 of 1,000 people surveyed are coping w/extended on-time

*20% of people keep work phones on during weekend…

*Workforce is constantly on demand

*Phones, emails, web communication, etc

*Where does the job end and your other life begin???

Perils, Pitfalls & Benefits- Mobile Technology

Benefits

*Improving communication in the worldwide workforce across the language barrier*Google creating a new translation app…

*Education – Teachers using mobile technology in the classroom to enhance student learning*Early results show improved homework turn-in &

improved quiz scores*Enhanced student to teacher communication

Perils, Pitfalls & Benefits- Mobile Technology

*Lack of face to face communication

*Loss of productivity when technology fails

*What do we do if we can’t connect with the electronic world??

Pitfalls

Perils, Pitfalls & Benefits- Mobile Technology

*Staff scheduled several patients to come in on a weekend and even had overtime approved for staff. Unfortunately the application they needed to support the service they were providing was down. Since it was a weekend, technical support availability was nil and a back-up plan had to be created…

*DOH!!!A Pitfall Story

*The e-business or electronic business enhances the business activities.

*E-commerce has made transactions between business easier.

*Improved communications

The Applications of Mobile Technology…

*Online shopping is booming, most people order on mobile technology not on at home PC’s.

*Mobile Media provides information on products faster than before.

*Cost-Effective

The Applications of Mobile Technology…

There are several websites where you can go to add various applications to your device. Just to name a few…

*Blackberry applications: http://crackberry.com/

*IPhone/IPad: http://iphoneapplicationlist.com/apps/

Mobile Technology Applicatons

This website provides information on the latest mobile technology products and applications. It also has reviews on various products.

Mobile Technology Application Sources*“M-Learning”http://whitepapers.techrepublic.com.com/abstract.aspx?docid=160817*Topics: Mobile - Wireless Communications, Online - Distance Education This website provides information on how to

use mobile technology in the corporate world.

Other Websites

Why Should Businesses Incorporate Mobile Technology?Mobile technology allows businesses to:

*Reach a broader, perhaps even global, target market*Increase flexability and mobiliy of employees*Maximize and increase workers efficency

while operating in satellite locations

Businesses today, more than ever, must utilize mobile technology to stay competitive.

 Businesses can stay competitive by utilizing

mobile technology to:

*Market and advertise their products globally*Increase convenience and flexibility to their customers and colleagues*Maintain current on business trends

Competitive Edge

Mobile Workplace

“ The goal of mobility is anytime, anywhere communication.”

*Commonality*Creativity*Cultural Change*Efficient Communication*Mobility*Productivity

Positive Mobile Workplace Implications

*Addiction*Distractions*Exhaustion*Work/Life Balance*Information Gap*Privacy*Security

Negative Mobile Workplace Implications

Workplace Policies Mobile Technology Usage

*Manage Interruptions- Emails, IM, Phone contacts

*Implement “quiet-time” to reduce work-related distractions

*Encourage face-to-face interactions

*Enforce polices on privacy, security, and inappropriate use

Source: Entrepreneur, 10, March, 2010.

“Despite of the security risks, “two out of three organizations struggle to define and enforce IT and business policies around

mobility.” (Computerworld, 2010)

10 common Smartphone security risks, with tips for dealing with them from Gartner analyst John Girard

http:/www.computerworld.com/s/article/345297/Smartphones_Need_Smart_Security

Security Policies

Technology has positive and negative implications, therefore cultural changes in society will need to weigh the outcomes and adjust to its impact.

As mobile technology advances workplace policies on security and privacy the will need to be established, modified, and updated to ensure safety for businesses and its employees.

Considerations

Justices Uphold Review Of Officer's Text Messages

Mobile Tech Policies

Can BP Tweet Its Way To A Better Image?Mobile Tech Policies

Source: NPR, 18, June 2010

Policy Case Studies

Brandel, M.(2010). Smartphones need smart security.Computerworld,44(2), 20-23.Retrieved from Business Source Premier database.

Kaupins, G., Coco, M., & Mcintosh, J.(2007). HR Manager Comparison of Mobile Versus Wired Technologies. Sam Advanced Management Journal,72(3),p.26-57. Retrieved from Business Premier.

Robinson, J. (2010). E-mail is making you stupid. Entrepreneur, 38(3), 61-63. Retrieved from Business Source Premier database.

*Funk, J. (2003). Mobile Technologies and Applications:. Shaping the Future Mobile Information Society (pp. 1-9). Seoul Korea: Funk.

*Rochford, T. (2001). The Impact of Mobile Application Technology on Today's Workforce. iConverse Inc , 1-29.

*Shah, A. S. (2006). Extending E-Business Applications. Mobility 2006 , 1-6.

 

References

Clapperton, G. (2010). Working Your Digits to the Bone. Engineering & Technology , 67-69.

Ash, Katie. (2010). Teachers Testing Mobile Methods. Education Week, (2010, March). Vol. 29, Issue 26, p.26-27.

Castaldo, Joe. (2010). Turning iPhones Into Babel Fish. Canadian Business, (2010, March). Vol. 83, Issue 3, p24.

Clapperton, G. (2010). How technology will change the way we mange. Engineering & Technology , 66-69.

CommunicationNews. (2007, December ). Retrieved June 12, 2010, from Mobility management causing concern: http:www.comnews.com/features/2007_december/1207_trends.aspx

Faragher, J. (2006, 3 28). Personnel Today. Retrieved 6 12, 2006, from 'Is always on' technology a real turn-off?: http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=21037089&site=ehost-live">Is 'always on 'technology a real turn-off?</A>

Standley, A. (2006). View: review: Set your workers free? Baylor Business Review , 25 (1), 18-19.

Young, S. (2006, April). The Unplugged Executive. 53 (3), pp. 44-49.