NewsGator Social Sites 2010 Sharepoint Shoptalk June 2011

NewsGatorSocial Sites 2010 for SharePoint

SharePoint ShoptalkJune 30, 2011

About NewsGator Microsoft’s Go-To Partner for Enterprise Social Computing

Enterprise Search Innovation Award Best Social Computing Solution

Strategic Microsoft Partner2011 Microsoft Partner of the Year

Finalist – 2011 Microsoft’s ISV/Software Line of Business Partner of the Year

Depth Managed – Only 2% of all MSFT partners

MTC Alliance Software Partner (only social computing company)

Pre-approved for SharePoint Online, BPOS-D (only social computing company)

Participation in all TAP, PAC, Dev Kitchen, and Early Access programs

Named ‘Best Social Computing Solution’ at FAST 2009

Gold Certified Partner for Independent Software

Vendor (ISV) & Portals and Collaboration.

About Me

Rich BlankSolutions Engineer @NewsGator• 15 years of experience in

collaboration, ECM, and social computing

• Recognized expert blogger on AIIM.org SharePoint community

• Regular contributor to CMSWire.com

• Previous management & technology consulting roles at IBM and EMC.

• MBA, PMP, Six Sigma Green Belt Certified

http://about.me/richblank

NewsGator Technologies © 2010 – Company Confidential4

Questions

On Twitter:@spshoptalk@newsgator@pmpinsights (that’s me)

Use hashtags: #newsgator #spshoptalk

LinkedIn Shoptalk Group:http://www.linkedin.com/groups?gid=3100222

http://www.linkedin.com/groups?gid=3100222


“Social” In Context


Social Media vs. Social Business


From Web 1.0 to Social Business


Social Computing Is the Enabler

Worker Community

Customer Community

MarketplaceCommunity

PartnerCommunity

9

SociEnterprise 2.0 & Social Media

Social Business

Community Management

Internet

Enterprise

Source: http://www.ebizq.net/blogs/enterprise

Collaboration through Community

• Onboard New Employees• Online Mentoring• On-Demand Social Learning

• Market Research • Product Announcements & Awareness• Programs and Marketing Campaigns

Marketing, Communications & Public Relations

R&D, Product Development

Knowledge Management

Human Resources, Training &

Development

Information Technology

& Operations

• Innovation / idea management• Introduce News Products and Services• Joint Product Development

• Call Centers• Knowledge Retention of Retiring Workforce• Centers of Excellence

• Locate Unique Technical Skills & Expertise• Project Management• Issue Resolution

Opportunities through Communities

10 NewsGator Technologies © 2011 – Company Confidential


Opportunities though Communities

• Industry Studies• Webinars• Knowledge Sharing in a field of

study

• Sharing knowledge or passion• Idea managementCustomer Feedback

Professional Affiliations

Consumer to Consumer Help

• Finding Experts• Resolving Technical Issues• Sharing Product or Service knowledge

Sales, Services & Support

• Online Customer Collaboration/Support• Proposal Development • Lead Generation

Portals vs. Team Sites vs. CommunitiesSharePoint Intranet Portal

SharePoint Project or Team Site

NewsGator SocialSites Communities

Primary Use

“Authoritative Source” of news and information and mass communications

• LOB, departmental or team collaboration, communication

• Primarily used for project teams or departmental group

• Cross-LOB, Cross-geographic communities for sharing best practices or knowledge around products, technologies or business processes

Intended Audience

• Your organization at large

• A project team• A small department or team• A specific targeted group

• Individuals who share a particular interest in the topic or use case of the intended community

Key Features

Publishing:• Content published on the Intranet by key LOB communicators or other authorized publishers• Links or embedded video•Broadcast announcements• LOB or Dept. news and information

Collaborative features such as:• Document libraries• Shared team calendars• Discussion threads / forums• Wiki libraries & Blog pages• Email alerts & RSS feeds• Commenting on Blog postings• Links or embedded video•Project documentation• Team meeting notes and shared documents• Team or project calendars

All Team Site features plus:• People Focused, Experts, Q&A, Ideas• Activity streams consolidate updates to the community• Content tagging & rating of all content• “Commenting” & “Liking” & Spotlight • Aggregated RSS feeds • Rich media• Discussion forums• “Best practice” documents• Conversations threads• Comments and feedback

Expanding Capabilities of SharePoint

13 NewsGator Technologies © 2011 – Company Confidential

Activity Stream


Social Sites 2010 – Product Model

LOB Systems

CRMERPHRIS

SolutionPackages

Microsoft SharePoint 2010

BPOS/SPO DeliveryOn Premise

CommunitiesSocial Sites

Base

Activity Stream

Desktop & Email

Clients

Microblogging

Social Profiles Social Insights

Idea Stream News Stream Spotlight Video Stream Mobile

Social Sites Enterprise


Demo