F&B Business Management Solutions

Transight is a comprehensive suite of F&B Business Management solutions designed for the small F&B operator to large-scale multinational enterprises spanning multiple properties across a geographically diverse spectrum.

Transight is fully customisable to suit your F&B business needs. Comprised of five integrated modules – Point-of-Sale, Manager, Headquarter, Centralised Call Centre and Enterprise Customer Loyalty Management – Transight connects customers, outlet operations, suppliers and management via a seamless internet-based network. All software modules share the same core kernel, enabling the sharing of an intuitive user interface.

All Transight components are enterprise enabled, making them highly convenient, easy to use and very cost-effective.

Key Modules

Transight Point-of-SaleTransight ManagerTransight HeadquarterTransight Centralised Call CentreTransight Enterprise Customer Loyalty Management

All modules can be installed independently or integrated as a comprehensive system.

Orders Entry (Inventory Management) Petty Cash Entry (Cash Management) Purchasing/Receiving Transactions(Supply Chain & Warehouse Management)

When running a successful restaurant, you need to do more than serve great food, offer exemplary service and hope for repeat business – you need a rich, robust back office software solution that will allow you to spend less time on adminis-tration and more time servicing customers and coaching employees to elevate customer service levels.

Transight Manager is an automated Restaurant Management solutions specifically designed for the back-office to manage costs, supply chain, inventory and even CRM. Transight Manager can be used with Transight Headquarters to create enterprise wide solutions for any type of F&B business including franchise restaurant operations.

Key Highlights

Suitability for any type of F&B Operation

Projections based on past sales and performances to assist in Smart-Ordering of raw materials

Accurate comparisons between budgeted and actual performance to help you manage your profitability

A GST ready system

Key Modules

Inventory ManagementKeep track of your inventory movement and food costs by defining and managing recipe, yield and units of measurement. This module allows you to balance your stocks in real time, undertake inventory forecasting and managing wastages while calculating the requirement levels of recipes in relation to customer orders.

Cash ManagementUtilise cash management to keep track of your expenditure, cash movements and banking activities. This module is useful in minimising retained money in each store and helps reduce losses caused by unforeseen circumstances.

Supply Chain & Warehouse ManagementSimplify your management methods with these modules. These modules help you manage orders from the headquarters, as well as the receipt and movement of supplies to the stores as well as help you manage warehouse stocks and track movements from suppliers to the stores.

Membership & CRMKeep customers happy and coming back for more by creating and maintaining relationships and communication. Use our Membership and CRM module to get ahead of the competition with the ability to analyse your customers’ market segment and buying habits to improve sales and profitability.

Manager

Transight Headquarter is a Restaurant Management Business Solution software designed for the management of franchise restaurants in the fast food and hospitality industries. Created to overcome the challenge of maintaining unifor-mity and consistency across multiple outlets, Transight Headquarter can help you coordinate changes in inventory, menu items, recipes, processes, promotions and more. Our software supports the requirements of chain operators to manage and control store-level databases for the Point-of-Sale and back-office applications. It provides the ability for a chain's corporate office to enforce menu and pricing consistency as well as respond quickly and effectively to the needs of the local restaurant market

Installed at your corporate office or main operations centre, the software helps you manage your chain outlets by standardising database fields, which are then exported to an ftp site and can be downloaded by relevant store outlets.

Key Highlights

Speedy InformationTransight Headquarters provides for the effortless daily collection of information across multiple stores, time-specified automatic information transfer, and automatic generation and synchronisation of updated files between headquarter and outlets to aid your decision-making processes.

Effortless Administration & MaintenanceReduce the effort of maintaining your business by centrally maintaining multiple store databases and remotely administering store information. You can also pre-program promotion updates, price changes and other information.

Accurate ReportingOur software ensures the accuracy of reporting by consolidating information to generate reports. Automatic sales analysis represents the overall picture of your company’s sales revenue and performance, with easy generation of closed check journals for auditing purposes.

Key Modules

Business IntelligenceThe powerful Business Intelligence engine integrates with a Microsoft Excel interface for ease of analysis and management of information including charts, graphs and other visuals, maximizing information for reporting purposes.

Transight HQ POS ConfiguratorDefine standardised Transight Point-of-Sale configurator database settings for all store outlets, and Transight Point-of-Sale and configurator control settings for front-end Point-of-Sale.

Report WriterRun auto sequences, generate reports and journals, and view event logs for Transight Headquarter and all store outlets.

Headquarter

Master FranchiseHQ

Franchise 1HQ

Store Store

Franchise 2HQ

DatabaseMaintenances

Report

Reports

How HQ Works

Designed for Quick Service Restaurants’ Home Delivery operations, Transight Centralised Call Centre is a breakthrough solution utilising an advanced Internet-based application. A fully automated system integrated with fast order taking screens and configurable user controls, CCC is similar to in-store point-of-sales functions to help call centre agents be more efficient and effective when handling customer orders. CCC helps you cut costs and capture new customers by maintaining customer loyalty via high-volume sales through the lowest cost channel. From small local operators to multinational chains, Transight CCC is customisable and can be fully integrated with other Transight software.

Transight CCC ensures ease of operations by automatically displaying customer information based on their phone numbers. Orders are then automatically directed to the respective nearby outlet for delivery. CCC also has the ability to block order taking from identified hoax customers to prevent wastage, and can also capture delivery order complaints from customers. You can also use CCC to exchange memos to facilitate better communication between stores and call centres.

Centralised Call Centre

Key Highlights

Pre-order/Standing OrderManage peak-hour congestion by allowing customers to place orders in advance, which will then be sent to the kitchen at a specified time; allowing customers to have their food ready when they arrive at the location.

Divert StoreMinimise mistakes and reduce time wastage by automatically diverting orders to the next nearest store when order submission to the initial store fails.

Order StatusKeep track of orders to ensure orders are attended to via information synchronization between outlets and call centre. Ensure riders are available at the particular store by checking rider status in order to deliver food within the designated time frame through time zone allocation.

Integration of Transight CCC with otherTransight softwares

Integration

TransightManager

TransightPOS

TransightCCC ForHome

Delivery

TransightHQ

Repeat business is the lifeblood of every restaurant. Successful operators are increasingly turning to electronic restau-rant loyalty programs to deliver targeted rewards and incentives that increase store traffic.

Transight Enterprise Customer Loyalty Management is a business solutions software designed to manage Customer Loyalty or Bonus Point Programs involving multiple store outlets and merchants. Installed at your headquarters, Transight CLM helps you obtain daily member transaction data from store outlets, while enabling headquarter management to generate reports for each outlet. CLM maintains a master membership database of customer information and coordi-nates storewide database changes including membership records and member information.

Key Highlights

Obtains daily Member Transaction Data from Store Outlets

Enables Headquarters Management to generate their own reports for each outlet

Maintains a Master Membership Database of Customer Information, Bonus Point Transaction and other Membership-related Transactions

Enables multiple programs/schemes to run concurrently

Coordinates Real-time Enterprise Wide Database Changes in:• Member Records

• Membership Types

• Redemption Items

• Bank Codes

• Schemes

• Transaction Parameters

• Spending Rangesand many more…

Enterprise CLMQuickly design, roll out and manage effective restaurant loyalty programs simultaneously across all outlets that will not only attract new customers, but also turn your existing customer base into "ideal customers" who have the purchasing habits that will drive topline growth for your restaurant.

ReportingHandle reports via the data processing and analysis wizard for all applicable report groups. With the OLAP viewer, you will be able to utilise rich enterprise reporting options including customer history and management alerts, to help you mold your customers into profit-yielding members. You can also view charts based on analysis reports, or export reports to html, Excel, Word or plain text formats. Filter report values using SQL statements or use the OLAP viewer module to print reports.

Enterprise Customer Loyalty Management

Cuscapi presence

MalaysiaLevel 1, Block B, Peremba SquareSaujana Resort, Seksyen U240150 Shah AlamSelangor Darul Ehsan, MalaysiaT +603 7623 7777F +603 7622 1999

BruneiBosma Sdn BhdNo. 6-6A, Bangunan Kim SingSpg. 12, Perumahan Rakyat JatiKg. Rimba, Gadong BE3319Brunei DarussalamT +673 242 3609F +673 242 0236

ChinaBeijing C&S Technology Development Co LtdRoom 401A, Building No.106Wangjing Hi-Tech Industrial ZoneChaoYang District, Beijing, ChinaT +8610 6439 1005F +8610 6439 1007

IndonesiaPT Flexipos Mitra AbadiNo. 183-184, Jl Gajah MadaJakarta Pusat 11120, IndonesiaT +6221 612 0071F +6221 612 3262

PhilippinesTills and Labels System Marketing2nd Floor, #670 Sgt Bumatay StreetMandaluyong City, PhilippinesT +632 531 7423F +632 533 8627

Saudi Arabia & Egypt3D SystemsP.O. Box 295754Riyadh 11351Kingdom of Saudi ArabiaT +9661 464 5232F +9661 464 5292

SingaporeMediaTech Marketing Pte Ltd21 Serangoon North Avenue 5#04-02 Ban Teck Han BuildingSingapore 554864T +65 6483 9131F +65 6481 0230

ThailandE-Merchant Co. Ltd17th Floor, Central Tower Pinklao7/129 Baromrajchonnee RoadBangkok 10700, ThailandT +662 884 9922F +662 884 9166

VietnamGlobal Vision Co., Ltd.456/57 Cao Thang Noi Dai, Ward 12District 10, Ho Chi Minh CityVietnam

+848 3868 0105 +848 3868 0103T

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