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www.miradore.com
Miradore Services
Agenda
What are Miradore services?
Why do we provide these services?
What kind of services do we offer?
Customer case examples
How to start
What are Miradore services?
• Customized service work
• Miradore expertise for customers
No one knows Miradore like we do
Why do we provide these services?
• Intensify the use of Miradore
• Improve the quality of the service delivered using Miradore
• To ease the burden on MSPs utilizing their own resources Cost savings to MSP
Get most out of your Miradore
What kind of services do we offer?
Instance setup Package building
Scripting Integration
Health check Training CustomInstance maintenance
Example: Integration service
• Customer case: Procurement System
• Reduce the need of manual work during the asset purchase process
• Benefits
• Expertise and best methods
• Fast implementation
• Quality guarantee
• Pricing
• Based on hourly rates
• 15 days of work
Other systems
ITSM
Procurement system
Manufacturer warranty
Example: Miradore Package building as a service
• Customer case : Office 2016 upgrade• Reliable package for deploying the Office upgrade world-wide
• Environment
• 9 000 laptops, 10 000 desktops
• Windows 7 & 8 & 10
• 1000 locations
• Customizations
• Install & upgrade
• USB stick media
• Language pack
• Shortcuts & taskbar
• Benefits
• Less internal resources
• Efficiency
• Best practices
• Reusability
• Pricing
• 3500 €
Example: Trainings
We create tailored training sessions for your needs• Remote sessions & classroom
• Customized content
• www.miradore.com/training
• Certify yourself
• Benefits
• Boost your daily work
• Master best practices
• Know the latest features
• Pricing
• One day classroom training: 750€/participant (facilitated by Miradore)
+FREE WEBINARS
Example: Trainings
• Remote sessions & classroom
• Customized content
• www.miradore.com/training
• Certify yourself
• Benefits
• Boost your daily work
• Master best practices
• Know the latest features
• Pricing
• One day classroom training: 750€/participant (facilitated by Miradore
We create a tailored training for your needs
Comments from the training participants
”The labs and hands-on
exercises were the best. There was no boring slideshows.”
”I now have a much better knowledge
of the product.”
”I’m already a Miradore user and have found some of the features
that I wasn’t familiar with very useful.”
How to Get Started
1 Contact your Miradore account
manager or visit www.miradore.com
2 We’ll schedule an initiation meeting together (scope, schedule and offer)
3 Offer accepted and
service on the go!
Read more about it fromwww.miradore.com/services
• Order training for yourself and your colleague can join you FREE OF CHARGE
• For other services: 500€ VOUCHER
• Applies for all orders made before the end of 2016
ONLY FOR COMPANIES PARTICIPATING IN THE MIRADORE USER DAYS