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www.miradore.com Miradore Services

Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

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Page 1: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

www.miradore.com

Miradore Services

Page 2: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Agenda

What are Miradore services?

Why do we provide these services?

What kind of services do we offer?

Customer case examples

How to start

Page 3: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

What are Miradore services?

• Customized service work

• Miradore expertise for customers

No one knows Miradore like we do

Page 4: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Why do we provide these services?

• Intensify the use of Miradore

• Improve the quality of the service delivered using Miradore

• To ease the burden on MSPs utilizing their own resources Cost savings to MSP

Get most out of your Miradore

Page 5: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

What kind of services do we offer?

Instance setup Package building

Scripting Integration

Health check Training CustomInstance maintenance

Page 6: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Example: Integration service

• Customer case: Procurement System

• Reduce the need of manual work during the asset purchase process

• Benefits

• Expertise and best methods

• Fast implementation

• Quality guarantee

• Pricing

• Based on hourly rates

• 15 days of work

Other systems

ITSM

Procurement system

Manufacturer warranty

Page 7: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Example: Miradore Package building as a service

• Customer case : Office 2016 upgrade• Reliable package for deploying the Office upgrade world-wide

• Environment

• 9 000 laptops, 10 000 desktops

• Windows 7 & 8 & 10

• 1000 locations

• Customizations

• Install & upgrade

• USB stick media

• Language pack

• Shortcuts & taskbar

• Benefits

• Less internal resources

• Efficiency

• Best practices

• Reusability

• Pricing

• 3500 €

Page 8: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Example: Trainings

We create tailored training sessions for your needs• Remote sessions & classroom

• Customized content

• www.miradore.com/training

• Certify yourself

• Benefits

• Boost your daily work

• Master best practices

• Know the latest features

• Pricing

• One day classroom training: 750€/participant (facilitated by Miradore)

+FREE WEBINARS

Page 9: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

Example: Trainings

• Remote sessions & classroom

• Customized content

• www.miradore.com/training

• Certify yourself

• Benefits

• Boost your daily work

• Master best practices

• Know the latest features

• Pricing

• One day classroom training: 750€/participant (facilitated by Miradore

We create a tailored training for your needs

Comments from the training participants

”The labs and hands-on

exercises were the best. There was no boring slideshows.”

”I now have a much better knowledge

of the product.”

”I’m already a Miradore user and have found some of the features

that I wasn’t familiar with very useful.”

Page 10: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

How to Get Started

1 Contact your Miradore account

manager or visit www.miradore.com

2 We’ll schedule an initiation meeting together (scope, schedule and offer)

3 Offer accepted and

service on the go!

Read more about it fromwww.miradore.com/services

Page 11: Sami Mäkiniemelä and Ville Kinnunen - Miradore Services

• Order training for yourself and your colleague can join you FREE OF CHARGE

• For other services: 500€ VOUCHER

• Applies for all orders made before the end of 2016

ONLY FOR COMPANIES PARTICIPATING IN THE MIRADORE USER DAYS