SMS Solutions for Dating and Matchmaking companies

Apr 10, 2023 Slide 1www.tyntec.com © TynTec 2009

TynTec solutions for Dating & Matchmaking

TynTec solutions for Dating & Matchmaking


Dating companies are going mobileand messaging can make the difference

Dating companies are going mobile – and messaging applications allow users of dating and matchmaking companies to be always connected and updated while they are on the move.

SMS is a top value-added service that helps dating companies to enhance the customer experience and loyalty. SMS and unified communications solutions provide virtual dating users with promotions, entertainment and ubiquitous communications opportunities.

Security and confidentiality also play a key role in this market, as users are very careful when disclosing personal information. The mobile channel can also be successfully implemented as an anonymous communications tool.


What do Dating companies need?Enhancing customer experience with messaging

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Reliability Dating companies need to guarantee that there’s reliability in mobile services integrated into their offering. Subscribers will use and re-use a service if they are confident that it works.

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Value-added servicesValue-added services not only generate additional revenue streams, but also enhance the customer experience . In addition to the traditional services, dating companies can provide virtual cards and gifts (“send flowers to Cindy”), as well as

promotions (“get dinner for 2 in a 5-star restaurant”).

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Ubiquitous and anonymous communicationsDue to confidentiality reasons, dating services prefer offering an anonymous communications service to enable users to talk to each other without disclosing their contact details.


TynTec Service Portfolio Overview for Dating & Matchmaking Companies

Outbound SMSOutbound SMS

Worldwide SMS sending

DescriptionDescription

Use

Cases

Use

Cases

• Alerts once a contact or contact has changed their profile

• SMS alerts as part of premium memberships

• Notifications of new messages, friend requests and comments

Unified

Inbound Comms

Unified

Inbound Comms

Global-capable SMS receiving

M-Content

Platform

M-Content

PlatformMobile Lookups Mobile Lookups

Identification of network data of a mobile number

• Invite friends and contacts to join groups or networks

• P2P communication, e.g. 2-way communication for dating sites, using a long number for receipt of messages.

• SMS as a back-up service for MIM once the “buddy” is offline (messages are then sent via SMS)

• Promotion and discount tickets and coupons.

• Targeted promotions within brand’s social networks / groups for loyal customers.

• Photos and virtual gifts by using WAP-Push.

• Sharing of micro-multimedia files (e.g. audio files) via WAP-Push.

For dating networks with already existent mobile number databases, the mobile lookups services can provide:

• Essential when Mobile Number Portability is in place

• Clean up of existing database to avoid sending messages to incorrect phone numbers.

Multimedia content hosting and delivery


Benefits• Single, direct path between sender and recipient (no third parties involved). This

guarantees full visibility and control over the message.

• Because no third party servers are involved in the delivery, TynTec can provide a high security and confidentiality proposition, as all messages are stored within TynTec’s servers only.

• High volumes of SMS messages can be sent within low latency times.

• Real-time Delivery Receipts (DLR’s), as well as value-added features such as OTA (over the air) and WAP-Push.

• Full Mobile Number Portability check included.

• Global reach guarantees that your subscribers can use the service wherever they are (service also works in roaming situations).

Sends high performance SMS with guaranteed delivery within 15 seconds and strict Service Level Agreements (SLAs).

Outbound SMS (SMS-MT)


Benefits

• Enables users of dating networks to effectively interact with their contacts on an anonymous communication channel, by using long numbers, powering a direct 2-way communication channel.

• Long numbers are internationally available and non-premium charged.

• Long Numbers also enable dating networks to have their own number, rather than short codes which are generally shared across a lot of brands.

• Local numbers are available for UK, Germany and Finland.

• Voice inbound can be integrated into this service only for UK and Finland numbers at the moment.

Enables the integration of voice reception into inbound numbers, combining both voice and SMS messaging under one number.

Unified Inbound Communications


Benefits

• Dating companies can use this platform to host and deliver mobile content, such as virtual gifts, m-tickets and coupons.

• This service also provides the generation of 2D barcodes, when applicable for the dating network.

• Users can also take advantage of multimedia file sharing via WAP-Push.

Provides a mobile content hosting and delivery service, based on WAP-Push.

Mobile Content Platform

Multimedia platform Hosting and direct delivery of SMS and m-content globally


Benefits

• Identification of invalid numbers, optimizing SMS routing and avoiding cost of messages returned.

• Provides an existence check for every MSISDN queried and supplied.

• Optimization of message routing, handling of failed messages from routing, verification of existing database, reduction of failed SMS sending / dropped voice calls.

Identifies which network a mobile phone number (MSISDN) belongs to. Essential service in countries where Mobile Number Portability is in place.

Mobile Lookups


Secure DeliverySecure Delivery

GuaranteedDelivery15 sec

GuaranteedDelivery15 sec

Real-TimeDeliveryReceipt

Real-TimeDeliveryReceipt

End-to-End Control

End-to-End Control

Traceable & Auditable

Traceable & Auditable

Privacy of InformationPrivacy of Information

StrictSLAsStrictSLAs

About TynTec

TynTec is a mobile messaging operator, offering enterprise-quality SMS services and TynTec is a mobile messaging operator, offering enterprise-quality SMS services and leading the industry in the provision of Service Level Agreements (SLAs)leading the industry in the provision of Service Level Agreements (SLAs)

24/7/365 technical support24/7/365 technical support

Cutting Edge PlatformCutting Edge Platform SS7 AccessSS7 Access

• Full control of a patent pending multi-hub SMS-C

• Real time data• Integrated communications

• Unique setup with carrier partners, hosting TynTec’s infrastructure

• 4 entry points in Europe, Americas and China

• Worldwide coverage in more than 430 networks and 160 countries

BenefitsBenefits


For more information, please contact our Sales Team:

Tel. (UK): +44 207 436 0283 Tel. (Germany): +49 89 202 451 202Tel. (Singapore): +65 6827 5611

[email protected]@tyntec.com

Our Contact Details

UK Offices:

11 Hope StreetDouglas IM1 1AQIsle of Man

20 Eastcastle StreetW1W 8DBLondon

German Offices:

Klenzestrasse 57b80469 Munich

Wittekindstrasse 10544139 Dortmund

Singapore Office:

NSC Executive CentreLevel 28 Gateway East152 Beach RoadSingapore 189721

Technology

SMS Solutions for Dating and Matchmaking companies