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The SharePoint integration feature enables you to store and manage documents on SharePoint in the context of a Microsoft Dynamics CRM record, and use the SharePoint document management abilities in Microsoft Dynamics CRM, such as checking the document in and out, viewing version history, and changing document properties.
What Microsoft has to say?
Benefits of integrating Sharepoint to MS Dyanmics
Strong document management Easy Access to employees
Out-of-the-box customizations
Better customer reach and ROI Cost-effective yet secure
Effective team collaboration
Easy Access to employees Users are able to access
documents stored on SharePoint easily and quickly without having to switch applications.
The data becomes easily accessible and collaborative for any user seeking such information.
Out-of-the-box customizations Documents can be pushed from the
Dynamics CRM to a public domain out of the box.
This feature can be beneficial in the customer service area where you could customize a website to deliver personalized content
Better customer reach and ROI SharePoint allows us to integrate
and collaborate better and enables us to cater to your customers in a more effective manner by providing them relevant information
This naturally results in a better ROI.
Cost-effective yet secure SharePoint integration eliminates
the need to buy additional CRM licenses for non-CRM users despite giving them access to customer information.
This proves to be extremely cost-effective for businesses.
Effective team collaborationSince users can work on the documents within a single location, the task of document management and collaboration with the team is faster and efficient.
Benefits of Integrating MS Dynamics to Sharepoint
Update product information
Easily identify document location
Quote modification by third party
Educate customers
Documents as customer service
Design marketing campaigns
That’s not all, feel free to share this information
For any queries on CMS and CRM
Suyati provides marketing technology and integration services for companies that wish to combine the best of breed solutions and create a unified approach to customer acquisition. This unified digital marketing approach requires system integration between various CMS and CRM platforms, and a slew of eCommerce, Marketing Automation, Social Media Listening, email and social marketing, and customer service systems. Our specialized knowledge in Salesforce, open source and .Net based systems enables us to build effective custom integrated solutions for our clients.