The Future of Designing Collaboration Experiences A framework on innovative collaboration experiences

#SPSDETROIT

By: Kanwal Khipple

My twitter handle is @kkhipple and I work at

KANWAL KHIPPLE

AUTHOR | AWARD WINNING DESIGNER | SUPER GOOD LOOKING

What does not work is when you have to go through a certain chain of command where employees are not empowered to make decisions.

HEIRARCHICAL ORG STRUCTURES ARE NOT THE FUTURE

We work across functional areas and leverage increased connectivity wherepeople support one another in more dynamic cross functional teams.

PRODUCTIVITY IS PEOPLE WORKING WITH LESS BORDERS

What leadership style does your company want to employ at the organization, department or team level?

LEADERSHIP STYLES

For many, collaboration means that I have to have people skills or “get along” with others.

GETTING ALONG

For many, collaboration means that I have to have people skills or “get along” with others.

SCARED TO MAKE MISTAKES

Productivity for many is that they just want to focus on their work and what they need to get done.

NO DISTRACTIONS

Your history, culture, religious beliefs and politics influence your view of collaboration

GLOBAL COLLABORATION CHALLENGES

Leveraging the right tools to be productive

WHAT DOES SUCCESS LOOK LIKE?

What about tomorrows demands? Are you ready for those?

ARE YOU READY FOR TODAY’S DEMANDS?

We work with more people on a day-to-day basis today than ever before.

WE WORK WITH MORE PEOPLE…

60% of employees report working with 10 or more people on a day-to-day basis.

Half of these employees work with more than 20.

60%+ of workers are part of the mobile workforce

WORKING ANYWHERE

There is a reason that you have more choices now then ever before

DOES ONE SIZE FIT ALL?

Personalize or base the matrixes you leverage on personas that change over time.

Office Video

Urge

ncy

/ Tim

e Se

nsiti

vity

Audience (Internal or External)

Skype For Business

Call

IMSkype

Presence

Skype for Business Online

Meetings

Outlook E-Mail

OneDrive for

Business

SharePoint Team Sites

SharePoint Intranet

Yammer Company

Communications

Yammer GroupsOffice 365

Groups

Individual OrganizationalGroupAd-h

oc /

Low

Urge

nt /

High

Delve Boards

FutureToday

Learning via Co-Workers is among the most effective and most used methods.

COACH OTHERS & FIND CHAMPIONS…

The main goal for working together is to learn and hope to have better outcomes

LEARNING OR EXPLORING NEW IDEAS

Discussions that enhance learning requires to share different perspectives

TRUST YOUR TEAM

Scenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ●

Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕

We have provided guidance on 10+ common scenarios…whentousewhat.com

SCENARIO GUIDANCE

Not only can we edit files, but we can even easily edit them with other people.In the browser, or in the Office client – edit at the same time.

COLLABORATING HAS NEVER BEEN EASIER…

Built to make sure you can still be productive when just using touch.

FULLY TOUCH ENABLED…

As long as your team is using Office 365 you will find it easy to discover what theyare working on, and coordinate more effectively.

FIND INFORMATION AND PEOPLE QUICKLY AND EASILY…

Anywhere a person is referenced they are only a click away providing quick access,ways to get in touch, and insight into what they are working on.

PEOPLE ARE MORE THAN JUST PROFILES…

TAKE EMAIL TO THE NEXT LEVEL…

The way we manage meetings, and the way we collaborate has changed.Consider encouraging the use of video to connect more. Or drop in meetings.

CONNECTING TEAMS

What if your inbox could tell you how to work better? What if you could getmore insight into how you work, or your team works?

TAKE PERSONAL / COLLABORATION INSIGHTS FURTHER…

It goes into much greater depth and can be found at WhenToUseWhat.com

DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER!

Depending on your circle of trust and your goal, your new space will have different collaboration & communication features

COLLABORATION & COMMUNICATION MODELS

Understand the space that you are striving to design

COMMON SCENARIOS• Information and Knowledge Management• Knowledge Collection (aka Document Repository) • Expertise Search • Discussions• Idea and Innovation Management• Software Development• Custom Communication• Enterprise Communication• Internal Communications• Human Resource Management• Document Lifecycle Handling (aka Records

Management)

• Meeting Minutes and Tasks • Event Management• Joint Authoring (synchronous/asynchronous) • Information Exchange (aka Communication Portal)• Problem Solving • Organization of Meetings • Reporting • File Sharing • Sales opportunity handling• Workshop Organization• Quote Compilation

What applications are you leveraging?

OFFICE 365 APPS

COMMUNICAITON

COLLABORATION

PRODUCTIVITY

If you are looking for a space that offers bit of social, links to resources, showcase key information (like Employees) and ability to socialize then SharePoint Team Sites work.

COLLABORATE WITH LIGHT DISCUSSIONS

If you are focused on making it easy to organize team work by creating new plans, organize and assign tasks, share files, discuss, and easily receive and disperse updates.

ORGANIZE TEAMWORK

If you are looking to have a focused on open, easy, and productive communication space between you and your coworkers more then Yammer can help

COMMUNICATION FOCUSED

If you are looking for a focused space that empowers people, within a circle of trust, to work together using many of the tools Office 365 offers.

TEAM FOCUSED

If you are looking for a portal where you can create and share videos for training, communication, interviews, etc then leverage Microsoft Stream.

VIEWING VIDEOS

If you are looking for a portal that connects teams with the communication in a structured, then leverage SharePoint for your next Intranet.

EMPLOYEE ENGAGEMENT FOCUSED

News

Keeps employees informed by targeted, easy to publish

articles.

Tools & Quick

AccessAccessible and rapid access with single sign on to key

tools/apps.

Leadership Messaging Amplifies reach and impact of leader

communications.

Shared StoriesGiving employees a voice and way to share with the

organization.

Mobile Experience

Provides the Intranet to employees anywhere at anytime, and on any device.

Events

Shared calendar experiences to stay up to date on corporate and

divisional events.

Enabling

RecognitionFoster a greater collaborative

culture with peer to peer praise.

Enterprise SocialIntegrate and enhance from commenting to interactive

polls.

Intranet Search

Powerful full text search available across the entire Intranet and in

specific collections.

Video

Storage, conversion and optimized playback of

video.

Photos

Providing rich galleries.

Information Architecture

Foundational for the Intranet and ECM and includes site, file, and sensitive data classification, planning and defining audiences, site templates, page templates,

content types and much more.

Flexible

Navigation Powered by metadata, site

structure or search.

Actionable Analytics

Provide actionable insights based on usage.

People SearchIntuitive, intelligent and modern people search

experiences.

People

SpotlightsCelebrating

talent/connecting people within the organization.

Give you guidance and recommendations to successfully plan and implement an Office 365 Intranet http://office365intranets.com

DOWNLOAD INTRANETS WITH OFFICE 365 WHITEPAPER!

If you are looking for a focused space that empowers people, within a circle of trust, to work together using many of the tools Office 365 offers, then leverage Office 365 Groups

COLLABORATION WITH YOUR CIRCLE OF TRUST

Give you guidance and recommendations to successfully plan and implement External Sharing in your own organization http://office365extranets.com

DOWNLOAD EXTERNAL SHARING WITH OFFICE 365 WHITEPAPER!

Where do you begin to deliver innovative solutions?

DESIGN SPRINT

What are the biggest pain points? Why are people not adopting the solution?

DISCOVER THE CORE PROBLEM

• Information and Knowledge Management• Knowledge Collection (aka Document Repository) • Expertise Search • Discussions• Idea and Innovation Management• Software Development• Custom Communication• Enterprise Communication• Internal Communications• Human Resource Management• Document Lifecycle Handling (aka Records

Management)

• Meeting Minutes and Tasks • Event Management• Joint Authoring (synchronous/asynchronous) • Information Exchange (aka Communication Portal)• Problem Solving • Organization of Meetings • Reporting • File Sharing • Sales opportunity handling• Workshop Organization• Quote Compilation

What do you users think? How do they want to interact?

DAY IN THE LIFE

Define what problem you are trying to solve, the business/technical requirements as well as the limits

CONTENT & FEATURE PRIORITIZATION

Grab a pencil, paper and sticky notes. Now go and start building your prototype with the help of others. Want a challenge? Build 8 prototypes in 5 minutes.

BUILD A PROOF OF CONCEPT

Find the most popular prototypes and rate the them based on Risk vs Reward to users

RISK VS REWARD

Launch the prototype and repeat the process for other core problems that your organization is facing

SPRINT TO SUCCESS

Most of us do not want instructions on how to collaborate but that initial introduction to a site is just the right amount of push we need.

RAISE AWARENESS

Learn from your mistakes, when to celebrate failures and build your own best practices

CELEBRATE FAILURES

#SPSDETROIT would not be possible without the amazing sponsors, organizers and you!

THANK YOU SPONSORS & ORGANIZERS!

Contego CyberSolutions

Looking forward to seeing everyone come out; First 50 drinks on us! (Based on participation)

STICK AROUND FOR SHAREPINT

When: Tonight, 4:00pm-6:00pmWhere: 3rd Street Bar4626 3rd Ave, Detroit, 48201

My twitter handle is @kkhipple and I work at

Thank You!Organizers, Sponsors and You for making this possible.30+ SharePoint Presentations @ Slideshare.Net/kkhippleWhen to Use What Whitepaper @ WhentoUseWhat.comWhitepaper Intranets w/ Office 365 @ Office365Intranets.com Whitepaper External Sharing w/ Office 365 @ Office365Extranets.com

Message Me On LinkedIn or Email Kanwal@Khipple.com

AUTHOR | AWARD WINNING DESIGNER | SUPER GOOD LOOKING