The New Era in Computing - The Connected Enterprise

Copyright 2013, Ramco Systems Limited. website: www.ramco.com

Innovative Solutions for the Enterprise

Experience the new era in computing

Everything runs on cloudMobile first ….. Rest later

In-Memory ProcessingCut the clutter.. Drive Simplicity

Don’t ask me what you knowConnected Ecosystem

Mobile User Interface Social In Memory Context Aware

MUSIC Presented By Ramco Systems Limited



Mobile

Why Mobile ?

Over 6 Billion Subscribers, 1.2 Billion Mobile Web UsersOver 100 million iPads sold till dateMobile is the New Terminal

Google earns 2.5 Billion in mobile ad revenue annually50% of twitter’s users use twitter mobile1/3rd of facebook users use Facebook Mobile

WebOS

The Mobile OS Landscape

With Geo Location Phone is also an Access Card

Mobile the New Terminal

Access Data Centers thru Live QR CodeKnow who is around, and who is not..

With the Device

Notifications makes the Device your Personal AssistantClick and Upload documents for claims

Map

s ar

e a

part

of o

ur

life

Geo Location & Maps a Powerful Combination

Papermach IndustriesCust Since : Sep 2005Satisfaction Index : 4Business Potential : $2mRevenue – YTD : $50m, Last Yr : $46m

Sure Shot ServicesCust Since : April 2009Satisfaction Index : 3Business Potential : $1mRevenue – YTD : $500m, Last Yr : $400mMobile Technics

Cust Since : Jan 2004Satisfaction Index : 5Business Potential : $6mRevenue - YTD : $2Bn, Last Yr : $1.8Bn

are Available on AppStore

Offered as a Hybrid Solution

Uses Industry Standard HTML5 rendering

are modelled specifically for the device

Our Mobile Solutions



User Interface

Easy to learn

Easy to use

Easy to remember

Subjectively pleasing

Reduce potential mistakes

Key Drivers to Usability Design

The Stereo of Usability Design

Challenges in Reaching Information

Why Should I HOP between Menus ?

Why Should I Search for what I need to do ?

I need a Pen and a Paper when I use my ERP

I always need Tuition to use my ERP

My usage pattern keeps varying, where to find what to do ?

While using ERP, I need to visit sites for Stock Prices, Exchange Rates, RSS Feeds

Are ERPs designed

to be used this way?

Information Messages, could be personal or

process driven

Alerts can be Information, Messages, Action Items

and Announcements

Action Messages have associated action with

them

Alert Messages, provide information on exceptions

Arrival of New Messages are indicated by a

pulsating Bell Organization wide announcements are

aimed at all the users

The Dashboard and Inbox for all Events relevant to a user

The

Wiza

rd In

terfa

ce

Wizards are listed on the left, and the Activities are

listed on the right

System Wizards are pre packaged as a part of the

Solution

Activities can be added to the Custom Wizard by clicking the Add Items

Option

New Custom Wizards can be created using the Create Wizard Option

Custom wizards enable users to build their own

wizards

Wizards are Sequential Arrangement of Activities for a purpose

The

Wiza

rd In

terfa

ce

Dedicated User Centric Design Group

Designing for the Device

Establishing uniformity in User Experience

Effective mix of Analytics and Transaction Processing

Hiding complexity and being contextual

Managing Information aesthetically

Casual Leave

PrivilegeLeave

Empl

oyee

Sel

f Ser

vice

– Le

ave

Appl

icatio

n

Transactional Analytics

Transaction History

Actual Data Entry

CommonActions

FrequentlyAccessed

Functional Groups

Avia

tion

– Ai

rcra

ft M

aint

enan

ce

Plan

nnin

g

Desig

ned

for t

he iP

ad



Social

Towards a Socially Connected Enterprise

FoursquareFacebook

RchilliPinterestLinkedIn

Kinetic GlueYammer

Gamification – Its all about fun & Rewards

Using ‘Game Thinking’ and ‘Game Mechanics’ to solve Business Problems and Engage Users

Gamification – Its all about fun & Rewards

Typical Rewards include Status, Access, Power & Stuff

Game Ideas – Employee Induction

Explain the Business, Policies, Benefits, Support, Avenues and facilities...The Employee attempts a crossword puzzle with clues from Induction Process

Time limit – say 20 minutesMax Social Channels – say 3

Canteen Coupons, Movie Tickets, Memorabillia

Game Ideas – Timesheet Entry

Complete Timesheet Entry on time with the desired accuracy

Complete a Jigsaw Puzzle based on pieces collected through booking time

More Pieces are awarded for prompt booking.

Gift Voucher, Family Dinner, Team Dinner, Mystery Gift..



In Memory

Sally the Cost Accountant

Clara the Production Planner

Speed for the Real-time Enterprise

Your Current Payroll ProcessingTaking forever?

With ‘Minnal’ , Our In Memory enginethat’s exactly

how long it would take for any complex processing activity ......

Agents on Alert22% Active, 72 Jobs Live

Agent Technology

Agents Monitor Events and decide Actions from Process ModelAll Actions are done In Memory, In Parallel and at High Speed

At a Logistics Company

Agents monitor driver availabilityAgents monitor tripsAgents monitor vehicle usage

Drivers do report leave anytimeRoutes change anytimeTrips get altered anytime

All in Real Time

Agent Technology

Automatically re-plans trips, assign spare drivers, call for new drivers, initiate scheduled maintenanceThe Agents

At Schools

Agents monitor Teacher availabilityAgents monitor room availabilityAgents automatically schedule classesTeachers may report sick suddenlyClassrooms may be shut for maintenanceAdhoc sessions may be scheduledThe AgentsAutomatically re-allocates class roomsAutomatically schedules sessionsAutomatically alert on exceptions

All in Real Time

Agent Technology

Running Payroll – the Challenge

World’s Largest Staffing CompanyIndia’s Operations – 85 Branches, 110,000 Associates, 1,500 ClientsBulk Payroll Processing in the window 21st to 5th of the monthsTremendous rush to run Payroll to simulate Invoice GenerationHuge volumes lead to processing capacity outages

With Minnal, A Job that traditionally took 01:31:26 hrs

was completed in 00:04:02 hrs

Thanks to Minnal, you can perform

Interactive What-If Analysis

Real-time processing of Big Data

Strategic decision support

Real-Time scheduling

Debottlenecking

Execution & Automation

“Great !!, Now I can run simulations of various cost allocation models” - Sally

“No more would I worry of changing schedules, I still

can rollout an optimal production plan” - Clara



Context Aware

I received my passport renewal form recently

I had to fill in 52 fields

Info such as Address, Father, Mother, Date of Birth

Since it reached me, Address should be right

My Mother and Father wouldn’t have changed

My Date of Birth is definitely the same

The really needed information was 12 fieldsIsn't such situations very familiar ?

My Passport Renewal Story

Not different in traditional ERP

Cloud Solutions, are they generic ?

Its all about me..

My Solution

My Data

My Device

My Location

&My Usage

My Preferences

Its all about

Your Solution

Is not the usual, ‘One Size Fits All’

It fits you perfectly!! thanks tothe EDK/PDK Toolkit

Your Solution

is Fresh and Evergreen(with constant upgrades)

Grows with your business(subscribe for more as you grow)

is Secure on the Web(with frequent Web Security Verification)

is Hosted on the Cloud(Amazon, Ramco, Rackspace, Azure..)

is Scalable, Secure & Resilent(powered by a scalable and proven architecture)

Your Datais Multi Tenant by Design

(Single Code – Shared Data)

is Isolated as per your need(from Same Database to Separate Instance)

enjoys On Demand Scalability

is Safe with in-built redundancy

Your Preferences Your Solution

Date Format Time Format Numeric Formate-mail ID Password Questions Color Schemes

Process Parameters and lot more……

Your Device

Same credentials – Different interfaces Device Specific contentDevice info. available to Business Logic

when I apply 1 day leave, the system defaults to

‘Casual Leave’,

more than 2 days it defaults to

‘Privilege Leave’. I feel empowered !!.

Your Usage

When I Order Parts, the Lookup displays the recent parts on top followed by less

frequently ordered.

The System understands me pretty well !!.

Your Usage

My System knows my coordinates and shows me

customers in the geographical vicinity for

me.

I have a Personal Assistant on the move

Your Usage

I can use any previous document as a template to

create new documents and just change the few data that is

different.

That’s smart data entry..

Your Usage

Maps are an integral part of our solutions

Used for Visualization, Lookup and Transactions

Our Sales Effectiveness Visualization

Fusion of Txn Analytics with Visualizations

GPS based solutions Geo Location based Interfaces

Mobile as a Substitute for Access Card

Geo Location as Automated Data EntryMaps as a powerful data lookupContextual Data Visualization

Context Aware solutions enable

Thank you..

: +1800 472 6261 : +91 44 2235 4510 : +65 6743 1513 : +44 0 1908 255 989 : +971 4 3636784:

WE ARE

1st ERP Product

Companyin APAC and India1800+

Worldwide Employees

20+Years of R&D Experience

1Billion USD

Ramco Group Company

1000+Customers

17offices across US, Canada Europe,

APAC, India, Middle East & Africa

Customers across

35Countries

150000+Users