Google Apps/UC for Google Apps Overview

•Global provider of Unified Communication technology

•Established in 1989 with over 1million esnatech messaging seats deployed worldwide

•OEM provider of UC technology to major PBX vendors

•20 plus years of management experience in the UC space

•Telephony Office-LinX is recognized leader in innovation for Mobility, Presence, & Unified messaging from UC magazine and Frost and Sullivan

Agenda

Google’s innovative approachThe time is now to switch to the cloud

Messaging & collaboration challengesWhy existing solutions are costly & limited

Google Apps Premier EditionOverview of Google’s enterprise offering

UC for Google Apps EditionOverview of Unified Communication services for Google apps from esnatech

Legacy messaging systems have problems

1 High costsOver $300/user/year

2Labor requirementsMaintenance, patches and upgrades

3User limitationsLess storage, poor search, no voice integration

On-premise messaging is expensive

Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009

Costs of On-Premise Email(Per User, Per Year)

• New servers• OS upgrade• Purchase CALs• Storage• Drivers• Memory

Upgrades are slow and painful

Time and money spent on upgrades…

…that occur only in 4-6 year cycles.

2000 2003 2007

18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2

Prepare network

Upgrade OS

Install server

Add storage

Move mailboxes

Admins and users experience limitations

1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.

Admin headaches

• Administrative burden: 22.8 hours per week for Exchange server 20071

• Downtime: 60-150 minutes planned and unscheduled per month2

• Opportunity cost: time spent maintaining email could be used for more strategic projects

User limitations

• Limited storage: time wasted managing to mailbox quotas especially with Unified messaging-voice /fax/ recorded conversations

• Slow search: users folder and sort email due to poor search and email archives are less useful

• Poor collaboration experience: limited real-time capabilities; no native sharing

Why run email yourself?

Google will take care of email so you can focus on projects that add value to your business

Messaging and collaboration are better in the cloud

By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)

1. Less than 1/3 the cost of on-premise messaging systems

2. No hardware or software to maintain

3. More reliable and secure4. Better user experience5. Seamless voice integration with

your existing phone system

Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009

Google Apps is dramatically less expensive

Over $300

Under $90

Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009

Superior reliability and less administration

Better uptime than on-premise

Downtime per month (in minutes)1

1 “Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008.

Less administrative time

Administrative hours per week2

Google Apps is more secure

• Quick factso 4th largest server manufacturer in

the worldo Billions of $ flowing through our

systemso Millions of credit card numbers

• 100s of thousands of identical serverso Hardened, custom Linux stacko No unused ports or services

availableo No third-party security issueso Quick update of all systems

• Data distribution & multi-tenant modelo Data shared across servers (GFS)o Data obfuscation on disko Data replication

• SAS 70 Type II certification

Gmail is the best email experience for business

• Access content anytime, anywhere on virtually any device (even offline)

• Support for Unified Messaging with esantech- UC for Google apps

• 25 GB of storage means no managing to email quotas

• Find any message instantly with sub-second search results

• Automatically organize your inbox with conversation view

• Integrated and intuitive chat with voice and video

• Integrated with your existing phone system for screen pops, Dialing, and faxing

New! Unified Messaging with esnatech, Interoperability with Outlook and Blackberry Enterprise Server

Docs and Sites: the best way to work in teams

• Collaborate without the hassle of attachments: one document, multiple editors

• Build powerful team sites without the help of an IT admin

• Securely control access to your information

• Works across platforms – it’s all in the browser

Leverage the power of the webas a platform for collaboration

2008 2009

Google Sites

Blackberry Contact Sync

Sync for Microsoft Outlook

Gmail Video Chat

68 major feature releases 50 (so far)

Gmail Offline

Continuous innovation delivered without hassles

Google Video for Business

Blackberry Enterprise

Sever Connector

Google Apps: the cloud for your business

GmailPowerful email service with 25GB of storage and fast search

TalkIntegrated instant messaging, video and voice chat

CalendarPersonal, shared, and public calendars

Messaging

DocsSimple real-time document collaboration from anywhere

VideoSecurely shared internal videos.

SitesEasily created and edited group pages

Collaboration

Security and compliance are better in the cloud

Compliance

Message DiscoveryArchive, search and retrieve email for e-discovery.

Message Encryption Encrypt sensitive emails based on policies and content.

Security

Message SecurityProtect email from malware and manage content policies.

Web Security

Block web based security threats. Manage web access.

Google Apps: Unified Communications integration

Gmail Unified messagingIntegrates with any phone system to deliver voice and fax access from GMAIL and Email access over the phone.

Rich Phone PresenceIntegrated phone presence with Google talk to see who is on or off the phone and initiate click to dial off your phone ext.

Calendar integrated mobilityPersonal, shared, and public calendars integrated with your phone voice mail greetings, and mobility settings for find me follow me functionality

Messaging

Knowledge Screen popsDesktop look up using Google search based on incoming caller ID and name to provide adhoc call center functionality

Video enablementSecure SIP services enable Desktop Video integration with any legacy or IP based phone system

UC web servicesBoth desktop and web gadgets enable full dialing , presence and corporate phone search functionality from any OS or browser

Desktop voice and telephony

Google Apps Premier Edition Details

• Support and reliability guaranteeso 24/7 phone supporto 99.9% uptime service level agreement (SLA)

• Enterprise functionalityo 25 GB of storage per user email inboxo Google Video for Businesso Postini Message Securityo Connector for Blackberry Enterprise Servero Sync for Microsoft Outlook

• Platformo Integration APIs: authentication, user directory, mail gateway,

migration, reporting

• $50/user/year

UC for Google Apps

• Support and Integrationo Integrates with Cisco, Avaya, Nortel, Asterisk, Alcatel, Siemens, Shoretel, Mitel IP

and TDM PBX’so Provides Migration and upgrade from Unity, Modular messaging, Octel & Call Pilot to

Google Unified messaging

• Enterprise functionalityo Works with existing PBXo Integrates Mobile devices with Google GMAIL, & contacts- iPhone, Android, &

Blackberryo Seamless support for Blackberry Enterprise Servero Sync for Microsoft Outlook and Calendar Synco Integrated Rich phone presence with Google talko Integrated Incoming Screen Pops with Google desktop search o Speech access to Google contacts, Presence & messages

• Platformo Single sign in authentication with On premise server behind corporate firewall

• $100/user• www.UC4googleapps.com

Google Apps customers

Enterprises — Fortune 500 and Public Sector

Academic and Non–Profit Organizations

Small and Mid-Size Businesses

More than 1.75 million businessesThousands of new businesses every day

1 Dramatic cost savings

2 Less administrative time

3 Better reliability and security

4 Best email/communication experience for business

5 Best way to work with teams

Google Apps/Google UC : What sets it apart

1 www.google.com/a

2 www.uc4googleapps.com

3 www.youtube.com/uc4Gapps

4 www.youtube.com/ucommunicate

5 Contact us at: sales@esnatech.ca

Google Apps/Google UC : Learn More