1 1

Volunteer Victories: Chapter Leaders Recruitment & Retaining of Volunteers

Holly Duckworth, CAE, CMP Facilitator Leadership Solutions

2

• Address benefits of volunteering for GBTA

• What makes a good volunteer?

• Volunteers vs. Employees

• How many people do we need? Delegation

• 10 Tips for volunteers

• Succession planning

• Volunteer appreciation

• Questions/concerns you may have

Intentions for our time together:

3

Technology Zone:

Twitter @hduckworth

www.Facebook/leadershipsolutionsinternational

www.leadsolintl.com

Use this as a place to learn and grow.

4

The dating game:

5

What are the benefits of volunteering?

6

hours Americans gave in volunteer

service What is the number of hours

Americans gave in volunteer service

in 2010, according to Volunteering in

Americarding to Volunteering in

America

A. 8 Billon hours

B. 1 Trillion hours

C. 50 Million hours

D. 5 Billion hours

@hduckworth

7

• Greater impact to your vision mission

• Save organization time

• Increase organizations revenues

Why use Volunteers?

8

9

What traits do you want in a volunteer?

10

• It’s more than the difference between simply a pay check and no pay check.

• Understand Motivations of the person

– Learn a skill

– Share a skill

– Remember with volunteers they have a choice and 100’s of other organizations would love to have the same people

– With Volunteers it is all personal and passion

Volunteer vs. Employee

11

12

• Honest

– How much time does it really take?

– What times of the year are busy on this committee?

• Authentic

• Job Description

– Specific Start Date/time

– Specific End Date /time

• Delegation

• Let them own it

• Follow Up

• Appreciation

How many people do we need? How do we Recruit Volunteers?

14 14

Volunteers need to know they are part of something bigger

15

16

• Give them ownership

• Give them something meaningful to do

• Demonstrate for them how what they do makes a difference to the organization

• Make it easy to volunteer

• Keep task sizes manageable

• Have regular committee meetings

How do we work to retain Volunteers?

17

Next Generation Volunteers

18

• Demonstrate benefits of volunteering

Networking

Education

Team work, common vision

• Appreciation

– When possible customized to the individual

– Thank you note (private)

– Thank you certificate (public)

How do we maintain a healthy volunteer base?

19

20

10 Tips on Volunteerism

• Work on a cause that means something to you

• Consider sills you have to offer

• Do you want to learn something new

• Combine goals

• Don’t over commit

• Be prepare for application/approval process

• Think family

• I never thought of that

• Volunteerism gives voice to your heart

21

• Volunteer Fair

• Virtual Volunteerism

• Job board

• Volunteer Manager

– Use of President Elect, to recruit to their team

– Track skills of your members

• Offer Leadership Training

• Tell your own Testimonials about why and how you volunteer (web, newsletter, in person)

Recruitment Ideas:

23

• You should start working yourself out of a volunteer job the day you accept it

• Build bench strength with

committees, co-chairs,

and ad hoc volunteers

Succession Planning

24

“I don't know what your destiny will be, but one thing I do know: the only

ones among you who will be really happy are those who have sought and

found how to serve.”

–Dr. Albert Schweitzer

25

• Address benefits of volunteering for BCA

• What makes a good volunteer?

• Volunteers vs. Employees

• How many people do we need? Delegation

• 10 Tips for volunteers

• Succession planning

• Volunteer appreciation

• Questions/concerns you may have

Intentions for our time together:

26

Questions….

Thank You!