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CSR and MICEBuffalo Events
Sarah Griffin
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Local Life tours
• Connect travellers with local cultures through amazing and unique travel experience
• Create jobs and support local economies. • To be Southeast Asia’s leading integrated
travel management company• Discover Your Asia
Our Vision
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DestinationsBuffalo Tours is able to provide you services across 11 destinations in Asia:
Thailand ChinaVietnam JapanIndonesia CambodiaSingapore MalaysiaHong Kong MyanmarLaos
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Buffalo Tours at a glance
Our People500 officestaff
250 Drivers 750 Tour
Guides
Our Languages
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Our StoryTran Trong Kien - Founder & Chairman
Empower local communities and support local economies
Local Life Experiences
http://www.buffalotours.com/local-life-tours.html
Community Partners• Om Goi – Thailand• Chan Sar Village – Cambodia• Seung River – Laos• Vinh Long – Vietnam• Mai Chau – Vietnam
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What does Success look like?
Transparency and reporting Win-Win-Win Inspiration
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Actions speak louder than words
Transparency and reporting Win-Win-Win Inspiration
Create a company culture where your passion is the core of your culture and strategy
• Responsible travel champions and hand books• Internal responsible travel audit• Travel life certification• Strong animal tourism policy• Guide Training School• Internships with local NGOs • Creating leisure and MICE products with social enterprise supply chain
Community Partners
• Om Goi – Thailand• Chan Sar Village – Cambodia• Seung River – Laos• Vinh Long – Vietnam• Mai Chau – Vietnam
Social Enterprise and NGO partners
• Friends International• Crossroads• KOTO• PHARE• Mai Chau – Vietnam • SNV • Hope for Hunger Food bank
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How do we combine Events & CSR?
• Social Programmes• Team building
• Incorporate Social enterprise in supply chain• Incorporate charity challenges and community build projects• Create a meaningful purpose
• Incentives (using responsible product lines and experiences)• Supply chain (Corporate gifts, restaurants, Caterers, • Responsible travel culture
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DO’s• Know your audience• Make it easy for participants• Be transparent (on suppliers and where
the benefits/ challenges will occur)• Reporting and communication > to
ensure there are measurable benefits • Revisit your supply chain• Choose a short list of causes/ suppliers
and foster those relationships
The Do and Don’ts of CSR
DON’T’s• Try to capitalise on a trend• Look at money as the only resource, and
donations as the only resort• Make it look like a PR exercise• Jump in without a plan (product, strategy,
budgets, operations, purchasing)• Over- promise (act within your realm of
capability)
Questions?