19575 Diploma of Hairdressing. Ambition in Action Diploma of Hairdressing Salon Management 19575...

19575 Diploma of Hairdressing

Ambition in Action

www.sit.nsw.edu.au

Diploma of Hairdressing Salon Management 19575

Petersham TAFE

Ambition in Action

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The Diploma of Hairdressing Salon Management develops skills and knowledge in small business management and salon supervision through a combination of work based activities and off the job learning.

This Course is directed at existing and intending salon owners and managers in the Hair and Beauty industries.

Ambition in Action

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Part-time 1 Semester 1 night per week Nominal hours are 354 hours Through gaining RPL (recognition of prior learning)

and depending on the students learning ability the hours may be reduced resulting in early completion.

Flexible Correspondence

Length Of The Course

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TAFE recognises the skills and knowledge you have gained through previous studies and work experiences.

There is a process that you will have to go through to apply for RPL.

If you wish to apply for RPL your teachers will assist you with the process

Recognition Of Prior Learning

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Plan the business activities of the salon Monitor and manage the business activities Monitor and respond to Customer requirements Promote the salon and its services

At the completion of the course learners will be able to:

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Provide team leadership and supervision to the staff of the Salon

Develop and monitor systems to ensure the efficient functioning of the salon

Develop and implement the OH&S system for the salon

Select and recruit staff

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To achieve the qualification learners must complete All 6 compulsory units in Group 1 and All 4 elective units in Group 2

The Diploma of Hairdressing Salon Management has a course structure of 10 Units. One group of 6 compulsory units in (group 1) and one group of 4 elective units (group 2)

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BSBSMB406A Manage small business finances WRHSM501A Manage Hairdressing Service and

Sales Delivery WRHSM502B Promote a Hairdressing Business SIRXOHS003A Provide a Safe Working

Environment SIRXHRM002A Recruit and Select Personnel SIRXMGT003A Lead and Manage People

Group 1 Compulsory Units

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BSBCUS501A Manage Quality Customer Service

BSBFRA501B Establish a franchise operation

BSBSMB404A Undertake Small Business

Planning

SIRXHRM001A Administer Human Resources

Group 2 Elective Units

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Implement Strategies for Management of Finances Legal requirements for keeping financial records Procedures for receipting cash Effective financial record keeping Review Strategies for Management of Finances Cash flow / Petty cash Performances measures

Manage Small Business Finances

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Source documents Accounts receivable / debtors ledger – Accounts

payable / creditors ledger Monitor Strategies for Management of Finances Bank reconciliation Cash flow / Petty cash Performances measures

Ambition in Action

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• Maintain and improve hairdressing services and sales delivery

• Maintain and Improve salon turnover and profit margin

• Manage contingencies• Negotiate the supply of product• Co-ordinate staff training and support• Provide a harmonious and productive working

environment

Manage Hairdressing Services and Sales Delivery

Ambition in Action

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• Develop marketing strategies• Determine a marketing mix for the business• Implement marketing strategies• Monitor and improve marketing performance

Promote a Hairdressing Business

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• Duty of care• OH&S laws explained• Getting started with OH&S• OH&S policies• Staff Consultation• Assess and Control Risks• Train Staff• Establish and Maintain Record Systems

Provide a Safe Working Environment

Ambition in Action

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• Hiring the right staff• Defining Future Staffing Requirements• Job description• Interviewing• Managing staff• Performance and appraisals• Recruit Staff• Assess and Select Applicants• Full-time, part-time or casual• Recruiting methods eg. Advertising

Recruit and Select Personnel

Ambition in Action

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Lead the Team, Lead by Example Delegate responsibility Motivating staff, Feedback and rewards Managing poor performance - Develop Self Develop and Communicate Team Objectives Establish, Develop and Improve Teams Consult With the Team Support The Team Team management Leadership qualities, traits, styles

Lead and Manage People

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• Ensure delivery of quality products and service• Services are Delivered and Maintained to Standards Agreed By

The salon and Clients• Salons Customers Service Policies• Salons Customers Service Procedures• Codes of Practice• Problem Solving• Decision Making Strategies• Monitor, adjust and report customer service• Legislation

Manage Quality Customer Service

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• Research feasibility of establishing a franchise operation

• Plan for establishment of a franchise operation• Implement plan for establishment of a franchise

operation• Review implementation process

Establish a Franchise Operation

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• Identify the Elements & Purpose of a Business Plan• Write Organisational Goals• Research Data Required for Organisational Planning• Perform a S.W.O.T. Analysis• Describe the Organisation’s Proposed Structure• Describe the Organisation’s Marketing & Sales

Requirements

Undertake Business Planning

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• Describe the Organisation’s Product/ Operational Strategies

• Describe the Organisation’s Possible Specialist Service Providers

• Identify & Develop Organisational Risk Management Strategies

• Describe the Organisation’s Financial Viability• Present a Written Business Plan

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• Implementing Staffing Levels• Monitoring Staff Performance• Identifying and Minimising Potential Industrial

Relations Problems• Developing and Implementing Training Plans• Communicate two-way information and ideas

Administer Human Resources

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• Building and maintaining effective relationships• Managing difficulties to achieve positive

outcomes• Developing trust and confidence• Actively monitor and evaluate team outcomes• Participate in team formation and planning• Contribute to and manage team performance