Chandni Panchal Systems Engineer,€¦ · Esther Roure Vila Customer Success Specialist, Cisco...

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Esther Roure Vila

Customer Success Specialist, Cisco

Chandni PanchalSystems Engineer, Cisco

Chandni PanchalSystems Engineer, Cisco

3© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

• Infrastructure Automation• Enablement • DevSecOps

• Artificial Intelligence

Technical Solutions Specialist, DevX, Cisco

4© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Worldwide Sales Intern

5© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco Sales Associate Program

6© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Office of the CTO, UK&I

7© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Technical Solutions Specialist, DevX

https://www.athenaldn.com/

8© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

9© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Knowledge is Power

10© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

“You are essentially who you create yourself to be, and all that occurs in

your life is the result of your own making.”

Esther Roure Vila

Customer Success Specialist Cisco

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Next Adventrue

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

CCIE R&S MBACustomer Success

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPsCCIE DC Innovation

Inclusion and Collaboration

2014 European Digital Women

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Alpicat

“A journey of a thousand miles begins with a single step”

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPs

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

CCIE R&S

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPsCCIE DC

Inclusion and Collaboration

2014 European Digital Women

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Gender diversity

Best practices:

What can we/you do?

• Pipeline and talent acquisition

• Role models and communities

• Branding

Cisco CSR Report 2019

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Jump Forum

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

CCIE R&S

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPsCCIE DC

Inclusion and Collaboration

2014 European Digital Women

MBACustomer Success

EMEAR SPCustomer Success Team

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

CCIE R&S

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPsCCIE DC Innovation

Inclusion and Collaboration

2014 European Digital Women

MBACustomer Success

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

“Innovationshould be a new toolkit & skill set for any of our employees.”

Our belief

Change makers

PartnerSkills

3-day Hackathon8 NGO dreams

8 teams1 winning project

Nov 20-21-22 2019Cisco Belgium

CISCO INNOVATION STUDIOREINVENTING SOLUTIONS WITH CLIENTS

Buy-in & Engagement(Discovery Experience)

Mindset & Culture(Impact Trophy)

Skills & Knowledge(Train-the-trainer)

Ideas & Solutions(CISCO BIC 2019)

MVP(CISCO Innovation Center Paris)

CISCO INNOVATION STUDIO

Talents Ecosystem Innovation

Supported & coached by

Innovation agency

Reinventing customer journey with co-creation & innovation

Social hackathon

Cisco Innovation Challenge

Cisco Innovation Challenge Journey

DesignDiscover Presentation

Problem Description

Define Develop

3 hours 3 hours 3 hours 6:30 hours3 hours

Solution Description

Solution Design Pretendotype Pitch

Belux Innovation Studio 2018

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Brussels Alpicat

Next Adventrue

Barcelona

Major / Master Degree in Telecomunications

Minor in Telematics

CCIE R&S

“A journey of a thousand miles begins with a single step”

Cisco Networking Academy: CCNA,

CCNPsCCIE DC Innovation

Inclusion and Collaboration

2014 European Digital Women

MBACustomer Success