Chief Information Officers (CIO)

Chief Information Officers Chief Information Officers (CIO) (CIO)

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Module 5

IT Governance COBIT Framework

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Objectives of Module 5 To enhance the basic understanding of the CIOs to the IT Governance concepts and techniques using the COBIT Framework and explore their applicability in Iraq

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Scope of Module 5

IT Governance ConceptsIT Governance vis-a-vis Enterprise GovernanceIT Governance life cycleIT Domains, Processes and ActivitiesIT Monitoring Evaluation and Control

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Enterprise Governance and IT Governance

ENTERPRISE GOVERNANCE

INFORMATION TECHNOLOGY GOVERNANCE

ENTERPRISE ACTIVITIES

INFORMATION TECHNOLOGY

ACTIVITIES

Drives and Sets Require Information From

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Enterprise IT Governance Cycle

IT is aligned with the business, enables theBusiness and maximises benefits. IT resources are used responsibly. IT-related risks are managedappropriately

Plan Plan & OrganizeDo Acquire & ImplementCheck Deliver & SupportCorrect Monitor & Evaluate

Manage Risk Realise BenefitsSecurity Increase

Automation- effective

Decrease Cost- be efficient

ReliabilityCompliance

CONTROL

DIRECT

REPORT

OBJECTIVES

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BUSINESS REQUIREMENTS

IT PROCESSES

IT RESOURCES

COBIT- IT Governance Concept

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IT RESOURCES● Data- Objects in their widest sense (i.e., external and internal), structured and non structured, graphics, sound, etc.• Application Systems• Technology- Hardware, operating system, database management systems, networking, multimedia, etc.• Facilities• People- Staff skills, awareness and productivity to plan, organise, acquire, deliver, support, monitor and evaluate information systems and services

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IT Resources and Delivery of Services

EVENTSBusiness objectivesBusiness opportunitiesExternal requirementsRegulationsRisks

INFORMATIONEffectivenessEfficiencyConfidentialityIntegrityAvailabilityComplianceReliability

FACILITIESPEOPLE

TECHNOLOGY

DATA APPLICATION SYSTEM

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Framework IT Control objectsBUSINESS

PROCCESSES

INFORMATION

• People• Application Systems• Technology• Facilities• Data

What you NeedWhat you GET

Information Criteria•effectiveness• Efficiency• Confidentiality• Integrity• Availability• Compliance• Reliability

INFORMATION RESOURCES

DO They Match?

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IT Domain, Processes and Activities

DOMAIN

PROCESSES

ACTIVITIES / TASKS

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Processes, Information & Resources Criteria

Domain

Processes

ACTIVITIES

Quality Fiduciary Security

IT PROCESSES

INFORMATION CRITERIA

IT RESOURCES

DATA

FACILITIES

TECHNOLOGY

Application Sys

PEOPLE

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IT Governance Framework

MONITORAND EVALUATE

DELIVER ANDSUPPORT

BUSINESS OBJECTIVES

PLAN AND ORGANISE

M&E PROCESSES

ACQUIRE ANDIMPLEMENT

IT RESOURCES

IT

INFORMATION

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Plan and Organize ProcessesPO1 define a strategic IT planPO2 define the information architecturePO3 determine the technological directionPO4 define the IT organisation and relationshipsPO5 manage the IT investmentPO6 communicate management aims and directionPO7 manage human resourcesPO8 ensure compliance with external requirementsPO9 assess risksPO10 manage projectsPO11 manage quality

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Acquire and Implement Processes

•AI1 identify automated solutions•AI2 acquire and maintain application software•AI3 acquire and maintain technology infrastructure•AI4 develop and maintain procedures•AI5 install and accredit systems•AI6 manage changes

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Deliver and Support ProcessesDS1 define and manage service levelsDS2 manage third-party servicesDS3 manage performance and capacityDS4 ensure continuous serviceDS5 ensure systems securityDS6 identify and allocate costsDS7 educate and train usersDS8 assist and advise customersDS9 manage the configurationDS10 manage problems and incidentsDS11 manage dataDS12 manage facilitiesDS13 manage operations

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Monitoring and Evaluation Processes

M1 monitor the processesM2 assess internal control adequacyM3 obtain independent assuranceM4 provide for independent audit

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Maturity ModelNon Existent Initial Repeatable Defined Managed Optimized

0 Nonexistent – Management processes are not applied at all.1 Initial – Processes are ad hoc and disorganised.2 Repeatable – Processes follow a regular pattern.3 Defined – Processes are documented and communicated.4 Managed – Processes are monitored and measured.5 Optimised – Best practices are followed and automated.

LEGEND FOR RANKINGS USEDLEGEND FOR SYMBOLS USED

Enterprise Current Status

International Standard Guidelines

Industry Best Practice

Enterprise Strategy