PAXTrack ® Copyrighted © 2008 DALGlobal Services, LLC

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

PPersons with ersons with RReduced educed MMobility – obility – (PRM) Tracking(PRM) Tracking

• Accurate

• Employee Dispatching

• Passenger Tracking

• Record Keeping

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Web Based Dispatch Center

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Real – Time Dispatching

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Sees

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Sees

• Inbound & Outbound Flights

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Sees

• PRM Passengers

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Sees

• Available Agents

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Sees

• Agents with Passengers

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher Controls

• Log in of Agents

• Assignments of Agents

• All requests for PRM Passenger Assist

• Real-Time Agent / Passenger Tracking

• Log out of Agents

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher has• Real-Time Viewing of Agent / Passenger Tracking

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatch an Agent• Agent Receives Tone

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Agent Acknowledges• Dispatch is Notified• Service is

Documented & Recorded

• AUTOMATICALLY!

Tools“ASSIST Request” will ring & show in a box

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

PDA Displays• Passenger by Name• Type of Service

Requested

PA81172250 John Q Public Meet …

Tools

Start service Cancel

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Agent Meets Passenger• Starts Service• Dispatch is informed

of:• Time• Location• Destination

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Dispatcher & Agent• View Passenger’s

Name• Service Provided• Pick-Up Location• Drop-Off Location

Tools

Complete Transfer

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Agent to Agent Passenger Transfers

• Agent Scans available Agents

• Transfers Passenger• Dispatch Notified• Documented • AUTOMATICALLY!

Tools

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

“No Shows” or “Refuse Service”• Passenger is a • “No Show” or• “Refuse Service”• Dispatch is Notified• Service is Recorded• Court Defendable

Documentation!

Tools

Start service Cancel

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Service Completed• Agent “Clicks” the box• Dispatch is informed• Record Completed• Recorded• AUTOMATICALLY!

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

PDA Cleared• PDA is Cleared• Agent is free• Dispatcher’s Display

is Real-Time Clear• Agent is ready for

next Passenger

Tools

OK

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

ADHOC Passengers• Click the Service Box

ToolsTools

About PAXTrack

Adhoc Service

Pax Lookup

Scan Location

Settings

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

ADHOC Passengers

• Add the Passenger

Tools

Pickup Dropoff Service

GetID

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

ADHOC Passengers

• Fill In the Blanks

Tools

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

ADHOC Passengers• Dispatch Notified• Locator Number

logged• Record Filed• Documented

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Airport Mapper©

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Airport Mapper©

• Map of Airport

• Real-Time Display

• Passenger Requests

• “Marriages” between Passenger and Agents

• Outstanding Requests

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Airport Mapper© Legend

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Reports Available

Copyrighted © 2008 DALGlobal Services, LLC

PAXTrackPAXTrack®®

Contact:

DALGlobal Services, LLC.

P.O. Box 20706, Dept. 937

Atlanta, GA, USA 30320

01-404-715-4300