ADP ReThink Global HCM 2015: Lead from Strengths

MARCUS BUCKINGHAM The Marcus Buckingham Co.

1 © Copyright 2015 ADP, LLC.

Lead From Strengths

Which do you think will help you be most successful?

1500000

1300000

1100000

700000

300000

500000

900000

- 300000

100000

- 500000

- 100000

LOCAL ECONOMIC POTENTIAL

PR

OF

IT

The Most Powerful Questions

At work do I have a chance to do what I do

best every day?

Do I know what is expected of me at work?

Are my colleagues committed to quality?

ADVISOR CONNECTOR CREATOR

EQUALIZER INFLUENCER PIONEER

PROVIDER STIMULATOR TEACHER

StandOut Roles

School Principals’ Strength Roles

Teacher

Provider

Equalizer

Creator

Advisor

Influencer

Connector

Stimulator

Pioneer

Top Sales Leader Strength Roles

Influencer

Connector

Equalizer

Teacher

Pioneer

Advisor

Creator

Provider

Stimulator

Hilton Leader Strength Roles

Equalizer

Connector

Teacher

Stimulator

Influencer

Creator

Advisor

Provider

Pioneer

STIMULATOR

TEACHER

PROVIDER

EQUALIZER

“There is no perfect profile.

Only perfect practices that fit

your profile.”

“Excellence is always idiosyncratic.”

Top Trends of 2015

#1 of everything

personalization

#2 A focus on the team leader

The future of Employee Engagement

The right questions, asked at

The right time, delivered to

The right audience, with

The right actions

#3 The shift from Big Data to the smart data

The Largest Multisource Feedback Study

• 4,492 Ratees

• 25K Raters

• 500K Ratings 54%

13%

8%

8%

17%

Rater

Idiosyncratic

Effects

Measurement

Error

Rater

Perspective

Ratee

Dimensional

Performance

Ratee General

Performance

The three largest studies

of multi-source ratings reveal

A shift from Big Data to the smart data

61% of a performance rating is a

reflection of the rater, not the ratee.

#4 The Year of the coach

Feedback is not Coaching

Feedback Coaching

What

Now

Weakness

How

Future

Strength

#5 Technology addictive

Top trends of 2015

1. The personalization of everything

2. A focus on the team leader

3. The shift from Big Data to the smart data

4. The Year of the coach

5. Addictive technology

Essential Eval Items:

“Given Kimi’s performance over the last 3 months…”

I count on Kimi to deliver extraordinary results

I am at my best when I work closely with Kimi

If I could I would promote her today

She has a performance problem I need to

address immediately

Essential Eval

Data Distribution