Becoming a More Resilient Leader

Housekeeping

a. Hashtag: #Leadership

b. Twitter handle for the event: @StratIQ_Market

c. Questions???

Introduction

a. Brief bio and background

b. Overview

Developing Resilience In Teams

a. Definition of resilience

• APA

• Military

• Business

Definition of Crisis

a. What is it that makes people able to deal with crisis?

- Malcolm Gladwell, Blink

Three Musicians-Picasso (1921)

Building a Crisis Management Plan – Case Example

Why are people in high stress occupations (Police,

Firefighter, Military) better able to deal with crisis?

a. Training

b. Experience

c. Quickly able to adapt to understand what is out of place

Crisis Will Happen – Managing Your Goals Creates Options

a. What are the ranges of crises we can face?

b. What is the worst-case scenario and what does it look

like?

Creating a Set of Concrete Goals You Visit Regularly

a. How have they changed in a crisis situation?

b. How do they need to change?

Core Values of Meaningful Goal Setting

a. It has to move you, your company, your team

b. Should be life or death

c. Well communicated and connected to core strategy

b. Has to be easily measurable

Getting Comfortable Making Decisions

Regularly Expose Yourself to Stressful Situations

• Three exercises you can try with your team

• Specific scenario based

• General leader interaction

• Individual on the spot

• Ground rules

• Make it competitive

• Make it meaningful

• Give incentives

• Get really good at identifying how you/your team make

decisions under stressful situations

• Best time to train

Active Leadership

• You can’t lead from behind a desk…. Be seen

• Interactive empathy-truly great leaders in history connect

with the people and know what is going on with each

member of the team,

• Consistency of message, standards, goals, strategy

• Reinforcing emotional foundation under crisis

Everyone Has Their Own Leadership Style

a. Developing communication style under stress

b. Lincoln spoke in a very soft voice for Gettysburg

Address-set the strategic agenda to bring a war torn

nation together.

c. Principles apply individually in unique ways

Decision Making Under Stress

• Analyzing your decision making framework

• Time gets compressed

• Brain function decreases

• Focused / tunnel vision

• Expanding awareness under stress

• Recent events

• Know where the data is

• Look for key indicators

• Create plan of action

Case Study – What Was Done?

• Resource Analysis

• Market Analysis

• Financial Analysis

• Operations Analysis

• Adopt a Plan of Action

• Focused Activity

Choosing Goals To Move Forward

• What do I do now?

• There is no silver bullet answer

• Orientation

• Are same goals achievable?

• Do I need to go a different direction?

• Do I completely change what I am doing?

Conclusion

• Individual Consultation• bwilliams@stratiqconsulting.com

• StratIQ Surveys

• Webinar Recording

• Slides and Notes

Phone: 425.395.6860

www.stratiqconsulting.com