How to Automate Preorders and Backorders

How to Automate Preorders

& Backorders

Mike Lomboy, Product Manager

Speaker

64% of shoppers think delivery speed is important

when purchasing online.

Today’s customers expect seamless shopping experiences

and fast delivery.

Rising customer demands are increasing the complexity of

retailer’s fulfillment workflows.

Although fulfillment processes vary, backorders and

preorders have always been an obstacle for retailers.

In many cases…

A retailer receives

a sales order.

A packing slip is created

and sent to the warehouse.

The warehouse works

to fulfill the sales order.

With preorders

and backorders…

Stock is not available for the

warehouse to fulfill the sales order

The warehouse continuously

checks availability on a daily

basis.

The retailer estimates a

timeframe of when the

out-of-stock item will

become available.

And the order status is

communicated to the

customer until the order is

filled.

Orders begin to pile up…

Resulting in confusion and inefficiencies on the warehouse floor for workers

who are looking to pack and ship orders that may or may not be fully fulfillable.

These workflow hurdles are costly to the retailer & customer.

Warehouse expenses

Warehouse confusion

Manual Labor

Employee hours

Preorder limitations

Costs incurred by the retailer…

Longer wait times for their orders

Poor experience

Pain points of the customer…

Receive Ship Store

To make this process less painful for retailers and customers,

retailers should work towards limiting the complexity of their

warehouse functionality.

To simplify a warehouses’ functions, retailers need an inventory

management software that can…

Update stock across

multiple channels and

warehouses in real-time.

Hold order and packing

info in an operational

system instead of in the

warehouse.

Split shipments into two or

combine into one

And optimize for

efficiency or customer

experience.

Stitch Labs has extended our Multi-Warehousing and Auto

Packing Slip functionalities to give retailers more fulfillment

flexibility and scalability.

Stitch’s extended Auto Packing Slip functionality

Auto Packing Slip

FULL ORDERS

Auto Packing Slip

PARTIAL ORDERS

Auto Packing Slip

OFF

Auto Packing Slip

ON

NEW!NEW!

No packing slip is generated as a result of the order being

created.

9

2

Stock

5

7

3

-2

Availability

3

9

Committed to

Order

0

0

Committed to

Packing Slip

5

7

Available to

Fulfill

Order

Auto Packing Slip

OFF

Sales Order Created

A packing slip for the full order is generated regardless of

fulfillment availability.

9

2

Stock

5

7

3

-2

Availability

3

9

Committed to

Order

0

0

Committed to

Packing Slip

5

7

Available to

Fulfill

Order

Auto Packing Slip

ON

Packing Slip Generated

A packing slip is not generated until there is enough available to

fulfill for the FULL ORDER.

9

2

Stock

5

7

3

-2

Availability

3

9

Committed to

Order

0

0

Committed to

Packing Slip

5

9

Available to

Fulfill

Order

Auto Packing Slip

FULL ORDERS

Packing Slip Not Generated

NEW!

A packing slip is generated once there is enough available to

fulfill for the FULL ORDER.

9

2

Stock

5

9

3

0

Availability

3

9

Committed to

Order

0

0

Committed to

Packing Slip

5

9

Available to

Fulfill

Order

Auto Packing Slip

FULL ORDERS

Packing Slip Generated

NEW!

A packing slip is generated for any portion of the order that can

be fulfilled.

2

Stock

5 3

Availability

3

Committed to

Order

0

Committed to

Packing Slip

5

Available to

Fulfill

Order

Auto Packing Slip

PARTIAL ORDERS

Partial Packing Slip Generated

NEW!

Another packing slip is generated once the rest of the order

becomes available.

Stock Availability Committed to

Order

Committed to

Packing Slip

Available to

Fulfill

Order

Auto Packing Slip

PARTIAL ORDERS

Partial Packing Slip Generated

9 9 09 0 9

NEW!

With Stitch’s Advanced Packing Slip functionality retailers can

choose to optimize their business for more efficiency or for a better

customer experience

Improve order and fulfillment routing across all your sales

channels and warehouse locations with automated workflows that

reduce manual labor and simplify preorders, backorders, and order

splitting

RESOURCES

Auto Packing Slips Support Article

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