Enterprise 2.0 - Fad or Future?

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Is Enterprise 2.0 a techno fad or is it the future of the social enterprise? Proof Points Investigated.

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Enterprise 2.0Fad Or Future

Introducing BILLY

BUTWHOISBILLY

says, “BILLY is employee # 81015”

7500 Flying Cloud DriveSuite 500Eden PrairieMinnesota 55344

BILLY CRIPEDirector ~E2.0 & ECMProduct Management

phone: +1 952.564.2150mobile: +1 612.205.3762billy.cripe@oracle.com (work)

serona@gmail.com (personal)

September 2008 • Oracle Open World • San Francisco Vince Casarez, Billy Cripe, Jean Sini, Philipp Weckerle

says, “BILLY is

author of this book. You should buy it.”

My mom says,

“BILLY is the smartest boy I know.”

My connections say, “…talented and creative thought leader …”

“…fun and effective at what he does…”

“…master in his area of expertise…”

“…an excellent leader…”

My

connections say…

…well some of what they say shouldn’t be repeated…

says I’m someone worth following

(@billycripe)

traffic logs say I’m someone worth reading

blogs.oracle.com/fusionecm

So Do

SoWHOISBILLY

My Social Graph increasingly defines

who I am

My Social Graph increasingly influences

my consumption

My Social Graph increasingly defines

my expertise

For Example, look at part of my Twitterverse:

If We Focus on

Business…

we work socially

but we are organized hierarchically

we create, communicate& consume socially

Draft

but we classify,organize,

& categorizehierarchically

We work, create, communicate & consume

ONE WAYwhile organizing& using systems designed

ANOTHER

why?

wecommunicateconnectedconversationally

in an increasingly environment,

Yet what is the GAP between how we

communicate and our connected environment?

Paradigmshifttechnology

it’s a communications-

So what has changed

?

Easier for Everyone

Bigger Pipes

Faster CPU

Easy Scripting & APIs

<html>{JavaScript}

AJAXCSS

<xml/>

LAMP

RESTJSON

SOAP

Ubiquitous Connectivity

good design seduces us with ease, recognition & surprise…

and (if we’re honest)…

it rocks.

The paradigm is an Ecology of

RELATIONSHIPS&

technology

how?

Enterprise 2.0 technology must provide

information in context

Enterprise 2.0 technology must

enable participation

why?

VALUE IS CREATED BY

SCARCITY

But We HAVE

So Much!

Abundance

Creates Scarcity of

Attention…

OF

Connections InformationTechniqueChannelsOptionsProducts

We Operate in an

Attention Economy …

content in Context

Gains attention

Which stimulates participation

Which generates new and better

content

Which is presented contextually

:proof

What are you to

Do with all this?

design for Participation

vs

code for Re-USE

keep information Fresh

expect Change

What is ORACLE doing?

Tapping the Shift

Leading the Change

Connecting Systemsbiz proc through SOA integrationshare info between apps through FMWSelf-Service & mashup views via WebCenterBI Reports share structured data between systems

Supported & Pre-built Integrations reducing risk & complexity

Content value multiplierNetwork effect: agile systems sharing information via ECM

Each system brings additional value to all other connected systems

Red Stack SolutionsSiebel & UCM | EBS & IPM | EBS & UCM | AutoVue & UCM | BPEL & UCM BPEL & IPM | BI Publisher & UCM | IRM & UCM | Beehive & IRMBeehive & UCM | WLP & UCM | WCI & WCM | WebCenter & UCM ECM & Secure Files | UCM & Spatial | ECM & PSFT | RTD & WCM …

Red Stack Solutions are

built on our E2.0 Platform

Access Unstructured ContentUniversal Content Management

Enterprise 2.0 Platform WebCenter Suite, WebCenter Services

WorkflowBusiness Process Management, BPEL

Make Better DecisionsBusiness Intelligence

Enterprise MashupsSiebel, E-Business Suite, PeopleSoft, JDE…

Oracle Solutions

Our E2.0 Platform is

Content in Context Participation RichCoded for Reuse

fresh

Ready for change

tagging

In-the-flow

presence

collaboration

WIKIS

blogs

Designed for participation

Enterprise 2.0 is ORACLE

Fuse Enterprise 2.0 capabilities in Oracle Technology

Across Fusion Middleware, Database and next-generation Collaboration

evolutionDeliver Enterprise 2.0-enabled Oracle Applications

agileDeliver the most complete, open and manageable

Enterprise 2.0 platform Oracle WebCenter + Oracle ECM

success

So what should YOU do?

Promote executive

buy in

CLAMPING DOWN locks in LOSS

Develop evangelists

Competitive

Advantage

Soft benefit

PROOF

CITE ROIKILL the 9x Problem

Participate to Educate

flickr social graph cobalt http://flickr.com/photos/cobalt/Newspaper girl Violater3 http://www.flickr.com/photos/violator3/Cracks Xochipilli http://www.flickr.com/photos/xochipilli/Steampunk xiliafaye http://www.flickr.com/photos/xiliafaye/Wiki Chalk MikePerezhttp://www.flickr.com/photos/mikeeperez/Ripples Dave Armano http://darmano.typepad.com/logic_emotion/2008/01/influence-rippl.htmlSeduction http://www.asdfing.com/wp-content/uploads/2008/01/how_to_seduce_a_woman.jpg

Billy Cripe • http://twitter.com/billycripe • http://blogs.oracle.com/fusionecm