SAP Screen Personas 3.0 Oct 2014

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SAP Screen Personas allows companies to improve user productivity by personalizing their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. You can measure the success of your SAP Screen Personas deployment by: • Less time to complete transactions • Fewer keystrokes to complete transactions • Lower error rate by using simpler screens Learn more at www.sapscreenpersonas.com

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SAP Screen PersonasProductivity through Personalization

Public

October 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2Public

Productivity through PersonalizationExample: VA03 + map enhancement for “ship to” address

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7 screens18 clicks2 mins

1 screen1 click3 secs

Before

After

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Intuitive Screens Enhance Usability

functionality performance user experience

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We built SAP Screen Personas to address your needs

Streamline my business

processes

Simplify my screens

Help me run my business

better

Reduce the training

requirements for my users

Personalize my screens by role

Make data entry faster and

easier

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SAP Screen Personas improves user productivity

Clicks Screen ElementsMore Simple

Productivity Training Time

Adoption

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Modernize SAP without disruption

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SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.

Elevator Pitch

Customer Success Stories

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Customer Need

Project Results

University empowers maintenance workers

Simplify SAP usage for maintenance workers, reduce training needs

Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes

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The “SAP Screen Personas Bubble” = main cockpit

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Before: IW33 Service Order – information spread out

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After: IW33 Service Order – 1 screen with everything on it

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Customer Need

Project Results

Freescale streamlines access to HR info

Reduce time to access employee data in HR system

Consolidated information from 17 locations to 1 screen

Reduced time to see complete employee record from 3 minutes to 6 seconds

TM

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Before: HR transaction: 19 screens for full employee view

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After: SAP Screen Personas consolidates PA30 into 1 screen

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3

45

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Freescale business success

19Screens of

information now on single screen

5-6Weeks for complete

deployment

6Seconds to render,

compared to 3-4 minutes

170People currently using HR flavor

1Happy Senior VP

Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17Public

Customer Need

Project Results

Aerospace company goes live in one month with Personas

Simple IT help desk without custom programming

Started and finished Personas project in 1 month

Delighted 1000 users with simple, intuitive screens

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Intuitive “app” feel minimizes employee training

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Building screens is a small part of the overall process

1 weekMapping business processes

3 daysBuilding Screens

2.5 weeksTesting, Documentation, User Training

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Seeing is believing

Live Demo

Run Simple with SAP Screen Personas

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Run Simple with SAP Screen Personas 3.0

S i m p l i f y

Decision Making

Business Processes

SAP Usage

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Run Simple with SAP Screen Personas 3.0

Simplify Decision Making Increase usage of SAP as

system of record so real-time information can drive decisions Accelerate adoption through

a more intuitive user interaction Make SAP more user-

friendly by eliminating need to memorize transactions codes

Simplify SAP Usage Standardize on one

consistent user experience/ theme for all SAP transactions Reduce training

requirements with intuitive interfaces and navigation Embed training content into

screens, including video tutorials, notes, and roll-over help

Simplify Business Processes Streamline business process

into fewer screens Consolidate multiple

transactions, screens, or tabs into one simple screen Automate repetitive actions

or navigation into a single keystroke

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SAP Screen Personas simplifies the user experience

Simple Design

Simple Operation

Simple Installation

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One UX, entry point for all SAP applications

Use SAP Screen Personas to modify any Dynpro screen into the Fiori design Launch SAP Screen Personas transactions from the browser, Fiori Launchpad,

NWBC, or SAP Portal

This screen was built using SAP Screen Personas

design

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Intuitive Suite on SAP HANA experience

Use SAP Screen Personas to simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists

Simplify any of the 10,000+SAP GUI transactions

design

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Simple path to cloud

Remove SAP GUI dependency (no client install on desktop systems)

Browser-based access to any SAP GUI transaction

design

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Help your employees do their jobs better

• Number of users• % time spent on data entry• Per user annual salary• Improvement range: 50-200%

Improve user productivity

50 -200% Userproductivity

operation

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Simplify how people interact with SAP

• Number of duplicate processes• How many can you retire?• Annual maintenance cost• Improvement range: 20-70%

Improve adoptionof business processes

20 -70% Number of Systems

operation

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30Public

Make your people feel smarter

• Number of users• % trained annually• Training cost per user• Improvement range: 40-60%

Decrease training costs

40 -60% TrainingCost

operation

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Reduce rework to make everyone happier

• Number of data entry errors annually• Average cost to correct each error• Improvement range: 10-30%

Increase Data Quality

10 -30% DataQuality

operation

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Simple installation

• Non-disruptive to IT landscape

• No additional servers required

INSTALLadd-on

APPLYenablement

note

ASSIGNpreconfigured roles to Users

install

Implementing Personas

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SAP Screen Personas is part of a broader UX improvement process

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens

Automate Where Appropriate

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35Public

The right team ensures a successful project with SAP Screen Personas

Business Process Expert

SAP Screen Personas Expert

Design Expert

SAP Screen Personas 3.0 Highlights

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Introducing SAP Screen Personas 3.0 (now in ramp-up)

Built into SAP GUI for HTML Instant access to personalization through

the Web GUI Full HTML5 editing No Silverlight dependency

JavaScript-based scripting engine Record keystrokes and playback Full looping, nested IF, etc.

Simplified architecture Pushes more functionality to the back-end

to improve performance Easy install with zero client footprint

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SAP Screen Personas 3.0 architecturePersonalization built into SAP GUI for HTML (Web GUI)

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Themes set the look and feel for all screens at one time

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Edit mode lets you modify individual screens

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41Public

Visual enhancements improve usability

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Merge information from different tabs onto a single screen

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Scripting improves user productivity

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Administrative settings give you complete control

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Migrate existing SAP Screen Personas 2.0 flavors into 3.0

Summary

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SAP Screen Personas: productivity through personalization

Works onSAP GUI (Dynpro Screens)(Windows or Mac desktop, Win 8 tablet)

RequiresBusiness Suite (ECC 6)Kernel 7.21 or higher (version 2.0)Kernel 7.42 or higher (version 3.0 ramp-up)

Not NowWeb Dynpro applications, CRM, SRM, iPad, iPhone, Android

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 48Public

More information about SAP Screen Personas

Product Page www.sapscreenpersonas.com

Getting Started resource page scn.sap.com/docs/DOC-54574

Run Simple with SAP Screen Personas 3.0

scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas

SAP UX on SAP.com

www.sap.com/solution/ux-user-experience/software/overview.html

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

www.sapscreenpersonas.com