BLI Energy Rich Leadership - Garrett County Lean Conference

Energy Rich Leadership Course

Mental, Emotional and Physical Insights to Accelerated Development of the

Full Human System

LEADERSHIP ACADEMY 2012 Delivered in collaboration with

Who we are?

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3

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What is over the Horizon?

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What kind of leaders will we need in the

future?

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Logic Flow

•  Set context: The New Reality

•  Energy Rich Leadership Course

•  Leading Research that Informs our Approach •  Human Energy Dynamics •  Stress/Response/Renewal

•  Positive Psychology

•  What We are Going For •  Questions & Insights

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The New Reality

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The New Reality Future Prospecting

Your customers can buy anywhere, anytime.

Retain and impress.

Your employees can come from anywhere, and can go anywhere.

Attract, train and retain.

A competitive advantage gained through material innovation, or time-to-market, slim and temporary.

A core competency in innovation

Constant interruption. A high degree of self-management and a commitment to self-development.

Technological innovation is spontaneously and rapidly changing business strategy.

Strategic thinking all of the time – and everyone does it.

Hierarchical leadership (positional power) Networked leadership (360o idea factory)

Work/life balance Work/life integration

Retire in your 60s Integrate your work life and your life’s work and work a lifetime.

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�...urban Asians pay a great deal of attention to the context of a visual scene and to the relationships between foreground objects and backgrounds. Urban Americans don�t. They pay attention to the focal items before the backgrounds, leaving perceptions of context much weaker.�

-John Medina, Brain Rules

Global Competition Means New Playing Fields


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At the Core The most desired leaders in the next decade will be:

•  future-minded, flexible and accurate thinking

•  highly self-aware in the moment

And will have the ability to…

•  know, manage and lead the 360o idea factory

•  inspire and sustain effort of self as well as others over long periods of time

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The Unfortunate Truth!The more ambiguous our environment gets, !

the more rigid our thinking gets.!

At the Core


What is different and working in our favor?

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Theory: evidenced based practices that drive human potential Practice: “Average Joe” Interest and Institutional Interest


Athletes and soldiers prepare for these conditions by training: •  Fierce competition •  Last year’s stretch goals

become this year’s baselines (only you are a year older).

•  Winning by the smallest margin is still winning.

•  Leveraging strengths and addressing challenges.

•  Dealing with success. •  Recovering from failures.

Training for High Potential

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We can teach

and train the

full human

system to its

highest

potential.!www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved.

A Huge Opportunity

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In the business world, as a norm, we do not: •  Train mentally, emotionally

and physically to perform at a high level for an extended period of time.

•  Work with a great coach. •  Practice more than we

perform. •  Develop practices that

trigger high performance states.

•  Do a good job balancing stress with recovery.

We can teach

and train the

full human

system to its

highest

potential.!www.soundingboardink.com delivered in collaboration with www.bizlearning.net • All rights reserved.

Logic Flow





•  What We are Going For •  Questions


Designed to train the business leader at the mental, emotional and physical level because we

want to positively impact:

Our Approach

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PRIMARY How they think,

SUPER HIGHWAY

how they manage their emotions,

INSIGHT to ACTION and the action they choose to take in the capacity of

their leadership roles. !

Energy Rich Leadership Courseı


Logic Flow



•  Leading Research that Informs our Approach •  Human Energy Dynamics

•  Stress/Response/Renewal




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Traction, Acceleration and Convergence •  2002 – APPLICATION: PRP – Penn Resiliency Program

•  Treating depression in adolescents •  2009 – THEORY of Positivity

•  Introduction of the 3:1 ratio •  2009 – APPLICATION: Comprehensive Soldier Fitness Program (Focus on 5)

•  Physical, Emotional, Social, Family, Spiritual •  2009 – APPLICATION: Positive Education Curriculums:

•  Geelong Grammar School, Australia •  2011 – APPLICATION: US Army Staff College

•  “Total Fitness Mind Body Spirit” •  2011 – APPLICATION: Positive Psychology in Organizations

•  Delivering Happiness •  Zappos, Tony Hsieh (from 1.6 mil to 1 billion in 8 years) •  Southwest Airlines

Positive Psychology is a NEW Scientific Field of Inquiry introduced by Martin Seligman: •  President of the APA. •  Well respected speaker and author. •  Writes for the scientific community

and the mainstream.

Authentic Happiness becomes a best-seller THEORY: H=S+C+V

NIH and Veterans Administration formed , which results in driving research money toward “curing mental illnesses”

•  2011 – THEORY: Flourish is published and a comprehensive Theory of Well-being is introduced: PERMA

•  2011 – THEORY: & APPLICATION: Positive Psychology in Coaching and Medicine – Harvard University

•  2011 – THEORY: Positive Inner Work Life - The Progress Principle, Teresa Amabile and Steven Kramer, Harvard Business School

SCIENTIFIC FIELD OF INQUIRY: HUMAN PSYCHOLOGY core purpose: •  Cure mental illness •  Make the lives of all people more productive and fulfilling •  Identify and nurture high talent

1946/47 1999 2002 2011

Leading Research that Informs


Resilience: the ability to withstand recover and/or grow in the face of stressors and changing demands.

•  Resilience is a capacity that is influenced by the mental, emotional and physical aspects of our human system.

•  How we are managing our energy, i.e., utilization and regeneration matters.

•  There is a strategic way to approach resilience that is evidence-based and yields predictable results.

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What are we really talking about?

We are multi-dimensional, therefore, !so is the solution.!

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•  Our energy is our power source, it is what drives the operating system and supports the “hardware,” (cognitive and physical).

•  Energy can be produced and enriched by good fuel (diet), physical exercise and cognitive exercise, i.e., training your brain.

•  Energy can be reduced by poor diet, limited exercise and mental atrophy.

•  Resiliency is a concept that applies to the physical, emotional and mental aspects of our system; so is frailness.

•  Because we are multi-dimensional and fully integrated system, if one domain of the system is compromised the whole system de-stabilizes.

•  You have to train to gain a surplus, to great the reservoir for future “spending.”

Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc.

A Johnson & Johnson company

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The bio-mechanics of human energy


•  Anything that compromises your energy will compromise your ability to produce and deliver.

•  Between the ages of 25-30 years old the system naturally goes into decline unless you train it.

•  Well-being is an accelerant to energy (exponentially impacts the return) and therefore to performance.

•  As it relates to the investment of self Millenials are fundamentally different than Gen X or the Boomers in their mindset.

“Your first and foremost job as a leader is to take charge of your own energy, and then to help orchestrate the energy of those around you.”

Peter Drucker, Business Strategist

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Human Energy Dynamics

INSIGHTS to Hold On To


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Stress: Expenditure of energy; necessary to growth. Recovery/Regeneration: Replenishment of energy; necessary to growth. •  The return is commensurate with the volume, intensity and quality

of energy you contribute. •  If you want to be a big spender, you have to make big deposits.

Results of depleting/bankrupting the system: the body attempts to force recovery (auto immune issues)

!Jim Loehr, Ed.D., Co-Founder, Human Performance Institute, Inc.

a Johnson & Johnson company

The daily challenge: to mobilize and direct mental, emotional and physical energy intentionally.

!

Leading Research that Informs


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The Sacrifice of being a leader causes

Stress

Hormones Activated:

Epinephrine and Norepinephrine

  Blood pressure increases

  Large muscles prepare to fight or run

  Brain shuts down non-essential neural circuits

  Less open, flexible and creative

Stress arouses the

Sympathetic Nervous System

Hormones Activated:

Corticosteroids

  Leads to reduction in healthy immune system

  Inhibits creation of new neurons

  Over stimulates older neurons leading to shrinkage of neurons

Results

  Brain loses capability to learn

  We feel anxious, nervous, even depressed

  Perceive things people say or do as threatening and negative

  More stress is aroused

________________ © Richard E. Boyatzis and Annie McKee, 2005.

Stress Effect

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________________"©"Richard"E."Boyatzis"and"Annie"McKee,"2005."

Wanting to understand, care for another person, and to initiate some action contributing to their well-being

Neural circuit activated: limbic system to the left pre-frontal cortex

Aroused Compassion

Release of Oxytocin and Vasopressin

Adrenal-pituitary axis activated; arousal of the PNS

Feeling hopeful, optimistic, at peace or exciting but look forward to the future

Systolic and diastolic blood pressure decreased

Increased secretion of immunoglobulin A and natural killer cells

Regeneration

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We need both the positive and negative emotion, we just don’t need them in equal doses.

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While we need both, the Ratio is Off


The average person has 8-12 episodes of negative stress a day, we are not designed to flourish under this level of negativity.!

!- Richard Boyatzis, Case Western Reserve University

Distinguished University Professor Professor, Departments of Organizational Behavior,

Psychology, and Cognitive Science

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Mindset Matters Posi%ve(Emo%onal(A/ractor((

Nega%ve(Emo%onal(A/ractor(

Vibe( Posi)ve!demeanor! Nega)ve!demeanor!

Mo)va)ons( I!am!interested!and!able!to!think!about!possibili)es,!dreams,!op)mism,!hope!

I!am!focused!on!problems,!expecta)ons,!pessimism,!fear!

Self?image( I!am!focused!on!my!strengths! I!am!focused!on!my!weaknesses!

Interest!in!learning(

I!am!excited!about!trying! I!force!myself!to!do!what!I!should!do!and/or!comply!with!my!performance!improvement!plan!

Interest!in!trying( I!am!curious!and!willing!to!experiment!

I!do!what!is!expected!

Willingness!to!prac)ce(

I!am!engaged!to!prac)ce!to!mastery! I!meet!expecta)ons!

Rela)onships!with!others(

I!am!building!strong!rela)onships!with!like?minded!people!

I!am!in!conflict.!

Based!on!research!by!©Richard!Boyatzis,!2011,!Case!Western!Reserve!University!

Mindset Matters


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•  Positive psychology is giving us the science we need to support intentional human growth and development.

•  We are a fully integrated system, mental, emotional and physical – complex and multi-dimensional. So is the solution.

•  In short-hand we are talking about training at the mental, emotional and physical levels to intentionally manage and direct our energy.

•  Stress is important to growth and renewal is essential.

•  We need both negative and positive, however, not in equal doses and it is up to us to manage.

INSIGHTS to Hold On To

“Because life is a series of sprints, each of which is necessary for our continued growth and development, recovery is essential to the long distance player. “

Jim Loehr, Human Performance Institute


A Strategic Approach to Resiliency

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The Theory of Well-being, introduced by Martin Seligman in 2011, is the result of a decade of research and the integration of at least 25 leading researchers’ findings. The Theory of Well-being gives us a strategic framework within which to innovate and approach intentionally creating resiliency in our people and organizations.


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PERMA

Achievement!Posi)ve!Emo)on! Engagement!

Rela)onships!with!Others!

Meaning!&!Purpose!

H=S+C+V!Diener,!Seligman!

Posi)vity!Fredrickson!

Flow!Csikszentmihalhi!

Other!People!MaWer!Peterson!

Genera)vity!Post!

Spirituality!!&!Beliefs!Pargament!

Goal!SeYng!Theory!

Locke!

Hope!Theory!Lopez!

Emotional Contagion

Various

Mindsets

Brooks

Motivating environments

Deci

Self-Regulation

Baumeister

These additional theories support the PERMA model and give us additional insight to inform our innovation on resilience. (

The Theory of Well-being


Supporting Theories & Insights The following theories provide additional insight to the relevance and effectiveness of PERMA as an organizing framework and may contribute to future innovations on resilience.

•  Self-regulation

•  Emotional contagion


Self-Regulation-Baumeister •  Finite resource; impact to result of self-regulating all

day long.

•  Renewal needed to re-fuel.

•  Self-regulation is more critical to success than self-esteem.

•  The ability to self-regulate can be strengthened.

•  Self-regulation takes enormous energy – repeatedly calling on the strength, low blood sugar and fatigue all impact the ability to self-regulate profoundly.

•  Study: 1000 judges; finding: if your case was heard before noon your were 65% more likely to get parole.


Emotional Contagion •  Emotional contagion is the

tendency to catch and feel emotions that are similar to and influenced by those of others.

•  “A process in which a person or group influences the emotions or behavior of another person or group through the conscious or unconscious induction of emotion states and behavioral attitudes.”

Sigal G. Barsade

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Elaine Hatfield, John Cacioppo, and Richard Rapson, Emotional Contagion (New York: Cambridge University Press, 1994) Paul Ekman, Joseph J. Campos, Richard J. Davidson and Frans DeWaals, Emotions Inside Out. Volume 1000. (New York: Annals of the NY Academy of Sciences,

2003) Lyndall Strazdins, “Emotional work and emotional contagion,” in Emotions in the Workplace: Research, Theory and Practice, eds. Neal Ashkanasy, Wilfred Zerbe

and Charmine Hartel (Westport, CT: Quorum Books): 232-250.


Emotions Are Contagious •  The brain has an “open loop” system

•  We are “wired” to pick up subtle clues from one another

•  Energy is viral – be intentional about what you give life to.

Resonance is Contagious … So Is Dissonance Resonance: The ability to evoke or suggest images, memories, and emotions. Dissonance: A tension or clash resulting from the combination of two disharmonious or unsuitable elements.


Logic Flow







What We are Going For

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What We are Going for with ERLC An Excerpt from the Energy Rich Leadership Course:

Many companies that I have worked with over the last sixteen years have been laser-focused on their business strategy; intent on creating the organization of the future while remaining nimble and lean for today.

However, they have not been paying attention to whether or not the thinking of their people is “nimble and lean.” If the thinking styles, mindsets, and ability to self-manage do not evolve with the business strategy, there remains tremendous drag on the organization’s ability to evolve technologically and culturally, which means they are ill-prepared to take advantage of the opportunities in the global marketplace.

to that end..



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Core(Concepts( Evidence:based(Outcomes(

Leadership!Course!1:!!Know(Yourself(Well(

•  Sustainable!Well?being!•  Character!Strengths!and!

Values!•  Strength!Strategies!•  Followership!

•  The!Theory!of!Well?being!(PERMA)!provides!a!mul)?dimensional!framework!for!approaching!well?being,!and!flourishing,!strategically.!

•  Knowing!and!u)lizing!your!strengths!contributes!to!your!ability!to!grow,!build!momentum!and!to!prosper.!

•  Knowing!and!u)lizing!the!strengths!of!a!well?rounded!team!can!increase!employee!engagement!eighaold.!

Leadership!Course!2:!Manage!Yourself!Well(

Leadership!Course!3:!Lead!Yourself!Well(



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Leadership!Course!1:!!Know!Yourself!Well(

Leadership!Course!2:!Manage(Yourself(Well(

•  Personal!Currency!•  Investment!Strategy!•  PERMA!•  Self?coaching!•  Opera)onal!

Defini)on!of!Trust!

Pragma)c!applica)on!of!ground?breaking!theories.!

•  Stress/Response/Regenerate!•  Heightened!Resiliency!•  Increased!crea)vity,!

collabora)on,!mo)va)on!and!produc)vity.!

•  Personal!power!and!posi)onal!power!

•  Increase!scope!of!influence!and!create!viral!momentum!

•  Investment!strategy!with!longevity!

Leadership!Course!3:!Lead!Yourself!Well(



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Leadership!Course!1:!!Know!Yourself!Well(

Leadership!Course!2:!Manage!Yourself!Well(

Leadership!Course!3:!Lead(Yourself(Well(

•  Defining!the!compelling!des)na)on.!

•  Ar)cula)on!of!goals!that!are!both!intellectually!and!emo)onally!compelling.!

•  Making!it!real!–!the!skills!associated!with!chunking!unknowns!into!bite?size!challenges.!

•  Increased!likelihood!of!aWaining!strategic!goals.!

•  The!connec)on!of!the!intellect!and!the!emo)on…translated!to!ac)on!(insight!to!ac)on).!

•  Increased!self?efficacy.!•  Increased!self?confidence.!•  Increased!well?being.!•  Increase!ability!to!

communicate!and!inspire!



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What We are Going for with ERLC An Excerpt from the Energy Rich Leadership Course: It is our intent that the people who actively engage with, and utilize, the ERLC will grow in their personal leadership so that they consistently demonstrate:   The ability to approach professional and personal challenges in a

manner that exemplifies an orientation to positive future prospecting, self-awareness, stamina, and admirable character demonstrated through choices and actions.

  The ability to develop and maintain trusted, valued relationships.   The ability to foster good communication and the skills to facilitate

the fluid exchange of ideas, points of view and experiences.   A consistent collaborative “link and build” orientation to

innovation and progress.

Logic Flow





•  What We are Going For •  Questions & Closing


Questions & Insight Question

Knowing what you now know about leadership, what would you tell your 17-year-old self about: •  the benefits of leadership? •  the responsibilities of leadership? Consider what you wished you had learned earlier and where you would encourage a young leader to take their time.


The Great Hall at Oxford

Founda)on!started!in!1249,!completed!in!1634!according!to!wikipedia!

The Great Hall of Oxford

Tomorrow's Leaders Today Tomorrow’s Leaders Today

Gretchenı Gretchen Pisano, MAPP, MCC

Sounding Board Ink www.soundingboardink.com

Tom Tom Hood, CPA, CITP Business Learning Institute www.bizlearning.net http://www,bizlearningblog.com

For More Information

For questions please contact:

Laura Dorsey Schaner at the Business Learning Institute

[email protected]