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Half day open training event held in Toronto, Canada.
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Innovation in the workplace
by Toronto Training and HR
November 2014
1
CONTENTS3-4 Introduction5-6 Definition7-8 Types of innovator9-10 Skills of disruptive innovators11-14 Types of innovation15-16 Capabilities around innovation17-18 Patterns of innovation19-20 Creating the optimal innovation structure21-22 Success factors for effective innovation initiatives 23-24 Vision for success25-26 Brainstorming27-28 Ideation flow29-30 Criteria alignment31-32 Action planning33-35 Outcome scope36-37 Sparking innovative thinking38-39 Resource bundling40-41 Underutilized unstructured time42-43 Global innovation projects44-45 Recurring themes of organizations who innovate to share value46-48 How do innovative organizations achieve excellence?49-50 Conclusion, summary and questions
2
Introduction
3
Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR are:
Training event design
Training event delivery
HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale
Services for job seekers4
Definition
5
• Innovation
• Primary types of innovation
• Difference between creativity and innovation
• Dimensions of innovation
6
Definition
Types of innovator
7
• Distributed innovators
• Cautious innovators
• Specialist innovators
• Open innovators
• Managerial innovators
8
Types of innovator
Skills of disruptive innovators
9
• Associating
• Questioning
• Observing
• Networking
• Experimenting
10
Skills of disruptive innovators
Types of innovation
11
Looking; observing human experience
• Ethnographic research
• Participatory research
• Evaluative research
12
Types of innovation 1 of 3
Understanding; analyzing challenges and opportunities
• People and systems
• Patterns and priorities
• Problem-framing
13
Types of innovation 2 of 3
Making; envisioning future possibilities
• Concept ideation
• Modelling and prototyping
• Design rationale
14
Types of innovation 3 of 3
Capabilities around innovation
15
• Technology development
• Operations
• Management
• Transaction
16
Capabilities around innovation
Patterns of innovation
17
• Augmenting products to generate data
• Digitizing assets
• Combining data within and across industries
• Trading data
• Codifying a distinctive service capability
18
Patterns of innovation
Creating the optimal innovation structure
19
• Integrate with a legacy operation
• Create a semi-autonomous unit
• Obtain philanthropic, federal or provincial government support
• Finance external entrepreneurs
• Enlist a variety of stakeholders
• Leverage the capabilities of others
20
Creating the optimal innovation structure
Success factors for effective innovation
initiatives
21
• Strong technology presence
• Inputs from external parties
• Motivated leadership
• Emotional commitment
22
Success factors for effective innovation initiatives
Vision for success
23
Questions to ask
• Why does this challenge matter?
• What difference does it make to the participants?
• How might solving this challenge change things?
24
Vision for success
Brainstorming
25
Rules to follow
• Suspend judgment
• Be curious rather than critical
• Think it, say it, write it
• Quantity creates quality
• Piggyback on ideas
26
Brainstorming
Ideation flow
27
Pre-planning
Diverge/ emerge/ converge
Execute
• The pre planning process
• Diverge
• Emerge
• Converge
• Execute
28
Ideation flow
Pre-planning
Diverge/ emerge/ converge
Execute
Criteria alignment
29
Criteria that satisfies the objectives of the challenge
• Direct match
• Partial match
• No match
30
Criteria alignment
Action planning
31
• Immediate progress (selectively implement)
• High priority (do now)
• Low priority (hold off)
• Long-term potential (build plans)
32
Action planning
Outcome scope
33
Bare bones; at the very least the ideas or solutions must…
• What is required?
34
Outcome scope 1 of 2
Pie in the sky; in my wildest hopes and dreams the ideas or solutions could…
• What are the possibilities?
35
Outcome scope 2 of 2
Sparking innovative thinking
36
• Foster an open, creative work environment
• Motivate your people
• Encourage diversity
• Provide the proper tools
• Create innovation teams
• Don’t penalize
37
Sparking innovative thinking
Resource bundling
38
• Stabilizing
• Enriching
• Pioneering
39
Resource bundling
Underutilized unstructured time
40
• A typical conversation
41
Underutilized unstructured time
Global innovation projects
42
• Preconditions for success
• Managing global innovation projects
43
Global innovation projects
Recurring themes of organizations who
innovate to share value
44
• Embedding a social purpose
• Defining the social need
• Measuring shared value
• Estimate the impact on profits and social value
• Assess the shared value produced
45
Recurring themes of organizations who innovate to share value
How do innovative organizations achieve
excellence?
46
• They provide forums for employees to pursue opportunities
• They create an environment that fosters the right tension with “and thinking”
• They create systems, structures and work environments to encourage resourcefulness and initiative
47
How do innovative organizations achieve excellence? 1 of 2
• They focus on the right set of outcomes
• They ensure a continuing focus on expanding the pie
48
How do innovative organizations achieve excellence? 2 of 2
Conclusion, summary and questions
49
Conclusion, summary and questions
Conclusion
Summary
Videos
Questions
50