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Single Source, Holistic view of consumers

Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

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Whit.li believes that a key power of Social Media is just recently being unlocked – the power to determine the core personality traits of your consumers. In this presentation, we’ll show you how to go much deeper than demographics when examining your social audience, and how to use that power to accelerate the research process. About Whit.li Social data contains a goldmine of useful market insights that can provide a holistic view of the consumer. Whit.li’s ‘Brands App’ gathers massive ‘focus group” data specific to a Brand’s social following, making it simple and easy for Marketers to: A. Segment an audience based on combinations of their real interests, lifestyle data and unique character traits, and B. View actionable segmentation results instantly. With Whit.li, a brand can target and engage with their audience based on who they really are.

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Page 1: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

Single Source, Holistic view of consumers

Page 2: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

Co

nsi

der

Interests

Demographics

History

Personality

Page 3: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

Per

son

alit

y …

Extraversion

Conscientiousness

Open-ness

Agreeableness

Neuroticism

Page 4: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

“Elites”“Tech forward”

“Healthy new moms”

define new segments

Page 5: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

different :

Page 6: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

• Find engaged users of brand (over defined time period)

• Examine what they follow & categorize

• Examine their content and determine personality (based on “Big 5”)

• Segment & add to presentation layer

how it works :

Page 7: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

• segmentation• output views• historical views• sampling frequency• benchmarks• integration with existing systems (CRM?)

customization :

Page 8: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

demonstration :

http://brands.whit.li

Page 9: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

demonstration :

http://brands.whit.li

Page 10: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

demonstration :

http://brands.whit.li

Page 11: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

demonstration :

http://brands.whit.li

Page 12: Insight Innovation Challenge: Single-Source & Holistic Views Of Consumers by Murray McKerlie of Whit.li - Presented at the Insight Innovation eXchange North America 2013

contact: [email protected]