We make the Worlda better placeWith Smart technologieSand ServiceS

03 04LG CNS

LGLG CNSCEO MESSaGEViSiON 2020R&DiNfRa

CORE COMpEtENCy• industry Specific it Service

• Specialized Consulting

• total Outsourcing

• Convergence

SOLutiONS

SOCiaL iNfRa•Smart Green Solution

•Smart transportation

•Smart Defense

•Smart Government

LifE•Smart Content & Service

•Smart Media

•Digital Marketing

BuSiNESS•Smart factory

•finance Solution

•financial automation System & Service

•Smart Device & Service

•Big Data & advanced analytics

•Cloud Service

CORpORatE SOCiaL RESpONSiBiLity

GLOBaL paRtNERShip

GLOBaL NEtwORk

02 03 04 06 08 10 12

20

22

32

40

54

58

60

Contents

The current convergence of cross-industry and technology is changing the global business landscape we

have today. The introduction of smart technology is erasing the distinction between industries and giv-

ing birth to brand new business models. Smart technology is shaping the new business landscape and

quickly being recognized as a crucial element in both the survival and advancement of global businesses.

As a leading force of the new “smart technology” paradigm, LG CNS has focused on developing its ca-

pacities based on in-depth understanding of industries and information technology for the past several

years. Smart technologies from LG CNS actively forecast the creation of new values, leading customers

to a path of sustainable growth and prosperity.

Creating New Customer Value with Smart technologies

05 06LG CNS

EstablishedhQChairman & CEOtotal SalesNo. of EmployeesGlobal Network

1947Seoul, Korea Bon Moo KooKRW 145 trillion (As of 2012)Approximately 213,000 (As of 2012)270 Locations

LG CNS,Exceeding The HighestExpectations

LGGlobal Corp.,TrustedThe World Over

As a total IT service provider, LG CNS has delivered optimal

IT solutions for more than 20 years since its establishment

in 1987. Since then, we have successfully undertaken a wide

range of IT projects for customers across industry sectors,

including public, finance, manufacturing, and telecommunica-

tions, and acquired vast industry knowledge and advanced IT

capacity. Based on our knowledge and technological capaci-

ties, we create differentiated smart technologies and lead

business innovation at home and abroad.

Best It Partner for BusIness InnovatIon

Since its establishment in 1948, LG Corporation has shaped

the future of such industries as electronics, chemical, tele-

communications, and service. Currently, more than 213,000

employees from 270 locations across the world are working

hard to deliver innovative products and services to customers.

LG Corporation also strives to become a respected global cor-

porate citizen.

a GloBal CorPoratIon trusted ByCustomers aCross the World

Best it partner for your Business •Best Reference Cases across Industries

•Best Technology and Operational Quality

Global Leader in Smart technology •Global IT expert striving for ongoing innovation in information technology and development methodology

•Creating new businesses through the convergence of diverse industries and advanced information technologies

Electronics_17 affiliates•LG Electronics

•LG Display

•LG Innotek

Chemical_16 affiliates•LG Chem

•LG Hausys

•LG Household & Health Care

Communications & Service_28 affiliates•LG CNS

•LG U+

•LG International Corp.

LG CNS 3

07 08LG CNS

president & CEO, LG CNS

Over the past 20 years, LG CNS has never ceased to evolve, providing IT services and customer-specific

solutions based on close partnerships with customers and acquiring business capacity in terms of

experience, technology, and know-how at a level to lead customer value. Supported by such valuable

business assets, LG CNS is poised and ready to lead the market in the so called “Smart Era.”

The global business landscape is changing rapidly with the proliferation of smart technologies. Led

by smart transformation of devices, network, and content, the “Smart Craze” that is sweeping the

globe is creating a massive impact on businesses, economy, culture, and society and changing the

business environment across industries. The driving force behind such overarching transformation

is information technology, which has evolved from a simple business tool to a core competency for

business success.

For the past several years, we have made organization-wide efforts to embrace smart technology

utilizing our advanced IT capability and to enable ourselves to actively respond to market change.

Furthermore, we have strengthened R&D efforts with an innovative mindset that helps us break away

from the comfort of existing business models and pursue greater value. As part of such efforts, we

actively pursued the convergence of new technologies and industries, which has resulted in impres-

sive performance at home and abroad.

Based on smart technology and proven business capacity, LG CNS will put greater efforts into

analyzing and understanding customers’ business and deliver differentiated solutions that lead to

change and innovation. In addition, we will create more advanced business models by integrating

information technology with a new wave of technologies, such as smart device, cloud computing, and

big data, as well as by seeking convergence between technologies and industries.

Going forward, LG CNS will not only focus on just business innovation and market leadership but also

strive to make the world a better place by fulfilling its corporate social responsibilities. I ask for your

constant support and interest in LG CNS, as we continue our journey to become a global leader in

smart technologies and services.

Thank you.

Making the World a Better Place With SMart technologieS and ServiceS

CEO MESSaGE 54

CEOMessage

09 010LG CNS

vision 2020

what

hOw

whERE

Expand New Growth BusinessesCreate new businesses with passion for new technologies and

the spirit of challenge

Strengthen in-house solution based businesses Deliver differentiated value that sets us apart from competitors

utilizing our proven solutions

Grow Overseas Businesses

Pursue overseas projects with global partners based on our

world-class technology

In an effort to renew its commitment towards sustainable growth with customers, LG CNS formu-

lated its “Vision 2020” and declared its goal to become a “Global Leader in Smart Technologies and

Services with Creative People.”

To this end, we have established such strategic directions as “Expanding New Growth Businesses,”

“Enhancing In-house Solution-based Businesses,” and “Growing Overseas Businesses.” LG CNS will

continue to challenge conventions through creative thinking and grow into a global IT service provider

with market-leading smart technologies.

gloBal leader in SMart technologieS

and ServiceS With creative PeoPle

VISION 2020 76

evolving aS a gloBal leader in SMart technologieS and ServiceS

011 012LG CNS

creating added value through croSS-induStry convergence BaSed on SMart technology

LG CNS provides industry-specific solutions based on

smart technology. However, our R&D operations aim a step

further; to provide IT services optimized for individual cus-

tomers and also facilitating the smart evolution of custom-

ers’ business environments and industry paradigms.

Through smart technology, LG CNS strives for the conver-

gence of the existing IT environment with new technologies

(i.e. cloud computing and big data) and with diverse indus-

tries. Such convergence will produce diverse combinations

of technologies, create greater added value, and further

the advancement of smart technology.

LG CNS’ R&D leads the change in smart technologies. Our

R&D centers systematically engage research projects that

span the entire R&D lifecycle—from research to technology

verification, solution development, and commercialization—

and lead the convergence of smart technology and solution

through research on basic information technologies and

industry-specific as well as common technologies.

R&D

R&D OrganizationsInformation Technology R&D Center, Smart Transportation R&D Center, Smart Defense R&D Center, Smart Green Solution R&D Center, Financial automation R&D Center

Major R&D topics Core Technologyadvanced analytics, Cloud Computing, Mobile/UX,Embedded S/W, Software Engineering, Cash/Media ProcessingCross-industry Convergence Solution Smart Transportation, Smart Green Solution, Smart FactorySmart Banking, Smart Defense, Financial automation

8 9R&D 9

Smart Technology

Smart Government Smart Transportation Smart Car Sm

art Defense Sm

art Factory

Smar

t Pay

men

t

Sm

art S

ecur

ity

Sm

art G

reen City

Smart Home

Smart Banking Smart Healthcare Smart Education

Smart Media

Sm

art L

ogist

ics

finance

City

transportation

Shopping

health CareSecurity

Manufacturing

automobile

IT Infrastructure

Convergence

Advanced Network

Smart Device

CloudComputing

Big Data Analytics

013 014LG CNS

Infrastructure

iNChEON Data CENtER

• Korea’s first commercial data center• Fully satisfies all safety response criteria for finance

information network; firmly established as the disaster recovery center of Korea’s banking sector

SaNGaM it Data CENtER

• anti-seismic design at nuclear plant level (Richter Scale 8.0)• Thorough equipment redundancy targeting overseas global

businesses and financial sector customers • Global IT center for the remote operation of overseas

locations

INFRaSTRUCTURE

GaSaN Data CENtER

• Variable/customized facility (Spatial flexibility for an increase in IT equipment)

• Korea’s first data center to implement full-scale green IT solutions (i.e. IDC cooling method)

• Standardized management and equipment system; carrier-neutrality

BuSaN GLOBaL CLOuD Data CENtER

• Korea’s first data center to implement seismic isolation design; innovative green data center

• International network and high density/high voltage configuration targeting global businesses and cloud computing customers

• Located in Busan, the central conduit for incoming international network traffic

• Korean-style container center is also available at a separate location on the premises

1110

Providing Safer and More efficient ServiceS to cuStoMerS acroSS the World

Since the launch of Korea’s first commercial data center,

the Incheon Data Center, LG CNS has continued its efforts

to provide a safer and more efficient service to custom-

ers. LG CNS currently operates the Incheon Data Center,

the Sangam IT Data Center, and the Gasan Data Center in

Korea as well as data centers at three global hub locations

(U.S., Europe, and China). In particular, the 2013 launch of

the Busan Global Cloud Data Center, which is poised to re-

place Singapore and Hong Kong as the hub center of East

Asia, further strengthened LG CNS’ capacity as a global

data center service provider.

In addition to N+1 redundancy of equipment, seismic iso-

lation design, and maximum power efficiency, LG CNS

data centers are also recognized at home and abroad for

their “green” operations, which incorporate standardized

and automated operational environments and processes.

Based on its operational capacity proven by successfully

managing and controlling over 120,000 servers across 80

countries, LG CNS continues to provide highly efficient and

24/7 uninterrupted service to customers worldwide.

aMStERDaM Data CENtER

BEijiNG Data CENtER

NEw jERSEy Data CENtER

Data CENtERkOREa hEaDQuaRtERS

015 016LG CNS

NEw BuSiNESS

fiNaNCE

puBLiC

e

tELECOMMuNi-CatiONS

• industry-specific it Service

• Solutions Optimized for individual Customers

• Differentiated it System

ChEMiCaL

ELECtRONiCS

^

Core Competency

with itS uNiQuE tEChNOLOGy aND kNOw-hOw, LG CNS pROViDES it SERViCES that DELiVER

thE GREatESt BuSiNESS COMpEtitiVENESS tO OuR CuStOMERS aCROSS BuSiNESS SECtORS,

iNCLuDiNG puBLiC, fiNaNCE, hiGh-tECh, aND tELECOMMuNiCatiONS.

017 018LG CNS

BaSED ON DiffERENtiatED CONSuLtiNG CapaBiLity, LG CNS OffERS a VaRiEty Of

CONSuLtiNG SERViCES, iNCLuDiNG BuSiNESS StRatEGy pLaNNiNG aND pROCESS iNNOVatiON,

tO CREatE CuStOMER VaLuE.

Core Competency

pROCESS iNNOVatiON

it SOLutiON

BuSiNESS StRatEGy pLaNNiNG

• advanced Methodology

• Vast project Experience

• Excellent Consultants

019 020LG CNS

LG CNS pROViDES it SERViCES with GLOBaL-LEVEL OpERatiONaL QuaLity tO CuStOMERS

aCROSS iNDuStRy SECtORS. wE hELp OuR CuStOMERS SuCCEED By COMBiNiNG CuStOMERS’

BuSiNESS pROCESS with a pLatfORM OptiMizED with SMaRt tEChNOLOGy.

B P O

• BuSiNESS pROCESS OutSOuRCiNG

I T O

• it OutSOuRCiNG

Core Competency

021 022LG CNS

BaSED ON itS VaSt pROjECt ExpERiENCE, aDVaNCED iNfORMatiON tEChNOLOGy, aND SMaRt

tEChNOLOGy, thE DRiViNG fORCE BEhiND thE “hypER CONNECtiVity” ERa, LG CNS LEaDS thE

CONVERGENCE BEtwEEN tEChNOLOGiES, tEChNOLOGy aND iNDuStRy, aND BEtwEEN iNDuS-

tRiES. with SuCh CONVERGENCE, wE CREatE BRaND NEw SERViCES that DELiVER GREatER

VaLuE tO CuStOMERS.

SmarT TranS-POrTaTIOn

SmarT FacTOry

BIg DaTa PlaTFOrm

SmarT green SOluTIOn

‹

cOnnecTIvITy

ITTechnOlOgy

SMaRt tEChNOLOGy

2.0

Core Competency

InDuSTry

023 024LG CNS

Solutions

Smart Cloud & Platform

Industry Specific (Public, High-tech, Finance, Telco, ...)

Consulting Service Managed Service Outsourcing Data Center

Enterprise Solution (ERP, SCM, CRM, BI/DW, ...)

lg cnS, Bringing aBout “SMart” changeS With differentiated ServiceS

Taking full advantage of its substantial insight into diverse industries and professional IT capac-

ity, LG CNS provides a full range of IT services, including consulting, system implementation &

operation, and outsourcing. We deliver greater value to customers with smart technology based

on professional solutions that help customers respond to rapid market change and discover new

business opportunities.

Social Infrastructure Life Business

Smart Green Solution

Smart Transportation

Smart Defense

Smart Government

Smart Content & Service

Smart Media

Digital Marketing

Smart Factory

Finance Solution

Financial Automation System & Service

Smart Device & Service

Big Data & Advanced Analytics

Cloud Service

24. Smart Green Solution26. Smart Transportation28. Smart Defense30. Smart Government

SmarT greenSOluTIOn

SmarT TranS-POrTaTIOn

SmarT DeFenSe SmarT gOvern-menT

e

Experienceimpressive world through our solutionsfor Social Infrastructure.

Experienceimpressive world through our solutionsfor Social Infrastructure.

Smart Green Solution

Building

• Energy Management

• Facility Management

• Building Automation System (BAS)

• Multi-Site Buildings Management

City

• Environment

• Cityscape

• Transportation

• Safety

Energy

• Generation

• Consumption

• Storage

Smart Government

• Finance Management

Information System

• Intellectual Property System

• Government Integrated Data Center

• e-Passport System

• Online Civil Petition Service

• Land/Corporate Registration

System

• National Tax Integration System

• Postal Logistics Information System

• Smart School System

• Criminal Justice Service System

• Electronic Case Filing System

• Smart Safety System

• Integrated Meteorological

Information System

e

Smart Transportation

• Automated Fare Collection System

• ���Traffic Management System (for Express Ways, National Highways,

and Urban Motorways)

• Fleet Management System

• Traffic Operation and Information System (TOPIS)

• Integrated Railway Operation Management System

• �Railway Communications and Station Service System

• Railway Platform Screen Door System

• �Airport Safety, Security, Operation and Facility Management System

• EV Sharing Service

• EV Charging Infrastructure and Operation System

Smart Defense

• �Command, Control, Communications,

Computers and Intelligence (C4I)

• Military Information Management

System (MIMS)

• �Information Security System (ISS)

• �Electro Optical Device (IR, EOTS)

• �Unmanned Aerial Vehicle (UAV)

• Avionics

• Scientific Combat Training �Center

(KCTC: Korea Combat Training Center)

• M&S (Modeling & Simulation)

31SMaRT GREEN SOLUTION 25

Smart Green Solution

24 LG CNS

Smart Green Solution

Creating an advanced urban Space, Environmentally friendly as well as Energy Efficient

31SMaRT GREEN SOLUTION

• Eunpyeong u-City

LG CNS successfully enhanced the living environment and urban management efficiency for the Eunpyeong New Town by seam-lessly integrating and interconnecting the old and new towns as well as the existing and new systems. The Integrated Urban Man-agement Center, carefully implemented with a focus on economic feasibility, service stability and scalability (based on demand fore-cast), functions as the brain of Eunpyeong u-City.

• pangyo u-City

LG CNS created an eco-friendly living environment that enhances the quality of residents’ lives with 14 different convergence ser-vices. Recognized as an exemplary case for u-City implementa-tion, Pangyo u-City is widely benchmarked at home and abroad.

25

➊ Building: Implementation and integrated operations of BaS (Building automation System) (power supply, equipment, lighting system), BMS (Building Management System) (parking manage-ment, access control), electrical equipment management solu-tions (electric power source, IT, digital switchboard, LED lighting system), and machinery management solutions (ventilation sys-tem, high efficiency inverter)

➋ urban facility: Management and operations of urban facilities, including digital signage (digital information system) manage-ment and leakage monitoring

➌ Energy: Solutions for energy conservation (UPS/ESS, aMI, smart grid, micro grid, street lighting) and development/management of renewable energy sources

Solution & Service

SMART GREENSOLUTION

SMaRt GREEN City

SMaRt GREEN SOLutiON

BuiLDiNG• ENERGy MANAGEMENT

• FACILITy MANAGEMENT

• BAS (BUILDING AUTOMATION SySTEM)

• MULTI-SITE BUILDINGS

MANAGEMENT

City • ENVIRONMENT

• CITySCAPE

• TRANSPORTATION

• SAFETy

ENERGy • GENERATION

• CONSUMPTION

• STORAGE

the Creation of a future City Requires Careful Consideration for the Environment and the Convenience and Safety of Residents

The continuing influx of population is forcing cities to sprawl outward, while technological advances

are rapidly expanding the original function of a city – the provision of a comfortable and pleasant liv-

ing environment, thus leading to increasing concerns about energy supply, safety and environmen-

tal impact.

LG CNS implements a “Smart Green City” that provides urban Services at a Different Level

With its Smart Green City, LG CNS effectively resolves a wide range of urban issues and provides

urban services at a completely different level. LG CNS’ Smart Green City successfully achieves a

balance between convenience, safety and the environment by providing reliable supply and efficient

management of energy, a smart management system for city-center buildings, and management

for a comfortable and pleasant urban environment.

Smart Green Solution Offers the answer for Creating a future City just as imagined

The Smart Green Solution by LG CNS is a total solution for implementing a Smart Green City plat-

form. Based on convergence and smart technologies, the solution controls equipment and infra-

structure within homes, buildings, and urban facilities in an integrated manner and creates urban

spaces that offer greater safety and convenience. LG CNS provides a complete package of services

ranging from consulting to design and operation.

Creating a future City, as we imagined

32 33LG CNS

Smart TransportationMaking Our transportation System Safer and More Convenient with information technology

Creating Optimal transportation System with Consideration for Operational Efficiency and Safety

SMaRt tRaNSpORtatiON

• automated Fare Collection

System (aFCS)

• Intelligent Traffic Management

System (ITMS)

• Fleet Management System (FMS)

• Traffic Operation and Information

System (TOPIS)

• Integrated Railway Operation

Management System

• Railway Communications and Station

Service System

• Railway Platform Screen Door System

• airport Safety, Security, Operation and

Facility Management System

• EV Sharing Service

• EV Charging Infrastructure and

Operations System

Smart transportation

3326 SMaRT TRaNSPORTaTION 27

Smart transportation Creates advanced transportation System

While means of transportation, such as bus, subway, taxi, railway, and air transportation, are an es-

sential element in our everyday life, they can also create a complete chaos when lacking systematic

management and operations. LG CNS’ Smart Transportation maximizes operational efficiency of

transportation methods and improves the safety and convenience of our transportation system.

Convenience to passengers and Efficiency to Operators

LG CNS’ Smart Transportation utilizes smart technologies such as smart card, automation device,

and center solutions to optimize traffic flow, reducing management burden for transit operators

and delivering greater transportation service to passengers. Solutions such as the automated Fare

Collection System (aFC), which services multiple public transportation systems, and the Fleet

Management System (FMS), which facilitates efficient bus operations, deliver great benefits to both

transit operators and passengers.

Smart transportation, Recognized for technological Superiority across the Globe

Utilizing the best breed of technologies, LG CNS provides a total solution for the transportation sec-

tor from motor transportation to railway, airport, and EV. Based on successful implementation and

operation experiences in Korea, including the Transportation Card System for the Seoul Metropoli-

tan Government, the High-speed Railway Management System, and EV charging infrastructure, LG

CNS is also creating an impressive track record with overseas transportation projects in Bogota

(Columbia), Wellington and Oakland (New Zealand), Kuala Lumpur (Malaysia), and Beijing (China).

afC (automated fare Collection)

fMS (fleet Management System)

itMS(intelligent traffic Management System)

EV(Electric Vehicle)

&infrastructure

SmartRailway

Smartairport

Bus Metro taxi aircraftEV

EV

train

itiS(intelligent traffic information System)

• Seoul New transportation Card System

Implemented to Seoul’s public transportation network (over 15,000 buses, 75,000 taxis, and 9,000 subway fare gates), this au-tomatic fare collection system allows passengers to settle fares for bus, subway, and taxi with a single transportation card and processes more than 30 million transactions per day.

• Smart transportation Card System for Bogota, Columbia (SiRCi)

Dramatically enhanced Bogota’s bus operation efficiency by in-tegrating and implementing aFC and FMS for Bogota’s bus and Bus Rapid Transit (BRT) network, which is the key transportation mean of the city. Utilizing our operational know-how from Seoul’s transportation network, we are also providing post-implementa-tion operations service.

• high-speed Rail (ktx)/Metro Communications System

Implemented a comprehensive communications system for KTX and Metro, including transmission equipment, TRS network, sta-tion facilities, and video surveillance system (KTX Communica-tions Network and Information System and DX Line Communica-tions Network).

• MRt (Mass Rapid transit) Line1 at kuala Lumpur, Malaysia

LG CNS is currently in the process of establishing a comprehen-sive communications system for Line 1 of the MRT (31 stations, 51 km) in Kuala Lumpur, Malaysia. The system includes trans-mission equipment, TRS network, station facilities, and video surveillance system.

➊ for Road traffic: Comprehensive transportation management solutions, including the automated Fare Collection System (Inte-grated fare collection and settlement for multiple public transpor-tation means, i.e. bus, subway, taxi), the FMS (Fleet Management System), and the ITMS (Intelligent Traffic Management System)

➋ Railway: Comprehensive solutions for railway operations, includ-ing the Integrated Railway Management System, major railway communications systems

➌ airport: Comprehensive solutions for major airport management and operations systems, including airport safety, security, facility management, and business management

➍ EV Sharing Service & Charging infrastructure: Real-time EV reservation/pick-up/return for EV Sharing Service, and imple-mentation and operation of EV charging infrastructure

Solution & Service

34 35LG CNS

advanced Science and information technology are a Must for National Defense System

With the continuing advancements in military science and information technology, the future of mil-

itary warfare is defined as “Network Centric Warfare,” which is expected to maximize combat power

by integrating and operating available combat resources for simultaneous and integrated warfare.

In order to prevail in such warfare, a nation’s defense system must embrace advanced science and

information technology. �

LG CNS Enables National Self Defense with Smart Defense System

LG CNS offers an operation system optimized for “Network Centric Warfare.” Our comprehensive

defense offerings include not only consulting and system integration but also state-of-the-art sys-

tems and solutions with flexibility and capacity for speedy response. In addition, our systems and

solutions deliver a qualitatively superior “Smart Defense” system, which facilitates easy response

to such variables as potential threats, changes in warfare, reduction in armed force, and guarantee

a victory. LG CNS’ information technology, including the Command and Control/Combat Training

System and the UaV Surveillance System, is helping the nation build the most powerful military

forces.

LG CNS’ Defense technology and Experience in the Global Spotlight

LG CNS’s project experience and technological capacity is attracting global attention and helping

the company rise fast as a global leader in the defense sector. Our C4I System has been deployed

and is in operation at R.O.K. armed forces (army, navy, and air force), and the KCTC (Korean army

advanced Combat Training Center), which maximizes the multiplier effect of combat training, is

close to commercial deployment. LG CNS’ key arms system solutions for unmanned helicopter (lo-

calized with internally developed technologies), avionics, and sensors are generating even greater

responses in the overseas markets.

Smart DefenseSmart Defense it Solutions, arming the Military with Science andinformation technology

Strengthening National Defense with Smart Defense it Solutions

Smart Defense

3528 SMaRT DEFENSE 29

➊ Defense it Consulting: IT consulting based on DoD aF (Depart-ment of Defense architecture Framework) and C4ISR aF (Com-mand, Control, Communication, Computer, Intelligence, Surveil-lance and Reconnaissance architecture Framework)

➋ System integration Service: Engineering-based information and arms systems integration

➌ Core Solution • Battlefield Management System: Military Strategy C4I and MIMS

(Military Information Management System) • Resource Management System: Integrated Defense Cost Man-

agement, Munitions Management Standard, and Military HR Management

• Sensor: IR (Infrared Camera) and EOTS (Electro Optical Target-ing System)

• M&S (Modeling and Simulation): Inter-connectivity solutions for CTC (Combat Training Center), MILES (Multiple Integrated Laser Engagement System), L-V-C (Live-Virtual-Constructive)

• UaV (Unmanned aerial Vehicle) • avionics • Smart Security System

• korean army advanced Combat training Center (kCtC)

LG CNS succeeded in localizing MILES for company-level training and is in the process of implementing an advanced combat train-ing system for regiment-level training.

• Command and Control System (C4i)

LG CNS’ C4I System was successfully deployed and is in opera-tion at the ROK Joint Chiefs of Staff and ROK armed Forces (army, navy, air force). Currently, we are participating in a project to im-prove the KJCCS (Korean Joint Command and Control System), which was developed and deployed to enhance the nation’s inde-pendent operational capability on the Korean Peninsula.

• unmanned aerial Vehicle (uaV)

LG CNS offers a solution for unmanned helicopter, which enables execution of diverse missions (i.e. surveillance and reconnais-sance, cargo transportation, CBR) on a single platform. Our UaV solution also supports a wide range of non-military applications, including monitoring of traffic and power transmission lines, and wildfire responses.

Solution & Service

Resource Management System

• Integrated Defense Cost Management• Munitions Management Standard • War-time Munitions Transportation

Management System

Sensor

• IR• EOTS

M&S

• CTC• MILES• LVC Interfacing Solution

Unmanned Aerial Vehicle (UAV)

• Reconnaissance • Surveillance • Telecommunications Relay, etc.

• Border Surveillance • Key Facility Monitoring

Smart Security System

SMaRtDEfENSESOLutiON

avionics

• IFDS• Integrated avionics System Engineering

• Joint Chiefs of Staff C4I• army, Navy, air Force C4I• MIMS

Battlefield Management System

36 37LG CNS 33

e-Government System Defines the Quality of the Nation’s administrative Services

National governments are actively embracing information technologies such as cutting-edge IT

systems to systemize their service administrations in an effort to provide increased convenience

to their citizens and to enhance administrative efficiency. Termed as “e-Government,” such sys-

tems define the quality of nations’ government service and are regarded as an important means to

strengthen national competitiveness.

LG CNS Leads the Development of korea’s e-Government System

Korea’s e-Government system, for which LG CNS played a leading role in development and imple-

mentation, was ranked first in the United Nations e-Government Survey 2012. In this survey, which

is conducted on more than 190 countries, Korea has taken the top spot for the second consecutive

year, proving the excellence of the nation’s e-Government system. LG CNS offers the best e-Gov-

ernment solutions for such national governance areas as judicial, administrative, defense, postal,

financial, and tax administration. Our specialists in each field draw upon their vast base of know-

how to build an efficient system that supports smart business processes for government agencies

and public organizations.

LG CNS’ e-Government Solutions introduced to Nations across the Globe

LG CNS’ e-Government system is benchmarked by nations across the world. The e-Government

systems and solutions we implemented for Korea’s public sector, such as the National Tax Integra-

tion System, the Emergency Information Network (EIN), and the Online Civil Petition System (Min-

won24), have been introduced to numerous countries to enhance their government services.

Smart Government Making Citizens happy and Strengthening National Competitiveness by Enhancing administrative Efficiency and Convenience

korea’s e-Government System, Gaining authority as the Global Standard

Smart Government

30 SMaRT GOVERNMENT 31

• Smart School, Saudi arabia

LG CNS is currently initiating a “Smart School” project in Saudi arabia. The project entails the implementation of a cutting-edge learning environment with various information technologies, such as electronic blackboard, smart classroom, and smart learning. The system has been successfully implemented in other nations, including Indonesia, Columbia, and Brunei, and helped develop-ing countries to establish a smart learning environment.

• National finance Management information System, indonesia

In the project funded by ODa from the World Bank, LG CNS is implementing an optimal system that supports effective national finance administration, including budgeting and accounting.

• Emergency information Network, ulaanbaatar, Mongolia

LG CNS implements a disaster response system that focuses on prevention through the comprehensive monitoring of disaster situations. The system’s speedy and accurate disaster response enables efficient disaster response management.

• e-passport System, korea

In the four-phase project for Korea’s e-Passport system, LG CNS successfully implemented the system and produced more than 13 million electronic passports. LG CNS also provided informa-tion security as well as convenience with differentiated technol-ogy for protecting personal information, acquiring the highest security level (EaL 5+ CC certification) for the e-Passport COS (Chip Operating System).

•Over 60% of Korea’s e-Government Projects Implemented by LG CNS

uN e-Government Survey

2010

1. Korea

2. USA

3. Canada

2012

1. Korea

2. Netherlands

3. UK

Intellectual PropertySystem

Finance ManagementInformation

System

National TaxIntegration

System

Postal LogisticsInformation

System

Criminal Justice Service System

2. Social Service

e-Passport System

PASSPORT

Online Civil PetitionService

(Minwon24)

Land/CorporateRegistration

System

Smart SchoolSystem Smart Safety

System

Electronic Case Filing

System

➊ public administrative Service: Provides solutions that support effective and efficient government administration and increase the productivity and transparency of governance through a higher level of business process integration and promotion of administrative information sharing.➋ Social Service: Provides solutions that dramatically enhances

the civil affairs service by implementing online civil affairs ser-

vices and enabling the integrated management of public safety, such as emergency rescue, disaster management and public order. Our solutions not only help national governments to cre-ate “Open Government” by creating a system that supports direct incorporation of citizens’ feedback into policy decision-making but also enable governments to systematically manage national security and social safety.

Solution & Service

IntegratedMeteorological

InformationSystem

GovernmentIntegrated

Data Center

1. public administrative Service

38 39LG CNS

34. Smart Content & Service36. Smart Media38. Digital Marketing

Enjoy exciting mo-ments with oursolutions for life.

SmarT meDIa DIgITalmarkeTIng

SmarT cOnTenT& ServIce

LG CNS is a IT service company that was established in 1987. Since then, it has consistently been growing, successfully carrying out projects in a wide range of industrial fields. Today, the company is playing the role of CIO participating in a number of new businesses run by LG affiliates. LG CNS is rap-idly growing as a global IT company by continuously expanding its overseas businesses based on su-perior technology and industry leading capabilities that have long been recognized in Korea. LG CNS is a IT service company that was established in 1987. Since then, it has consistently been growing, suc-cessfully carrying out projects in a wide range of industrial fields. Today, the company is playing the role of CIO participating in a number of new businesses run by LG affiliates. LG CNS is rapidly growing as a global IT company by continuously expanding its overseas businesses based on superior technol-ogy and industry leading capabilities that have long been recognized in Korea.

16. Smart Contents & Service18. Smart Media20. Smart Healthcare22. Digital Marketing

Smart Content & Service

Smart Content Sourcing

• Global Content Licensing and Publishing

• Platform Conversion for Sourced Content

• New Service Launch

Implementation and Operation

of Smart Service Platform

• Analysis, Design, Development, Integration,

Test, and Implementation

• Service Planning/Billing/Account Settlement

and Global C/S Operation Smart Media

Smart Set-top Box

• Cable /Satellite/IPTV Service Provider

• Mobile Service Carrier

• Content Provider

Implementation and Operation

of End-to-End Broadcast System

• Live Broadcast/VOD/Multiscreen

• OTT Service

• Mobile Streaming

• Application Market

Digital Marketing

Planning/Implementation/Operation of Customer Contact

• Global Web/Mobile Site

• Implementation and Operation of Digital Marketing Infrastructure

• SEO (Search Engine Optimization)

• Web/Mobile Content Publishing

Online Campaign/Advertisement

• Establishment/Diagnosis/Monitoring of Digital Strategy

• Planning/Execution/Result Analysis of Global Online Campaign

CRM and e-Commerce

• Establishment of e-Commerce Platform and BPO

• Establishment and Operation of CRM System

• Buzz Analysis and Monitoring

34 LG CNS

Smart Devices Require Content Specifically produced for Smart Devices

The proliferation of smart devices such as smartphone, smart TV, and smart appliance has pro-

foundly changed how people consume and use media content. Nowadays, content users carefully

select information they need via smart devices and constantly search for more interesting content.

Content Optimized for Diverse Smart Devices

LG CNS provides digital content service to deliver content sought by smart device users. We support

the entire content service process, from production and collection of diverse content on smart ser-

vice platforms to implementation of operation channels.

Vast Experience in Servicing Content

LG CNS has established a service delivery platform and serviced content products for LG Electron-

ics. We also provide content services to Korea’s first integrated HTML5 app store KWaC, SK Planet,

and LG Electronics’ Smart Refrigerator products.

Smart Content & ServiceContent Service that turns “Smart Life” into a Reality

43

Enriching people’s Lives with Smart Content and platform

Smart Content & Service

SMaRT CONTENT & SERVICE 35

• LG Smart Global platform

Contributed to LG Electronics’ marketing and promotional cam-paigns for smart devices by implementing and operating a digital content service platform for the company’s smart TV, smart-phone, and smart appliance products.

• Skt t-Store Mobile Game publishing Business

Based on a large scale publishing deal with SK Planet, LG CNS is servicing a wider range of mobile games to T-Store.

• Contents Localization & Converting

• Contents Management

• Contents Qa

• authentication & Billing

• N-Screen

• CDN (Contents Delivery Network)

• Media platform

• telco’s Network (terrestrial,Satellite, Cable, wired, wireless)

• Contents Repository

CONtENt CREatiON& SOuRCiNG

CONtENt SERViCEMaNaGEMENt

DELiVERy

MovieNews Music Sports BooksLife

Digitalization

CONtENt CONSuMptiON

➊ Smart Content: Utilizing diverse content development groups and existing networks, LG CNS produces and services a broad range of content. We also handle the entire process from plan-ning to operation for the launch of new content services.

➋ Smart Content Service platform: Implements differentiated smart platforms to service a wide range of content to custom-ers’ smart devices and offers comprehensive operation support through the platforms.

Solution & Service

45 46LG CNS

Emergence of Smart technology Driving Changes in the Broadcasting and Media Environment

The emergence of smart technology is causing tectonic changes in how content is delivered in the

broadcasting and media industry. Following the introduction of smart TV services, cable TV and IPTV

service providers, which offer a greater range of content to compete with network broadcasters, are

now under pressure to meet the increasing needs of users with more features and stronger content

offerings.

LG CNS Commercialized the world’s first Smart Set-top Box

LG CNS succeeded in commercializing the world’s first smart set-top box for paid TV services. With

the smart set-top box, which is expected to revolutionize device functions and media content de-

livery system, broadcasters are now able to support OTT (Over The Top), self-streaming, and web

browsing in addition to VOD service on Eco System, a set-top box-based open platform.

LG CNS pioneers New territories for Media Service

LG CNS is contributing to the quality of broadcasters’ media content delivery and additional services

by supplying its own internally developed smart set-top boxes to broadcasting companies, including

C&M, CMB, Gangwon Broadcasting Network (GBN), and Keumkang Cable Networks (KCN). In ad-

dition, we developed a global platform for the LG Smart TV and are providing the best quality video

service across the world. LG CNS is also working on expanding its smart platform offerings to in-

clude HTML 5 as well as android.

Smart MediaLeading the Media Environment throughSmart Set-top Box and Smart platform

Content production and Smart Media Deviceusher in a New Era for Media Service

Smart Media

4636 37SMaRT MEDIa

iNtERaCtiVE

NatuRaLuSER iNtERfaCE

N-Screen CuStOMER

SetTop Box

PC

Smart TV

Tablet

Smart Phone

CDN (wired ip/wireless ip)

terrestrial

Satellite Cable

CONtENt CONSuMptiONDELiVERy

➊ Cable/Satellite/iptV provider: In addition to broadcasting service, our solution also supports diverse additional services based on an open platform, thus eliminating the confinements of middleware.

➋ Mobile Service Carrier: Expands services limited to mobile plat-forms to TV.

➌ Content provider: Creates a system that allows content provid-ers to directly service content to consumers at low costs without going through paid TV service providers.

➍ Service provider: Offers optimal solutions to help service pro-viders expand their service offerings, such as introduction of ad-ditional services by hotels and hospitals and delivery of services to members’ residence via open platform by home network pro-viders.

Solution & Service

• world’s first android-based Set-top Box

LG CNS commercialized the world’s first android-based smart set-top box for paid TV service, which supports application de-velopment without separate middleware. In addition to existing digital broadcasting functions such as broadcast channels and VOD service, now service providers can offer diverse TV apps and internet-based services to their subscribers.

• End-to-end Solution

Utilizing the experience and know-how in platform development we have acquired through the implementation of full digital broadcasting at C&M, KDMC, LG U+, SBS, and KBS, we provide a complete set of solutions for production, management and distri-bution of digital broadcasting content and media devices.

47 48LG CNS

Digital Marketing, the key Solution for Business Success

Just as the advancement of technology has changed how we live and communicate, corporate mar-

keting has evolved to respond to multimedia and multichannel communication. In particular, web-

based digital marketing became the core area to which a majority of businesses direct their mar-

keting efforts to achieve sustainable growth.

Optimal Digital Marketing for Customers

LG CNS satisfies customers’ digital marketing needs with a comprehensive range of services, rang-

ing from digital marketing strategy to channel management and IT system implementation and

operation. Moreover, we offer an end-to-end service that supports the successful overseas digital

marketing of our customers, such as campaign planning and execution, search engine optimization,

and search engine advertisement.

Vast Experience in Global Marketing

Beginning with the 2002 implementation of LG Electronics’ global B2C website, LG CNS has per-

formed over 500 successful digital marketing projects targeting global audience. Including the

corporate website, we implemented and operated a wide range of marketing sites and e-Commerce

platform for LG Electronics, helping the company expand its overseas presence with an optimal

digital marketing service.

Digital MarketingDigital Marketing, Differentiating Corporate promotion

Ensuring Successful Marketing with Creative ideas and advanced information technology

Digital Marketing

4838 39DIGITaL MaRKETING

1. web & Mobile Site implementation/Operation

3. Online Event planning/Execution

5. Social Media implementation/Operation

2. Search Engine ad/Banner ad

4. Viral Video planning/production/Distribution

6. Viral Marketing

CaMpaiGN

pOSt aCtiON & GOVERNaNCE

1. Customer Relationship Management

3. in-store Display Management

2. partner Relationship Management

4. advanced analytics

5.Digital Marketing Monitoring

1. Establish Direction

2. finalize Communication Concept

3. Establish Channel Strategy and Data-Based kpi

pLaNNiNG

➊ Support for Customer Contact point Marketing Channels: Plans, produces, and operates a wide range of digital marketing infra-structures, including global web and mobile sites as well as sup-porting web and mobile content publishing.

➋ Online Campaign and advertisement: Establishes and assesses digital marketing strategies and plans and executes online mar-keting campaigns and digital advertisements.

➌ CRM and e-Commerce: Implements e-Commerce platforms and provides comprehensive operation services (BPO). also imple-ments and operates CRM systems tailored for the business needs of customers.

Solution & Service

• implementation and Operation of Corporate Global website

Implements digital marketing platforms that provide optimal support for a wide range of marketing efforts. Provides a wide range of services for web/mobile site implementation, operation and results measurement.

• Online Campaign and advertisement

Offers comprehensive services for maximizing the competitive-ness and effect of digital marketing efforts, including online

advertisement and campaign, viral video, PR, monitoring, and market analysis.

• B2B Sales and partner Management

Offers B2B customer information management, business op-portunity management, and performance management systems to overseas subsidiaries of global corporations and provides our partners with the support they need to improve their sales capabilities through the development of partner management programs and sales materials.

49 50LG CNS

42. Smart Factory44. Finance Solution46. Financial Automation System & Service48. Smart Device & Service50. Big Data & Advanced Analytics52. Cloud Service

You make break-through success by our solutions for business.

SmarT FacTOryFInance

auTOmaTIOn &ServIce

BIg DaTa & aDvanceDanalyTIcS

FInanceSOluTIOn

SmarT DevIce &ServIce

clOuDServIce

Make break-through success by our solutions for business.

42. Smart Factory44. Finance Solution46. Financial Automation System & Service48. Smart Device & Service50. Big Data & Advanced Analytics52. Cloud Service

SmarT FacTOryFInance

auTOmaTIOn &ServIce

BIg DaTa & aDvanceDanalyTIcS

FInanceSOluTIOn

SmarT DevIce &ServIce

clOuDServIce

Smart Factory • Consulting (Layout Optimization, Production Process

Improvement, Plant Automation,

Facilities Standardization, Energy Saving,

IT Consulting, etc.)

• Software Solution (ezMES, ezControl, ezUMS)

• Equipment Supply (Logistics, Inspection,

Production, Utility, etc.)

Big Data & Advanced AnalyticsBig Data Consulting Service

• Big Data Business Consulting

• Big Data Business Model Development

Big Data Analytics Service

• Big Data Analytics Center Operation and Analytics Service

• Big Data Solutions and Platforms

Big Data Implementation Service

• Big Data Service (Architecture) Implementation

• Open Source Technology Support

• Open Source Technology Feasibility Assessment

• Big Data Solution and Platform Development

• Big Data Appliance

Financial Automation System & Service • Automated Teller Machine (ATM, CD)

• ATM Total Management Solution

• Banking Terminal System and Solution

(Integrated Banking Terminal, Passbook Printer,

Card Printer, ID Scanner, PIN Pad, etc.)

• Branch Automation System

(Branch Navigator, Teller ATM)

• Financial Automation Service

Finance Solution • Core Business Solution

(Bank, Life Insurance/Credit Card /Securities, Capital)

• Channel Solution

(Smart Branch, Internet/Mobile Banking)

• Platform Solution

(Smart Channel Platform, Application Framework,

Model-based Development Tool)

• Unit Solution

(Banking Start Card, IFRS, Sales Support for Mobile

Member Stores)

Cloud Service • Virtual Data Center

• Cloud Consulting

• Virtual Server Hosting

• SaaS Service

• Object Storage Service

• Partner-specific Service

• Virtual Desktop

Smart Device & Service • Industry-specific Embedded S/W

Development and Outsourcing

• Embedded S/W Development Environment

and Development Tools

• Smart Device and Service Development

• Embedded SW and HW Modules

Smart factory: Optimized to Meet your unique Needs andto Deliver the highest productivity

5543SMaRT FaCTORy

pROCESS DESiGNSERViCE

SMaRt faCtORy

• Production process design and

simulation for productivity

improvement and plant optimization

• Real-time production site management

and control for production transparency

and efficiency (ezMES, ezControl, ezUMS)

OpERatiONaL ExCELLENCE

SOLutiON

iNtELLiGENt EQuipMENt

• Development and supply of customized

plant equipment (Logistics, Inspection,

Production, Utility, etc.)

Smart factory

• Loader production/Supply, GE healthcare DxD plant (u.S.)

Supplied loaders and implemented the Equipment Control Sys-tem (ECS) and the Computer Integrated Management System (CIM) at GE Healthcare’ DXD Plant. Shared operational know-how on automated plant and established a standard of plant operation. • MES/aLC System, hyundai Mobis alabama plant (u.S.)

Implemented ezMES at the chassis and cockpit module lines of Hyundai Mobis’ alabama Plant and helped the company improve production quality. also designed and implemented the systems to provide top-of-the-line uninterrupted service to maximize sys-tem usability.

• MES System for Doosan infracore plants (China and korea)

Implemented ezMES at Doosan Infracore’s G2 Plant (Korea) and DICC Plant (China), improving productivity and production qual-ity through real-time performance management, product defect management, and equipment failure analysis.

➊ Consulting Service: We provide the consulting services required to build an optimal plant from the early stage of planning, such as layout optimization, process improvement, plant automation, facilities standardization, energy saving, and IT consulting.➋ Software Solution: Based on our integrated smart factory plat-

form Bizactor, LG CNS offers solutions for plant operation man-

agement, energy management, and equipment control, allowing users to perform relevant tasks with a simple click.➌ facilities: Combining with software solutions, LG CNS trans-

forms manufacturing facilities (logistics, inspection, production, and utility) into intelligent facilities with optimal efficiency.

Solution & Service

LG CNS 42

Manufacturing Competitiveness Starts from plant Optimization

The common goal of all manufacturers is to maximize the productivity of their plants. In order to

achieve cost reduction and quality improvement, which compute into production competitiveness,

a vast majority of businesses put great efforts into optimizing their production processes and inno-

vating plant operations. LG CNS’ Smart Factory was developed to provide profound support to such

optimization and innovation efforts.

Creating “intelligent Manufacturing plant” with “Smart factory” Solutions

LG CNS aims at a “Smart Factory” solution, one which naturally achieves the optimal state by seam-

lessly integrating human factors, systems, and facilities, and facilitating evolution and development

towards improvement. Factoring in customers’ site conditions and industry features, LG CNS deliv-

ers a total solution for plant optimization, including production line optimization, integrated control

of disparate types of equipment, intelligent equipment supply, and integration of production and

equipment solutions.

Vast Reserve of Successful Business Cases at home and abroad

LG CNS’ Smart Factory helps customers build plants with world-class manufacturing competitive-

ness. We are currently providing Smart Factory solutions to global corporations such as LG Elec-

tronics, LG Display, Doosan Infracore, and GE Healthcare.

Smart Factoryplant Optimization for increased Manufacturing Competitiveness

56 57LG CNS

BaNk LifE iNSuRaNCE CREDit CaRD CapitaL SECuRitiES

finance it is a key Requirement for the industry’s Changing Business Landscape

In the wake of the international financial crisis, the financial sector is faced with the new challenges

of reducing costs and discovering new business models. Due to the unique features of the industry,

information technology became an essential part of financial institutions’ strategies for driving up

competitiveness through new business models and efficient business processes.

LG CNS Supports Business innovation with advanced finance it Systems

LG CNS’ Finance Solution fully responds to changes in financial institutions across business seg-

ments (bank, insurance, securities, credit card, and capital). Based on best practices and advanced

methodologies, our solution helps financial institutions maximize cost reduction and effectively sup-

ports business model development. LG CNS’ Finance Solution also offers a smart channel system

that incorporates new channels (internet and mobile) and helps increase customer satisfaction.

LG CNS’ finance Solution, Recognized as the industry’s Best Reference

as the choice of Korea’s financial institutions across business segments, LG CNS’ Finance Solution

provide profound support for changes and innovations that are taking place in the nation’s finan-

cial system. adopted for core businesses of banks, insurers, credit card companies, and securities

firms, our solution is playing a critical role in improving business efficiency in the financial sector

and successfully establishing our customers’ presence in overseas markets, including Japan and

Indonesia.

Finance Solutionfinance Solutions that Lead Business innovation

Strengthening the Competitiveness of financial Businesses through finance System innovation

finance Solution

44 5745FINaNCE SOLUTION

• Next Generation System for kyobo Digital Life insurance (korea)

applied our insurance solution and implemented core and chan-nel systems for the life insurance company.

• Next Generation System for jeonbuk Bank (korea)

Utilized JaVa framework and model-based development tools to build a core banking system.

• Mobile Banking System for SBi Sumishin Net Bank (japan)

applied our smart channel platform and internet/mobile banking solutions to implement a mobile banking site for account opening service.

• front/Back Office System for Bahana Securities (indonesia)

Utilized our securities solution and implemented the Front/Back Office systems for Bahana Securities in Indonesia.

CORE BuSiNESS

Deposit Customer/ Reservation

Membership Installment Financing

Brokerage

Loan Collection Merchant Lease Financing

IB

External� Change approval Retail Banking

asset Management

Electronic Banking

General/Claims Payment

Wholesale Banking

Trading

ChaNNEL

SMaRt BRaNCh

iNtERNEt/MOBiLE

BaNkiNG

SECuRitiES MuLtiChaNNEL

iNtEGRatiON

uNit

fiNaNCESMaRt CaRD

ifRS

MOBiLE MEMBER StORE SaLES SuppORt

LG CNS fiNaNCE SOLutiON Map

SMaRt ChaNNEL pLatfORM

MODEL-BaSED DEVELOpMENt tOOL

jaVa fRaMEwORk

C fRaMEwORk

pLatfORM

➊ Core Business Solution: Provides solutions that improve core business efficiency for each financial business segment (bank, insurance, credit card, securities, and capital) and are custom-ized for ease of maintenance.

➋ Channel Solution: Offers smart channel solutions optimized for the internet and mobile environment, including smart branch,

which integrates on and off-line services, and mobile services delivered via smart devices.

➌ Other Service: Offers diverse finance IT solutions, including plat-forms that support diverse business processes, model-based development tools, and frameworks.

Solution & Service

Billing/Settlement

58 59LG CNS

financial automation Should achieve Both Business Efficiency and Customer Satisfaction

Sophistication of financial automation at the branch network level has a great impact on the growth

and development of financial institutions. Financial institutions need to process transactions flaw-

lessly and deliver safer and more convenient services to customers while reducing staff workload.

LG CNS Delivers financial automation that Serves Both financial institutions and Customers

LG CNS offers a financial automation system optimized for financial institutions’ branch network. In

addition to basic financial automation devices such as aTMs and CDs, we also provide hardware and

solutions carefully designed to improve business efficiency and customer convenience throughout

the branch space. In particular, LG CNS facilitates the provision of advanced financial services with

its own internally developed aTMs and solutions and provides maintenance services for the devices

from a network of spanning approximately 30 locations.

��

LG CNS provides Stable financial automation Service to Major financial institutions at home and abroad

LG CNS’ Financial automation Solution is widely adopted in major Korean commercial banks (NH

Bank, KB Kookmin Bank, Woori Bank, Shinhan Bank, and the Industrial Bank of Korea) as well as

major non-bank financial institutions (KFCC, Hyundai Securities, and Shinhan Card). additionally,

we have supplied over 20,000 cash dispensing modules to more than 20 countries worldwide and

exported cash recycling aTMs to China with over 3,000 units currently in operation.

Financial Automation System & Servicetransforming the paradigm for Customer Contact point with financial automation

Delivering Safe and Convenient financial transactionswith proprietary technology

financial automation System & Service

5946 FINaNCIaL aUTOMaTION SySTEM & SERVICE 47

• Smart Branch

Strengthens staff-customer interactions by implementing smart systems at the teller counter, the bank branch network’s most important customer contact point.

• Next Generation atM (ezatM 1500)

a couple of generations ahead of existing aTM models, LG CNS’ innovative ezaTM 1500 accepts and dispenses both cash and checks with a single slot. The machine is also designed to provide full frontal access to wheelchair users the first of its kind to do so.

ENtRaNCE Automated Banking Zone

Waiting Area

Front Office Back Office

VIP Room

➊�fiNaNCiaL autOMatiON SyStEM

➋�SpECiaLizED MaNaGEMENt SOLutiON

➌�pREEMptiVE SERViCE

➊ atM: In addition to supplying aTMs (automated Teller Machine) and CDs (Cash Dispenser), offers advanced aTM management solutions to facilitate effective financial services.

➋ Banking terminal: Supplies banking terminals (terminal PC for tellers, passbook printer, card printer, and PIN pad) and channel integration solutions to support business efficiency.

➌ Branch automation: Provides smart systems for teller business process automation (i.e. cash recycling aTMs for tellers) to sup-port fast and accurate cash processing and real-time cash man-agement.

➍ Maintenance Service: Provides differentiated maintenance ser-vice by forecasting failures and making preemptive responses, helping customers reduce maintenance costs and improve op-erational times.

Solution & Service

60 61LG CNS

performance of Smart Devices Defined by Quality of information technology

Smart technology shines by enabling convenient features for telecommunications and electronic

devices. Embedded software, which controls smart devices and features, plays an essential role in

making smart devices (smartphone, diverse types of computers, smart car, smart medical device)

even smarter.

Differentiated Embedded Software that Controls the performance of Smart Devices

a leader in smart device development and upgrade, LG CNS develops embedded S/W for diverse

smart devices and optimizes the software to suit device features. We implement the software for

a wide range of industries such as information and communications, consumer electronics, ship-

building, and defense and provide full support to customers who wish to adopt embedded S/W

development, from consulting to establishment of development infrastructure, based on our high

quality platforms.

Critical Role in Creating Business performance with Specialized Capabilities

With more than 400 hardware and software specialists, LG CNS contributes to improving custom-

ers’ business performance. Based on our strengths in smart devices and embedded S/W, we devel-

oped android smartphones for LG Electronics and a vehicle Battery Management System (BMS) LG

Chem. We are also attracting overseas customers, most notably SoftBank of Japan and playing a

leading role in smart device development at home and abroad.

Smart Device & Service Making Smart Devices Even Smarter withDifferentiated technology

technology that Makes Smart Devices Smarter

Smart Device & Service

48 57SMaRT DEVICE & SERVICE 49

• android Smartphone Development Support for LG Electronics

Participated in LG Electronics’ android smartphone development project and provided device development process improvement and test service.

• BMS (Battery Management System) platform Development for LG Chem Contributed to improving battery efficiency by developing an aU-TOSaR (automotive Open System architecture) based BMS plat-form for smart car and EV, the next generation of automobiles.

• Smart Device and Service Development for uS based Nursing home

Provided smart healthcare devices and services, including senior TV, senior smart controller, and wearable location tracking device .

SMaRt DEViCE &

SERViCE

Car &

EV (BM

S)

Smar

t TV

& S

et-t

op B

ox

Smart Phone & Tablet PC

Defense/Transportation/Healthcare/

Electronic Appliance, etc.

➊ Embedded S/w Development: Develops smart applications and device platforms applied to a wide range of smart devices and manages smart devices to maintain their best quality.

➋ Establishment of Development Environment: Provides compre-hensive service to customers who wish to adopt embedded S/W development—offering consulting services on development en-

vironments for embedded S/W, establishing a test environment, and providing optimized tools and infrastructure.

➌ Smart Device Development and Service: Internally develops and supplies smart devices and provides services such as remote device control and automatic OS upgrading.

Solution & Service

62 63LG CNS

Big Data, Valuable Resource for forecasting the future of Businesses

With the proliferation of smart devices, M2M, and social media, Big Data is emerging as a valuable

tool for strengthening business competitiveness. Businesses can now create added value from the

discarded data by processing and analyzing it with Big Data technologies.

Offers advanced analytics Solutions Optimized for Big Data analysis

LG CNS provides an integrated and end-to-end service with its advanced analytics Solution, from

Big Data collection to business implementation. We offer the most optimal Big Data analytics pro-

cess based on customers’ business needs, selectively implementing solutions and specialized tech-

nical support.

LG CNS’ advanced analytics Solution is producing Success Cases across Business Sectors

LG CNS supports customers’ Big Data businesses with its proprietary advanced analytics Solution

and over 200 specialists from each field. Based on proven capacity and technology, we have imple-

mented Big Data solutions across industry sectors including public, telecommunications, manufac-

turing, and financial and are actively expanding overseas businesses.

Big Data & Advanced Analytics

Big Data & advanced analytics

Essential tool for Corporate Decision-making

providing Business insight to Customers with Big Data Expertise

Event pro

aDVaNCED aNaLytiCS SOLutiON SuitE

VERtiCaL LayER

Smart SMa(Social Media)

Smart ENa(fraud)

Smart Quality analytics

Smart Recommendation

Smart Log analyzer

aNaLytiCS LayER SBp

appliance

Data pLatfORM

LayER

DataCollector

3rd party Solution

Complex Event processing

Real-time Data processing

Smart R analytics

SRa Designer

R for analytics Engine

SRa Core Real-time analytics

text analytics

analytics Model

Management

Smart Big data platform

MRDesigner

MachineLearningManager

Multi-ClusterManagement

Cluster/job Monitoring

authentication/authorization

SCM(Service/

ConfigurationManagement)

Bigpack (LG CNS hadoop Standard Distribution)

6350 51BIG DaTa & aDVaNCED aNaLyTICS

• SBp (Smart Big data platform)

Korea’s first Big Data platform for enterprise customers

• SBp appliance

Hadoop-based Big Data appliance developed with local technology

• SRa (Smart R analytics)

analytics solution for text analysis and real-time large volume analysis

• Smart SMa (Social Media analytics)

Segment-specific business insight based on Social Media analytics

• Smart ENa (Exploration and analytics)

Detection and analysis of signs of irregularities such as fraud

• Smart Recommendation

Individualized real-time recommendation solution

• Smart Log analyzer

Large volume log analysis system for Big Data

MajOR REfERENCES

• Electronics/Manufacturing

Big Data Consulting, Smart Log analytics, Production Quality analytics, Market Quality analytics, SCP Improvement, Manage-ment and accounting Improvement, Social Media analytics, etc.

• telecommunications/Media

Establishment of Big Data Platform, analysis of Signs of Irregularities, etc.

• finance

Big Data-based Real-time Marketing, Social Media analytics, etc.

• Retail/Service

Settlement Optimization analytics, Social Media analytics, etc.

• public Sector

Big Data Consulting, etc.

➊ Consulting and assessment Service: Identifies business issues and provides solutions and business models utilizing Big Data technologies.

➋ Big Data analytics Service: Develops data analytics methodolo-gies and models, and provides analytics services based on such methodologies and models.

➌ Big Data implementation Service: Provides a wide range of Big Data solutions that guarantee ROI and results. Implements a system for Big Data collection, storing, and processing as well as new Big Data business models.

Solution & Service

64 65LG CNS 61

Cloud Computing is Changing Corporate work processes

With the advancement of the performance and functions of smart devices, cloud computing is gain-

ing popular acceptance as the means to take care of work and manage personal files anywhere,

anytime via the internet. as businesses are actively embracing cloud services, which allow sub-

scribers to freely make use of the hardware and software they want online, the needs for more spe-

cialized technologies and infrastructure are on the rise.

Best Quality Cloud Computing Environment Realized through Superior infrastructure

Based on its data center capacities, LG CNS provides an optimal cloud computing environment that

reduces costs and improves business efficiency. Our highly scalable and compatible VDI (Virtual

Desktop Infrastructure) and IaaS (Infrastructure as a Service) solutions allow customers to estab-

lish an optimal work environment rapidly regardless of their locations.

Our VDi Solution Creates Smart workplace

LG CNS’ VDI solution was first implemented to the company at a corporate level and proved its

capacity to drive up the efficiency of business systems. Our VDI solutions have been introduced to

LG Corporation and its affiliates, as well as to public sector organizations (National IT Center, Ko-

rean Intellectual Property Office, and KRX) and private sector businesses.

Cloud ServiceCloud Service Revolutionizing work processes

providing Smart Business Environment Optimized to Meet Customer Needs

52 CLOUD SERVICE 53

• Corporate-wide VDi implementation for LG CNS

as part of our efforts to create a mobile office environment and prevent information leaks, implemented our own VDI solution corporate-wide, which also helped us improve productivity and reduce costs.

• VDi implementation for the korean intellectual property Office

Strengthened the security for classified information, a crucial factor when undertaking the separation of public organizations’ business network and the internet, and stabilized the PC environ-ment for patent examiners. The solution was implemented so as to direct users to take care of patent works on the VDI server and to access the internet on their PC, successfully separating the networks.

Cloud Service

B2B CLOuD SERViCE

LG CNS CLOuD

vDataCenter

Virtual Data Center

Consulting

Cloud Consulting

vHosting+

Virtual Server Hosting

vApps

SaaS Service

vStorage

Object StorageService

White Labeled Service

Partner-specific Service

vDesktop

Virtual Desktop

➊ VDi (Virtual Desktop infrastructure): also named as “Customized Virtual Desktop,” our VDI service boasts the largest scale in Ko-rea. The service allows users to remotely access their PCs while enjoying the work environments in the office or at home.

➋ iaaS (infrastructure as a Service): The service establishes and provides virtual servers, storages, and networks for customers. We also offer a dedicated virtual data center for each customer to help them conveniently store and utilize documents and mate-rials on the cloud computing environment.

➌ SaaS (Software as a Service): Thanks to our SaaS solution, busi-nesses no longer need to make a huge investment when building core business applications such as groupware and ERP and utilize.

Solution & Service

66 67LG CNS

Striving for Mutual growth with Society and creating a world thatcareS for one another

Fostering young Talents, the FutureLeaders of Information Technology

LG CNS it DREaM pROjECtLaunched in 2008, the LG CNS IT Dream Project is the

company’s ongoing social contribution program that sup-

ports teenagers from underprivileged background to real-

ize their dreams of becoming an IT specialist. Every year, “IT

Dreamers” are provided with an opportunity to visit famous

IT companies and universities abroad (U.S., India, and

China), which helps them keep their dream to become a

global leader. LG CNS also offers the “IT Dream Mentoring”

program, in which LG CNS executives provide guidance to

young talents in their journey to become an IT specialist.

LG CNS Smart academyIn partnership with NGOs and municipalities, LG CNS

offers a learning opportunity to teenagers who are inter-

ested in IT careers with the LG CNS Smart Academy. The

Academy offers IT training programs with the company’s IT

specialists serving as instructors and sharing their vast ex-

CSR

By maintaining respectful interactions with our neighbors and win-win partnerships

with suppliers, LG CNS strives for mutual growth with society.

fostering exceptional talents within a corporate culture that promotes

creativity and autonomy, we work to make the world a better and healthier place.

55

perience and expertise with teenagers in the form of talent

donation. The Academy also offers a wide variety of non-

IT courses such as visit-a-company day, various cultural

events, counseling, and career/aptitude assessments to

educate them as future leaders.

Sharing Hope with Our Neighbors

Donation of Solar power Generation System and pCs to Social welfare CenterIn line with its social contribution strategy which promotes

utilization of the company’s core competency, LG CNS is

taking advantage of its expertise and technology in solar

power generation to make “Green” donations. LG CNS

donates solar power generation system to welfare centers

for children. This ongoing donation program is funded by

employees’ voluntary cash donations and pro-environment

activities (collecting and selling disposed mobile phones

and idle PCs). In addition, we donate PCs and offer special

summer IT courses for children from local welfare facilities

to educate them as future leaders.

CorporATE SoCIAl

rESponSIBIlITY

68 69LG CNS

Striving for Mutual Growth based on Jeong-Do Management

LG CNS strongly believes that true competitiveness is

acquired only through fair trade and win-win growth with

suppliers based on Jeong-Do Management. We will con-

tinue to make earnest efforts towards mutual growth that

facilitates respectful and fair partnerships and active col-

laboration.

Providing Systematic Support to Resolve Supplier Grievances

As part of its efforts to improve the competitiveness of sup-

pliers, LG CNS offers a wide range of support programs,

including financing and training. Our financing program

for suppliers consists of direct financing (LG CNS directly

provides financing to suppliers in need) and low interest

loans (LG CNS offers low-interest loans through the Win-

Win Growth Fund established in partnership with financial

institutions).

In order to help suppliers address talent acquisition and

training issues, which present the greatest challenge to

SMEs, LG CNS established the U-CAMP JAVA Specialist

Program to train suppliers’ new recruits. We also offer

more than 50 on- and off-line training courses to supplier

employees, and over 3,000 people take advantage of the

program every year. As part of our efforts to firmly es-

tablish fair trade business practices, we conduct internal

training for employees and work to strengthen communi-

cation with suppliers through frequent workshops and talk

sessions.

CORPORaTE CULTURE 5756

rEACHInG For THE VISIon oF GloBAl no. 1 wITH CrEATIVE pEoplE AnD STronG CorporATE CulTurE STrIVInG For

MuTuAl GrowTHBASED on TruST AnD CoMMunICATIon

Seeking Creative Talents to Lead the Vision 2020

Based on the strong belief that people are the key to a

business’ competitiveness, LG CNS makes great efforts

into talent acquisition and training. Our executives travel

to many different counties to recruit exceptional global tal-

ents. We have established industry-academia cooperation

programs with major universities and operate talent acqui-

sition programs such as the Entrue Consulting Academy

and the Smart IT Internship Program to facilitate early ac-

quisition of exceptional talents. We also provide active sup-

port and aggressive investment into fostering our people,

offering advanced development and training programs to

the newly recruited.

Fostering World-Class Specialists with Systematic Training

LG CNS fosters its employees to world-class IT specialists

with systematic training programs. We also operate a men-

torship program that partners new recruits with a senior

staff to help early acclimation of new recruits and to build

a strong bond between senior and junior staff members.

Moreover, we provide an independent study program that

encourages employees to design their course schedule

and offer relevant field training opportunities to strengthen

organizational capacity as well as individual capability.

Creating a Corporate Culture that Promotes Creativity and Autonomy

LG CNS strives to create a corporate culture that promotes

creativity and autonomy, aiming to help employees demon-

strate their abilities to the fullest extent and successfully

reconcile the company’s vision with their personal goal.

We also have in place a wide range of communication pro-

grams such as the Junior Board, a communication chan-

nel with the CEO, our internal Twitter account, and the in-

ternal communication magazine to build strong teamwork.

In addition, LG CNS operates a comprehensive employee

welfare program called “3.0 Happiness Care” (comprised

of the LG CNS Day Care Center, the Counseling Center and

other programs) to create a working environment that pro-

motes the work-life balance of its employees.

70 71LG CNS

Global Partnershipcreating cuStoMer value By

integrating Mutual StrengthS

the beSt partnerShipin the World

Services provided by LG CNS are imbued with exceptional technologies and know-how from

leading global corporations in their respective fields. We pursue partnerships in diverse areas,

including consulting and solution, by incorporating our partners’ strengths into our technologies

and solutions and providing an optimal service to customers. Moving forward, we will continue

to closely collaborate with global partners in creating customer value.

GLOBaL PaRTNERSHIP 59

STronG CApABIlITY THrouGH pArTnErSHIpTHE AMErICAS

58

STronG CApABIlITY THrouGH pArTnErSHIpTHE oTHErS

72 LG CNS

LG CNS has established subsidiaries, branches, and R&D centers across the

world and utilizes this extensive global network to serve customers from a close

proximity. We will continue to our customers realize their dreams on the global

stage with smarter technologies and services.

STrIVInG For DrEAMS on THE GloBAl STAGE ToGETHEr wITH CuSToMErS

60

Entrue Brazil Services

LG CNS america

LG CNS indonesia

LG CNS Malaysia

LG CNS Saudi arabia

LG CNS Middle East

headquarters (korea)

LG CNS EuropeLG CNS poland

LG CNS Colombia

Subsidiary & Office

SBi-LG Systems

LG CNS ChinaLG CNS Chengdu

LG CNS Shenyang

LG CNS NanjingLG CNS india

LG CNS japan

7361GLOBaL NETWORK

blog.lgcns.com

facebook.com/lgcnskorea

youtube.com/user/lgcnstube

LG CNS Malaysia3F, Menara Hapseng, Jalan P Ramlee, 50250, Kuala Lumpur, MalaysiaTel +62-17-373-6481

AmericALG CNS america 920 Sylvan avenue, Englewood Cliffs,NJ 07632, U.S.a. Tel +1-201-816-2314 Fax +1-201-816-3157www.lgcns.com

LG CNS Colombia Carrere 7, No. 74-21, Bogota, ColombiaTel +57-320-372-4569

Entrue Brazil Services avenida Dr. Chucri Zaidan, 940, 3F, Vila Cordeira, City of Sao Paulo, State of Sao Paulo, 04583-110, BrazilTel +55-11-2162-5461

middle eAst LG CNS Middle East P.O. Box 48812, al Nasr Plaza Office Build-ing 4th Floor, Oud Metha Road, Dubai, U.a.E.Tel +971-4-357-3511  

LG CNS Saudi arabia P.O. Box 94750, Diplomatic QuarterRiyadh, Saudi arabiaTel +966-1-483-1615

eUrOPe LG CNS Europe 1186 DM, amstelveen Krijgsman 1,The NetherlandsTel +31-20-347-2601

LG CNS poland ul.LG 3, Biskupice Podgorne, 55-040 Kobi-erzyce, PolandTel +48-71-770-5627

kOreALG CNS headquartersPrime Tower, 48, Sogong-ro, Jung-gu, SeoulTel +82-2-6363-5000Fax +82-2-6363-5118www.lgcns.com Sangam it Data Center424, World Cup Buk-ro, Mapo-gu, SeoulTel +82-2-6710-4000Fax +82-2-6710-3263

Gasan Data Center5-6F, LG Gasan Digital Center, 189, Gasan Digital 1-ro, Geumcheon-gu, SeoulTel +82-2-6710-4100Fax +82-2-862-4559

incheon Data Center23, anaji-ro 213beon-gil, Gyeyang-gu, IncheonTel +82-32-540-5000Fax +82-32-546-4165

Busan Global Cloud Data Center370, Gurang-dong, Gangseo-gu, BusanTel +82-51-792-7000Fax +82-51-792-7099

Daejeon Branch Office9F, Ian Office B/D, 152,Cheongsa-ro, Seo-gu, DaejeonTel +82-42-472-7435Fax +82-42-472-7962

LG N-SysLG Mapo B/D, 155, Mapo-ro, Mapo-gu, SeoulTel +82-2-3777-1114Fax +82-2-705-3333 ucess partners26F 101-dong Daeumiraesarangsiti, 661, Gyeongin-ro, Guro-gu, SeoulTel +82-2-3439-7600Fax +82-2-3439-7629

BnE7F Korea Daeyoengak Tower, 97, Toegye-ro, Jung-gu, SeoulTel +82-2-2084-6700Fax +82-2-2084-6701

korea Elecom303 3-dong, acehaitec B/D,775, Gyeongin-ro, yeongdeungpo-gu, SeoulTel +82-2-2167-3939Fax +82-2-2167-3988

Oneseen Skytech40-14, Gomo-ro 134beon-gil Jillye-myeon, Gimhae-si, Gyeongsangnam-doTel +82-70-7019-3535Fax +82-70-7016-2277

Ever On 508 Sungwoo B/D, 49, Mapo-daero, Mapo-gu, SeoulTel +82-2-2039-2121Fax +82-2-2039-2124

chinALG CNS China3F LG Twin Towers, B-12 Jianguomenwai avenue, ChaoyangDistrict , Beijing,100022, China Tel +86-10-5828-7700 Fax +86-10-5828-7711

LG CNS Shenyang12F, IT International Building, No.3, yuanhang West Road, Hunnan New District, Shenyang City, 110179, ChinaTel +86-24-8378-9000 Fax +86-24-8378-9009

LG CNS ChengduNo.4 5th Floor, 40-B Xibuzhigu, 32 Wuxing3Rd.,Wuhou District, Chengdu City, Sichuan, ChinaTel +86-28-8333-0718Fax +86-28-8333-0537 LG CNS NanjingNo.28 yong Feng Road,High-TechIndustries Development Zone,Baixiz District, Nanjing, JiangsuProvince, 210000 PRC, China

AsiALG CNS japanHon-Kan 14F, akasaka Twin-Tower, 2-17-22, akasaka, Minato-Ku, Tokyo,107-0052, JapanTel +81-3-3505-3999 Fax +81-3-3505-3986www.lgcns.co.jp

SBi-LG SystemsSumitomo Ichigaya Bldg. 15F, 1-1,Ichigayahonmura-cho, Shinjuku-ku, Tokyo, 162-0845, JapanTel +81-3-5206-3131www.sbi-lg.co.jp

LG CNS indiaEmbassy Tech Square, 6F Marathahalli, Sarjapur Outer Ring Road Bangalore 560103, India Tel +91-80-6667-4000 Fax +91-80-6667-4126

LG CNS indonesiaWisma Prima Lt. 2, Jl. Kapten P Tendean No.34 Jakarta, 12790, Indonesia Tel +62-21-7918-2121 Fax +62-21-7919-8610