SustainabilityAssessmentasaPathtoRevenueGenerationandSuperior

Management

Adam ElmanMarks & Spencer Plc

@adamelman

Adam Elman

@adamelman

Managing Sustainability

New Logo

New Logo

A long history…

3,000 factories 20,000 farms

35,000Product Lines

2,000,000 workers 1,000’s raw materials

Engaging84,000 employees & 34m customers each week

Involving

COMPLEX BUSINESS

Products

To have at least one Plan A quality in all M&S Clothing & Home and Food products by 2020

SMART TARGETS

Factories

EMBEDDING SUSTAINABILITY IN HOW WE

DO BUSINESS2010

ENGAGEDSUPPLIERS

9%32%

TODAY91%

SILVER

GOLD

of total volume

MEASUREABLE RESULTS

Stablemotivatedengagedworkforce

Reduced water by 8.5 M m3 Saved 257,787 tonnes waste

48% sites no waste to landfill, Sites redistributing increased by 300%

Increaseslabour productivityby10%- 35%

Silver & Gold growing business twice as fast

Biz Case

BIG INVESTMENT

Trucks

Efficiency

Travel

Waste

Printing

Quality

-£50m

-£0m

£50m

£100m

£150m

2007/08 2009/10 2010/11 2011/12

-£40m

2012/132008/09

Cost Neutral

2013/14

£50m

£70m

£105m

£135m£145m

2014/15

£160m

BRANDPROTECTION BRANDENHANCEMENT

INNOVATION STAFFMOTIVATIONSTAFFWELLBEING PARTNERSHIPS

PLANNINGPERMISSION SUPPLYCHAINRESILIENCY

CALCULATING THE BUSINESS CASE

2015/16

£185m

BUSINESS GROWTH

Questions

@adamelman