SustainabilityAssessmentasaPathtoRevenueGenerationandSuperior
Management
Adam ElmanMarks & Spencer Plc
@adamelman
3,000 factories 20,000 farms
35,000Product Lines
2,000,000 workers 1,000’s raw materials
Engaging84,000 employees & 34m customers each week
Involving
COMPLEX BUSINESS
To have at least one Plan A quality in all M&S Clothing & Home and Food products by 2020
SMART TARGETS
EMBEDDING SUSTAINABILITY IN HOW WE
DO BUSINESS2010
ENGAGEDSUPPLIERS
9%32%
TODAY91%
SILVER
GOLD
of total volume
MEASUREABLE RESULTS
Stablemotivatedengagedworkforce
Reduced water by 8.5 M m3 Saved 257,787 tonnes waste
48% sites no waste to landfill, Sites redistributing increased by 300%
Increaseslabour productivityby10%- 35%
Silver & Gold growing business twice as fast
-£50m
-£0m
£50m
£100m
£150m
2007/08 2009/10 2010/11 2011/12
-£40m
2012/132008/09
Cost Neutral
2013/14
£50m
£70m
£105m
£135m£145m
2014/15
£160m
BRANDPROTECTION BRANDENHANCEMENT
INNOVATION STAFFMOTIVATIONSTAFFWELLBEING PARTNERSHIPS
PLANNINGPERMISSION SUPPLYCHAINRESILIENCY
CALCULATING THE BUSINESS CASE
2015/16
£185m