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    PROJECT REPORT ON

    TRAINING AND DEVELOPMENT

    PROCESS AT

    RELIANCE INSURANCE

    SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF

    THE DEGREE OF MASTERS OF BUSINESS ADMINISTRATION

    FROM AMITY UNIVERISTY

    2007-2010

    SuSubmitted To:Amity UniversityTo: Submitted By:NIDHI AGARWAL

    ENROLLMENT NO.16087821626

    Amity School of Distance Learning (ASoDL)

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    CERTIFICATE

    I, Nidhi agarwal, hereby declare that the work presented in the report

    entitled Tr aini ng and Development Process at Reli ance L i fe I nsurance in

    partial fulfillment of the requirement for the award of the degree of Masters of

    Business Administration of Faculty of Management Studies, Amity University

    is an authentic work carried out by me under the sincere supervision and

    guidance of Mr. Sutapa Mandal(Exec. HR).

    To the best of my knowledge, the content of this report does not form a basis

    for the award of any previous Degree to anyone else.

    Nidhi Agarwal

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    ACKNOWLEDGEMENTS

    I owe my sincere thanks and gratitude to Ms. Sutapa Mandal (HR Executive) who

    inspired me by his able guidance and was a constant guiding light during the course

    of project study.

    The support and knowledge provided by her has been a great value addition

    for me and will go a long way in building a promising career.

    Last but not least, I am also thankful to all the respondents of my survey without

    whom the project would not have been completed successfully.

    (Nidhi Agarwal)

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    Executive Summary

    The objective of the study is to analyze the actual recruitment process in

    HCL and to evaluate how far this process confirm to the purposes underlying

    the operational aspects of the industry. How far the process is accepted by it?

    The study on recruitment highlights the need of recruitment in HCL.

    Human resource is a most valuable asset in the Organization.

    Profitability of the Organization depends on its utilization. If their

    utilization is done properly Organization will make profit otherwise it

    will make loss. If a good dancer appointed as a Chief Executive

    Officer of a Company, he may not run the business. So right man

    should be procured at right place in right time, otherwise their proper

    utilization may not be done. To procure righ t man at right place in

    right time, some information regarding job and job doer is highly

    essential. These information are obtained through Job Analysis, Job

    Descriptions, Job Specifications. HCL procure manpower in a very

    scientific manner . It gets information by use of these important

    documents like Job Analysis, Job Descriptions and Job Specifications.

    Without these recruitment may be unsuccessful.

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    SERIAL

    NO.

    TITLE PAGE NO.

    1 Student Declaration 2

    2 Acknowledgement 3

    3 Certificate from Organization 4

    4 College Guide Certificate 5

    5 Executive Summary 8

    6 Chapter1 ( Introduction ) 9

    6.1 Recruitment 10

    6.2 Selection 35

    7 Chapter2 (Industry Information ) 56

    7.1 Evolution 57

    7.2 HR Consulting Industry 58

    8 Chapter3 (Company Information ) 69

    8.1 Infosys 70

    9 Chapter4 (Function Area Information ) 84

    9.1 Conjugate 85

    10 Chapter5 ( General Summary ) 91

    10.1 Recruitment and Selection 92

    11 Reference 95

    12 Bibliography 96

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    Company History

    HCL Technologies is a leading global IT services company, working with clients in

    the areas that impact and redefine the core of their businesses. Since its inception

    into the global landscape after its IPO in 1999, HCL focuses on 'transformational

    outsourcing', underlined by innovation and value creation, and offers integrated

    portfolio of services including software-led IT solutions, remote infrastructure

    management, engineering and R&D services and BPO. HCL leverages its extensive

    global offshore infrastructure and network of offices in 26 countries to provide

    holistic, multi-service delivery in key industry verticals including Financial Services,

    Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes

    pride in its philosophy of 'Employee First' which empowers our 58,129 transformers

    to create a real value for the customers. HCL Technologies, along with its

    subsidiaries, had consolidated revenues of US$ 2.6 billion (Rs. 12,048 crores), as on

    31st March 2010 (on LTM basis).

    HCL is a $5 billion leading global Technology and IT Enterprise that comprises two

    companies listed in India - HCL Technologies & HCL Infosystems. Founded in

    1976, HCL is one of India's original IT garage start-ups, a pioneer of modern

    computing, and a global transformational enterprise today. Its range of offerings

    spans Product Engineering, Custom & Package Applications, BPO, IT Infrastructure

    Services, IT Hardware, Systems Integration, and distribution of ICT products across

    a wide range of focused industry verticals. The HCL team comprises over 62,000

    professionals of diverse nationalities, who operate from 26 countries including over

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    500 points of presence in India. HCL has global partnerships with several leading

    Fortune 1000 firms, including leading IT and Technology firms.

    HCL Enterprise is a leading global technology and IT enterprise. Founded in 1976

    and is one of the first Indian "IT garage startups," Founder, Chairman and CSO,

    Shiv Nadar has led HCL Enterprise's impressive growth. HCL Enterprise operates

    two major businesses. One is the India-facing SI business operated by HCL

    Infosystems, and the other is the global IT services bWhile HCL Enterprise has a 30-

    year history, HCL Technologies is a relatively young company formed, nine years

    ago, in 1998. During this period, HCL has built unique strengths in IT applications

    (custom applications for industry solutions and package implementation), IT

    infrastructure management and business process outsourcing, while maintaining and

    extending its leadership in product engineering. HCL has also built domain depth

    through a micro-verticalization strategy in industries such as Financial Services, Hi-

    tech and Manufacturing, Retail, Media and Entertainment, Life Sciences, and

    Telecom.

    HCL has created the ability to distribute value across the customer's IT landscape

    through its well-distributed services portfolio, significant domain strengths, and

    locally relevant geographic distribution. HCL has the widest service portfolio among

    Indian IT service providers, with each of its services having attained critical mass.

    Our five mature lines of business are R&D and Engineering, Custom Applications,

    Enterprise Applications, IT Infrastructure Management, and BPO Services. In

    addition, HCL has recently launched its Enterprise Transformation Service offerings

    comprising of Business, Technology, Application and Data Transformation the

    four broad needs of any enterprise. Our ability to synergistically integrate these

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    service lines across the entire IT landscape creates new zones for value creation.

    Additionally, HCL has created unique service leadership in each of these areas

    through best-of-breed unique propositions. HCLs leadership in these service areas

    has been recognized by several leading independent analysts.

    In 2005, HCL started questioning the linearity of scale-driven business models

    adopted by service providers (largely in the IT application business). The

    questioning led us to the belief that the market was rapidly approaching a point of

    inflection, that is a point where the volume and value proportionality would change,

    opening up new opportunities for service providers who aspire to focus on value.

    With this realization, HCL embarked on a transformational journey that focuses on

    value centricity in customer relationships and on leveraging new market

    opportunities, while creating a unique employee experience. Hence HCL entered a

    new phase of evolution transforming it from a volume-driven service provider to

    value-centric enterprise that turns technology into competitive advantage for all its

    customers across the globe. Today HCLs new way of doing business is being

    recognized by Harvard, IDC, Fortune, Forbes, Economist, Business Week a 2008

    -HCL to acquire British BPO firm

    -HCL BPO to adopt non-linear growth strategy

    -HCL completes acquisition of UK's Axon

    -HCL wins over Axon board for takeover bid

    -HCL Technologies Launches First-of-its-Kind on-Demand Software

    Testing Lab

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    2009

    - HCL Technologies has entered into a five-year transformational IT

    infrastructure management engagement with the Energy Future Holdings

    Corporation (EFHC), a Texas-based, privately-held energy company.

    -HCL signs a Rs 393 crore, 7 year end-to-end IT Services engagement

    with National Insurance Company

    -HCL Tech gets outsourcing contract from MTV Networks

    -HCL Signs a five year engagement with Energy Future Holdings for IT

    Infrastructure Management Services

    -HCL receives the International Investor of the Year Prize

    -HCL Technologies Emerges as a Most Admired Knowledge Enterprises

    (MAKE) Winner

    -HCL Technologies opens Global Development Center in Brazil toservice growing client base in Latin America, North America and

    -HCL Technologies opens Global Development Center in Brazil to

    service growing client base in Latin America, North America

    2010

    - HCL Technologies has announced a partnership with nMatric of the

    U.S. for providing intelligent shopfloor solutions to automotive

    manufacturers

    nd the likes.

    usiness operated by HCL Technol1991

    - HCL Technologies Limited was originally incorporated on 12 th November, as

    HCL Overseas Limited. The certificate of commencement of business was received

    on 10th February, 1992. On July 14, 1994, the name of the Company was changed

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    to HCL Consulting Limited. The Company changed its name to HCL Technologies

    Limited on 6th October 1999 to better reflect the line of activities of the Company.

    - HCL provides new technology development services to its clients. 1996

    - The 50:50 joint venture with Perot Systems Corporation in the year, provided

    access to high value client base of Perot Systems.

    - The Company has one of the largest software development infrastructures in India.

    This state-of-the-art infrastructure, which comprises seven software factories, is

    designed to take advantage of the high productivity and scalability as well as therelatively lower cost of software development in India.

    SERVICES

    HCL offers services including Software, Remote Infrastructure Management,

    Engineering and R&D Services and BPO. HCLs key services include:

    Custom Application Services Enterprise Application Services

    Enterprise Transformation Services

    Engineering and R&D Services

    Infrastructure Management

    Business Processing Outsourcing.

    In addition to this, HCL AXON, formed after the acquisition of Axon Group plc in

    December 2008, offers SAP services including:

    Business Consulting

    Solutions Implementation

    Application Management

    Blue ocean upgrades

    Integration Services. HCL serves industries such as Financial Services, Education,

    Hi-tech & Manufacturing, Aerospace & Defense, Telecom, Retail & CPG, Life

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    Sciences, Healthcare, Media & Entertainment, Travel, Transportation & Logistics,

    Automotive, Government, Energy & Utilities.

    ACQUISITIONS AND JOINT VENTURES

    The company acquired Capitalstream, a US BFSIproduct company for US $40

    million in February 2008. Capitalstream's FinanceCenter product is an addition to

    HCL's current product addressing the BFSI market - Penstock, the product that HCL

    launched in 2007.

    On 15 December 2008, it acquiredAxon Group,and was renamedHCL AXON the

    largest acquisition in the history of the Indian IT industry, surpassing Wipros $600 -

    million acquisition of Infocrossing in 2007.[

    HCL Technologies is a global IT Services company headquartered in Noida, a

    suburb of Delhi, India led by Vineet Nayar, HCL Technologies, along with its

    subsidiaries, had consolidated revenues of US$5 billion, as of 2010, and employed

    more than 58,129 workers. The name HCL is an abbreviation on HindustanComputers Limited.

    http://en.wikipedia.org/wiki/BFSIhttp://en.wikipedia.org/wiki/BFSIhttp://en.wikipedia.org/wiki/Axon_Grouphttp://en.wikipedia.org/wiki/Axon_Grouphttp://en.wikipedia.org/wiki/Axon_Grouphttp://en.wikipedia.org/wiki/HCL_Technologies#cite_note-5http://en.wikipedia.org/wiki/HCL_Technologies#cite_note-5http://en.wikipedia.org/wiki/HCL_Technologies#cite_note-5http://en.wikipedia.org/wiki/IT_Serviceshttp://en.wikipedia.org/wiki/IT_Serviceshttp://en.wikipedia.org/wiki/Noidahttp://en.wikipedia.org/wiki/Noidahttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Vineet_Nayarhttp://en.wikipedia.org/wiki/Vineet_Nayarhttp://en.wikipedia.org/wiki/Vineet_Nayarhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Delhihttp://en.wikipedia.org/wiki/Noidahttp://en.wikipedia.org/wiki/IT_Serviceshttp://en.wikipedia.org/wiki/HCL_Technologies#cite_note-5http://en.wikipedia.org/wiki/Axon_Grouphttp://en.wikipedia.org/wiki/BFSI
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    OBJECTIVE OF THE STUDY

    In HCL the recruitment policy spells out the objective and provides a

    framework for implementation of the recruitment programme in the

    form of procedures. The company involves a commitment to broad

    principles such as filling vacancies with best qualified individuals.

    The recruitment policy in a company may embrace spell issue such as

    the extent of promotion from within, attitudes of enterprise in recruit ing

    old, handicapped and minor individuals, minority group members,

    partt ime employees and relatives of present employees.

    In a company HCL, there usually a staff unit attached with personnel

    or an industrial relations department designated as employment or

    recruitment office. This specialization Of recruitment enables staff

    personnel to become highly skilled in recruitment techniques and their

    evaluation.

    However, recruitment remains the line responsibility as far as the

    personnel requisition forms are originated by the personnel, who has the

    final words in the acceptance or rejection of a particular applicant.

    Despite this the staff personnel have adequate freedom in respect of

    sources of manpower to be tapped and the procedure to be followed for

    this purpose

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    SCOPE AND IMPORTANCE OF THE STUDY

    SCOPE

    1. To structure the Recruitment policy of HCL for different categories of

    employees.

    2. To analyse the recruitment policy of the organization.

    3. To compare the Recruitment policy with general policy.

    4. To provide a systematic recruitment process.

    5. It extends to the whole Organization. It covers corporate office, sites and works

    appointments all over India.

    6. It covers workers, Clerical Staff, Officers, Jr. Management, Middle Management

    and Senior Management cadres.

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    IMPORTANCE

    Without focusing the pattern of management, organization philosophy

    highlights on achieving a surely where all citizens (employees) can lead a

    richer and fuller life. Every organisation, therefore, strikes for greater

    productivity, elimination of wastes, lower costs and higher wages, so the

    industry needs a stable and energetic labours force that can boast of

    production by increased productivity. To achieve these objectives a good

    recruitment & selection process is essential. By which industry strikes right

    number of persons and right kind of persons at the right time and at right

    places through and the planning period without hampering productivity.

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    RESEARCH METHODOLOGY

    To design this project report, a through literature survey was conducted

    which included detailed study of books and journals available on the subject.

    Based on this survey, a questionnaire was prepared to evaluate training

    and development programs. The research also included few personal

    interviews with the trainees as well as the trainers who gave an insight into

    the various training programs conducted to gain practical view of the

    programs.

    DATA COLLECTION

    A sample size of 20 employees are studied for this purpose. Employees

    of different unit where randomly administrated the questionnaire.

    DATA ANNAYSIS

    The analysis of data was done on the basis of unit, age and number

    of years of experience and factors.

    Analysis was done using the simple average method so that, finding of

    the survey was easily comprehensible by all.

    SOURCES OF DATA COLLECTION:

    The primary as well as the secondary sources was used for collection of data.

    In primary source of data collection the interview schedule and questionnaire

    and opinion survey were used and in secondary source of data collection

    relevant records, books, diary and magazines were used. Thus the source of

    data collection were as follows:

    PRIMARY SECONDARY

    1. Interview schedule 1. Diary

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    2. Questionnaire

    2. Books

    3. Opinion Survey

    3. Magazines

    4. Other records

    I have used structural interview schedule, questionnaire and opinion survey for

    collection of data from primary source. Interview schedules were used for

    workers clerical , category and questionnaires were used for supervisory and

    executive cadre and opinion survey was used to know the technology,

    perceptions, thoughts and reactions of the executives, employees/workers and

    trade union members of the organization.

    I have used the secondary source like diary, books, magazines and other

    relevant records for collection of data to know about the industry as well as

    the respondent.

    DATA TYPE

    Primary as well as secondary data was collected.

    RESEARCH APPROACH

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    Conducting a field survey did a subjective assessment of the qualitative data.

    The research method used was that of questionnaire & interview for primary

    data & an extensive literature survey for secondary data.

    RESEARCH INSTRUMENT

    The questionnaire was used as the primary instrument for the collection of

    primary data which contained open-ended questions to chance response. In

    addition the personal interview method was employed to draw out answers to

    subjective questions, which could not be adequately answered through the use

    of questionnaire.

    Preparing the questionnaire

    The first task in the process of measuring the level of recruitment of

    the candidates in HCL was to prepare questionnaire. For this purpose a

    number of questionnaire we studied and finally a questionnaire where

    framed.

    The questions where grouped under five categories:

    1. Company related

    2. Environment related

    3. Supervision related

    4. Growth related

    5. Job related

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    The questionnaire are also ask the employees for the demographic

    details regarding:

    6. Age

    7. Number of years of experience

    8. Unit

    9. Department

    10.Grade

    Questionnaire consist of the following things:

    Which focused on the employee awareness levels regarding benefits

    provided which & outside the organization & assessing his overall

    satisfaction level. This prepared ground for further enquiry & enabled

    better analysis of the questions, which followed.

    Which focused on specific policies & judged them from different

    aspects making the questionnaire indepth & specific.

    Which consisted of open-ended question, inviting views & suggestions

    from the respondents.

    INTERVIEW

    Interviews lead to a better insight to subjective & open questions almost all

    interviewees responded.

    SAMPLE UNIT

    The sample unit consisted of all the departments of HCL.

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    SAMPLE FRAME

    Consisted of a comprehensive list of all the employees of HCL.

    SAMPLE SIZE

    Sample size=25 out of universe of 500.

    SAMPLE DESIGN

    Care was taken to choose the sample based on considerations like age, sex &

    work experience of respondents thus enabling better representations of the

    heterogeneous population. However, the sample design was that of

    convenience sampling or haphazard sampling only. The time consideration

    & size of population were major factors in determining choice of sample

    design.

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    DEFINATION

    Recruitment is the process is seeking out and attempting to attract individuals

    in external labor markets, who are capable of and interested in filling

    available job

    Vacancies .Recruitment is an intermediate activity whoseprimary function is

    to serve as a link between human resource planning on the one hand and

    selection on the other.

    To Recruit Means To Enlist, Replenish Or Reinforce.

    Recruitment begins by specifying the human resource requirements, initiating

    activities and actions to identify the possible sources from where they can be

    met, communicating the information about the jobs, term and conditions, and

    prospectus they offer, and enthusiast people who meet the requirement to

    respond to the initiation by applying for the jobs.

    AIM

    The aim of recruitment is the information obtained from job description and

    job specification along with precise staffing standards from the basis for

    determinig manpower requirement to attain the organizational objective.

    Recruitment Needs Are Of Three Types:

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    1 Planned, anticipated and unexpected planned need arise from changes,

    in organization and retirement policy.

    2 Resignations, deaths and accidents and illness give rise to unexpected

    needs.

    3 Anticipated needs refer to those movements in personnel which an

    organization can predict by studying trends in the internal and external

    requirements.

    Features Of Recruitment:

    1 Process or series of activities rather than a single act or event.

    2 A linking activity as it brings together those with the jobs(employer)

    and those seeking jobs(prospective employees).

    INTERNAL SOURCE OF RECRUITMENT

    Internal Transfer/Promotion with necessary screening, training and

    selection to meet the specified requirement. It would be desirable to

    utilize the internal sources before going outside to attract the candidates.

    The two categories of internal sources including a review of the present

    employees and nomination of the candidates by employees.

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    Merits and Demerits of Internal Recruitment.

    Merits.

    Following are the merits of the internal source of recruitment;

    1. Increase in Morale

    Recruitment through the internal sources, particularly promotion,

    increases the morale of the employee. Every body in the organization know

    that they can be promoted to a higher post, their morale will be boosted and

    their work efficiency will increase.

    2. Better Selection

    The people working in the enterprise are known by the management and for

    selection higher post does not carry any risk as the employees are known.

    3. Economical Internal

    Internal sources is highly economical because no expenditure is involved in

    locating the source of recruitment and no time is wasted in the long process of

    selection. More over, these employees do not need extensive training because

    they already know about all the works of the enterprise.

    4. Labor- turnover is Reduced

    When the employees know that they can be promoted to higher posts, they do

    not leave the enterprise. As a result of this policy labour turnover is reduced

    and the status of the company increases.

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    5. Better Labour-Management Relation

    When the internal source of recruitment is used the employees remains

    satisfied which leads to the establishment of better labour-management

    relationship.

    Demerits

    The internal source of recruitment of employees suffer from the following

    demerits:

    1. Check on Young Blood

    The defect of the internal source of recruitment is that the young people fully

    equipped with the modern technical knowledge remain excluded

    from the entry in enterprise. As a result, the old people run the enterprise with

    the old ideas and experience.

    2.Limited choice.

    The internal recruitment of the employees reduces the area of choice. The

    reduction in the area of choice means less number of applicants. The choice is

    to be made out of people working in the enterprise.

    3.Encourages Favoritism.

    Internal source encourages favoritism in this system, the superiors usually

    select their favorites. Sometimes even a less capable person is selected which

    harms the enterprise. In this system , generally the personal impression of the

    managers about the employee is given preference for selection.

    EXTERNAL SOURCES OF RECRUITMENT

    An external source of Recruitment is considered from the combination of

    consultant and Advertisement

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    Merits and Demerits of External Recruitment Merits.

    The external recruitment has the following merits:

    1.Entry of young blood.

    Recruitment through external source brings in new persons with modern ideas

    which can be profitable for the organization.

    2.Wide choice.

    The use of external source of recruitment increases the number of candidates

    and widen the choice. The managers judge the capabilities of the applicants

    and select the best ones for appointment.

    3.Less Chances of Favouritism.

    All the candidates, under this system of recruitment, are new for the managers

    and this exclude the possibility of favouratism.

    Demerits.

    In spite of many merits, the system of recruitment from external sources is not

    free from defects. Its chief demerits are:

    1.Decrease in Morale of Existing Employees.

    By adopting the system of external recruitment the chances of promotion of

    the present employees come to an end. Since there is no hope of any

    promotion the morale of the employee decreases and they do not perform their

    work with dedication.

    2.Chances of Wrong Selection.

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    There are chances of wrong selection due to non-availability of information in

    case of external recruitment. If the wrong selection will upset the working

    condition of the organization.

    3.Costly Source.

    The external source of recruitment involves expensive advertisement, long

    selection process and training after selection which increases organizational

    expenditure.

    4.Increase in Labour-turnover.

    When the employees know that they cannot be appointed on high posts in the

    enterprise, they leave the organization at the first available opportunity, and

    as a result an increase in the labour-turnover which lowers the prestige or the

    reputation of the enterprise.

    5.Detorioration in Labour-Management Relationship.

    Making use of the external source of recruitment affects the present

    employees and there is an increase in the incidents of strikes and lock-out.

    LEGAL & POLITICAL CONSIDERATIONS

    The constitution provides for the following as the fundamental rights of a

    citizen:

    Article 16 (1): No citizen shall, on ground of religion, race, caste, sex,

    descent, place of birth, residence or any of them, be negligible for an

    discriminated against in respect of any employment or office under the state.

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    Article 16 (3): Nothing in this article shall prevent parliament from making

    any law persuading, in regard to a class or classes of employment on

    appointment to an office (under the govt. of or any local or other authority

    within a state or union territory), any requirement as to residence within that

    State or Union Territory prior to such employment or appointment.

    The constituent ensures, in the directive principles of state policy, certain

    safeguards for scheduled castes, scheduled tribes & other weaker sections.

    Except in cases which are covered by Article 46 of the constitution, there can

    be no discrimination in the matter of employment anywhere in the country for

    any citizen.

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    OBJECTIVES OF RECRUITMENT

    To attract people with multidimensional skills and experiences that suit

    the present and future organizational strategies.

    To induct outsiders with a new perspective to lead the company.

    To infuse fresh blood at all levels of the organization.

    To develop an organizational culture that attracts competent people to

    the company.

    To search or head hunt/head pouch people whose skills fit the

    companys Values.

    To devise methodologies for assessing psychological traits.

    To seek out Non Conventional development grounds of talent.

    To search for talent globally and not just within the company.

    To design entry pay that competes on quality but not on quantum.

    To anticipate & find people for positions that do not exist yet.

    Steps on Recruitment Process

    The recruitment process consist of the following steps:

    Generally begins when the personnel department receives requisitions

    for recruitment from any department of the company the personnel

    requisitions contains detail about the positions to be filled. number of

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    persons to be recruited, required from the candidate, terms and

    conditions of employment and at the time by which the persons should

    be available appointment etc.

    Locating and developing the sources of required number and type of

    employees.

    Identifying the prospective employees with required characteristics.

    Communicating the information about the organization, the job and the

    terms and conditions of service.

    Encouraging the identified candidates to apply for jobs in the

    organization.

    Evaluating the effectiveness of recruitment process.

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    CONCEPTUAL FRAME WORK OF

    RECRUITMENT PROCESS

    Human resource Management classically pertains to planning; recruitment,

    selection, placement, induction, compensation, maintenance, development, welfare

    etc. of Human Resources of any organisation to enable the organization to meet its

    objective while also enabling the human resources to attain their individual goals.

    As is evident from the definition of the concept the entire theme revolves centrally

    around human resource and its role in enabling simultaneous satisfaction of

    individual and organizational goals.

    The immediate conclusion that follows from this is that the prime movers of the

    organisation are the individuals. The process of bringing employees into the folds of

    organisation is termed as recruitment and can be unambiguously treated as the

    central pillar for foundation stone of the entire concept of human resource

    management.

    It is easy to see why recruitment has accorded such a high position out of the various

    facets of human resource management. The reason is simply that unless one has

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    human resource in the organisation whom will the human resource managers

    manage or whose energy will they channalise productively and usefully.

    Keeping this idea into mind this Projects is an attempt to study various options that

    are available both theoretically as well as practically for an organisation to launch

    itself into the task of recruitment.

    METHODS AND TECHNIQUES OF

    RECRUITMENT

    In a company recruitment sources indicates where human resources may be

    procured, the recruitment methods and techniques deal with how these

    resources should be tapped. As soon as the manpower manager has

    determined the personal qualities required on the part of an individual to fill

    an vacant position and visualized the possible sources of candidates with

    these qualities, his next step relates to making contact with such candidates.

    There are commonly three methods of recruitment which company follows:

    1.DIRECT METHOD

    2. INDIRECT METHOD

    3.THIRD PARTY METHOD

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    Following includes in the procedure

    Job Annalysis Form

    Job Specification Form

    Interview Schedule

    Application Form for

    Employment

    Interview Assesment Form

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    1.MAN POWER RECRUITMENT

    As and when the need arises , the Manpower Requirement Form is

    dually filled by the HOD/Group Manager of the concerned

    department and forwarded to the HRD Department.

    The HRD Department initiates activity on the recruitment once the

    "Manpower Requirement" form is approved by MD.

    All "Manpower Requirement "Forms are maintained by the HRD

    Department.

    2.IDENTIFYING SOURCES OF RECRUITMENT

    On the basis of Manpower Requirement Form a recruitment source is

    identified. The source of recruitment could be external or internal.

    INTERNAL SOURCE OF RECRUITMENT

    Internal Transfer/Promotion with necessary screening, training and

    selection to meet the specified requirement. It would be desirable to

    utilize the internal sources before going outside to attract the

    candidates. The two categories of internal sources including a review

    of the present employees and nomination of the candidates by

    employees.

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    The COMPANY suggests that the effective utilization of internal

    sources necessitates an understanding of their skills and information

    regarding relationships of jobs. This will provide possibilities for

    horizontal and vertical transfers within the enterprise eliminating

    simultaneous attempts to lay off employees in one departmen t and

    recruitment of employees with similar qualification for another

    department in the company. Promotions and Transfers within the plant

    where an employee is best suitable improves the morale along with

    solving recruitment problems.

    These measures can be taken effectively if we established job families

    through job analysis programmes combining together similar jobs

    demanding similar employee characteristics. Again, employee can be

    requested to suggest promising candidates. Sometimes in a company the

    employees are given prizes for recommending a candidate who has

    been recruited. The usefulness of this system in the form of loyalty

    and its wide practice, it has been p ointed that i t gives rise to cliques

    posing difficulty to management.

    Therefore, in this company before utilizing the system attempts should

    be made to determine through research whether or not employees thus

    recruited are effective on particular jobs. Usually, internal sources can

    be used effectively if the number of vacancies are not very large,

    adequate, employee records are maintained, jobs do not demand originality

    lacking in the internal sources, and employees have prepared themselves

    for promotion.

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    EXTERNA L SOURCE S OF RECRUITMENT

    An external source of Recruitment is considered from the combination

    of the following options:

    CONSULTANT

    Consultant are given the requirement specifying qualifications,

    experience and all other necessary details . In consultant we considers

    the employment agencies, educational and technical institute, casual,

    labor and mail applicants, trade unions and other sources. Our company

    have developed markedly in large cities in the form of consultancy

    services.

    Usually this company facilitate recruitment of technical and professional

    personnel. Because of their specialization, they effectively assess the

    needs of their clients and aptitude and skills of the specialized

    personnel. They do not merely bring an employer and an employee

    together but computerize lists of available talents, utilizing testing to

    classify and used advance techniques of vocational guidance for

    effective placement purposes.

    Educational and technical institutes also forms an effective source of

    manpower supply. There is an increasing emphasis on recruiting

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    students from different management institutes and universities' commerce

    and management departments by recruiters for positions in sales,

    accounting, finance, personnel and production. These students are

    recruited as management trainees and then pl aced in special company

    training programmes. They are not recruited for particular positions but

    for development as future supervisors and executive.

    Indeed , this source provides a constant flow of new personnel with

    leadership personalities. Vocational schools and industrial training

    institutes provides specialized employees, apprentices, and trainees for

    semiskilled and skilled jobs. Persons trained in these schools and

    institutes can be placed on operative and similar jobs with a minimum

    of in plant training. However, recruitment of these candidates must be

    based on realistic and differential standards established through research

    reducing turnover and enhancing productivity.

    The enterprise depends to some extent upon casual labour or

    " applicantat the gate" and mail applicants. The candidates may appear

    personally at the company's employment office or send their

    applications for possible vacancies. According to company the quality

    and quantity of such candidates depend on the im age of the company

    in community. Prompt response to these applicants proves very useful

    for the company. The company find that this source is uncertain, and

    applicants reveal a wide range of abilities necessitating a careful

    screening. Despite these limitations, it forms a highly inexpensive

    source as the candidates themselves come to the gate of the company.

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    It also provides measures for a good public relations and accordingly ,

    the candidates visiting the company must be received cordially.

    Trade unions are playing an increasingly important role in labour

    supply. In several trades, they supply skilled labour in sufficient

    numbers. They also determine the order in which employees are to be

    recruited in the organization. In industries where they do not take

    active part in recruitment, they make it a point the employees laid off

    are given preference in recruitment.

    ADVERTISEMENT

    All recruitment advertisements are placed centrally by the HRD

    Department.

    The advertisement is drafted by HRD Department in consultation

    with the concerned Department.

    All related documents of Advertisements released are maintained in

    the "Advertisement" file.

    In addition to the above sources, several organizations develop sources

    through voluntary organizations such as clubs, attracts employees of

    competitors looking for a change or good prospectus for employment,

    utilize women, older workers and physically handicapped for specific

    positions where they are best suitable, and use the "situation wanted"

    advertisement in newspapers.

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    3.SELECTION

    A .SCREENI NG/SHORTLI SI NG

    Resumes received from consultants and/or from the advertisements

    released in Newspaper/Magzine are screened by HRD Department in

    consultation with the concerned department.

    B.I NTERVIEW CALL

    The shortlisted candidates are contacted for interview through an

    interview call letter/telephone call/e-mai l or through the consultants.

    C.INTERVIEW SCHEDULE

    Interview schedule is prepared and sent to the concerned Department's

    HOD, Interview panel and a copy is kept for HRD Department

    records. The Interview Schedule include the following requirement.

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    6.STATISTICAL ANNALYSIS

    An Annalysis of the manpower requirements is prepared periodically based on

    the following factor:

    Source of recruitment

    Resumes received and short-listed

    Interviews conducted

    Candidates selected

    Candidates joined

    F FORMATSThe Formats of the company includes the following: MANPOWER REQUIREMENT PERSONAL DATA FORM INTERVIEW ASSESSMENT FORM JOINING REPORT

    STAFF COMPARISION SHEET SALARY PROPOSAL SHEET

    These Formats, when filled up, are available in the individual personal files

    along with other personal details of the individual, which are confedential innature.

    G RECORDSThe company includes the following records

    Manpower Requirement Forms Correspondence for release advertisements Correspondence with consultant

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    CANDIDATES WILLINGNESS TO JOIN THE COMPANY

    17%

    28%

    16%

    11%

    5%

    23%

    Chart Showing Employees Willingnessto Join

    the Company

    Reputation of the Company Working EnvironmentSalary Package Job Prospect

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    From the chart it can be understood that most of the employees are inspired

    by the working environment of the company which resembles the personal

    traits of the Indians. I can also see that matters much followed reputation of

    the company and salary package which comprised 11% and 16% respectively.

    Job prospect plays a minor role in the minds of a candidate who had already

    joined the company. Location of the company (which comprised 5% of the

    sample size) where majority of the employees are qualified with technical

    who in most of the cases dare to bother it.

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    MOST RELIABLE TYPE OF INTERVIEW IS

    I tried to find out the most reliable type of interview according the

    employee. They expressed different view. According to the sample

    employees. I found that behavioral interview is most reliable and this

    36%

    21%

    36%

    7%

    Chart Showing the Reliable Type of Interview is

    Behavioral Situational Structured Stress

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    view was supported by 36% of the sample employees. Similar support

    was begged by the situational interview, while 26% structured interview

    and only 7% favoured stress interview. Corresponding to this data I

    have drawn a pie chart above: -

    In HCL all the applications received in each branch/function (HR or

    Finance) will be separately arranged in descending order of merit i.e.

    based on a percentage of aggregate marks of all the years/ semesters of

    professional course and only the required number (according to the ratios

    mentioned) starting from the top will be called for written test in each

    discipline of Engineering/Function (HR or Finance). In case of a tie at

    cut-off marks, all the candidates scoring cut-off marks will be called for

    written test. The Written Test papers will be objective type in nature and

    will be in Hindi & English. Based on merit and requirement, the short -

    listed candidates will have to appear for Psychometric Test and/or

    Behavioral Assessment Interview followed by Personal Interview.

    Candidates will be invited for Psychometric Test and/or Behavioral

    Assessment Interview followed by personal interview, in order of merit

    on the basis of Written Test performance. In case of a tie at cut -off

    marks, all the candidates scoring cut-off marks will be called for

    interview.

    The candidates are advised to ensure while applying that they fulfill

    the eligibility criteria and other requirements mentioned in this

    advertisement and that the particulars furnished by them are correct in

    all respects. In case it is detected at any stage of recruitment process

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    that the candidate does not fulfill the eligibility criteria and/or does not

    comply with other requirements of this advertisement and/ or he/she has

    furnished any incorrect/ false information or has suppressed any material

    fact(s), his/her candidature is liable to be rejected. If any of the above

    shortcomings is/are detected, even after appointment, his/her services are

    liable to be terminated without any no

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    BEST WAY TO RECRUI T PEOPLE

    40%

    25%

    20%

    15%

    Chart Showing the Best way to Recruit People is

    Advertisement Walk-ins Variable Search Firms

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    The employees at HCL expressed their varied views about the best

    way, according to them, to recruit people. The employees in HCL bear

    an opinion (about 40% of the sample) that advertisement is the best way

    to recruit people. While to 25% of the sample employees feel that

    walk-ins is best way while 20% feel that variable ways are the best.

    Others feel that recruiting people from search firms in a best way.

    Corresponding to this data I have drawn a pie chart above:

    The aim of advertising is to make people aware that a vacancy exists

    and to persuade them to apply for the position. Advertising helps to

    define exactly the need of the company, and what separates it from its

    competitors. Often the people you want to attract are not openly looking

    for a new job, so you need to think of ways to sell the attributes of

    the company, e.g. what makes It unique, its culture, values, philosophy

    and so on.

    Good advertising highlights the assets of the position and appeals to

    the career needs and concerns of the desired applicants. It is worth

    making your advertisement effective and attractive, as there is a high

    correlation between advertisements with accurate and complete

    information and recruitment suc

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    RESPONSE GIVEN BY THE STAFF ABOUT THEIR QUERY

    94%

    6%

    Chart Showing Employees Satisfied with theResponse given by the Staff about Query

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    My survey clearly concludes that response of the company to any query made

    by the employees was absolutely good since 94% of my survey favors to this.

    6% ratio of unsatisfied can also be further reduced if communication system

    is further improved. Corresponding to this data I have drawn a pie chart

    I hereby submit my suggestion that every query by any employee should be

    seriously considered and it should be dealt in depth and if at any particular

    time of query if proper reply/material is not available, even than the answer

    must be given at a later stage after getting full information from the source

    available and the answer should not be kept in abeyance.

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    HOW CANDIDATES ARE RECRUITED IN THE COMPANY?

    There are various ways of recruiting candidates in the company as depicted in the

    chart below: -

    85%

    6%

    9%

    Chart Showing Employees Recruitment Process

    Written Exam. Written Exam & Interview Written Exam, G.D. & Interview

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    From the chart it is quiet clear that the company adopts various processes for

    recruiting the right candidate. Actual recruitment procedure followed by the

    company is by conducting written examination followed by interview which

    comprised 85% of my sample survey of 36 employees. But still some

    candidates are also chosen through written exam, GD& interview comprising

    only 6% and others comprising only 3%. These others include the reference

    of the existing employees within the organization itself.

    Eligible candidates will be invited for objective type written test at

    their own expense. In Other words all the applications received in each

    branch/function (HR or Finance) will be separately arranged in

    descending order of merit i.e. based on a percentage of aggregate marks

    of all the years/ semesters of professional course and only the required

    number (according to the ratios mentioned) starting from the top will

    be called for written test in each discipline of Engineering/Function (HR

    or Finance). In case of a tie at cut-off marks, all the candidates scoring

    cut-off marks will be called for written test. The Written Test papers

    will be objective type in nature and will be in Hindi & English.

    WRITTEN TEST CENTRES

    The Written Test will be conducted at following eight centers:

    1. Bhopal 2. Chennai 3. Delhi 4. Hyderabad 5. Kolkata 6. Mumbai 7.

    Silchar 8. Varanasi Candidates have to choose one of these cities as

    Test Centre and no change will be allowed subsequently .HCL reserves

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    the right to change or delete any of the above mentioned test centers

    at its discretion.

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    JOB SPECIFICATION OF THE EMPLOYEES

    Almost all the candidates got the specified jobs offered to them. This implies

    that the company has the organized manpower planning and well organized

    recruitment policy as shown in the following chart: -

    97%

    3%

    Chart Showing Job Specification of theResponse of the Employees

    Y

    N

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    From the chart above it crystal clear that the candidates get exactly the same

    job as specified. So from the companys perspective it is a good sign for the

    overall growth & development. Still some employees who comprised only

    2.33% of my sample study.

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    THE ATTITUDE OF H.R. MANAGER

    13%

    30%57%

    Chart Showing what employees feel about the Attitude of H.R.Manager

    Good

    Very G

    Excelle

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    The chart below depicts that most of the employees are doing service as per

    my survey of 20 employees. Most of the employees are satisfied with the

    attitude of H.R. Manager. 13% says Good attitude, 30% says Very Good and

    45% says the attitude of H.R. Manager is excellent.

    Corresponding to this data I have drawn a pie chart

    From the chart it is crystal clear that the attitude & working of H.R. Manager

    is whole heartedly accepted to all the employees of the company. This will

    definitely boost the morale of the employees, which ultimately will increase

    efficiency, & working of the employees resulting in better growth of the

    company. Thus by every means company is profitable. Moreover such

    behavior of H.R. Manager can become the ideal of their colleagues &

    subordinates.

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    Corresponding to this data I have drawn a pie chart below: -

    THE PRIMARY SOURCE OF INFORMATION FOR RECRUITING

    PEOPLE SHOULD BE

    According to the sample employee the primary source of recruiting people is

    Managerial. However, Testing & Recruiters Themselves source are the second most

    favored source of Recruiting people. Whenever the process of Recruitment is to be

    carried out. Managerial source of Recruiting people should be heavily considered

    Advertisement in publications and recruitment booklets and information sheets forapplicants were found to be the most frequently and the least frequently used method

    of managerial recruitment.

    Newspaper advertisement was found to be the most preferred technique, while

    advertisement in the technical and professional journals was the least preferred

    technique for managerial recruitment in HCL.

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    The above chart depicts that the Application Blank of the company was up to

    the marks as everyone has praised & liked it. All the information and present

    status of the candidate is very thoroughly covered and it also acts as a ready

    reckner for the company. All the information is gathered and define each and

    every thing very clearly about candidate who are applying for the job .

    10%

    35%55%

    Chart Showing Opinion about BHEL Company's ApplicatiooBlank

    Good Very Good Excellent

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    FINDINGS

    1. Under recruitment Procedures Requisition System is incorrect because the

    replacement does not require fresh approval, unless it is in place of termination.

    2. The data banks are not properly maintained.

    3. The dead bio-data are never being destroyed.

    4. Proper induction is not given to all the employees. It reserves to only a few

    levels.

    5. Salary comparison is not justifies. Old employees are demoralized by getting

    less surely then new employee.

    6. Salary fixation has a halo effect .

    7. Recruitment procedure is not fully computerized.

    8. Manpowers are recruited from private placement consultancy, who are

    demanding high amount of fees, where as HRD Department is not fully utilised

    to recruit manpower by advertisement.

    9. Before recruitment cost benefit analysis is not done properly. It causes

    manpower surplus which makes loss in the industry.

    10.Manpower is recruited from reliable source however efficiency does not

    recognise.

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    RECOMMENDATION

    1.Fresh requisition requires approval and not replacement.

    1. The Data Banks should be computerised.

    2. The dead CVs should be destroyed.

    3. Each level of employee should be formally inducted and introduced to the

    Departmental Head. If not all levels, at least Asst. Manager and above category

    of employees.

    4. Salary comparison should be seriously done to retain the old employees.

    5. Proper salary structure to be structured to attract people and make it tax

    effective.

    6. Cost benefit analysis should be alone before creating a position or recruitment of

    manpower.

    7. Recruitment process should be fully computerised.

    8. External source should be given equal importance with internal source. By

    which new brain will be inducted in the company with skill, talent, efficiency

    etc.

    9. Manpower planning should be followed before recruiting.

    10.Proper inquiry should be done regarding previous employment of a candidate

    before recruitment to avoid industrial disputes.

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    BIBLIOGRAPHY

    Principles and practice of Managementby C.B. Gupta.

    Human Resource Developmentby U.B. Singh

    Management of human Resource.

    Dynamic of personnel administration by M.N. Rudrabasavaraj.

    www.HCL.com

    HCL manual

    http://www.bhel.com/http://www.bhel.com/
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    ANNEXURES

    INTERVIEW SCHEDULEAuthorized Signatory

    Preliminary interview of the candidates is conducted by HRD based

    on Personal Data Format given below filled up by the candidate

    with the help of technical person along with the Dept.

    Date:

    Venue:

    Position:

    NAME OF THE CANDIDATE TIME REMARKS

    INTERVIEW C LL LETTER

    Date ----------------

    Dear Sir,

    ___________________________________________________

    This has reference to your application for the above mentioned

    position in our organisation.

    We are pleased to invite you for a meeting with the undersigned

    on.ata.m./p.m. please confirm this

    appointment.

    We have enclosed a blank personal Data Form. Please fill this in

    and bring with you along with your educational and experience

    certificates / testimonials in original for the meeting.

    No TA/DA shall be admissible for attending this interview.

    You will be reimbursed to and for train fare by 1st

    / 2nd

    class for

    attending this interview.

    We take this opportunity to thank for the interest you have shown

    in joining our organisation.

    Yours sincerely,

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    For HCL

    D.PERSONAL DATA FORM

    Any candidate appearing for an interview in the company is required to fill

    in his/her particulars in the prescribed "Personal Data Form"

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    PPLIC TION FORM FOR EMPLOYMENTCONFIDENTIAL

    Refrence(including advt. ref. if any)

    PositionApplied for

    Time forJoining

    PERSONAL DETAILS:Name: ( in Block letters as registered in school certificate)

    (First Name) (Middle Name) (Last Name)

    Present Address:

    Permanent Address

    Tel. Res. Mob.

    Tel. Off. E-mail (Personal)

    Date of Birth Age Place of BirthState

    Martial Status: Married/ Single Children: Male of age

    Female ofage

    EDUCATION: Details of all examination passed from matriculation or

    equivalent onwards

    Exam/Degree/Diploma/Certificate

    School/College/University

    YearofPassing

    Branch ofStudyElectives/SpecializationSubjects

    Class/Grade/Division& % ofmarks

    Regular/PartTime/Correspondence

    State reasons for gaps in studies, if any:

    Academic Achievements:PROJECT WORK/PUBLICATION/THESIS

    Organization Details From To

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    BRIEF DETAILS OF ANY PRESENTATION/ PUBLICATION/

    THESIS, IF ANY

    WORK EXPERIENCE:

    Present/ Last Job

    Organization Period of Employment

    Address From: To:

    Nature of Business

    Telephone Current Position/Position held

    Sales Turnover of the organization No. of employees in theorgn.

    Sales Turnover of your unit No. of employees in yourunit

    No. of employees in the Dept. you work No. of ExecutiveNo.of -Non- Executive

    No. of Direct report: No. of Executives No. of Non-Executive

    List your 3 core competencies List 3 Key Achievements in your

    career1. 1.2. 2.3. 3.

    Please draw a brief organization chart of your dept./ Division andoutline your responsibilities (Attach sheets giving details if required)

    Organisation Chart: Current

    Responsibilities Previous

    Employment Details: (Start from recent employment)Name of Period Position Position Brief description Last drawn

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    the

    organizati

    onFrom To Joined Last

    Held ofresponsibilities Gross salaryPer month

    Present Remuneration Drawn:

    A. Monthly:

    Basic DA HRA/Lease Conveyance Any other(mentiondetails)

    Totalp.m.

    Totalp.a.

    B. Annual:

    LTA Variable pay/Bonus Medical Any other Total p.a.

    C. Other Terminal Benefit p.a.

    Pf Superannuation Gratuity Totalp.a.

    D. Gross p.a.

    (Total of A, B & C)

    E. Other perk not included in Gross

    Due date of next increment: Any other information relating to theabove

    GENERAL

    Language Known

    Language Read Write Speak

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    1. Have you any relative working in HCL? Yes/No

    If yes please give details : Name Relationship

    Designation Unit / Department

    2. Have you earlier applied for any position in any of our factories/Offices?

    Yes/No

    3. Is your spouse e employed? Yes/No

    4. Have you any locational constraints? Yes/No

    If yes, please give details/ reasons

    5. Can you undertake frequent t travels:Yes/No

    6. Extra Curricular Activities:

    7. Interests/Hobbies:

    8. References: Please give names, addresses & Telephone Nos., of two

    Persons other than relatives to whom we may refer about you.

    1. 2.

    Any other information you would like to add:

    DeclarationI declare that the information given by me in this applicat ion is trueand complete to the best of any knowledge and belief. I am not aware

    of any circumstances which might affect my fitness for employment. Ifany time, later, it is found that I have not disclosed any materialinformation or have given incorrect or false information, the companywill be liberty to terminate my appointment without any notice orcompensation.

    Date: Place: Signature of Applicant

    We thank you for information and assure you that this will be kept in strictConfidence.

    E.CONDUCTING INTERVIEWS

    Interviews are conducted by an panel, which includes a staff memberfrom the concerned department and may include an had representative.

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    F.INTERVIEW ASSESSMENT

    Interview assessment Format is filled up by the interview panelimmediately after the interview and all the relevant papers are

    forwarded to the HRD Department at the earliest. The InterviewAssessment include the following form which considers the followinginformation:

    INTRVIEW ASSESSMENT FORM

    Interviewees Name Date 2 006Post Applied For Venue

    1. 2. 3.

    ASSESSMENT FACTORS RATING REMARKS

    Appearance

    Technical Knowledge

    General Knowledge

    Experience

    Communications Skills

    Innovative Thinking& Logic

    Growth Potential

    Decision Making

    Leadership Skills

    Maturity

    Interest/Cultural background

    A=Very Good B=Good C=Average

    D=Below Average

    Overall strong points

    Overall weak points

    Written Test/Remarks

    Reason for leaving

    Remuneration Expected

    Suitable for any otherDeptt./job

    Comments, if any

    G.SALARY FI XATI ON

    "Staff comparison statement" and " salary proposal" formats are used for

    this purpose.

    Selected Not- Kee Call for final

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    H .OFFER AND APPOINTMENT LETTER

    A candidate selected for appointment is issued an offer letter

    mentioning the expected date of joining.

    Extension of time to join duties is granted to the candidate purelyat Management discretion.

    A Detailed Appointment letter is issued after the individuals joinsand fills the joining report.

    The offer and appointment letters are signed to all new joiners.

    4.JOINING FORMALITIES

    All the new joinees are required to fill-up the relevant papers such asNominations under Insurance and Gratuity schemes, PF DeclarationForms etc. and all these records are maintained in their personal files.Induction Training is organized for the new joinees. Induction isorganized internally by HRD Department depending on the number of

    joinees in a month. Training needs o f the new joinees are identified asper the procedure.

    On the joining detailed appointment letters are issued as per belowmentioned levels:-

    1) APPOINTMENT LETTER Language for below Asst. Manager level isgiven in the following format

    BELOW ASSTT. MANAGER LEVEL

    ___________________ Dated :___________________

    ___________________

    ___________________

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    LETTER OF APPOINTMENT

    Dear Mr. __________________________

    With reference to the offer letter no.______________________dated __________

    we are pleased to appoint you as ____________________ on the following terms

    and conditions:

    Ordinarily your period of probation will be Six months which could be further

    extended

    for a period not exceeding three months and during probationary period/extended

    probationary period your services are liable to be terminated without any notice or

    without assigning any reason or compensation in lieu thereof.

    EMOLUMENTS:

    A) you will be paid following emoluments:

    Basic Salary : Rs. __________ p.m.

    House Rent Allowance : Rs. __________ p.m.

    Local Travelling Expenses : Rs. __________ p.m.

    You shall also be entitled to benefits like Bonus,Gratuity, PF, ESI & L.T.C

    as per rules of the company.

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    B) Further increment will be based on efficient, satisfactory and loyal dischargeof duties and may be withheld in case the standard of work and conduct isfound subnormal of may be accelerated in case the same is adjudged to be

    commercial at the discretion of the management.

    Your place of posting will be at our _________________situated at

    ____________________. However, you are liable to be transferred to any of

    our sites/factory/office at the discretion of the management.

    1. During the period of your employment, you shall not secure or try to secure anyother post and undertake any course of study or work on part time basis withoutthe pronouncement or the Management in writing. You will also not hold anyoffice of profit outside the company or engage yourself in any other trade or

    business either part time, or full time, whether for profit or gain, or on honorarybasis or otherwise, engage in an insurance agency or commission agency etc.without the prior written permission of the management.

    2. Your hours of attendance shall be regulated to suit the duties entrusted to youfrom time to time, subject to the statutory provisions.

    3. You shall be governed by the rules and regulations of the company in force fromtime to time, that may be applicable to you.

    4. In the event of your confirmation in writing, in addition to the terms andconditions mentioned in this letter, except para (1):a) You will be liable to be retired on your reaching the age of 58 years or earlier

    if found medically unfit. The organization shall have the right to have youmedically examined as and when considered necessary by a registeredmedical practitioner or by the Companys medical officer.

    b) The employment will be liable to be terminated on either by giving onemonths basic salary in lieu thereof. However, no notice would be necessary

    to be given by the organisation if in their opinion you are found guilty of anygross misconduct as generally understood in employment, particularlydisobedience, insubordination, insolence and acts subversive of discipline,habitual negligence of duties, distrust, dishonesty or embezzlement, illegalstrike, habitual late attendance, absence, go-slow etc.

    5. In case any misconduct is alleged against you, you are liable to be suspendedforthwith without any salary or allowance, pending such inquiry, if in an inquiryyou are exonerated of the charges, you will be entitled to full salary as if youwere on duty. In the event you are found guilty of the charges levelled,irrespective of the punishment imposed, you shall not be entitled to any paymentfor the period of suspension.

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    6. The above mentioned terms and conditions of services shall prevail so long asthe same are not either modified or they will also be subject to such other andfurther rules and regulations which may be notified by us by putting a notice in

    writing on the notice board put inside the premises.

    7. Your date of joining the services in the organization is_________________________________

    8. This letter is being offered to you in duplicate. In case the terms and conditionsexpressly enumerated above are acceptable to you, please sign the duplicatecopy of this letter in token of your having read, understood and accepted the

    terms and conditions mentioned above.

    9. Please note that the court of jurisdiction shall be at New Delhi.

    We welcome you to our organization and wish you a successful career with us.

    Yours sincerely,

    For HCL

    AUTHORISED SIGNATORY

    ACCEPTANCE

    I have clearly understood the terms and conditions mentioned in this letter of

    appointment and I hereby accept the same.

    NAME SIGNATURE DATE

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    APPOINTMENT LETTER

    With reference to the offer letter no._________________

    dated________________, we are pleased to appoint you in our organisation

    on the following terms and conditions:-

    1) Designation : Your position in the company will be

    2) Date of Joining: Your date of joining the services in the

    organisation is

    3) Probation Period: Ordinarily your period of probation will be Six

    months from the date of joining. Management may extends the

    probation period depending upon your performance. On successful

    completion of probation, you will be issued a confirmation letter.

    During the probation period, your services are liable to be terminated

    without assigning any specific reason, whatsoever without giving any

    notice. After confirmation the notice period will be one month or one

    months basic salary on either side.

    4) Salary Details:

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    Your Basic Salary will be Rs. ./- p.m.

    (Rupees only)

    In addition you will be entitled to House Rent Allowance of Rs.

    /- p.m.

    (Rupees only)

    You will entitled to reimbursement of Local Travelling Expenses

    upto a maximum limit of Rs. /- p.m. (Rupees

    . only)

    You shall also be entitled to benefits like ESI/Medical

    Reimbursement, LTC, Bonus Exgratia, Gratuity & PF as per rules of

    the company.

    5) Place of Posting:

    However, you would be liable to be transferred/posted at any of the

    existing or proposed locations of the company or its sister/associates

    companies at the sole discretion of the management.

    6) The company normally does not permit employees to engage in any

    other business or work, either directly on their own account orindirectly and you will be expected not to do so without prior consentof the management in writing.

    7) You will be governed by the rules and regulations of the company asapplicable in force, amended or altered from time to time during thecourse of your employment.

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    8) You will automatically retire from the services of the Company onattaining the age of 58 years. You may be retired earlier if foundmedically unfit.

    Please sign the duplicate copy of this letter signifying your acceptance and

    return it to us.

    We welcome you to our organisation and wish you a successful career with

    us.

    With best wishes,

    Yours sincerely,

    For HCL

    AUTHORISED SIGNATORY

    I agree to accept employment on the terms and conditions mentioned above

    and agree to abide by all the rules and regulations of the company.

    NAME SIGNATURE

    DATE

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    3) Appointment letter language for sr. manager and above is given in the

    following format.

    FOR SR. MANAGER AND ABOVE

    Dear Mr. . Date

    APPOINTMENT LETTER

    With reference to the offer letter no.____________________ dated

    ______________, we are pleased to appoint you in our organisation on the

    following terms and conditions:-

    1) Designation : Your position in the company will be

    2) Date of Joining: Your date of joining the services in the organisation

    is ..

    3) Salary Details :

    Your Basic Salary will be Rs. /- p.m.

    (Rupees only)

    In addition you will be entitled to House Rent Allowance of

    Rs../- p.m.

    (Rupees only)

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    You will entitled to reimbursement of Local Travelling Expenses upto a

    maximum limit of Rs. ../- p.m. (Rupees

    .. only)

    You shall also be entitled to benefits like Exgratia, Gratuity, PF etc. as per

    rules of the company.

    You will be entitled to reimbursement of Medical Expenses for yourself and

    family, the total cost of which shall be a maximum of one month's basic

    salary in a year.

    You will be entitled to reimbursement of LTC equivalent to one months

    basic salary per completed year of service. Your first entitlement for LTC

    will be on completion of 12 months service with the Company.

    4) Place of Posting: . However, you would be liable

    to be transferred/posted at any of the existing or proposed locations of the

    company or its sister/associate companies at the sole discretion of the

    management.

    Your services are liable to be terminated without assigning any specific reason,

    whatsoever by giving you one months basic salary or one months notice. Likewise

    you would be free to leave the services of thew company by giving one mon ths

    notice or basic salary to the company.

    The company normally does not permit employees to engage in any other business

    or

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    work, either directly on their own account or indirectly and you will be expected not

    to do so without prior consent of the company in writing.

    You will be governed by the rules and regulations of the company as applicable in

    force,

    amended or altered from time to time during the course of your employment.

    You will automatically retire from the services of the Company on attaining the age

    of 58

    years. You may be retired earlier if found medically unfit.

    Please sign the duplicate copy of this letter signifying your acceptance and return it

    to us.

    We welcome you to our organisation and wish you a successful career with us.

    With best wishes.

    Yours sincerely,

    For HCL

    AUTHORISED SIGNATORY

    I agree to accept employment on the terms and conditions mentioned above and

    agree to abide by all the rules and regulations of the company.

    NAME SIGNATURE DATE

    Joining report to be filled by the new join in format given below and experience

    certificate, Date of Birth Certificate, Relieving letter, Salary Certificate and

    Educational Certificate etc. to be submitted to personnel Department.

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    HCL DATE:HRD DEPARTMENT

    NOIDA 110011JOINING REPORT

    This is to inform you that I have joined the organisation as

    On in

    Department. My present address is

    Telephone No.

    And my Date of Birth is . Any change in my address will be

    intimated to you.

    NAME :

    SIGNATURE:

    DATE:

    VI) DOCUMENTATION1. Individual personal files are maintained.2. Computerised Personal details are maintained.3. After separation also the personal files are maintained of ex-employees.4. Position wise Data Banks are maintained for future reference.5. The following formats shall be generated as a result of implementation on

    this procedure.

    5.DEPARTMENT INTERFACE

    HRD Department sends a Status Report updating on the recruitment process tothe Department which has raised the manpower requirement.

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