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IT is About The Mission

Randy Humphries Jr.

Chief Information Officer

NASA Glenn Research Center

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Outline

What is IT

Deliver the Infrastructure

Enable the Mission

Enhance the Work Experience

Maintain Secure Useable Systems

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What is IT

Today IT is the infrastructure upon which we work, develop and operate the missions– computers, SW, apps, networks, tablets, phones,

handhelds, special test equipment, -- all form the basis from which the aerospace industry works

– our coworkers use IT as the primary means of facilitating and communicating work

Understand the mission and how it gets accomplished and then Make IT and you work for the Mission.

IT /IS exist only to support the Mission!

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Deliver the Infrastructure Computers

Software

Smart Devices

Collaboration Tools

Telephones

Networks

Databases & Websites

Become connected to your mission partners

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Enable The Mission

Scientific and Engineering applications

Unique servers, computers and data sharing needs

Specialized Collaboration needs

Special Security considerations

Make the IT/IS specialist part of the project team

Create Communications links to understand customer needs/experiences

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Enhance The Work Experience

Hardware and Software that make work-life easier

Work Process Automation– process and procedures– Development of specialized applications that enhance or

streamline mission work/execution

Grow with the devices– Smartphone's and handhelds– Telework– Video calling– Virtualization– Rapid process to evaluate and integrate new applications

Co-Create work-enhancing IT Products and Services with you Partners

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Secure Systems

The most secure thing we can do:– Keep our employees off the internet, prevent the infusion of outside

drives and prevent data sharing

IT Security is an ‘operational’ discipline– Take responsibility for IT operations as well as IT Security – Assure secure systems without undue or unreasonable work

impediments– Understand and manage the risk

Ask– How will it affect workflow?– Will specialized science and engineering applications be affected?– Whose risk is this?

Manage Risks through Collaboration

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Summary

Fundamentally change our approach!

The Mission is the job!

An organization that is about enabling and supporting the mission through IT/IS

Become One NASA

They should know us and we should know them

Connect, Communicate, Co-create & Collaborate