10 ½ Tips for a Successful CMS Implementation

Jennifer Smiley, CaridianBCT, Inc.Jason Arnsparger, ForeighExchange Translations

1. If it ain‘t broke, don‘t fix itAssessing the Need

2. Can I have one? Pretty please?! Building a Business Case

3. It will fix everything, right? Building the Foundation

4. It costs how much?! Then it must be good! Selecting the Right Solution

5. I just plug it in, right? Configuration and Set-up

6. Let‘s see if I can break this thing! (Testing and Pilot)

7. So how exactly does this thing work? Training and User Acceptance

Day 1: “Sit!” Day 5: “Fax!”

8. Ready, Set, GoThe Nitty Gritty

9. The Big „S“ WordSavings and ROI

10. Change the oil and rotate the tires Maintain and Enhance

10 1/2. CMS + EN = 1/2

Questions?

jennifer.smiley@caridianbct.com jarnsparger@fxtrans.com