15074491 an Analysis of Financial Performance

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    CONFIDENTIALITY

    OTHER THAN IN RESPECT TO PUBLICLY AVAILABLE INFORMATION, THE

    INFORMATION BEING FURNISHED HEREIN, AND OTHER INFORMATION YOU MAY

    BE RECEIVING, VERBAL OR WRITTEN, IS CONFIDENTIAL AND SHOULD BE USED

    FOR ACADEMIC PURPOSE ONLY. IT HAS BEEN FURNISHED TO YOU WITH THE

    EXPRESS UNDERSTANDING THAT YOU RESPECT ITS CONFIDENTIAL NATURE

    AND THAT YOU NOT MISUSE THIS INFORMATION, REPRODUCE IT (IN ANY OTHER

    FORM) OR, WITHOUT THE CONSENT OF CITIBANK, N.A., DISCLOSE IT TO OTHERS

    EXCEPT THOSE WITH A NEED-TO-KNOW, OR IN RESPONSE TO AN ORDER OF A

    COURT OF COMPETENT JURISDICTION OR REGULATORY REQUEST. IF YOU ARE

    NOT PREPARED TO ACCEPT THE INDUSTRY REPORT ON THIS BASIS, PLEASE

    RETURN IT IMMEDIATELY. YOUR ACCEPTANCE OF THE ENCLOSED

    INFORMATION AND DOCUMENTATION WILL BE DEEMED AS YOUR AGREEMENT

    TO BE BOUND BY THIS UNDERSTANDING.

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    ExecutiveSummaryThe rationale behind this study is to explore performance of Citibank, N.A.

    Bangladesh which is reflected on its financial statements and to provide some

    comments to improve its banking business. This study is carried out by observing

    several financial ratios, analyzing trends of various elements of Citibanks past four

    years performance results. I have used correlation and regression tools by applying

    SPSS software package to determine the degree of relationship between variables with

    their significance. A hypothesis is formulated to test whether there is a positive

    correlation among the financial performance measured by return on assets & interest

    income, and the independent variables (operating expense to net interest income,

    operating income to total assets, and total assets).

    The report is divided into the following four parts- Introduction, Company Overview,

    Financial Performance Analysis, and Concluding Remarks. Introduction section deals

    with some elementary issues regarding the background and the process of preparing

    this report. The next section following the introduction helps to know the brief history

    of Citigroup and Citibank, N.A. Bangladesh. Further, it focuses on the services

    provided by Citibank, N.A. Bangladesh with its current organogram.

    Financial performance analysis is the most imperative section which covers the focal

    findings of the study. Financial highlights, common size financial statements, key

    financial ratios, regression and trend analysis tools are applied to assess the financial

    performance of the bank. Formulated hypothesis is tested in the last part of this section

    using correlation matrix. Final section shows SWOT analysis of the selected bank

    suggests some areas of perfection and draws a conclusion.

    The study finds that almost all the performance measures show good performance on

    the part of Citibank, N.A. Bangladesh. Banks riskiness measurements showed that

    Citibank, N.A. Bangladesh is in a safe situation in terms of book value insolvency.

    Regression results signify a significant impact of total deposit and total advance on net

    profit independently. Trend analysis of total expense shows a significant increase of

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    total expense after the year 2005. Test of hypothesis provides evidence not to reject the

    null hypothesis (i.e. there is a positive correlation among the financial performance

    measured by return on assets & interest income, and the independent variables) for a

    given level of significance. Most of all, Citibank, N.A. Bangladesh plays an important

    role in mobilizing domestic resources with its stupendous operating performance.

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    TABLEOFCONTENTSChapter 1 INTRODUCTION

    Introduction 1

    Origin of the Report 2

    Objectives of the Study 2Literature Review 3

    Hypothesis 5

    Methodology 6

    1.1

    1.2

    1.31.4

    1.5

    1.6

    1.7 Limitations of the Study 7

    Chapter 2 COMPANY OVERVIEW

    The Background of Citigroup (Citicorp & Travellers Group) 8

    Brief History of Citibank, N.A. in Bangladesh 9

    Citibank, N.A. Bangladesh as a Branch of Citibank 10

    Organizational Structure of Citibank, N.A. Bangladesh 11

    2.1

    2.2

    2.3

    2.4

    2.5 Services of Citibank, N.A. Bangladesh 12

    Chapter 3 FINANCIAL PERFORMANCE ANALYSIS

    3.1 Financial Highlights 13

    Total Income, Total Expenses & Net Profit 13

    Total Deposits & Total Advances 13

    Interest Income, Interest Expense & Net Interest Income 14

    Total Assets & Shareholders Equity 15

    3.2 Variable Definitions 16

    3.3 Results & Discussion 17

    3.3.1 Common Size Financial Statements 17

    Common Size Income Statement 17

    Common Size Balance Sheet 18

    3.3.2 Ratio Analysis 19Liquidity Measurement 19

    Advances to Deposit 19

    Liquid Asset to Liability 20

    Advances to Liability 20

    Efficiency Measurement 21

    Cost to Income 21

    Operating Expense to Assets 21

    Operating Expense to Net Interest Income 22

    Operating Expense to Operating Income 22

    Provision for Loan Losses 23

    Leverage Measurement 25

    Debt to Equity 25

    Debt to Assets 25

    Solvency Measurement 26

    Tier I Capital to Total Risk Weighted Assets 26

    Profitability Measurement 27

    Return on Assets 27

    Return on Equity 28

    Return on Deposit 29

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    Implicit Interest Rate Spread 29

    Net Interest Margin 30

    Noninterest Income to Assets 31

    Noninterest Income to Operating Income 31

    Asset Utilization Ratio 32

    3.3.3 Measuring Bank Riskiness 33

    3.3.4 Regression Analysis 34Simple Regression 34

    Regression equation of Net Profit on Total Deposits 34

    Regression equation of Net Profit on Total Advances 35

    Regression equation of Net Profit on ATD ratio 37

    Regression equation of Net Profit on Total Assets 38

    Regression equation of Operating Expense on Total Assets 39

    Multiple Regression 40

    Regression equation of Net Profit on

    Total Deposits & Total Advances 41Regression equation of Net Profit on

    Total Advances & Total Assets 42

    3.3.5 Trend Analysis 433.3.6 Testing Hypothesis 44

    Chapter 4 CONCLUDING REMARKS

    4.1 SWOT Analysis 46

    4.2 Recommendations 47

    4.3 Conclusion 49

    Bibliography 50

    APPENDIX

    Tables I

    AT-1 Selected financial elements with growth rates IAT-2 Descriptive statistics of selected financial elements I

    AT-3 Descriptive statistics of selected financial ratios II

    AT-4 Common size Income Statement II

    AT-5 Common size Balance Sheet III

    Figures IV

    AF-1 Trend analysis for total deposits IV

    AF-2 Trend analysis for net interest income IV

    AF-3 Trend analysis for total income V

    AF-4 Trend analysis for total expense V

    AF-5 Trend analysis for net profit VI

    AF-6 Trend analysis for total loans & advances VI

    AF-7 Trend analysis for total assets VII

    AF-8

    AF-9

    Trend analysis for shareholders equity VII

    Organogram of Citibank, N.A. Bangladesh VIII

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    HAPTER I

    INTRODUCTION

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    1.1 Introduction

    In Bangladesh, the banking sector dominates the financial sector and it contributes to

    economic growth by efficiently allocating investment funds among competing alternative

    uses, by raising the rate of capital formation by separating the act of saving from the act of

    investment, as well as by providing incentives for increased savings and investment1. The

    overall performance of bank does not merely depend upon the banking industry itself but

    also on the performance of economy wherever it is operating. The banking sector in

    Bangladesh is disparate from the banking sector as seen in developed countries. This is

    one of the foremost service sectors in Bangladesh economy.

    However, a good number of foreign banks are operating in Bangladesh. Consistent with

    (Engerer & Schrooten, 2004), the existence of foreign banks has been found to proffer at

    least three key advantages:

    Improvement of financial intermediation in the domestic market by importing

    financial institutions with a strong reputation from abroad and increasing reliance

    in the banking sector,

    Importing apposite risk management and consequently reducing the transaction

    costs within the financial sector, and

    Helping to launch a proper regulatory regime for the entire banking sector.

    Moreover, economic planners of the country generally refer to a number of grounds in

    favor of foreign banks operations in Bangladesh (stated in their paper Chowdhury, et. al;

    1998). These rationales are as follows:

    Foreign banks are accredited with import of superior banking technology

    developed in the industrially advanced countries at a huge cost on research and

    development;

    Foreign banks are thought to be able to infuse new bank management skills and

    training facilities, which can have a positive impact on the local banking practices;

    Foreign banks are expected to facilitate growth of a competitive atmosphere in the

    banking sector, which is necessary for a sound financial system.

    1In their paper, (Khan, Ahmed & Latif, 1993) used this quotation as stated by (Drake, 1980; Howlader & Khan, 1988).

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    Ever since foreign banks are implicated in our country in a greater way, evaluation of

    performance of the foreign banks on the basis of recognized and significant facts may be

    of some help to expose the true situation. Hence, this study is structured as follows: the

    first chapter deals with some elementary issues regarding this paper and the next chapter

    following the introduction gives some indication of the bank selected for the study. The

    third chapter analyzes the results of financial statements and discusses the outcome. The

    fourth and final chapter presents the main conclusions.

    1.2 Origin of the Report

    This report is an Internship Report prepared as a requirement for the completion of the

    BBA program of University of Dhaka. The primary goal of internship is to provide an

    on-the-job exposure to the student and an opportunity for translation of theoretical

    conceptions in real life situation. Students are placed in enterprises, organizations,

    research institutions as well as development projects. The program covers a period of three

    months of organizational attachment.

    After the completion of BBA program, I, Shah Kamal, was placed in Citibank, N.A.

    Bangladesh for the internship program under the guidance of my faculty advisor Professor

    Mr. Mustafizur Rahman. The duration of my organizational attachment was three months.As a requirement for the completion of the program I needed to submit this report. I was

    placed in the Cash Management Operations Unit of this bank, under the supervision of Mr.

    Md. Saiful Malik, the head of Domestic Account Services of Citibank N.A. Bangladesh.

    1.3 Objectives of the Study

    The objectives of the paper are:

    Present a brief view of the Citigroup, Citibank and its operations (particularly in

    Bangladesh) from the viewpoint of a neutral onlooker.

    To analyze the financial performance of Citibank, N.A. with the help of various

    analytical models.

    To test the predetermined hypothesis relating to the financial performance of

    Citibank, N.A. in Bangladesh.

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    To explore the financial trends of various elements with their significance as a

    guide line for future development.

    Make a conclusion with some recommendations which can be used further to

    analyze the financial performance of Citibank, N.A. in Bangladesh.

    1.4 Literature Review

    Generally, the financial performance of banks and other financial institutions has been

    measured using a combination of financial ratios analysis, benchmarking, measuring

    performance against budget or a mix of these methodologies2. (Tarawneh, 2006) showed

    in his study that the bank with higher total capital, deposits, credits, or total assets does not

    always mean that has better profitability performance.

    However, there is a considerable debate whether foreign banks are really performing better

    than the domestic banks in a country. In their paper, (Juan-Ramon,V.H., Randall, R. &

    Williams, O., 2001) found that private foreign banks dominate the banking system in the

    Eastern Caribbean Currency Union. Private foreign and private indigenous banks

    exhibited similar distributions with respect to operating expenses but private foreign banks

    were most profitable. (Sung-kyoo, H., Wikil, K. & Jong-Dae, J., 1995) also agreed with

    this result by stating that net earnings of foreign banks operating in Korea in the past years

    have been consistently increased. Further, (Engerer, H. & Schrooten, M., 2004) revealed

    that in the EU accession countries on their way toward joining the European Monetary

    Union (EMU), the share of foreign banks is extremely high. Usually, the presence of

    foreign banks is considered to have a positive effect on financial sector development,

    financial discipline, and institution building in emerging economies.

    A comparative analysis of commercial banking performance in Bangladesh was

    conducted by (Malek, May-June, 2005) who, for this purpose only, have takenNationalized Commercial Bank, Local Private Commercial Banks and Foreign

    Commercial Banks operating during 1999 to 2002. He found that though majority of total

    assets, total foreign business and total deposits are held by the local private and

    2Stated by (Tarawneh,M.,2006) as suggested by (Avkiran,1995).

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    nationalized banks but foreign bank outperformed other in performance. Moreover, in

    their paper, (Bayraktar & Wang, 2004) investigated firstly the impact of foreign bank

    entry on the performance of domestic banks, and secondly how this relationship is affected

    by the sequence of financial liberalization. Their data set is constructed from the

    BANKSCOPE database including 30 developed and developing countries and covering

    the period from 1995 to 2002. They observed that the degree of openness to foreign bank

    entry varies a great deal which is not correlated with average income levels or with GDP

    growth.

    Furthermore, (Bayraktar & Wang, 2004) revealed that the sequence of financial

    liberalization matters for the performance of domestic banking sector. After controlling for

    macroeconomic variables and grouping countries by their sequence of liberalization,

    foreign bank entry has significantly improved domestic bank competitiveness in countries

    which liberalized their stock market first. In these countries, both profit and cost indicators

    are negatively related to the share of foreign banks. Countries which liberalized their

    capital account first seem to have benefited less from foreign bank entry as compared to

    the other two sets of countries.

    Predicting the profitability and efficiency of banks, searching for some key banking

    characteristics is a relevant isssue. For this purpose, (Bashir, 2001) examined the

    determinants of Islamic banks performance across eight Middle Eastern countries

    between 1993 and 1998. The results indicate that high leverage and large loans to asset

    ratios lead to higher profitability. The results also indicate that foreign-owned banks are

    more profitable than their domestic counterparts. Everything remaining equal, there is

    evidence that implicit and explicit taxes affect the bank performance measures negatively.

    Moreover, favorable macroeconomic conditions impact performance measures positively.

    Even stock markets are complementary to bank financing. (Grigorian & Manole, 2002)

    suggested that foreign ownership with controlling power and enterprise restructuring

    enhance commercial bank efficiency. Also, the effects of prudential tightening on the

    efficiency of banks vary across different prudential norms, and consolidation is likely to

    improve efficiency of banking operations.

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    In their paper, (Chowdhury, Anwar & Masum, 1998) revealed that almost all the

    performance measures show good performance on the part of foreign banks. These

    findings suggest that the Government decision to involve foreign banks in a greater way is

    a right one and it will have a positive impact on the economy of the country. However,

    (Khan, Ahmed & Latif, 1993) expressed that in Bangladesh a small number of foreign

    banks with very slow rate of expansion are in operation and are providing large part of

    capital in financing foreign trade and large scale activities, which reflects their risk

    aversion psychology and profit oriented objective and lack of adequate concern to local

    priorities i.e. the socio economic goals. But they concluded that despite all the criticism

    foreign banks play important role in attracting international capital and in mobilizing

    domestic resources.

    1.5 Hypothesis

    A test of hypothesis is a process that focuses on making a decision between two

    hypotheses and the two hypotheses are formulated so that only one hypothesis can be true.

    I have taken the following hypothesis regarding this study. (Tarawneh, 2006) also

    hypothesized it. The result of this hypothesis testing is shown in Chapter III (section

    3.3.6).

    H0: There is a positive correlation among the financial performance measuredby ROA & interest income, and the independent variables (operating

    expense to net interest income, operating income to total assets, and total

    assets).

    H1: There is no positive correlation among the financial performance measured

    by ROA & interest income, and the independent variables (operating

    expense to net interest income, operating income to total assets, and total

    assets).

    Null hypothesis (H0) is accepted if the coefficients of correlations of selected variables are

    significant at 0.01 and/or 0.05 level of significance. Otherwise, alternative hypothesis (H1)

    is accepted.

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER I

    1.7 Limitations of the Study

    There are numerous approaches to measure the performance of a bank. Calculation of

    average cost and presenting it through curvature is one of the means to judge the

    efficiency of commercial bank. Such curvature will demonstrate a relationship between

    bank size and unit of production. The other most widely used methods are Data

    Envelopment Analysis and the Stochastic Frontier Approach. Nevertheless, because of

    data insufficiency neither of this method is trailed.

    This study is also not without its limitations like any other study. One of its limitations

    that it does not include all financial statements of Citibank, N.A. Bangladesh since it starts

    producing financial statements in Bangladesh, because the policy of the company is not to

    disclose those financial statements beyond the management of the company that were not

    published in newspapers. Hence, financial data before 2003 were unavailable to the

    researcher. There are other limitations that I have faced while preparing this report like the

    time to prepare a report on such an important analytical topic was not sufficient and

    knowledge of the makers was not sufficient to solve such an important issue.

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    HAPTER II

    COMPANY OVERVIEW

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER II

    8

    2.1 The Background of Citigroup (Citicorp & Travelers Group)

    Citicorp is the parent company of Citibank, which serves consumer and corporate

    customers in over 100 countries around the world. Its Global Consumer Business is the

    worlds largest issuer of credit cards with 60 million bank cards and provides financial

    services through more than a thousand Citibank braches in over 40 countries. Through its

    international network of offices, Citibank also provides funding and transaction services

    for global corporations and local growth companies in emerging markets.

    Travelers Group is a diversified, integrated financial services company engaged in

    investment services, asset management, life insurance and property casualty insurance and

    consumer lending. Its operating companies include Salomon Smith Barney, Salomon

    Smith Barney Asset Management, travelers Life & Annuity, Primerica Financial Services,

    Travelers Property Casualty Corp and Commercial Credit.

    The merged company is named: Citigroup Inc. and it uses the trademark Travelers red

    umbrella as its logo. The principal thrusts of the company are in traditional banking,

    consumer finance, credit cards, investment banking, securities brokerage and asset

    management, and property casualty and life insurance. The combined company serves

    over 100 million customers in 104 countries around the world.

    Figure 2.1:Logos of units operating under Citigroup

    Source: Collected from official database of Citibank, N.A. Bangladesh

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    Dhaka branch of Citibank, N.A. are to provide all kinds of commercial and merchant

    banking services to its customers. Deposit mobilization of the bank during the initial six

    months of its operations in Bangladesh amounted to Tk.541.89 million, which rose to

    Tk.1,577 million in 2000.

    2.3 Citibank, N.A. Bangladesh as a branch of Citibank

    Citibank is virtually present throughout the entire globe with branches in more than 100

    countries. For ease of operation Citibank broadly divides its market into two geographic

    segments. GRB (Global Relationship Banking) includes all the markets in the developed

    world, while EM (Emerging Market) indicates to markets in the developing world.Naturally Bangladesh is one of 74 countries that fall under the head of Emerging Markets.

    Emerging Market is again divided into three geographic segments: Latin America, Asia

    Pacific and CEEMA (Central and Eastern Europe, Middle East and Africa). For various

    historical reasons Middle East and South Asia was a single cluster within the CEEMA

    group and was known as MESA. However only a few years back (in 1997 -98) South Asia

    was given the status of a separate cluster still within CEEMA. This cluster includes India,

    Bangladesh, Srilanka and Nepal. So, the position of Bangladesh in Citibanks global

    market can be shown as:

    Figure 2.2: Position of Bangladesh in Citibanks global marketSource: Collected from official database of Citibank, N.A. Bangladesh

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER II

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    2.4 Organizational Structure of Citibank, N.A. Bangladesh

    The formal organogram of Citibank, N.A. Bangladesh has been presented in the appendix

    figure 9 of this report. However, this organogram does not completely reflect the principle

    on which the structure is based. Before we go into the details of department-by-department

    description of the organization, it would helpful to get an overview of how these

    departments are interlinked in terms of dealing with the customers. The entire organization

    can be viewed as a three-tier entity encompassing the customers:

    Figure 2.3:Three-Tier View of the Organizational Structure of Citibank N.A. Bangladesh

    Source:Collected from official database of Citibank, N.A. Bangladesh

    In the first tier, closest to the customer, there are the Relationship Managers (RMs). They

    specialize in specific customers or groups of customers, and they are the primary point of

    contact between the bank and the customer. They usually belong to either of the two

    departments, which specialize in managing relationships: the Corporate Banking Group

    (CBG) and the Financial Institutions (FI). The Treasury department also maintains direct

    relationship with some specialized customers of treasury products.

    In the second tier, there are product managers. They also interact with the customers, but

    in doing so, the closely coordinate with the relationship managers. They may directly

    interact with customers who are not designated to any specific RM or may interact with adifferent level of managers when the customer is a corporate house. Often the RMs and

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER II

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    the Product Managers pay joint visits to customers or make joint presentations. While the

    RMs are specialized in dealing with specific customers and know best what the needs of

    the customers are, the product managers specialize in specific products and services and

    better know the technical details of each product. Mostly the product managers belong todepartments like Cash Management and Treasury who deal with products of different

    kinds. A few product managers also work in the operations department. It should be

    mentioned that for core products like corporate loans or corresponding banking services,

    there are no separate product managers, as the RMs themselves specialize in these

    products.

    In the third tier there are the support departments: the Technology and Operations, the HR,

    Administration and Compliance, Credit Administration and the Financial Control Unit

    (FCU). Technology and Operations is the largest department, headed by the SCOO

    (Senior Country Operations Officer). Under this department there are the Data Center, The

    FI, Treasury and Trade Operations, The Cash Management Operations and the Internal

    Control Unit. Support departments usually dont directly interact with the customers for

    marketing purposes; rather they provide all type of supports to the product managers and

    the relationship managers (RMs).

    The organizational structure of Citibank is customized to best utilize the capabilities of

    individuals. The relationships and personal network of the product managers and

    relationship managers are used in the optimized way to market different offerings. Again

    to make use of individuals capabilities in multiple fields, it is often seen that the same

    person is working in two different positions.

    2.5 Services of Citibank, N.A. in Bangladesh

    Operations of Citibank, N.A. encompass corporate bank, financial institutions, treasury

    and e-business under the global corporate and investment banking umbrella. They provide

    a comprehensive range of financial services including treasury management, transaction

    services, foreign exchange and structured finance to corporate clients, governments, and

    financial institutions. The bank has been offering its customers the highest standard of

    financial services backed by sophisticated technology and innovative product solutions.

    The bank also provides remittance services to the expatriate community largely in MiddleEastern countries as well as across the world.

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    HAPTER III

    FINANCIAL

    PERFORMANCEANALYSIS

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER III

    3.1 Financial Highlights

    Total Income, Total Expenses and Net Profit

    During the four years (2003-2006) of study the total growth of total income, total expenses

    and net profit of Citibank, N.A. Bangladesh were on average 80.3 percent, 30.9 percent

    and 188.7 percent respectively (see appendix table 1). In appendix table 2, total income

    ranges from Tk.1072.77 to Tk.2744.07 millions maintaining Tk.1719.21 millions on an

    average with a standard deviation of Tk.746.02 millions per year. Total expenses ranges

    from Tk.577.49 to Tk.1065.58 millions maintaining Tk.711.31 millions on an average

    with a standard deviation of Tk.236.50 millions per year.

    Moreover, net profit ranges from Tk.221.02 to Tk.881.69 millions maintaining Tk.533.73

    millions on an average with a standard deviation of Tk.291.08 millions per year. Figure

    3.1 shows a bar diagram of total income, total expenses and net profit for four years.

    Figure 3.1: Bar Diagram of Total Income, Total Expenses and Net Profit.

    Source:Data retrieved from Financial Statements of Citibank, N.A. for 2003 to 2006.

    Total Deposits and Total Advances

    During the four years of study the total growth of total deposits, total advances of

    Citibank, N.A. Bangladesh were on average 79.6 percent, 33.9 percent respectively (see

    appendix table 1). In appendix table 2, total deposits ranges from Tk.7222.55 toTk.21056.94 millions maintaining Tk.12543.47 millions on an average with a standard

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER III

    deviation of Tk.6455.33 millions per year. Total advances ranges from Tk.5827.70 to

    Tk.9543.51 millions maintaining Tk.7308.05 millions on an average with a standard

    deviation of Tk.1607.29 millions per year. Figure 3.2 shows a bar diagram of total

    deposits and total advances for four years.

    Figure 3.2: Bar Diagram of Total Deposit and Total Advance.

    Source:Data retrieved from Financial Statements of Citibank, N.A. for 2003 to 2006.

    Interest Income, Interest Expense and Net Interest Income

    During the four years of study the total growth of interest income, interest expense and net

    interest income of Citibank, N.A. Bangladesh were on average 70.3 percent, 12.5 percent

    and 179.1 percent respectively (see appendix table 1). In appendix table 2, interest income

    ranges from Tk.572.28 to Tk.1442.40 millions maintaining Tk.874.08 millions on an

    average with a standard deviation of Tk.393.79 millions per year. Interest expense ranges

    from Tk.304.20 to Tk.515.66 millions maintaining Tk.408.72 millions on an average with

    a standard deviation of Tk.140.85 millions per year. Net interest income ranges from

    Tk.198.62 to Tk.826.74 millions maintaining Tk.465.37 millions on an average with a

    standard deviation of Tk.276.35 millions per year. Figure 3.3 shows a bar diagram of

    interest income, interest expenses and net interest income for four years.

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    An Analysis of Financial Performance of Citibank, N.A. in Bangladesh CHAPTER III

    Figure 3.3: Bar Diagram of Interest Income, Interest Expense and Net Interest Income.

    Source:Data retrieved from Financial Statements of Citibank, N.A. for 2003 to 2006.

    Total Assets and Shareholders Equity

    During the four years of study the total growth of total assets and shareholders equity of

    Citibank, N.A. Bangladesh were on average 77.7 percent, 126.1 percent respectively (see

    appendix table 1). In appendix table 2, total assets ranges from Tk.10337.16 to

    Tk.26140.48 millions maintaining Tk.16359.87 millions on an average with a standard

    deviation of Tk.7402.63 millions per year. Shareholders equity ranges from Tk.1158.74

    to Tk.3762.64 millions maintaining Tk.2254.34 millions on an average with a standard

    deviation of Tk.1166.31 millions per year. Figure 3.4 shows a bar diagram of total assets

    and shareholders equity for four years.

    Figure 3.4: Bar Diagram of Total Assets and Shareholders Equity.Source:Data retrieved from Financial Statements of Citibank, N.A. for 2003 to 2006.

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    3.2 Variable Definitions

    Table 3.1:Selected financial ratios with their definitions

    Symbol Ratio Numerator Denominator IndicatorATD Advances to Deposit Total Advances Total Deposits Liquidity

    ATLAdvances to Liability

    RatioTotal Advances Total Liabilities Liquidity

    AUR Assets Utilization RatioTotal Operating

    IncomeTotal Assets Profitability

    CAR Capital Adequacy RatioTier 1 Capital plus

    Tier 2 Capital

    Total Risk Weighted

    Assets

    Capital

    Adequacy

    CTI Cost to Income Total Cost Total Income Efficiency

    DTA Debt to Assets Total Liabilities Total Assets Leverage

    DTE Debt to Equity Total Liabilities Shareholders Equity Leverage

    EM Equity Multiplier Total Assets Shareholders Equity LeverageIDR Implicit Deposit Rate Interest Expense Total Deposits Profitability

    IIRSImplicit Interest Rate

    SpreadILR-IDR Profitability

    ILR Implicit Lending Rate Interest Income Total Advances Profitability

    LATL Liquid Asset to Liability Liquid Assets Total Liabilities Liquidity

    NIM Net Interest Margin Net Interest Income Total Assets Profitability

    NITANoninterest Income to

    AssetsNoninterest Income Total Assets Profitability

    NITOINoninterest Income to

    Operating IncomeNoninterest Income

    Total Operating

    IncomeProfitability

    OETA Operating Expense toAssets

    Total OperatingExpense

    Total Assets Efficiency

    OETNIIOperating Expense to

    Net Interest Income

    Total Operating

    ExpenseNet Interest Income Efficiency

    OETOIOperating Expense to

    Operating Income

    Total Operating

    Expense

    Total Operating

    IncomeEfficiency

    PLLProvision for Loan

    LossesProvision for Loans Total Advances Efficiency

    ROA Return On Assets Net Profit Total Assets Profitability

    ROD Return On Deposit Net Profit Total Deposits Profitability

    ROE Return On Equity Net Profit Shareholders Equity Profitability

    RI Risk Index 1+EMROA ROA Risk

    T1CTRWATier 1 Capital to Total

    Risk Weighted AssetsTier 1 Capital

    Total Risk Weighted

    AssetsSolvency

    Source: These ratios are retrieved from various papers, websites, etc. Their

    respective sources are stated in section 3.3.2.

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    3.3 Results and Discussion

    3.3.1 Common Size Financial Statements

    Common Size Income Statement

    In appendix table 4, there is a greater percentage of interest income in 2003 (81.86

    percent) whereas 2005 has lower percentage of this item (56.01 percent). On an average,

    the bank has maintained 68.87 percent of interest income. The percentage of interest

    income is fluctuating over the years. There is a greater percentage of interest expense in

    2003 (53.45 percent) whereas 2005 has lower percentage of this item (20.55 percent). On

    an average, the bank has maintained 34.87 percent of interest expense. The percentage of

    interest expense is decreasing over the years except it increases in 2006. There is a greater

    percentage of net interest income in 2006 (38.84 percent) whereas 2003 has lower

    percentage of this item (28.41 percent). On an average, the bank has maintained 34.01

    percent of net interest income. The percentage of net interest income is increasing over the

    years.

    The other earnings of the bank came from income from investments made in the Treasury

    Bills, commissions and other operating income. The latter constituted mainly of

    consultancy fee. There is a greater percentage of noninterest income in 2003 (71.59

    percent) whereas 2006 has lower percentage of this item (61.16 percent). On an average,

    the bank has maintained 65.99 percent of noninterest income. The percentage of

    noninterest income is decreasing over the years. There is a greater percentage of operating

    expense in 2003 (29.16 percent) whereas 2005 has lower percentage of this item (20.49

    percent). On an average, the bank has maintained 24.48 percent of operating expense. The

    percentage of operating expense is decreasing over the years except it slightly increases in

    2006.

    Net profit is the final item of income statements. There is a greater percentage of net profit

    in 2005 (43.75 percent) whereas 2003 has lower percentage of this item (31.61 percent).

    On an average, the bank has maintained 39.49 percent of net profit. The percentage of net

    profit is increasing over the years except it slightly decreases in 2006.

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    Common Size Balance Sheet

    In the asset side of the balance sheet of Citibank N. A. Bangladesh (see appendix table 5),

    cash in hand is increasing over the years except it decreases in 2006 (0.31 percent). The

    highest and the lowest percentage of this item was 1.10 percent in 2005 and 0.31 percent

    in 2006 respectively. On an average, the bank maintained 0.56 percent cash in hand per

    year. Balance with Bangladesh Bank and Sonali bank is fluctuating over the years. The

    highest and the lowest percentage of this item was 26.04 percent in 2005 and 11.72

    percent in 2004 respectively. On an average, the bank maintained 19.38 percent balance

    with Bangladesh Bank and Sonali bank per year.

    Money at call and short notice is fluctuating over the years. The highest and the lowest

    percentage of this item was 15.22 percent in 2004 and 0.28 percent in 2005 respectively.

    On an average, the bank maintained 5.85 percent money at call and short notice per year.

    Total investment is decreasing over the years except it increases in 2006 (15.06 percent).

    The highest and the lowest percentage of this item was 15.06 percent in 2006 and 7.33

    percent in 2005 respectively. On an average, the bank maintained 11.57 percent total

    investments per year. Total loans & advance is decreasing over the years except it

    increases in 2006 from 2004 (56.38 percent to 60.08 percent). The highest and the lowest

    percentage of this item was 60.08 percent in 2004 and 36.51 percent in 2006 respectively.

    On an average, the bank maintained 48.36 percent total loans & advances per year.

    In the liabilities & equity side of the balance sheet of Citibank N. A. Bangladesh, deposits

    & other account is fluctuating over the years. The highest and the lowest percentage of this

    item was 80.55 percent in 2006 and 66.16 percent in 2004 respectively. On an average, the

    bank maintained 75.13 percent deposits & other accounts per year. Total liabilities account

    is decreasing over the years. The highest and the lowest percentage of this item was 88.79

    percent in 2003 and 85.61 percent in 2006 respectively. On an average, the bank

    maintained 86.53 percent total liabilities per year. Shareholders equity is increasing over

    the years. The highest and the lowest percentage of this item was 14.39 percent in 2006

    and 11.21 percent in 2003 respectively. On an average, the bank maintained 13.47 percent

    shareholders equity per year.

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    3.3.2 Ratio Analysis

    A banks balance sheet and income statement are valuable information sources for

    identifying risk taking and assessing risk management effectiveness. Although the taka

    amounts found on these statements provide valuable insights into the performance and

    condition of a bank, financial analysts, bankers and bank supervisors typically use data

    from them to develop financial ratios to evaluate bank performance. This is done to

    provide perspective and facilitate making comparisons. There are literally hundreds of

    useful financial ratios we can use to evaluate banks performance. However, in most

    instances, directors only need a few basic ratios to identify fundamental performance

    issues and help them formulate questions regarding any underlying problems and asking

    managements plans for correcting them. This section will discuss some selected ratios

    from various perspectives.

    Liquidity Measurement

    Advances to Deposit

    Advance to deposit (ATD) ratio is the most commonly used liquidity ratio of a bank.

    (Misir, 1998) and (Hossain & Bhuiyan, 1990) have used this ratio for measuring liquidity

    of a bank. Federal Reserve Bank of Dallas also uses this ratio. A low ratio of ATD

    indicates excess liquidity, and potentially low profits, compared to other banks. A high

    ATD ratio presents the risk that some loans may have to be sold at a loss to meet

    depositors' claims. The ATD ratios of Citibank, N.A. Bangladesh are given below:

    Year 2006 2005 2004 2003 AVG

    ATD 45.32% 52.01% 90.81% 74.19% 65.58%

    The banks ATD ratio increases from 2003 to 2004, after then it decreases till 2006. The

    lowest ATD ratio was in 2006 which surely helps to lower risk of loan losses but it also

    reduces profits in that period. On an average, the bank maintained 65.58 percent ATD

    ratio which is moderate in terms of lesser risk and greater profits.

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    Efficiency Measurement

    Cost to Income

    The Cost-to-Income (CTI) ratio is one of the most important performance indicators forbanks both locally and globally. The intention of a bank is to work hard towards driving

    this ratio down significantly. (Peter, Raad, & Sinkey; 2004) have used this ratio for

    measuring the efficiency of a bank. South African Reserve Bank also preferred to use this

    ratio for such purposes. CTI ratios of Citibank, N.A. for selected years are given below:

    Year 2006 2005 2004 2003 AVG

    CTI 38.83% 34.04% 46.63% 53.83% 43.33%

    The CTI ratios of Citibank, N.A. decreases from 2003 to 2004 (53.83 percent to 46.63

    percent) and 2004 to 2005 (46.63 percent to 34.04 percent) which is a positive sign to me.

    But it slightly increases in 2006 from 2005 (34.04 percent to 38.83 percent). On an

    average the bank maintained 43.33 percent CTI ratio.

    Operating Expense to Assets

    Operating Expense to Assets (OETA) ratio is another important tool for measuring the

    efficiency of a bank. The lesser the OETA ratio, the better for the company; and vice-

    versa. (Juan-Ramon, Randall, & Williams; 2001) have used this ratio for measuring the

    efficiency of a bank. (Public Bank Berhad, 2004) have also used this ratio in their

    economic review. OETA ratios of Citibank, N.A. Bangladesh for selected years are given

    below:

    Year 2006 2005 2004 2003 AVG

    OETA 1.72% 1.68% 2.32% 1.97% 1.92%

    The banks OETA ratios look interesting to me because it consistently follows up-down-

    up-down strategy. The lowest OETA ratio in sample years was 1.68 percent in 2005 and

    the highest OETA ratio was 2.32 percent in 2004. On an average, the bank maintained

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    1.92 percent OETA ratio. According to CAMELS rating by Chowdhury S. K. (2007),

    Operating Expense to Assets:

    Criteria Indicator

    9% or less Strong

    11% to more than 9% Satisfactory

    12% to more than 11% Fair

    13% to less than 12% Marginal

    Above 13% Unsatisfactory

    The banks OETA ratios of selected years are less than 9 percent which is a strong

    indicator according to Chowdhury (2007).

    Operating Expense to Net Interest Income

    In their paper, (Tarawneh, 2006) have used Operating Expense to Net Interest Income

    (OETNII) ratio for measuring operational efficiency. It is also a good measure for

    understanding the requirement of operating expense to generate the net interest income.

    OETNII ratios of Citibank, N.A. for the selected years are depicted in the following table:

    Year 2006 2005 2004 2003 AVG

    OETNII 54.42% 57.78% 81.42% 102.62% 74.06%

    Since 2003 (where the operating expense exceeds net interest income), the bank

    continuously reduces OETNII ratio till 2006 (102.62 percent to 54.42 percent) which

    indicates an outstanding performance and efficiency for maintaining the operation of the

    bank. On an average, the bank maintained 74.06 percent OETNII ratio but I do feel that it

    will decrease over the following years.

    Operating Expense to Operating Income

    In their economic review, (Public Bank Berhad, 2004) have used Operating Expense to

    Operating Income (OETOI) ratio. It is an important tool for understanding the requirement

    of operating expense to generate operating income and it only considers operating

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    activities other than non-operating activities. In that sense, its an effective tool for

    measuring the efficiency. The selected banks OETOI ratios for four years are given

    below:

    Year 2006 2005 2004 2003 AVG

    OETOI 21.14% 20.49% 27.12% 29.16% 24.48%

    The highest OETOI ratio was 29.16 percent in 2003 and the lowest OETOI ratio was

    20.49 percent in 2005. The bank successfully reduces this ratio from 2003 to 2005 but it

    slightly increases in 2006 (21.14 percent). On an average, the bank maintained 24.48

    percent OETOI ratio for four years. According to CAMELS rating by Chowdhury S. K.(2007), Operating Expense to Operating Income:

    Criteria Indicator

    85% or below Strong

    More than 85% to 90% Satisfactory

    More than 90% to 95% Fair

    More than 95% to 100% Marginal

    Over 100% Unsatisfactory

    The banks OETOI ratios of selected years are much less than 85 percent which is a strong

    indicator according to Chowdhury (2007).

    Provision for Loan Losses

    The provision for loan losses (PFLL) is a charge to current earnings to build the

    Allowance for Loan and Lease Losses (ALLL). Ideally this ratio should be low. The

    ALLL is a general reserve kept by banks to absorb loan losses. The responsibility of a

    director is to ensure that the loan loss reserve is sufficient to absorb probable loan losses.

    When considering how much to take out of earnings to add to the ALLL, we should

    consider factors that may affect loan losses. These include changing market conditions

    where the bank operates, rising numbers of delinquent loans and significant loan growth.

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    All may bear on loan loss and the need to increase ALLL reserves. (Koch & MacDonald,

    2006) clearly depicted the flow of PFLL shown in figure 3.5.

    Figure 3.5: Flow of Provision for Loan LossesSource:Koch, T. W., & MacDonald, S. S. (2006).

    (Juan-Ramon, Randall, & Williams; 2001), (Peters, Raad & Sinkey; 2004), US Business

    Reporter; and many more have used PFLL ratio as an effective tool for measuring the

    operating efficiency of a bank. Citibanks PFLL ratios are as follows:

    Year 2006 2005 2004 2003 AVG

    PFLL 0.27% 0.09% (0.31)% 0.74% 0.20%

    The banks PFLL ratio was higher in 2003 (0.74 percent). In 2004, it has an excess

    provision (0.31 percent) but PFLL ratio again increases from 2005 to 2006 (0.09 percent

    to 0.27 percent). On an average, the bank maintained 0.20 percent PFLL ratio which is a

    very positive sign to me.

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    Leverage Measurement

    Debt to Equity

    Debt to Equity (DTE) ratio is rarely used for measuring the financial performance of abank because usually the portion of debt of a bank is significantly higher than the portion

    of its equities. My objective is to see whether this ratio is increasing over the years.

    Though DTE ratio is a measure of leverage, it cannot be interpreted for the banking sector

    in such a way which we usually do for several industries other than banking sector. DTE

    ratios of Citibank, N.A. are shown in the following table.

    Year 2006 2005 2004 2003 AVG

    DTE 594.74% 605.41% 609.86% 792.10% 650.53%

    The highest DTE ratio was in 2003 (792.10 percent) and the lowest DTE ratio was in 2006

    (594.74 percent). Citibanks DTE ratio is decreasing year by year which is a positive sign

    to me. On an average, the bank maintained 650.53 percent DTE ratio.

    Debt to Assets

    Debt to Assets (DTA) is another tool for measuring the leverage of a company. The higher

    the portion of DTA, the greater is the degree of risk because creditors must be satisfied

    before owners in the event of bankruptcy. The lower ratio of DTA provides a cushion of

    protection for the suppliers of debt. In Liabilities & Shareholders Equity side of a banks

    balance sheet, it is very usual to see greater portion of debt than shareholders equity. So

    DTA ratio of a bank can be interpreted in such a way that is only relevant for the banking

    industry. The following table shows DTA ratios of Citibank, N.A. for four years.

    Year 2006 2005 2004 2003 AVG

    DTA 85.61% 85.82% 85.91% 88.79% 86.53%

    The DTA ratio of Citibank is decreasing at a slower rate from 2003 to 2006. The highest

    DTA ratio was 88.79 percent in 2003 and the lowest DTA ratio was 85.61 percent in 2006.

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    On an average, the bank maintained 86.53 percent DTA ratio. We can expect this ratio

    will be much lower after 2006.

    Solvency Measurement

    Tier 1 Capital to Total Risk Weighted Assets

    For most banks, Tier 1 Capital (Core Capital) generally consists of only common equity,

    which is the sum of common stock, surplus and retained earnings. Because of this, the

    leverage ratio gives an indication of the equity support for a banks assets. In other words,

    this ratio is designed to indicate the amount of equity or capital support or assets that can

    protect the bank from unexpected events. The smaller this support gets, the greater the

    likelihood the bank may become insolvent. Thus, any significant decline in a banks

    leverage ratio presents increased risk to the deposit insurance fund and raises regulatory

    concern, especially if the bank becomes undercapitalized. Tier 1 Capital to Total Risk

    Weighted Assets (T1CTRWA) ratios of Citibank, N.A. Bangladesh are as follows.

    Year 2006 2005 2004 2003 AVG

    T1CTRWA 30.34% 24.39% 23.45% 19.80% 24.50%

    According to (Bangladesh Bank Annual Report, 2005), on an average the T1CTRWA

    ratio for foreign commercial banks (FCB) was 20.33 percent taking eight years (1998 to

    2005). In Citibank, N.A., such average is higher (24.50 percent) than that of FCBs. Also,

    Citibanks T1CTRWA ratio is increasing which is a very good sign for any bank.

    According to CAMELS rating by Chowdhury S. K. (2007), Tier 1 Capital to Risk-

    weighted Assets:

    Criteria Indicator

    More than 5% Strong

    4.5% to 5% Satisfactory

    3.5% to less than 4.5% Fair

    3% to less than 3.5% Marginal

    Below 3% Unsatisfactory

    Citibanks T1CTRWA ratios of selected years are much more than 5 percent which is a

    strong indicator according to Chowdhury (2007).

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    Profitability Measurement

    Profitability in the banking sector has been extensively examined in developed countries,

    especially in North America and Europe. Evidence from these studies shows that bank

    profitability depends on several factors (Peters, Raad & Sinkey, 2004). A model was

    developed by (Koch & MacDonald, 2006) to measure bank performance which is given

    below:

    Figure 3.6:Bank Performance Model

    Source:Koch, T. W., & MacDonald, S. S. (2006).

    Return on Assets

    Numerous researchers have used Return on Assets (ROA) ratio for measuring the

    profitability of a bank. (Peters, Raad & Sinkey, 2004), (Wang, 2004), (Malek, 2005),

    (Tarawneh, 2006); and many more have extensively used ROA ratio. The greater the ROA

    ratio, the better for the bank. ROA ratios of Citibank, N.A. Bangladesh are shown below.

    Year 2006 2005 2004 2003 AVG

    ROA 3.37% 3.59% 3.52% 2.14% 3.16%

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    According to (Bangladesh Bank Annual Report, 2005), on an average the ROA ratio for

    foreign commercial banks (FCB) was 3.13 percent taking eight years (1998 to 2005). In

    Citibank, N.A., such average is higher (3.16 percent) than that of FCBs. Also, Citibanks

    ROA ratio is increasing which is a very good sign for any bank though it slightlydecreases in 2006 from 2005 (3.59 percent to 3.37 percent). According to CAMELS rating

    by Chowdhury S. K. (2007), Return On Assets:

    Criteria Indicator

    1.3% or more Strong

    0.8% to less than 1.3% Satisfactory

    0.4% to less than 0.8% Fair

    0.16% to less than 0.4% Marginal

    Below 0.16% Unsatisfactory

    Citibanks ROA ratios of selected years are more than 1.3 percent which is a strong

    indicator according to Chowdhury (2007).

    Return on Equity

    Numerous researchers have used Return on Equity (ROE) ratio for measuring the

    profitability of a bank. (Peters, Raad & Sinkey, 2004), (Malek, 2005), (Tarawneh, 2006);

    and many more have extensively used ROE ratio. The greater the ROE ratio, the better for

    the bank. ROE ratios of Citibank, N.A. Bangladesh are shown below.

    Year 2006 2005 2004 2003 AVG

    ROE 23.43% 25.32% 25.00% 19.07% 23.21%

    According to (Bangladesh Bank Annual Report, 2005), on an average the ROE ratio for

    foreign commercial banks (FCB) was 28.13 percent taking eight years (1998 to 2005). In

    Citibank, N.A., such average is slightly lower (23.21 percent) than that of FCBs. But the

    average ROE ratio for FCBs is 23.75 percent taking six years (2000 to 2005). We can

    consider the ROE ratio of FCBs for two years (1998 and 1999) as outliers because they are

    much greater in comparison to other years (40.7 percent and 41.8 percent respectively). If

    we exclude outliers, we can say Citibanks average ROE ratio is higher than that of FCBs.

    Also, Citibanks ROE ratio is increasing which is a very good sign for any bank though it

    slightly decreases in 2006 from 2005 (25.32 percent to 23.43 percent).

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    Return on Deposit

    To most financial analysts, Return on Deposit (ROD) is one of the best measures of bank

    profitability performance. This ratio reflects the bank management ability to utilize the

    customers deposits in order to generate profits. (Tarawneh, 2006) have used this ratio as a

    profitability measurement. ROD ratio for Citibank, N.A. Bangladesh is shown below.

    Year 2006 2005 2004 2003 AVG

    ROD 4.19% 4.61% 5.32% 2.81% 4.23%

    Above table shows that ROD ratios over the years are positive and strong too. We can

    clearly see that ROD ratios were fluctuating through the period. The highest ROD ratio

    was 5.32 percent in 2004 and the lowest ROE ratio was 2.81 percent. The average of ROD

    for Citibank is 4.23 percent during the period 2003-2006.

    Implicit Interest Rate Spread

    (Pak & Huh, 1995) and (Juan-Ramon, Randall & Williams; 2001) have used Implicit

    Interest Rate Spread (IIRS) ratio in their paper for measuring the profitability of a bank.

    IIRS can be found by deducting Implicit Deposit Rate (IDR) from Implicit Lending Rate

    (ILR). ILR, IDR and IIRS ratios of Citibank, N.A. Bangladesh are as follows.

    Year 2006 2005 2004 2003 AVG

    ILR 15.11% 11.36% 9.95% 9.82% 11.56%

    IDR 2.92% 2.17% 4.73% 4.76% 3.64%

    IIRS 12.19% 9.19% 5.22% 5.06% 7.92%

    On an average, Citibank, N.A. charges 11.56 percent interest for loans and pay 3.64

    percent for deposits. ILR is significantly greater in 2006 (15.11 percent) and IDR is much

    lower in 2005 (2.17 percent). The banks IIRS is increasing over the years at an increasing

    rate which is strengthening the profitability of Citibank, N.A. Bangladesh. On an average,

    the bank maintained 7.92 percent IIRS. According to CAMELS rating by Chowdhury S.

    K. (2007), Net Spread:

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    Criteria Indicator

    2% or more Strong

    1.25% to less than 2% Satisfactory

    0.5% to less than 1.25% Fair

    0% to less than 0.5% Marginal

    Below 0% Unsatisfactory

    IIRS ratios of Citibank, N.A. Bangladesh for selected years are much more than 2 percent

    which is a strong indicator according to Chowdhury (2007).

    Net Interest Margin

    Net interest income is the difference between interest income and interest expense. It is the

    gross margin on a banks lending and investment activities. Analysts focus on Net Interest

    Margin (NIM) ratio because small changes in a banks lending margin can translate into

    large bottom line changes. The higher the ratio the cheaper the funding or the higher the

    margin the bank is obtaining. A banks net interest margin is a key performance measure

    that drives ROA. (Juan-Ramon, Randall & Williams; 2001), (Peters, Raad & Sinkey,

    2004), (South African Reserve Bank, 2003); and many more have used this ratio. The

    following data shows NIMs for Citibank, N.A. for four years.

    Year 2006 2005 2004 2003 AVG

    NIM 3.16% 2.91% 2.85% 1.92% 2.71%

    NIM of Citibank is continuously increasing at an average rate of 2.71 percent per year.

    The lowest NIM was 1.92 percent in 2003 and the highest NIM was 3.16 percent in 2006.

    We can expect that this ratio will be increasing after 2006. According to CAMELS rating

    by Chowdhury S. K. (2007), Net Interest Margin:

    Criteria Indicator

    5% or more Strong

    4.5% to less than 5% Satisfactory

    4% to less than 4.5% Fair

    3% to less than 4% Marginal

    Below 3% Unsatisfactory

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    NIM ratios of Citibank, N.A. Bangladesh for selected years are less than 3 percent which

    is an unsatisfactory indicator according to Chowdhury (2007) except in 2006 (3.16 percent

    grouped as marginal indicator).

    Noninterest Income to Assets

    Noninterest Income to Assets (NITA) is an indicator of the operational performance. It

    indicates the proportion of fees and other income in respect of total assets of banks. The

    higher this ratio is the better. (Pak & Huh, 1995), (Juan-Ramon, Randall & Williams;

    2001) have used this ratio as a measure of profitability indicator. NITA ratios of Citibank,

    N.A. Bangladesh are shown below.

    Year 2006 2005 2004 2003 AVG

    NITA 4.98% 5.30% 5.70% 4.84% 5.21%

    NITA of Citibank is continuously increasing at an average rate of 5.21 percent per year

    but it slightly decreases in 2006 (4.98 percent). The lowest NITA was 4.84 percent in 2003

    and the highest NITA was 5.70 percent in 2004. We can expect that this ratio will be

    increasing after 2006.

    Noninterest Income to Operating Income

    Noninterest Income to Operating Income (NITOI) ratio is another indicator of the

    operational performance. It indicates to what extent fees and other income represent a

    percentage of operating income of banks. (South African Reserve Bank, 2003) have used

    this ratio as a measure of profitability indicator. NITOI ratios of Citibank, N.A.

    Bangladesh are shown below.

    Year 2006 2005 2004 2003 AVG

    NITOI 61.16% 64.54% 66.69% 71.59% 65.99%

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    NITOI of Citibank is continuously decreasing at an average rate of 65.99 percent per year.

    The lowest NITOI was 61.16 percent in 2006 and the highest NITOI was 71.59 percent in

    2003. We can say that Citibank, N.A. Bangladesh is not interested in increasing NITOI

    ratios further.

    Asset Utilization Ratio

    In their paper, (Tarawneh, 2006) have used Asset Utilization Ratio (AUR). This ratio

    indicates the proportion of total operating income to total assets. The higher this ratio is

    the better. The following data shows AUR of Citibank, N.A. Bangladesh for four years.

    Year 2006 2005 2004 2003 AVG

    AUR 8.14% 8.20% 8.55% 6.76% 7.92%

    AUR of Citibank is fluctuating at an average rate of 7.92 percent per year. The lowest

    AUR was 6.76 percent in 2003 and the highest AUR was 8.55 percent in 2004. We can

    expect this ratio will increase further. According to CAMELS rating by Chowdhury S. K.

    (2007), Asset Utilization Ratio:

    Criteria Indicator

    13% or more Strong

    11% to less than 13% Satisfactory

    8% to less than 11% Fair

    6% to less than 8% Marginal

    Below 6% Unsatisfactory

    AURs of Citibank, N.A. Bangladesh falls into two categories according to CAMELS

    rating. AUR in 2003 was marginal (6.73 percent) and AURs from 2004 to 2006 were fair

    (8.55 percent, 8.20 percent and 8.14 percent respectively).

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    3.3.3 Measuring Bank Riskiness:

    To investigate bank riskiness and the probability of book-value insolvency, I have used the

    risk index as used by (Peters, Raad, & Sinkey; 2004) and suggested by Hannan and

    Hanweck (stated in their paper Peters, Raad, & Sinkey; 2004). The empirical version of

    the risk index (RI) is calculated as follows:

    )ROA

    EMROARI

    1+

    =

    Where,

    ROA = average return on assets,

    EM-1

    = the reciprocal of EM or the ratio of shareholders' equity to total assets, and

    ROA = the standard deviation of ROA.

    Hannan and Hanweck [1988] derive the upper bound probability of book value insolvency

    (p) and show that it equals 1/[2(RI)2

    ]. The RI and values of Citibank, N.A. Bangladesh

    in 2006 are as follows:

    ( )[ ]00076.

    65.252

    1

    65.25

    00684.

    94738.603156.

    2

    1

    ==

    =+

    =

    p

    RI

    The result shows that, there is a safety of Citibank, N.A. in Bangladesh because RI is not

    significantly higher (25.65) and its associated probability of book-value insolvency is very

    insignificant (.076 percent) in 2006. Another measure of risk I have used in this study is

    the variability of ROA as measured by its standard deviation. Appendix table 3 shows that

    the standard deviation is 0.683 with a mean standard error of 0.341, another indicator of

    the reduced riskiness of Citibank, N.A. Bangladesh. The coefficient of variation (standard

    deviation of ROA / mean ROA) is a relative measure of dispersion. This value is 21.64

    percent over the sample period. Above all, all three measures of risk- the risk index, the

    standard deviation of ROA, and the coefficient of variation of ROA, indicate that

    Citibank, N.A. is safer in 2006.

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    3.3.4 Regression Analysis

    Simple Regression

    Simple linear regression analysis analyzes the linear relationship that exists between a

    dependent variable and a single independent variable. Simple linear regression model is

    described as:

    ++= xy 10

    where:

    y= Value of the dependent variable

    x= Value of the independent variable

    0= Populations y-intercept

    1= Slope of the population regression line

    = Error term, or residual

    Regression equation of Net Profit on Total Deposits

    Table 3.4:Regression results of Net Profit & Total Deposits

    Model Summary

    .957a .916 .873 103.58492

    Model

    1

    R R Square

    Adjusted

    R Square

    Std. Error of

    the Estimate

    Predictors: (Constant), Total Depositsa.

    Coefficientsa

    -7.459 127.227 -.059 .959

    .043 .009 .957 4.657 .043

    (Constant)

    Total Deposits

    Model

    1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

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    In table 3.4, the model summary table reports the strength of the relationship between

    Total Deposits and Net Profit. R, the multiple correlation coefficient, is the linear

    correlation between the observed and model-predicted values of Net Profit. Here it

    indicates a high positive correlation (.957) between Total Deposits & Net Profit.R Square,the coefficient of determination, is the squared value of the multiple correlation

    coefficient. It shows that about 91.6 percent of Net Profit can be explained by Total

    Deposits.

    As a further measure of the strength of the model fit, I can compare the standard error of

    the estimate in the model summary table to the standard deviation of Net Profit reported in

    the descriptive statistics table (see appendix table 2). Without prior knowledge of Total

    Deposits for the coming period, my best guess for Net Profit would be about Tk.533.73

    millions, with a standard deviation of Tk.291.08 millions. With the linear regression

    model, the error of my estimate is considerably lower, about 103.6.

    Table 3.4 also shows the coefficients of the regression line. It states that the expected Net

    Profit is equal to .043 * Total Deposits 7.459. If the director of Citibank, N.A.

    Bangladesh plans to deposit Tk. 24149.38 millions in 2007 according to trend equation for

    total deposits (see appendix figure 1), the predicted net profit would be .043 * 24149.38

    7.459 = 1030.96 millions taka. The model fit looks positive. The first section of the

    coefficients table shows that there is a significant coefficient (.043) for Total Deposits,

    indicating that this variable contribute to the model. To determine the relative importance

    of the significant predictors, I can look at the standardized coefficients. Even though Total

    Deposits has a small coefficient (.043), it actually contributes to the model because it has a

    large absolute standardized coefficient (.957).

    Regression equation of Net Profit on Total Advances

    Table 3.5:Regression results of Net Profit & Total Advances

    Model Summary

    .963a .928 .892 95.72238

    Model1

    R R Square

    Adjusted

    R Square

    Std. Error of

    the Estimate

    Predictors: (Constant), Total Advancesa.

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    Coefficientsa

    -741.128 255.798 -2.897 .101.174 .034 .963 5.073 .037

    (Constant)Total Advances

    Model

    1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

    In table 3.5, the model summary table reports the strength of the relationship between

    Total Advances and Net Profit. R, the multiple correlation coefficient, is the linearcorrelation between the observed and model-predicted values of Net Profit. Here it

    indicates a high positive correlation (.963) between Total Deposits & Net Profit.R Square,

    the coefficient of determination, is the squared value of the multiple correlation

    coefficient. It shows that about 92.8 percent of Net Profit can be explained by Total

    Advances.

    As a further measure of the strength of the model fit, I can compare the standard error of

    the estimate in the model summary table to the standard deviation of Net Profit reported in

    the descriptive statistics table (see appendix table 2). Without prior knowledge of Total

    Advances for the coming period, my best guess for Net Profit would be about Tk.533.73

    millions, with a standard deviation of Tk.291.08 millions. With the linear regression

    model, the error of my estimate is considerably lower, about 95.7.

    Table 3.5 also shows the coefficients of the regression line. It states that the expected Net

    Profit is equal to .174 * Total Advances 741.128. If the director of Citibank, N.A.

    Bangladesh plans to keep Advance Tk. 10280.78 millions in 2007 according to trend

    equation for Total Advances (see appendix figure 6), the predicted Net Profit would be

    .174 * 10280.78 741.128 = 1047.73 millions taka. The model fit looks positive. The first

    section of the coefficients table shows that there is a significant coefficient (.037) for Total

    Advances, indicating that this variable contribute to the model. To determine the relative

    importance of the significant predictors, I can look at the standardized coefficients. Even

    though Total Advances has a small coefficient (.174), it actually contributes to the model

    because it has a large absolute standardized coefficient (.963).

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    Regression equation of Net Profit on ATD ratio

    Table 3.6:Regression results of Net Profit & ATD ratio

    Model Summary

    .827a .683 .525 200.59358

    Model

    1

    R R Square

    Adjusted

    R Square

    Std. Error of

    the Estimate

    Predictors: (Constant), ATDa.

    Coefficientsa

    1290.272 377.685 3.416 .076

    -11.536 5.552 -.827 -2.078 .173

    (Constant)

    ATD

    Model

    1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

    In table 3.6, the model summary table reports the strength of the relationship between

    ATD ratio and Net Profit. R, the multiple correlation coefficient, is the linear correlation

    between the observed and model-predicted values of Net Profit. Here it indicates a high

    positive correlation (.827) between ATD ratio & Net Profit. R Square, the coefficient of

    determination, is the squared value of the multiple correlation coefficient. It shows that

    about 68.3 percent of Net Profit can be explained by ATD ratio.

    As a further measure of the strength of the model fit, I can compare the standard error of

    the estimate in the model summary table to the standard deviation of Net Profit reported inthe descriptive statistics table (see appendix table 2). Without prior knowledge of ATD

    ratio for the coming period, my best guess for Net Profit would be about Tk.533.73

    millions, with a standard deviation of Tk.291.08 millions. With the linear regression

    model, the error of my estimate is slightly lower, about 200.6.

    Table 3.6 also shows the coefficients of the regression line. It states that the expected Net

    Profit is equal to -11.536 * ATD ratio + 1290.272. If the director of Citibank, N.A.

    Bangladesh plans to keep ATD ratio 65.58 percent on an average in 2007 according to

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    average ATD ratio (see appendix table 3-A), the predicted Net Profit would be -11.536 *

    65.58 + 1290.272 = 533.74 millions taka. The first section of the coefficients table shows

    that there is a non-significant coefficient (.173) for ATD ratio, indicating that this variable

    does not contribute to the model.

    Regression equation of Net Profit on Total Assets

    Table 3.7:Regression results of Net Profit & Total Assets

    Model Summary

    .973a .947 .921 81.83065Model1 R R Square

    Adjusted

    R Square

    Std. Error of

    the Estimate

    Predictors: (Constant), Total Assetsa.

    Coefficientsa

    -92.370 112.142 -.824 .497

    .038 .006 .973 5.996 .027

    (Constant)

    Total Assets

    Model

    1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

    In table 3.7, the model summary table reports the strength of the relationship between

    Total Assets and Net Profit.R, the multiple correlation coefficient, is the linear correlation

    between the observed and model-predicted values of Net Profit. Here it indicates a high

    positive correlation (.973) between Total Assets & Net Profit.R Square, the coefficient of

    determination, is the squared value of the multiple correlation coefficient. It shows that

    about 94.7 percent of Net Profit can be explained by Total Assets.

    As a further measure of the strength of the model fit, I can compare the standard error of

    the estimate in the model summary table to the standard deviation of Net Profit reported in

    the descriptive statistics table (see appendix table 2). Without prior knowledge of Total

    Assets for the coming period, my best guess for Net Profit would be about Tk.533.73

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    millions, with a standard deviation of Tk.291.08 millions. With the linear regression

    model, the error of my estimate is considerably lower, about 81.8.

    Table 3.7 also shows the coefficients of the regression line. It states that the expected Net

    Profit is equal to .038 * Total Assets 92.37. If the director of Citibank, N.A. Bangladesh

    plans to keep Total Assets Tk. 29994.29 millions in 2007 according to trend equation for

    Total Assets (see appendix figure 7), the predicted Net Profit would be .038 * 29994.29

    92.37 = 1047.41 millions taka.

    The model fit looks positive. The first section of the coefficients table shows that there is a

    significant coefficient (.027) for Total Assets, indicating that this variable contribute to the

    model. To determine the relative importance of the significant predictors, I can look at the

    standardized coefficients. Even though Total Assets has a small coefficient (.038), it

    actually contributes to the model because it has a large absolute standardized coefficient

    (.973).

    Regression equation of Operating Expense on Total Assets

    Table 3.8:Regression results of Operating Expenses & Total Assets

    Model Summary

    .977a .954 .931 27.93642

    Model1

    R R Square

    Adjusted

    R Square

    Std. Error of

    the Estimate

    Predictors: (Constant), Total Assetsa.

    Coefficientsa

    73.170 38.285 1.911 .196

    .014 .002 .977 6.436 .023

    (Constant)

    Total Assets

    Model1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Operating Expensesa.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

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    In table 3.8, the model summary table reports the strength of the relationship between

    Total Assets and Operating Expenses. R, the multiple correlation coefficient, is the linear

    correlation between the observed and model-predicted values of Operating Expenses. Here

    it indicates a high positive correlation (.977) between Total Assets & Operating Expenses.R Square, the coefficient of determination, is the squared value of the multiple correlation

    coefficient. It shows that about 95.4 percent of Operating Expenses can be explained by

    Total Assets.

    As a further measure of the strength of the model fit, I can compare the standard error of

    the estimate in the model summary table to the standard deviation of Operating Expenses

    manually calculated. Without prior knowledge of Total Assets for the coming period, my

    best guess for Operating Expenses would be about Tk.302.60 millions, with a standard

    deviation of Tk.106.29 millions. With the linear regression model, the error of my estimate

    is considerably lower, about 27.9.

    Table 3.8 also shows the coefficients of the regression line. It states that the expected

    Operating Expenses is equal to .014 * Total Assets + 73.17. If the director of Citibank,

    N.A. Bangladesh plans to keep Total Assets Tk. 29994.29 millions in 2007 according to

    trend equation for Total Assets (see appendix figure 7), the predicted Operating Expenses

    would be .014 * 29994.29 + 73.17 = 493.09 millions taka.

    The model fit looks positive. The first section of the coefficients table shows that there is a

    significant coefficient (.023) for Total Assets, indicating that this variable contribute to the

    model. To determine the relative importance of the significant predictors, I can look at the

    standardized coefficients. Even though Total Assets has a small coefficient (.014), it

    actually contributes to the model because it has a large absolute standardized coefficient

    (.977).

    Multiple Regression

    Multiple regression enables us to determine the simultaneous effect of several independent

    variables on a dependent variable using the least squares principle. Multiple regression

    model can be described as:

    +++++= kkxxxy K

    22110

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    where:

    0= Populations regression constant

    j= Populations regression coefficient for variablej; j=1, 2, k

    k=Number of independent variables

    = Model error

    Regression equation of Net Profit on Total Deposits & Total Advances

    Table 3.9:Regression results of Net Profit, Total Deposits & Total Advances

    Coefficientsa

    -454.936 717.051 -.634 .640

    .018 .041 .404 .450 .731

    .104 .163 .574 .638 .638

    (Constant)

    Total Deposits

    Total Advances

    Model1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

    In their paper, (Hossain & Bhuiyan, 1990) have used this multiple regression equation. In

    table 3.9, the model summary table reports the strength of the relationship among Net

    Profit on Total Deposits and Total Advances. The coefficients of the regression line states

    that the expected Net Profit is equal to .104 * Total Advances + .018 Total Deposits

    454.936. If the director of Citibank, N.A. Bangladesh plans to Deposit Tk. 24149.38

    millions in 2007 according to trend equation for total deposits (see appendix figure 1) and

    Advances Tk. 10280.78 millions in 2007 according to trend equation for Total Advances

    (see appendix figure 6), the predicted Net Profit would be .104 * 10280.78 + .018 *

    24149.38 454.936 = 1048.95 millions taka.

    The model fit does not look positive. The first section of the coefficients table shows that

    there is a non-significant coefficient (.731) for Total Deposits and a non-significant

    coefficient (.638) for Total Advances, indicating that these variables do not contribute to

    the model. To determine the relative importance of the significant predictors, I can look at

    the standardized coefficients. Total Advances has a greater coefficient (.104) and it

    actually contributes more to the model because it has a larger absolute standardizedcoefficient (.574).

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    Regression equation of Net Profit on Total Advances & Total Assets

    Table 3.10:Regression results of Net Profit, Total Advances & Total Assets

    Coefficientsa

    -286.128 727.799 -.393 .762

    .050 .185 .279 .272 .831

    .028 .040 .701 .685 .617

    (Constant)

    Total Advances

    Total Assets

    Model1

    B Std. Error

    Unstandardized

    Coefficients

    Beta

    Standardized

    Coefficients

    t Sig.

    Dependent Variable: Net Profita.

    Source: Estimated regression results by SPSS software package using data from

    financial statements of Citibank, N.A. Bangladesh for 2003 to 2006.

    In table 3.10, the model summary table reports the strength of the relationship among Net

    Profit on Total Assets and Total Advances. The coefficients of the regression line states

    that the expected Net Profit is equal to .050 * Total Advances + .028 Total Deposits

    286.128. If the director of Citibank, N.A. Bangladesh plans to keep Advances Tk.

    10280.78 millions in 2007 according to trend equation for Total Advances (see appendix

    figure 6) and Total Assets Tk. 29994.29 millions in 2007 according to trend equation for

    Total Assets (see appendix figure 7), the predicted Net Profit would be .050 * 10280.78 +

    .028 * 29994.29 286.128 = 1067.75 millions taka.

    The model fit does not look positive. The first section of the coefficients table shows that

    there is a non-significant coefficient (.831) for Total Advances and a non-significant

    coefficient (.617) for Total Assets, indicating that these variables do not contribute to the

    model. To determine the relative importance of the significant predictors, I can look at the

    standardized coefficients. Even though Total Assets has a smaller coefficient (.028), it

    actually contributes more to the model because it has a larger absolute standardized

    coefficient (.701).

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    3.3.5 Trend Analysis

    Trend analysis for total deposits

    According to MINITAB, fitted trend equation for total deposits:

    (Yt = 937.575 + 4642.36*t) with a 20.93 percent mean absolute percentage error (MAPE)

    and a mean absolute deviation (MAD) value 1912.39 (see appendix figure 1). The

    forecasted total deposits in 2007 according to trend equation is Tk.24149.40 millions.

    Trend analysis for net interest income

    According to MINITAB, fitted trend equation for net interest income:

    (Yt = -59.205 + 209.828*t) with a 13.57 percent MAPE and a MAD value 47.32 (see