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TAP DOAN CQNG H6A XA HQI CHU NGHIA VIET NAM DIEN LVC VIET NAM DOc lap - Tv do - 11#1th phtic S6: /QD-EVN Ha Noi , ngay ZO timing 9 nam 2014 QUYET DINH V/v ban hanh Bo quy trinh kinh doanh dien fling ap dung trong Tap doan Dien hp V* Nam TONG GIAM DOC TAP DOAN DIEN LVC VIET NAM Can dr BO Lu4t Dan sir cila nu& COng hod xd hOi chu nghia Vi't Nam nam 2005 va cac Nghi dinh, van ban huang clan thi hanh, Can dr LI* Din ltrc cua nuo.c COng hoa xa hoi chfi nghia Vi't Nam nam 2004, Luat sira doi, b6' sung mot so dien cua Luljt Dien lgc nam 2012 va cac van ban huong clan thi hanh; Can cu Lu4t Doanh nghi0 cua nu& COng hod xd hoi chu nghia ViI4 Nam nam 2005 va cac van ban huang dan thi hanh, Can cu Lu4t Thuang mai dm nuov CCmg hod xd hOi chit nghia Vi4 Nam nam 2005 va cac van ban huang dan thi hanh; Can dr Nghi dinh so 205/2013/ND-CP ngdy 06/12/2013 dm Chinh Dieu le to chirc va hog Ong dm 'Op doan Dien ltrc Vi4 Nam; Theo de nghi dm Ong Throng ban Dinh doanh T4p doan Dien lirc V* Nam. QUYET DINH: Di&I 1. Ban hanh kern theo Quy6t dinh nay "Be quy trinh kinh doanh din Wang ap dung trong doan Dien ivy V* Nam", vo'i so tai lieu QT-01-06, bao Om: 1.Quy trinh Cdp di@i; 2.Quy trinh 1(T k6t va quan ly him cl6ng mua ban din, 3.Quy trinh Quan15 , he th6ng do d6m ban din cho khach hang; 4.Quy trinh Ghi chi s6 cong to; 5.Quy trinh L'jp hod don tin din; 6.Quy trinh Thu va theo dOi nay tin di41; 7. Quy trinh Giao dich vii khach hang sir dung 8.Quy trinh L4p bao coo kinh doanh dien 'fang; 9.Quy dinh cong tdc dich vu khach hang khi ngirng, giam cung cap di@i; 10.Quy dinh to chi rc va hoat Ong dich vu ban le din 'fang. 1

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  • TAP DOAN CQNG H6A XA HQI CHU NGHIA VIET NAM DIEN LVC VIET NAM DOc lap - Tv do - 11#1th phtic

    S6: /QD-EVN Ha Noi, ngay ZO timing 9 nam 2014

    QUYET DINH V/v ban hanh Bo quy trinh kinh doanh dien fling

    ap dung trong Tap doan Dien hp V* Nam

    TONG GIAM DOC TAP DOAN DIEN LVC VIET NAM

    Can dr BO Lu4t Dan sir cila nu& COng hod xd hOi chu nghia Vi't Nam nam 2005 va cac Nghi dinh, van ban huang clan thi hanh,

    Can dr LI* Din ltrc cua nuo.c COng hoa xa hoi chfi nghia Vi't Nam nam 2004, Luat sira doi, b6' sung mot so dien cua Luljt Dien lgc nam 2012 va cac van ban huong clan thi hanh;

    Can cu Lu4t Doanh nghi0 cua nu& COng hod xd hoi chu nghia ViI4 Nam nam 2005 va cac van ban huang dan thi hanh,

    Can cu Lu4t Thuang mai dm nuov CCmg hod xd hOi chit nghia Vi4 Nam nam 2005 va cac van ban huang dan thi hanh;

    Can dr Nghi dinh so 205/2013/ND-CP ngdy 06/12/2013 dm Chinh Dieu le to chirc va hog Ong dm 'Op doan Dien ltrc Vi4 Nam;

    Theo de nghi dm Ong Throng ban Dinh doanh T4p doan Dien lirc V* Nam.

    QUYET DINH:

    Di&I 1. Ban hanh kern theo Quy6t dinh nay "Be quy trinh kinh doanh din Wang ap dung trong doan Dien ivy V* Nam", vo'i so tai lieu QT-01-06, bao Om:

    1.Quy trinh Cdp di@i; 2.Quy trinh 1(T k6t va quan ly him cl6ng mua ban din, 3.Quy trinh Quan15, he th6ng do d6m ban din cho khach hang; 4.Quy trinh Ghi chi s6 cong to; 5.Quy trinh L'jp hod don tin din; 6.Quy trinh Thu va theo dOi nay tin di41; 7. Quy trinh Giao dich vii khach hang sir dung 8.Quy trinh L4p bao coo kinh doanh dien 'fang; 9.Quy dinh cong tdc dich vu khach hang khi ngirng, giam cung cap di@i; 10.Quy dinh to chi rc va hoat Ong dich vu ban le din 'fang.

    1

  • Ditu 2. BO qui trinh nay thay the cho: Quy trinh Kinh doanh din n5ng ap dung trong T4p doan hien lve Viet

    Nam, ban hank kern theo Quye't dinh so 1232/QD-EVN ngay 21/12/2011 dm T6ng Giarn cl6c 'flap doan mien lixc Viet Nam;

    Di&I 3. Quy6t dinh nay c hieu luc ke tir ngaySiLia/2014. Ditu 4. Cac Pho To"ng Giam do'c T4p doan Di@-1 luc Viit Nam, Cac

    Truing Ban cua Tlap,doan mien Viet Nam, Thu tru'Ong Don vi, Ngued clai di@-1 phan von, co phan cua T4p doan mien lvc Viet Nam tai cac doanh nghip khac va cac ca nhan lien quan c6 trach nhie:rn thi hank BO guy trinh nay./.

    TONG GIAM roc Noi nhIcin: - Nhu. di&1 4;

    tot/- Lau: VT, KDV

  • MP DOAN CLING HOA XA HOI CHU NGHIA VIET NAM DIEN LVC VIET NAM WO 14p - Tv do - 11#nh pink

    BO Q QUY TRiNH KINH DOANH DIEN NANG AP DUNG TRONG TAP DOAN DIEN LVC QUOC GIA VIET NAM

    (Ban hanh kern theo Quyit Binh so 828/QD-EVN ngay 26 thang 09 neim 2014 cita T(ip dam Dien lzrc Viet Nam)

    Di&I 1. Pham vi dieu chinh va d6i ttrcrng ap dung 1. Pham vi diL chinh:

    quy trinh nay quy dinh th6ng nhAt tri& khai, chirc ho4t don phan ph6i, ban buon va ban le din Wang trong T4p down Dien lkrc V* Nam. 2.1)6i ttrcing ap Ong:

    a. COng ty me - T413 down Nam. b. Cac Don vi trArc thuOc Tap down Dien laic Via Nam. C. Cac Cong ty con do 'Op down li,tc Vilt Nam nAm gift 100% von dieu

    d. Ngtreei dai din ph'an von gop theo uy quy&I dm 'flap down Di41 km V* Nam tai ding ty con, cong ty lienk6t. Ditu 2. Giai thIch tit ngfr va cac chir viet tat Cac vi6t tat tir ngfr trong BO quy trinh nay cluvc hi6u nhu. sau:

    1. Ban ch&c nang: dtro.c dung c16' chi Van phong, cac Ban chil.c nang dm Ca quan Cling ty me - Tap down Dien 1-kre V* Nam (EVN); Ban T6ng hap, Ban Kim soat not b0 Hai cl6ng thanh vien EVN. 2. Dan vi: 1a cac don vi trirc thuOc EVN, cac Cong ty con do EVN nam gift 100% von di'L 3. Dan vi dien list: la cac T6ng Cong ty Dien hrc, T6ng Cong ty Truy& tai dien Qu6c gia, Cong ty (bao gom cac COng ty TNHH MTV Di'n ltxc, Cong ty Co phan Dien Cong ty Dien krc hach toan phv thuOc cac T6'ng cong ty Di'41 hrc), Gong ty ltrai dien cao the thuOc cac T6ng Cong ty Dien lirc.

  • 4. Dan vi Deu dO he thang dlOn: Trung tam DiL del he. thtmg Qu6c gia, cac Trung tam Dieu d'() he thong mien Bac, mien Trung, mien Nam; 130 phan didu dc) he th6ng dien ctila cac Dan vi dien ltrc. 5. Dan vi quan sa lieu do dim din Wang: l dun vi quan 1Si van hanh thong thu th'0, xir 13"/, kru trix s6 lieu do am din nang cua T4.13 down Dien krc Vi4 Nam va cac Don vi dien ltrc. 6. Bao 1c7nh: la vi& Ben thir ba (goi la ngued bao lanh) cam ke't vai Ben co quy'n (goi l ngued nh4n bao lanh) se thirc hien nghia vu thay cho Ben c6 nghia vu (goi la ngu6i &sac bao lanh) n6u khi clan then hp ma nguoi dugc bao lanh khong thirc hien hoc thirc hien khong dung nghia vu. Cac Ben ding co the thod thu4n nguoi bao lanh chi phai thgc hi41 nghia vu khi nguad dugc bao lanh khong co kha nang dux hien nghia vu cua minh. 7. Bang Ice hoa dun: L Op hop nOi dung in tren hoa dan mot se) lung nhAt Binh hoa don ti& dien da phat hanh. 8. Ban sao: L ban chup, ban pho to (co the c ho4c khong co chirng thtrc) ho4c ban in (co dong clAu sao y ban chinh) c(f) not dung ay du, chinh xac nhu ban chinh. 9. Da lieu hoa dun: L tap hgp cac thong tin th6 hien tren hoa clan dugc luu trix duai clang file din tix 10. Bien nhOn thanh tam: L chirng tir xac nhlan vi& thanh town cua khach hang doi vai clan vi ap dung hinh thirc Ma don 11. Ben thue dich l T6ng Cong ty Dien tkrc, Cong ty TNHH MTV Dien l~rc, Cong ty CP T6ng Cong ty Dien hrc/Cong ty TNHH MTV Dien lvc/Cong ty CP Dien hrc co the uST quy6'n cho cac COng ty ltrc tivc thu(lc. 12. Ben nhan lam dich vu: l to chirc clugc thanh 14p theo quy dinh cua phap lu:at hoc ca nhan co du nang hanh vi dan sir theo quy dinh cua phap lulat ducec Ben thug dich vu thug ti-Arc hi41 mot hoc mot s6 cong 13. Co. chi "mat cera": l ca ch6 giai guy& yeu cau cua khach hang tir tip nhan yeu cAu cl6n khi tra lai lth qua cho khach hang thong qua mot dau m6i. 14. Chu'o'ng trinh CMIS: L chuang trinh may tinh He tho'ng thong tin quail 13'7 khach hang.

  • 15. Dich vu ban le dien nang: la vi4 Ben thue dich vu thue Ben nh4n lam dich vu thvc hien mot so cong viec trong hog dOng ban le di41 va dugc tra cong dich vu theo ke't qua cong da. hoan thanh theo hop don dich vu.

    16. Dau so: So din thoai khach hang sir dung d6 gfri tin nhan cho don vi dien l~rc. 17. Khach hang sir dung dien: tochirc, nhan mua a sir dung va khong ban lai dien cho to chfrc, ca nhan sir dung dien khac.

    18. Kfi qu37: vi'c Ben c nghia vu gfri mot khoan tin ho4c kim da. qt47 ho4c gidy t6 tri gis clugc bang tin vao tai khoan phong tod tai Ngan hang de bap dam thgc hien nghia 19. He than thu thOp so lieu do dim (lien nein g: bao cac thie't bi phan cimg, chuong trinh phAn clueyng truy& thong tin thvc chfrc nang thu th4p, xt:r

    so lieu do am [email protected] nang. 20. Hui, b va lai hoa don: L thuh6i 14i hod dam sai, hong va lap lai hod do'n dung de thay the cho hod don da thuh6i. 21. Truy thu: La thu so con thiL (san luvng tin mua cong sat phan khan g, ...) chua dugc tinh hoc tinh thieu trong qua trinh do am, ghi chi s6 cong to va lap hoa darn tin 22. LO trinh ghi chi s6n: La clueing di ghi chi so' oh mot s6 lucing nhat dinh cac cong to phai ghi chi s6 ding mat ngay trong thang. 23. Plarang ha ghi chi so: dugc thirc [email protected] bang cach doc, ghi chi se) cong to tai ch8 ho4c d9c, ghi chi se') cong to. tir xa. 24. Phien ghi chi so: Bao cac 10 trinh ghi chi s6 phai ghi trong ding mot ngdy trong thong. 25. Phtrang tht`rc giao nhan dien: l cach thirciphuang phap xac dinh dien nang giao nhan tai mai vi tri do dm hoac tai m0i nha may dien, tram d*1. 26. Tin nhan SMS (Short Messaging Service): Dich cung cap kha nang va giri tin nhan cl?ng van ban (text) vai chiL clai da la 16014W cho mot tin nhan. 27. Sc' lieu do dim dien Wing: l san lugng nang du do d6m bang cong to ho4c bang phuong phap tinh town nham hucv thanh quye't town trong giao

    nh4n dien nang gitta cac don vi.

  • 28. Thi6t bi do am dien nang: Om may bin don di@l, may bin dp va cong to (hay con goi la din Ice). 29. Thodi hoan: La hoan tra s6 da thu thira(san luvng tin mua cong sudt phan khan g, ...) trong qua trinh do dam, ghi chi so cong to. va 14p Ma clan ti6'n 30. Vi tri do dim: la vi tri v4ttren mach din nha't thin, tai do din Wang &lye do (16m va xac dinh. 31. Thoa thudn ve do dim clien Wang: l thoa thu4n ve vi tri do am, phtrang thirc giao nhan di4n, thi6t 1(6 ky thu4t cua th6ng do dm din nang th6ng thu thap so lieu do am din nang.

    32. ThOa thuan cgu noi. L thoa thu'On di6m dau not trang thief bi, citrong day cila cong trinh vao th6ng 33. Mit truang Dor vi: la Giam d6c cac don vi trkrc thu0c, Hi'41 twang cac trtreing, Throng cac Ban quan der an, I-10i don Thanh vien, Chu tich/T6ng giam d6c/Giam cliSc cac COng ty con do EVN nam gift 100% von din 34. Tien dich l khoan tin Ben thug dich vu tra cho Ben nil:an lam dich vu tren co' hai Ben thod thu;an theo hop cl6ng. 35. Tang cong ty Dien lirc min: T6ng cong ty Di4ihrc Mi'en Bac, T6ng cong ty Min Trung, T6ng cong ty D*1 ltrc Min Nam. 36. Tang cong ty Dien ltrc thanh pha: Om tong Con g ty Dien thanh ph6 Ha Ni, T6ng cong ty thanh pH') f115 Chi Minh. 37. RF (Radio Frequency)/RF-mesh: RF la cong ngN truy&I thong tin qua song vo to en din; RF-mesh l cong ngN truy'en thong tin qua song vo tuye'n di41 hinh mat ltrai. 38. PLC (Power Line Communication): la cong nghe truyL thong tin qua clueing day tai din 39. HHU (Hand Held Unit)/HHU-RF: HHU la thi& bi ghi chi s6 cam tay; HHU-RF la thiert bighi chi so cam tay qua song vo tuy6n 40. DCU: Bo tap trung dir lieu co chile nang thu th4p dd. lieu cac cong to thuOc no quan

  • 41. IP (Internet Protocol): Giao thirc truy6'n dtr lieu cua mpng internet ho4c ming may tinh cuc b0. 42. IEC (International Electrotechnical Commission): 'Jy Ban ky thu4t, qu6c t6. 43. Cac chiin viit tat:

    CBNV Can 130, nhan vien CMIS He thong thong tin quan 13 khach hang. CTDL Cong ty Di41 lvc DL Din lirc

    DTDD Din thoai di dOng DBQH Dai bi6u Qu6c htii EVN Tap down Wri li,rc V* Nam

    EPTC Cong ty Mua ban din GCS Ghi chi s6 GTGT Gia tri gia tang HDDT Hod dun din. tir

    HDMBD He don mua ban din

    HDND Elloi citmg Nhan dan

    HDTV HOi cl6ng thanh vien HTDD He th6ng do am

    HTTTSL He thong thu th4p s6 lieu do d6m KDDN Dinh doanh din Wang

    MBA May bien ap ltrc

    MTB May tinh bang NPT T6ng Cong ty Truy6n tai din Qu6c gia NMD Nha may din

    QLDA Quan 13 dix an QLVH HTDD Quan 13 van hanh he th6ng do am QLSLDD Quan 13', so liiti do dem TCKT Tai chinh 1(6 toan

  • TCTDL Tong Cong ty Din lvc TND Cong ty Thi nghim din thuOc cac T6ng cong ty Din 1irc

    TNHH MTV Trach nhi@Ti him hp MOt thanh vien TI May bin clang din do ltrong

    TU May bi6n din ap do lueng

    TCVN Tieu chuAn V* Nam UBND UST ban Nhan clan UNT liJ' y nhim thu UNC U y nhie:m chi

    Nhang tir ngit, chit vie't tat khac dugc hie'u va cluvc nghia theo quy dinh trong DiL le to chirc va hog dOng cua EVN, cac Quy ch6 quan bri not bo cua EVN va quy dinh phap luat co lien quan. Dieu 3. Idt cAu dm Bo: quy trinh Kinh doanh dien 'fang BC) quy trinh Kinh doanh dien nang dp dung trong Tap down Dien kre V* Nam, bao g6m: 1. Quy trinh Cap din; 2. Quy trinh KST ke't \fa. quan VT hop dtmg mua ban di0; 3. Quy trinh Quan he thong do dem ban din cho khach hang; 4. Quy trinh Ghi chi s6 cong ta; 5. Quy trinh La p hod don tin din; 6. Quy trinh Thu va theo d'Oi na tien din; 7. Quy trinh Giao dich yogi khach hang sit dung di@l; 8. Quy trinh Lap bac, cao kinh doanh din nang; 9. Quy dinh Cong tac dich vv khach hang khi ngirng, giam cung cap din; 10. Quy dinh ve to chirc va dich vu ban le din nang. Ditu 4, Trach nhiem cua EVN 1. Kim tra, giam sat hoat dlOng kinh doanh din nang tai cac Dan vi. 2. Yeu cAu cac Don vi dinh k'7 hoac dOt xuAt bao tinh hinh tri6n khai thirc hien vi& kinh doanh dien nang tai Dan vi.

  • 3. Giai guy& cac ki6n nghi, vuoeng mac, kilo khan dm Dan vi trong qua trinh to chic, trien khai th-crc hien 13 1,c Quy trinh nay. DiCu 5. Trach nhiem cua cac Don vi, Nguiri dal phan von gap cua EVN tai cong ty con, cong ty lien ket 1. Tren ca sa 13"c) quy trinh nay, cac Dan vi xay dung quy trinh, guy dinh kinh doanh die:n nang dm. Dan vi (neu thy can thi6t) phii hop vol thu san xuat kinh doanh tai Dan vi va. khong trai voi Bo quy trinh nay. 2. T6 chic tri6n khai, ho bin dp dung BO quy trinh nay tai Dan vi. 3. T6 chirc dao tao, boi huAn cho tat ca can 130, nhan vien trong dan vi va to chic, ca nhan co. lien quan. 4. D6i voi can b0, nhan vien ducYc tuye'n dung hoc dugc chuye'n sang cong tac kinh doanh dien Wang bat b0c phai dugc dao tao, kie'm tra sat hach cac not dung cua Bo quy trinh nay truck khi chink thuc nh4n nhie:m vu. 5. Hang nam, chuc hudn, kieArn tra, sat hach the not dung dm quy trinh nay cho can b0 quan 1T cong nhan vien true tie lam cong tac kinh doanh din nang. 6. Thuc hien quan 1/ nghip vu kinh doanh bang chuang trinh, thtmg thong tin dien ti r th6ng nhAt -Wan EVN, dam bao thtmg van hanh dinh, tin ca va thOng tin dugc cap nh4t vao he th6ng mot cach thuong xuyen. 7. Cac Tru&ng dao tao thuc)c EVN, cac TCTDL co trach nhi'm Nen soap gido trinh ciao tao, boi huAn cho tat ca can be), nhan vien trong dan vi va to chic, ca nhan c lien quan. 8. Bic) Quy trinh nay la ca sa de Nguai c14i dien phAn von gop cua EVN tai cong ty con, cong ty lien ice't coy kin trong vi& xay dung bi6u quy& ban hanh cac quy dinh v&` kinh doanh dien 'fang cua dan vi minh. Truang hop guy dinh, quy trinh kinh doanh cua Dan vi co nOt dung trai voi quy dinh cua BO quy trinh nay till NguCYi d4i phan van Op cua EVN tai Dan vi do phai bap cao, xin 3"1 kin thod thu4n cua EVN truck khi bikt quyet ban hanh.

  • Quy trinh edp mien

    A. QUY TRINH CAP HIEN

    Chuang I - Quy dinh chung

    Di&I 1- Pham vi ap dung Quy trinh nay quy guy& cap theo yeu cau cua Khach hang veYi cac Dan

    vi ltrc, bao Om: Cap din cho cac Khach hang c yeu cau mua din moi, tachN sir dung di16-1diing chung va thay doi cong sulk gang ky trong HDMBD. Dieu 2- Nguyen tac thuc hien - Cdp theo yeu cau cua Khach hang, dam bao Khach hang de tip can, de tham

    gia va de giam sat.

    -

    Khach hang cle'n hien luc khong qua 01 1An d6 cue nghi mua dien. Thgc hien phuang cham "Din ltrc cle'n ved Khach hang"

    - Giao dich voi Khach hang theo "ca ch6 01 cira" tir khi tip n1-14n yeti cau mua cua Khach hang cle'n khilc)rt ke't HDMBD va cap d*1 cho Khach hang.

    - Niem y6t cong khai cac thu tuc, luu c16 cap tai "Phong Giao dich Khach hang"

    o cac vi tri thulan tien, thOng bao cong khai tren trang web dm Dan vi lvrc va

    cac phuang tien thOng tin. Dieu 3- Quy dinh "co the 1 cira" giai guy& cap din 3.1- "Phong Giao dich khach hang"/Ban Kinh doanh la dal m6i duy nhAt giai guy& yeu cau cua khach hang:

    Chiu trach nhiem town bo cac giao dich, giai dap voi Khach hang tit khi tip nh san yeu cau, trong qua trinh thvrc hi@-Idenk6t qua cuoi ding voi Khach hang.

    - C4p nh4t ngay trong ngdy cac cong viec dugc thgc hien, theo doi, ghi nh4n then gian, qua trinh giai quyet, vuong mac (lieu co) tit khi ti'ep nNn yeu cau cua Khach hang cho clen khi hoan thank vi& 14/ ke't HDMBD va cap lien cho Khach hang theo chuang trinh phan mem chung cua EVN.

    3.2- Trueng hop cac Dan vi hrc thgc hien tip n1-14n yeu cau cap

    Khach hang qua kink th-Crc gian ti6p (Trung tam cham soc khach hang, din thoai, Internet, fax, buu phai chuyen yeti au ye Phong Giao dich khach hang/Ban Kinh doanh de giai guy& 3.3- Cac Dan vi xay dung quy trinh Juan chuy6n ho soy giai quy6t trong not

    110 Oda TCTDUCTDUDL dam bao phijc vu Khach hang theo "co' the 01 Cita".

  • Quy trinh cap' mien

    Di&I 4- Quy dinh v" cap ap cua lued - Luoi din ha ap la luoi din co cap din ap danh dinh duoi 1000 V; - Lued trung ap la luoi din co cap din ap danh dinh to 1000 V cIL 35 kV; - Luai cao ap la luoi di4'n c cap ap danh dinh tren 35 kVd&l. 220 kV; Di&i, 5- Track nhiem lank ciao don vi Giam d6c Dan vi xay dung "Phong Giao dich,lchach hang" theo dung mau thong nhat TCTDL chat tai cac dia diem thu4n tin de khach hang de nNn biet, de giao dich, de giam sat; ban hank ltru coo giai quyet cap din, phan cap cho cac to, dici quail ly Khach hang, quy dinh cu the track nhiem, quyen han dm to,

    CBNV trong km do. Chi CBNV duvc giao nhie:m vu giao dich trgc tiep voi Khach hang theo luu

    coo clucYc phep giao dich vii Khach hang.

    Chuang II- CAp theo yeu mua din ciia Khach hang

    tir ltroi din ha it)

    Dieu 6- D6i Wong, ap dung Cac Khach hang mua phuc vu muc dich sinh haat, ngoai sinh ho4t (san xuAt, kink doanh, dich vu ) mua lien tix ludsi din ha ap sau tram Nen ap cong cong. Dieu 7- tau m6i giai quy6t "Phong Giao dich Khach hang" tai cac CTRL/DL l dAu m6i duy nhAt chiu trach nhiem giai quyet cac yeu cau mua din ctia Khach hang. Di&I 8- Thai gian thgc hien Dan vi hoan thank yeu cAu mua lien cua Khach hang tir khi nh4n 11;3 so hop le den khi l(ST ke't HDMBD va cap dien cho Khach hang trong thei gian: - 03 ngay lam vic d6i vai Khach hang mua din lap d4t cong to. 01 pha khu vvc

    thank pho, thi xad, thi tran. - 05 ngdy lam v* d6i Khach hang mua di@-1 rap chat cong to 01 pha khu vgc

    'long thon. - 07 ngdy lam vi& cl6i \Ted Khach hang mua lien lap at cong ta 03 pha; - Khuy6n khich ap dung cac giai phop thvc hien cap theo thOi gian you tau cua

    Khach hang. Dieu 9- Ho so cue nghi cap 9.1- D6i voi Khach hang mua din phut vu raw dich sinh hog:

  • Quy trinh cap dien

    a. Giay cd" nghi mua b. 01 ban sao mot loaf gidy to xac dinh dia dim mua

    GiAy the xac dinh dia di6'm mua dien co the l mot trong cac loci giAy to sau: HO, khan thueeng tria ho4c So tam tru; ho4c giay chirng nh4n. quyen hau nha hoc quy6t dinh phan nha, ho4c Hop ciOng mua ban nha hop hoc H9p &rig thue nha ctheei han tfx 01 nam troy len; ho4c GiAy chung n1-14'n quyen sir dung dat (tren dat cla c nha et); ho4c Hap &Ong uy quyen quan 13'7 va Su dung nha/dat. Trueng hop Khach hang khong co bAt mot loaf gidy tor xac dinh dia diem mua dien nao nhu neu tren thi Giay de nghi mua dien can c xac n1-14n ye dia diem mua then cua UBND phuemg, la so. tai.

    9.2- Dori yeei Khach hang mua dien Owe vu muc dich ngoai sinh hog:

    a. Giayde nghi mua di."0 b. 01 ban sao cila mot loaf giAy tee xac dinh dia diem mua

    GiAy tee xac dinh dia diem mua dien cc') th6 la mot trong cac loaf gidy to. sau: Ho: khau thuo.ng tru ho:ac So tam tru, ho4c Giay chirng nh4n quyen sot hau nha ho4c Quyet dinh phan nha, ho4,c Hop tong mua ban nha h9p ho4c H9.13 (long thue nha co thori han tir 01 nam trot len; ho:dc Giay chung nh4n guy& sir dung data ho4c Hop clong qu quan 13"/ va sir dung nha/dat; hoc Hap don g thue dia diem. Truorng hop Khach hang khong c bdt, mot gia'y xac dinh dugc dia diem mua nao nhu. neu tren thi Giay de nghi mua [email protected] can c xac n1-14n ye dia diem mua dien cua UBND phueeng, xa so' tai.

    c. 01 ban sao 61 a mot gidy to. xac dinh mijc dich sir dung

    Gidy tat xac dinh dich sir dung dinc the' l mot trong cac gidy sau: GiAy

    chixng nh4n clang ky doanh nghip; ho4c Giay chung nhan clang 1(T kinh doanh; ho4c Giay chirng n1-14'n clang 14 hot cl(ing chi nhanh, van phong clqi din; hoc Giay phep dau tu; ho4c Quyet dinh thanh lap don vi.

    d. 01 bang ke thiet bi dien, ch6 do va cong suit sir dung din; TruOeng hop Khach hang mua dien de san xuat, kinh doanh, Bich vu co cong suit sir dung ci,re dgi tax 40kW trh len, can c them clang ky bieu do phu tai va clac tinh ky thu4t cong ngli thi6t bi six dung

    9.3- Khach hang thay mat cho khu tap th6, cum dan cu mua dien phuc vu muc Bich sinh ho4t, ngodi cac giay to neu tai mix 9.1, can co them 01 Gila)/ uy guy& h9p phap cua cac ho sir dung di@-1 chung trong khu tap the, cum dan cu (c chit ky cua cac ho da dugc xac nh4n ho4c chi thgc chic 14/).

  • Quy trinh cap dien

    9.4- Khach hang dang sir dung lien voi muc dich sinh hoat chung -yogi cong to cua Khach hang khac, c nhu cau tach cong to rieng va ky HDMBD trixc tiep vOi Don vi

    a. Ho so cue nghi nhu muc 9.1. b. Ban xac nh4n cla.,thanh town het ng die:n cua HDMBD dang dung chung

    ho4c ban cam ket cua khach hang c nhu cau tack rieng cOng to se chiu track nhie:m thank town het nq ti *an voi Chu HDMBD dang dung chung.

    9.5- Khach hang c nhu cau mua lien ngAn han (khong qua 12 thang) phuc vu mix dich ngoai sinh hoat:

    a. HO so de nghi nhu muc 9.2. b. 01 gi ld)/ bap lank cua Ngan hang hoc tin d4t c9c bang tin lien du kin tieu thv

    1,5 thang ho4c bang so tien lien du kien theo so ngay cue nghi mua 9.6- Trueng hop Khach hang dang sir dung, die:n c nhu cau thay cong sudt, Khach hang chi can c 01 Giay de nghi thay doi cong suat, kem theo bang lie;t ke thiet bi din tang them. lieu 10- Chi phi tu cua Don vi hie va Khach hang 10.1- Truong hop Khach hang cap c~ien mai:

    a. Cae khoan chi phi do Don vi tu: Toan 130 chi phi vat lieu, nhan cong lap d4t, cac khoan thu6 va phi theo quy Binh cua Nha nuac cue 14) d4t nhanh re tit din ha op den cong to va aptomat bao ve cong

    b. Cac khoan chi phi do Khach hang clAu tu: Toan bo; chi phi vat lieu, nhan clang lap at day an di@-1 tix sau cong to vao nha Khach hang (trir ap to mat bao ve cong to); Truong hap thue Dan vi dien luc thvc hien se bao giAnn ca thus va phi theo quy Binh cua Nha nuo.c.

    10.2- Trueng hop Khach hang c nhu cau thay d6i cong suk: Dan vi lirrc chiu chi phi,d6i vai thi6t bi thuOc san dm Don vi di/0 lvc; Khach hang chiu chi phi doi thiet bi thuloc tai san cua Khach hang. 10.3- Trueng hop thay d6i vi tri thi6t bi do cl6m.

    a. Khach hang c nhu cau thay d6i vi tri bi do d6m town b0 chi phi (16 thay clOi vi tri thiet bi do dem do Khach hang dau tu (trir cong to).

    b. Don vi can thay cl6 i vi tri thiet bi do cle'm town be, chi phi d6 thay doi vi tri thiet bi do dem lien do Don vi dien luc dau tu.

  • Quy trinh carp c4n

    10.4- rAt ca cac khoan chi phi neu tai khoan 10.1, 10.2 va di6m b) tai khoan 10.3 ducx tinh theo quy dinh cua Nha nuac va cua EVN, cac TCTDL/CTDL xay clung don gia, dinh auk vat lieu va nhan cong ho;dc gia "tan goi" dick vu day dan sau cong to dugc cap c tham guy& phe duy -t va cong 'Do cong khai chi tiet cac khoan chi phi nay tai cac "Phong giao dick Khach hang", tren trang Web,... de Khach hang biet, tham gia kiem tra va giam sat. Ditu 11- Trinh to thuc hien 11.1- Ti6p nhlan you cAu cap

    Khach hang: - Tip nh4n gian ti6p: Cac yeu cAu cap

    Khach hang dugc tip nhin qua: Trung tam cham soc Khach hang; din tho4i; Email; web; fax; buil

    deu phai chuyen ngay trong npy ye "Phong Giao dick Khach hang" dugc giao giai guy& de thuc hien yea cau cap di@l cua Khach hang. CBNV tai "Phong Giao dick Khach hang" c trach nhim lien lqc

    Khach hang huang dan thil tvc, h6 so va hen ngdy khdo sat.

    - Tip nhan trvcti6p tai Thong Giao dick khach hang": CBNV tip nh4n yea cAu co trach nhiem kiem tra ho so &rig thei hen Khach hang tiled gian khdo sat. Truong hop Khach hang con thieu gidy,t6. can b6 sung, CBNV tip nh4n trach nhim huang dan day du loci giay to.

    can bo sung va Khach hang se cung cap bo sung khi nhan \Tien mien luc den nha khdo sat.

    - Truong hop khach hang chua co ht) so, Don vi thtic hien tip nhan h.6 so

    ding \Ted thoi gian khdo sat tai nha Khdch hang - Truong haprda du diu kien cap

    cac khu coo thi mod, khu chung cu... dau to den cong, to va chuyen giao tai san thuc Dan vi

    lkrc cho phep 1()"/ ngay HDMBD va cap d* cho Khach hang

    11.2- Khdo sat, thi6t1c6: - TCTDL ban hanh thik ka mAu

    k6 ban ye thi cong, quy cach va se) lugng vat lieu lap chat cong to 01 pha, 03 pha tai cac vi tri tren tuong,ngodi nha, tren cot, khu chung cu.... ), quy dinh thuc h*. thong nhat trong toan Tong cong ty. Hoan thank truo.c ngdy 31/03/2015.

    - CTRL/DL can cu thie't ke madu c16 tin hanh ichao sat va 14p chit tinh chi phi theo dung lick Khach hang. Thong bao

    Khach hang du town chi phi sau cong to.

    (neu c) va thoi gian thi cong lap d4t, ngay sau khi lchao sat tai nha Khach hang. - Truong hop Khach hang mua

    qua cong trinh din ha ap khong thuc tai san dm Dan vi Don vi ltrc phai thod thuan voi chu so' him clang trinh

    d*i de co van ban chap thu4n cua chil so hiru cong trinh - Truing hop chua diL kin ban din do chua c6

    phan phi hoc luoi phan phoi bi qua tai c() xac nif0 dm co quan Dieu -a& ho4c co quan

  • Quy trinh cap dien

    quan ly nha nuac tai dia phuang duo.c uST quy'en, Dan vi dinh,rc phai tra loci Khach hang bang van ban trong thoi han 03 ngdy lam vi& ke tit khi nh;an dugc GiAy cue nghi mua lien cua Khach hang, trong do phai neu ro thed han du kien cap dugc.

    11.3- Thi cong lap cl4t va, ky ke't HDMBD: Theo dung lick da hen thi cong, Don vi thi,rc hien tai nha, Khach hang: thu chi phi phan day dan sau cong to. (neu c) truong hop Khach hang thue dich vu cua Dan vi die:n lgc; bo sung cac giay to Khach hang con thieu (neu c), thi cong lap d4t; ky Bien ban treo thao cong to va nghiem thu thiet bi do dem. Khach hang 1c3"7 HDMBD duoic Dan vi hrc ky truck, ban giao HDMBD cho Khach hang ngay khi hoan thank lap d4t cong to va, &mg lien.

    Chuang II- Cap dien theo yeu cau mua Khach hang tir dien trung ip

    Di'u 12- poi tugng ap dung Cac Khach hang mua phvc vu muc dich sinh hog, ngoai sinh hoat (san xuAt,

    kink doanh, dich c nhu cau mua qua tram bien ap chuyen clUng can dau to xay ching dueng day va, tram Nen ap trung ap. Di&I 13- tau moi giai quyet "Phong Giao dich Khach hang" cua CTRL/DL la clAu m6i duy nhAt giai quy6t yeu cau cua khach hang va huffing clan Khach hang cac thu tvc cua mien luc va cac Co quan quan 1T nha mak co lien quan theo quy Binh Di'eu 14- Thai gian thgc hien - Dan vi din lgc dam No then gian giai quyet cac thu tic tir khi tip nh4n yeu cau

    mua cua Khach hang den khi 1()'T Icet HDMBD va cap cho Khach hang khong qua 36 ngay lam vie:c, trong do tong tiled gian giai quyet cac cong vi& tix khi tiep nNn tra lei de nghi cap din, thoa thun dau noi, thoa thuan thiet ke, ngh*n thu gong va ky ket HDMBD thu& trach nh*1 cua hien lrc khong qua 18 ngay lam vi&.

    - TCTDL ban hank quy dinh cu the NT` dich vu cung cap to xay dung cong trinh dien rut ngan thoi gian cap din cho Khach hang va cong bo cong khai dich vu de Khach hang bik tham gia ki6m tra va giam sat hoan thank truck 31/01/2015.

    Dieu 15- HO so de nghi cap dien a. GiAy cue nghi mua din/Cong van cue nghi mua din

  • guy trinh c (lien

    b. 01 ban sao cua mot loci gia'y tey xac dinh dia diLn mua GiAy tee xac dinh dia die'm mua lien c(5,th6 l mot trong cac gidy sau: HO khAu thuong tru; ho4c Giay chung nhan quyen sae hau nha, 6.; ho4c Hop gong mua ban nha hap 1"; ho:dc Giay chirng than quyen sir dung dat (teen dat cid co nha Khach hang sinh hoat); ho4c Hop gong quyen quan 13"/ va sir dung nha/dat; ho4c Hap gong thue dia diem (clOi

    Khach hang ngoai muc Bich sinh hoat). c. 01 ban sao cua mot loci gia'y to xac dinh muc dich sit dung din d6i voi Khach

    hang ngoai sinh hoat. Gidy to xac dinh muc dich sir dung di@-1 d6i voi Khach hang ngodi sinh hoat co the la mot trong cac giay to. sau: Giay chiing nh4n clang kf doanh nghip; ho4c Giay chung n1-14n clang 1(3'T kinh doanh; ho4c Giay,chung nhlan clang 1(3'T hoat dOng chi nhanh, van phong dai d*-1, ho4c Giay phep clau tu; ho4c Quyet dinh thank 14p don vi. D6i vbi to chdc, ca nhan kinh doanh ban le din tai yang nong thon, mien nui mua

    tir luaei phan ph6i c tong cong suat may Nen dp tir 50 kVA trey len phai c Giay phep float Qng km do co. quan nha nu& c tham quyen cap.

    d. F16 soy cue nghi d'Au not theo quy dinh cila BO COng Thuong, bao - Ho so cue nghi clAu not neu tai phu luc 2 dm quy trinh nay; - So coo nguyen ly cac thik bi chink sau di6m

    n6i; - Tai lieu kS'T thu4t ve trang thi& bi du dinh clAu noi, thoi gian du kin hoan thank

    du an, so lieu kinh to ky thu4t cua du an ddu Dieu 16- Chi phi dAu to cila Don vi

    hrc va. Khach hang - diem d'Au not cap ducyc thoa thu4n l co see phap brT de hai ben tin hank

    thuc tu xay dung cong trinh

    theo quy dinh cua Nha mak. Truck khi dAu to xay dung cong trinh di:e'n, Don vi di411-crc phai thoa thu4n voi

    Khach hang ye trach nhiem cua Khach hang va ion vi trong vi& dau tu

    cong trinh ke ca TU, TI trong he thong do dem

    (trir cong to din) va se

    duo.c ghi 16 trong H9p gong dau tu cong trinh lien gitra hal ben neu tai phiri luc 1 cua quy trinh nay.

    - PhAn trach nhiem cila Don vi ltrc cfau tu theo Hop dong clAu tu cong trinh

    dalc3r/ ke't Khach hang thgc theo cac Quy dinh EVN phan ca p tham

    quyen quyet dinh dau tu va 14'p du et ke hoach dau tu. Dieu 17- Thod thulan dAu n6i va thoa thu4n thi6t ke cong trinh Don vi chiu trach nh*n thOa thu'On d to n6i se thOa thu4n thik k6. 17.1-- Phan cap thoa thu4n

    nai:

  • Quy trinh car p dien

    a. CAp hien krc: - Di41 lye huyntri,rc thuOc cac CTDL tinh thoa tht4n vii Khach hang mua

    co cong suat tram Nen ap duch 500 kVA. - Di@-1 hrc thank ph& thi xa, truc thuOc cac CTDL tinh thoa thu4n voi Khach

    hang mua co cong suat tram Nen ap clued 1.000 kVA. - Di41 hrc truc thuOc Cong ty TNT-1H MTV hien hrc \fa Cong ty co phAn hien

    luc thod thu4n Khach hang mua c cong suat tram bi6n ap dui 2.000 kVA.

    b. Ch Cong ty hien - CTDL thuOc TCTDL thank ph6 thod thuian Khach hang mua lien co

    cong suat tram bie'n ap clued 2.000 kVA. - COng ty TNHI-1 MTV hien luc, COng ty co phAn hien ltxc thoa thu4n vii

    Khach hang mua co cong suat tram Nen ap tir 2.000 kVA tro. len. - CTDL thu(ic TCTDL mien thod thu4n voi Khach hang mua c cong suit

    tram bie'n ap cluOi 10.000 kVA c. CAI) T6ng Cong ty hien luc:

    - TCTDL thank ph6 thod thu4n Khach hang mua lien c cong suat tram bie'n ap ttlr 2.000 kVA tr& len.

    - TCTDL mien thod thu4n voi Khach hang mua din c,cong suit tram bin ap tir 10.000 kVA try len; Khach hang mua truc tiep tit thank cai cac nha may do cac TCTDL quan 13'T 30 MW).

    - Tai rank giao nh4n gifra cac nha may din ten 30 MW voi TCTDL: TCTDL chiu track nhie:m ThOa thu4n dau noi.

    17.2- Thoa thu4n thi& k6: Tir khi nh4n 1-11)' soy thiet ke do khach hang (ho4c don vi to van do khach hang Iva chon) thvc hien, Dan vi krc phai thoa thu4n thi& ke bang van ban voi Khach hang theo &mg thei gian guy dinh tai Di6'u 18. Can cir vac) lieu ki41 cu th6, cac TCTDL chu dOng mop rOng phan cap cho cac don vi truc thuOc thod thu4n dau not va thoa thu4n thiat Ice cong trinh Di&I 18- Thai han giai quye't cac thu tijc not dung 18.1- Thei han giai quy6t cac thu qic lien quan truc ti6p:

    Ti6p nh4n1-ii so.: Dan vi "Phong Giao dick khach hang" khi tip nh4n 116 sa cua Khach hang, trong 01 ngdy lam vi& c track nhiem lien 14c voi Khach hang, kiem tra ho so. Thong bao vii Khach hang not dung ho so con thieu can loo sung (neu co) bang van ban va hen thefi gian khao sat hi@l truoing.

  • Quy trinh cap mien

    - Khao sat hin truang: Trong thi gian 1,5 ngdy lam vi& tir khi nI14n dugc 1-1) so' cua khach hang, Dan vi thgc hien kith sat hin throng cung vai Khach

    hang theo dung lick hen ghi nh4n cac not dung lien quan den vilc thoa thu:an dau noi.

    - Thoa thqn clAu noi: Trong thoi gian 03 ngdy lam Yi& tir khi nh4n 1-11, ) so. cue

    nghi dau noi cua Khach hang neu tai khoan 15.4 Dial 15, Don vi lien luc thoa thu4n dau noi v&i Khach hang.

    - T6ng thed gian tir 'chi n1-14n du I-16 sa cue nghi cap lien den khi ky Thoa thu4n diL noi khong qua 05 ngay lam vi&.

    - Thoa thu4n thie't ke": Trong thoi gian 03 ngdy lam vi& ke tit khi tip nh"a'n c~u ho

    so thiet ke, Dan vi Thoa thu4n thiet ke voi Khach hang. Khi n1-14n dugc

    ho so thiet ke, " Phong Giao,dich khach hang" phai kiem tra ho soy va tra ngay nhang ho so con thieu can bo sung (neu co)

    - Nghi4n thu, clang lien cong trinh va 1c3r1,1ce`t HDMBD: khOng qua 10 ngdy lam

    vi&, Dan vi lixc co trach nhim bo tri Lich cat din clau noi va tham gia

    nghi'01 thu long din ding voi Khach hang. Vic thuang,thao HDMBD c the duo.c thgc,hin sau khi Don vi

    thoa thu4n clau noi Khach hang va

    duack3"/ ket ding vii thoi gian nghi4ilthu &mg din. 18.2- Thai han giai quy6t cac thu tuc lien quan true ti6p vai cac Co quan quan 13'T nha nuo.c:

    Dan vi lgc c trach nhim chi clan, thong bap bang tai lieu huang clan cho Khach hang biet cac thu tuc va thei gian giai quyet cac thu tuc do theo quy dinh cua BO Cong Thuong (Thong tu 33/2014/TT-BCT quy dinh mot so not dung ye rut ngan thai gian

    tie') Wang) va cac quy dinh cua UBND tinh/thanh pho, So Cong Thuang (nal co). Cac not dung huong dan theo Thong tu 33/2014/TT-BCT g'om:

    - Med han thoa thu4n ve su phii hop Quy hoach phat tri6n din luc tinh cua cac du

    an din: Trong thei Ilan 03 ngdy lam vi& ke tir khi n1-14n duo.c,de nghi chu

    dau tu, Cong Thuong CO trach

    tra lei bang van ban ye sg phil hop voi Quy hoach phat trien di#01gc.

    - Thai han thoa thulan vi tri cOt/tram hank Lang lued khong qua. 05 ngdy

    lam vi& 'used die -1 trung dp ten khong va khOng qua 10 ngdy lam vi&

    doi \Tad luoi di41 trung ap ha ngam, coon vi dugc UBND tinh/thanh pho giao nhiem vu hoan thanh vi& thoa thu4n tuyen theo de nghi cua Chu dau tu.

    - Thai han giai quy6t d6i tuc cap phep thi cong xay di.mg cong trinh

    khong qua 07 ngay lam vi& trung ap tren khOng khong qua

    10 ngdy \Tit& , vOi trung ap ngam, don vi dugc UBND tinh/thanh

    pho giao nhiem vu hoan thanh viec cap phep thi cong theo de nghi cua Chu dau tu.

  • guy trinh dip dien

    - T6ng thei gian thvc hien cac thu tuc doi voi cac Co' quan quan 1/ Nha nuoc khong qua 18 ngay.

    18.3- Thefi han giai guy& cac not dung do Khach hang quy6t dinh. Cac not dung do Khach hang to thvc hien vbi trach nhiem l Chu dAu tu cue clAu tu xay dung cong trinh theo quy dinh cua Nha nuo.c. Then gian thvc hien do khach hang guy& dinh. Trueng hap Khach hang thue Dan vi die -1 luc thvc hin, Dan vi di0.1 lgc c trach nhi'm dam nh4n giai quyet cac thu tuc lien quan vii cac Co. quan quan 13'7 nha nuo.c trong tiled gian ngan nhat. Dieu 19- Trinh to thvc hi0-1 19.1- Khach hang giri lit) so' de nghi cap die -1 quy dinh theo Dieu 15 tai "Phong Giao dich Khach hang" dm CTDL/DL sO. tai ho4c "Phong Giao dich Khach hang" dm CTDL/Ban Kinh doanh cua TCTDL theo phan cap tai khoan 17.1 DiL 17. Trueng hop khOng thuOc thArn quy'en giai quy6t, CTDL/DL ti6p nh.4'n ho so c trach nhi01 chuyen ho soy cue nghi cap din cua khach hang den don vi giai quyet theo phan cap. Dan vi co tham quyen giai guy& phai co trach nhi@xi lien he voi khach hang de huong clan va thgc hi0.1 qua trinh cap die;n. 19.2- Dan vi hj.c hen Khach hang thaei gian va tin hank khdo sat. 19.3- Khach hang thvc hien cac thu tuc cue xac nh4n su pi-1u hop voi quy hoach di/0 duvc cap c tham quyen phe duye:t (co the -dux hien tax& khi de nghi cap din vOi Dan vi dien lvc). 19.4- Dan vi di0-111xc xem xet thOa thu4n vi tri di6m clAu not sau khi khdo sat va nif4n duvc dAy clu ho soy cue nghi not neu tai khoan 15.4 lieu 15. 19.5- Tren co. so. Them thu4n d'Au not da14. ke't, Dan vi va. Khach hang 1(7 k6t hop &rig clau tu. 19.6- Khach hang lam vi& voi cac coy quannha nuac co thAm quyen thoa thOn tuyen &rang day, 14p du an au tu/thiet ke k-y thu4t, xac nhan cam ket bao ve moi twang. 19.7- Khach hang thoa thu4n thi6t ke lcSi thulat cong trinh va lich du kin vefi Dan vi luc truck khi thi ding. 19.87 Giai phong mat bang, xin giA.y phep ciao dueeng (nau co), mua s'arn vat tu thie't bi, to chuc thi cong. 19.9- Ch4m nhAt 7 ngdy truck khi thgc hien clAu noi, Khach hang phai giri ho so dieu kin &rig din diem clau not theo quy dinh cho Dan vi din 19.10- Khi hoan thank cong trinh, Khach hang thank 1:0 HOi dong nghim thu cong trinh, thank phan co Don vi lien lvc tham gia.

  • Quy trinh cap mien

    19.11- Khi cong trinh du di&I kien gong din, Dan vi dien hrc thusc hien viec treo thao cong to, 1c)',

    HDMBD va gong cho Khach hang.

    Chuang III- CAp theo yeu cau mua Khich hang

    tir ltroi cao ap

    Di&I 20- 1)6i Wong ap dung Cac khach hang mua dien phijc vu muc dich ngodi sink hoat (kinh doanh, dich vu, san

    xuat...) co nhu cau mua tir ltrad cao ap can xay clung dtreeng day va tram bien

    ap cle'n 220kV. Dieu 21- tau mai giai quyet 21.1- Ban Kinh doanh cua EVN la dau m6i giai quye't cac yeu cau cap din cua Khach hang mua lien tai luoi truyen tai, thank cai nha may do EVN nam giu 100% von diL 1" va tai rank

    giao nh4n die -1 gitra NPT v(5ei cac TCTDL. 21.2- Ban Kinh doanh cua cac TCTDL va Phong rkinh doanh cua Cong ty TNI-TH MTV krc, Cong ty co phan hrc Id dau moi quyet cac yeu cau cap din cua Khach hang c cap ap clen 110 kV (1c6 ca phia 110kV thuOc TBA 220 kV) do

    TCTDL/CTRL quan V/. Dieu 22- Ho sa cue nghi cap a. COng van cue nghi mua b. 01 ban sao cua mot loai gia'y to xac dinh dia di6m mua

    GiAy to xac dinh dia diem mua co th6 la mot cac gia'y to.

    sau: Hap cl6ng mua ban ,nha/ddt hqp ho4c Gidy

    nh4n quyen sir dung dat; ho4c Hop gong uy quyen quan ly va sir dung nha/dat.

    c. 01 ban sao cua mot loci gidy tee xac Binh muc dich sir dung GiAy to xac dinh muc dich sir dung

    co th6 la 1-0`t trong cac gilAy tof sau: Gidy chirng nNn clang ky doanh nghi0; ho4c Giay chi"rng nh4n clang 1c5T kinh doanh; ho4c Giay chi:mg nh4n clang 1c)"7 hog dOng chi nhanh, van phong

    di@-1; ho4c Giay phep dau ho;dc Quyet Binh thank lap dan vi.

    d. HO so cue nghi clAu n6i: Theo quy dinh cua BO. Cong Thuoing, Om: - Ho so cue nghi clAu - So coo nguyen ly cac thie't bi chink sau die'm cidu - Tai lieu ky thu4t ve trang thiat bi du Binh

    n6i, tiled gian du kin hoan thank ch,r an, so lieu kinh to k-y thu4t cua cli,r an clAu

  • Quy trinh cap dien

    Dieu 23- Chi phi clau tu ctla Don vi din hrc va Khach hang - Di6m cidu not cap duvc them, thu4n la ca soy phap ly c16 hai ben tin hanh

    thvc hien dau to xay Ong cOng trinh theo quy dinh cua Nha nuo.c. - Truck khi clAu tu xay clung cong trinh di61, Dan vi die -1 luc phai thoa th4n voi

    Khach hang ye trach nhiem cua Khach hang va Don vi trong vi& dau to cong trinh ke ca TU, TI trong he thong do dem din va se dugc ghi ro trong Hop &mg clau tu cong trinh giaa hai ben neu tai phu luc 1 cua quy trinh nay.

    - Phan trach nhi16-n cila Don vi din luc clAu tu. theo Hop di-mg clAu tu cong trinh da ky ktt Khach hang thvc hirt theo cac quy dinh cua EVN NT` phan cap thAm quyen guy& dinh clau tu va 14p duy -t ke hoach dau tu.

    Di&i. 24- Thoa thulan not va thoa thu4n thiet ke Don vi chiu trach nhiem thea thu4n clAu not se thoa thu4n thi6t 24.1- Phan cap Thoa thu4n cidu

    a. Cap CTDL/T6ng cong ty hien luc: - TCTDL, Cong ty TNI-IH MTV Di41 luc, Cong ty co phAn mien lrc thoa thulan

    voi Khach hang mua trvc tiep tix thanh cai 110 kV tram bien ap (110 kV holac 220 kV) do TCTDL/CTRL quan

    - Tgi ranh giao nh4n din gift cac TCML: Khach hang mua thu& dia ban quan ly cua TCTDL nap se do TCTDL do chiu trach nhim Thoa thu4n d'Au n6i.

    - D6i vii Khach hang mua tit cap dirt ap 110 kV tra len va co cong suAt clang 1(3'T > 50 MW, truck khi Thoa thulan dau n6i, Don vi phai co 3'T ki6n chAp thu4n cua EVN.

    b. Cdp Tap doan: EVN thoa thulan: Khach hang mua din trix tip EVN tai truyen tai va thanh cai nha may din cua cac don vi phat din la don vi tri,rc th0c hoc cong ty con do EVN nAm gift 100% von di&T Khach hang dm cac TCTDL mua tai thanh cai nha may din cua cac don vi phat din la don vi trix thuOc ho;dc cong ty con do EVN nam gill 100% von lieu le, tai thanh cai tram bien ap thuOc NPT quail ly, ho4c ranh giao nh4n NPT va TCTDL.

    24.2- Them thu4n thi6t Tir khi n114.'n 11,:t) so. thie't 1c6 do khach hang ho4c,dan vi Tu. vAn do khach hang kra chon thgc hien, Don vi phai thoa th4n thiet ke bang van ban voi Khach hang Can C1:1' vao th6, cac TCTDL chu dOng mo rCmg phan cap cho cac Dan vi truc thuOc thoa thu4n dau not va thoa thulan thiet ke cong trinh di41.

  • Quy trinh cap dien

    Di&I 25- Trinh tisx thuc hien 25.1- Khach hang giri E-16 sa cue nghi cdp,dein theo quy dinh tai lieu 22 cho CTDL so t4i ho4c tux tiep cho clan vi

    quyet quy dinh tai Dieu 21. - TruZyng hop thuOc thAm quyL giai guy& cua CTDL/TCTDL, CTDL tiep nh4n

    Ho soy c trach nhim chuyen Ho so cue nghi cap din cho CTDL/TCTDL trong thei gian 02 ngdy lam v*.

    - Trixeing hop thuOc thAm quyLl giai guy& cua EVN: CTDL tip nh4n F115 soy co trach nhiem chuyen Ho soy cue nghi cap din cho TCTDL quan 1)"/ tren dia ban trong thoi gian 02 ngay lam vic va TCTDL c6 trach nhiem trinh EVN trong then gian 02 ngdy lam vic

    - Dan vi CO thAm quy6'n giai quyet phdi c6 trach nhim lien he voi Khach hang cue hung clan va thuc hin qua trinh cap din

    25.2- Dan vi krc hgn Khach hang tiled gian va tin hank khdo sat.

    25.3- Khach hang thuc hien cac thu tuc c1 .6 xac nNn phii hop voi quy hogch luc &ye cap c thAm quyen phe du)* (co the thuic hi*itrueic khi de nghi Dan vi luc cap din) 25.4- Dan vi luc xem xet thoa thu4n vi tri di6m cidu not sau khi nhlan duvc I-16 so

    de nghi not cua Khach hang theo quy dinh tai khoan d DiL 22:

    a. EVN uy quy&'n cho NPT thoa thu4n clAu not cho Khach hang cidu not \Tao lixth di@a do NPT quan

    b. EVN fly quy6'n cho Cong ty mua ban (EPTC) thoa thu4n not cho Khach

    hang con 14i (khong thuc quyen pan ly cua NPT), thuc trach nhim thoa thu;an dau not cua EVN tai Dieu 24

    c. TCTDL to thuc hien ho:dc uy quy&I cho Cong ty cao the thoa thu4n

    &Au not cho cac Khach hang mua dien \Tod ap 110kV.

    25.5- Tren co Thoa thulan vi tri di6m clAu n6i, Dan vi luc va Khach hang k)"/

    Hap dong clau tu. 25.6- Khach hang jam v* voi cac co quan nha, nixac co thAm quyL Thoa thu4n tuyen, 14p du an dau tix/thiet Ice 1c5T thu4t, phe duyle't bao cao danh gia tac dOng mOi trixamg. 25.7- Khach hang thoa thu4n thie't 1c6 va lich cat dien du ki6n voi Dan vi c~ien luc

    truck khi thi cong. 25.8- Giai phong mkt bang, xin giAy phep ciao &rang (n6u co), mua sAm vat to thie't bi, to chile thi cong.

  • Quy trinh cap dien

    25.9- Truck 30 ngay du kin long di&-n clAu noi, Khach hang gixi ho so ki .e'm tra dieu kien &mg din diem dau not theo guy dinh cho Dan vi 25.10- Nghi6n thu d6ng cong trinh, Khach hang thank lap Hoi 6ng nghi6n thu cong trinh, thank phan c Dan vi din luc tham gia. 25.11- Khi cong trinh kin 'long di61 Don vi die -1 luc thvc hien vi& ky HDMBD va (long dien cho Khach hang:

    a. EVN fly quyLl cho Cong ty mua ban din ky ke't HDMBD d6i vii Khach hang do EVN ban dien truc ti4) va, da, uy quy'en cho NPT/EPTC Thoa thu4n cidu

    b. TCTDL thvc hi61 ho:dc uy quyen cho Cong ty lued cao the 14 ket HDMBD d6i vii Khach hang do TCTDL thoa tht4n dau n6i.

    c. Cong ty TNHH MTV, COngty Co phAn Di61 luc 1c3r7 ket HDMBD vii khach hang do Cong ty thoa th4n dau

    Chuang IV- Cap dien theo yeu eau mua dien cua Dom vi mthe ngoai nam ngoai lank tilt) Vikt Nam

    Di&t. 26- D6i tucyng ap dung Cac Don vi di6.1 'vac nu& ngodi, nam ngodi lank tht; Viet Nam mua din qua N th6ng luoi din Que)c gia theo Thoa thOn h9p the gift hai Nha rank/ hai Chink Di&i. 27- Co quan thdm quy&I cho phep - Thu Wong Chink phu phe du)* chtl truang nua ban din v6i nuov ngodi qua luoi

    din quoc gia dr cap di6.1ap 220 kV tra - BO,Cong Thuang phe duy -t truong mua ban dies n vii nu& ngodi qua lured di*i.

    quoc gia c6 cap dien ap duoi 220 kV. Dieu 28- Ho so. cue nghi phe duy -t chu truong a. TO. trinh phe duy -t chu truang mua ban din vii nu& ngodi cfm Don vi b. Van ban cue nghi mua lien cua phis nuac c. Phuang an mua ban din vOi nuov ngodi, bao g6m cac not dung sau:

    - Mo to so.17.0 hien tr4ng lued din khu vi,rc; - Nhu c'au die -1 (cong sudt, din nang) bi6'u coo phu tai nam, ngdy din kink d6i

    voi du an c cap din ap tir 110kV tra len), du kien ban cho nu& ngodi cho timg nam trong giai doan phu hop \Tod giai don cua Quy hoach phat trien die -1 luc quoc gia hOc Quy hoach phat trien din lvc dia phuang ducyc phe duy'ts,

  • Quy trinh cap

    - Phuong an ddu not lued gifra he th6ng din V* Nam ved luoi

    phia nuac ngodi se mua

    - Ke hoach Oat khu vijc dugc cap co tha9 m quyen phe duyt.;

    - Phuong an cidu not lued bao Om: cong suAt,

    nang, thoi diem du kin mua ban din, di6m dau n6i, diem d4t thi6t bi do dem mua ban din, cap din ap mua ban diO, the hi0 phuang an mua ban din ten ban do, so do ludd

    khu vtrc.

    - Phan tick, 1-cra chon so 130 ve cong ngN, k'S'T thu4t, phuang an giai phong mat bang, tai dinh cu neu,c, cac anh huang

    du an doi moi truefng, sink thai,

    phong chong chay no, an ninh, qui& phong (cloi ch,r an c cap din ap tip

    110kV tro. len); - Xac dinh so bo: khi luting xay dung, tong mdc

    tu, thoi gian thix hien chr an cua phia Viet Nam. Phuong an huy dOng von theo,tien c10 h*1 qua kinh to xa hOi cua du an va phan lcST von dau to(neu c) (cloi

    du an c cap din ap tir

    110kV tro. len); - 1(6-tiu4n va kin nghi cac giai phap to chirc thi,rc Trueyng hop Dan vi sir dung luefi mot coon vi quan 13'T huh din

    khac thi phai co 3`T kie'n bang van ban dm don vi nay. Dieu 29- Pile duy -t Chu trotting ban din 29.1- EVN/TCTDL khi nh4n duvc cue nghi mua

    cua Don vi hrc nuck ngoai phil hop vii Thoa thu4n hop tac gifra hai Nha nuo.c/ hai Chinh phu, EVN/TCTDL ding voi Dan vi hre ntrefc ngodi 14'p HO so de nghi phe duy -t Chu truang ban

    29.2- TCTDL trinh EVN Ho so. cue nghi phe duy't chtl truang ban din co cap c~ien ap

    clued 110 kV thuOc pham vi cua TCTDL quan ly ho4c nhang dirr an do EVN giao cu

    th6. 29.3- EVN c trach nhi01 trinh Ho so de nghi phe duy't Chu truong ban din de Cvc Dieu tiet mien hie tham dinh. 29.4- Cuc lieu tit mien tkrc chiu trach nhim thAm dinh, ldy y

    kin cac BO nganh lien quan (n6u co) cue trinh BO Cong Thuang xem xet va trinh Chinh phu phe duy -t doi vth cac du an c cap di0 ap 220 kV tro' len ho4c phe duy -t doi \Ted cac dux an c CAI) di@l dip clued 220 kV. Di&I 30- Phan cap thgc hien

    30.1- EVN Chu tri thuc hien vi'c ban di'n cho Don vi hrc nuo.c ngodi co cap

    ap tit 110kV tra len va, phan cap cho NPT, Ao, EPTC, dam phan, ky ke't va thgc

  • Quy trinh cap mien

    hien HDMBD theo Quye't dinh s6 246/QD-EVN ngay 26/4/2014 cua HDTV ban hanh quy che dam phan, ky ket va thu.c hien hop gong mua ban din cac du an din. 30.2- EVN uy quy&I cho TCTDL dam phan, ky ket va quan 1T HDMBD cac du an dau not vao lued din co cap din ap < 110 kV sau khi dugc phe duy -t, chii throng ban di@a. Di&I 31- Trinh to thvc hien cua cac TCTDL 31.1- TCTDL cung voi Dan vi din luc nuo.c ngodi 14p Ho so. cue nghi phe duy't chu tracing theo not dung, nal tai Dieu 28, cho cac du an ban din thuOc phan cap cua EVN va trinh EVN de xem xet, trinh Co quan quan 13'T Nha nuo.c co tham quyen phe duy -t chu truang ban di@i. 31.2- Sau khi dugc phe duye:t chu trucmg ban din, Tap doan se thong bao cue TCTDL thvc hien clam phan vii Dan vi nu& ngoai cac not dung ye mat kST thu4t (Thoa thu4n dau noi, thoa thu4n do dem, cac thong so l(ST thu4t, tieu chuan ap dung, co che van hank...); cac not dung thucmg mai (gia dien, &rig tien thanh toan, dieu khoan thanh toan, cac notdung ye phap (chu the hop gong, , ngOn nga hgp clong,lu4t phap ap ca the chia se ro, ca the phat tranh chap, boi thuoing thie:t hai, phat vi plwm hop 6ng, chAm dirt Va. hily 13.6 track nhiem cac ben) va du. thao HDMBD. 31.3- Hoan thanh cong tac dam phan TCTDL bao cao Tap doan ket qua dam phan va HDMBD du thao cue trinh Tap doan thong qua truo.c khi thvc hien clau tu va 1cT ket HDMBD. 31.4- Cac TCTDL thuc hi@-1 cfau tu xay dung cong trinh theo quy dinh cua Nha nuac Vilt Nam va phan cap dm Tap doan ve dau tu xidy chmg, hoan thinkST ket HDMBD, theo clOi, quan ly va thItyc hien HDMBD.

  • Quy trinh cap mien

    CAC MAU GIAY BE NGHI MUA DIEN (Ban hanh kern theo Quy trinh Cap mien

    MAU 1: GIAY BE NGHI MUA DIEN PHUC VU MUC RICH SINH HOAT

    LONG HOA xA HOI CHU NGHIA VIO' NAM Diic 14p - Tw do - I-1#nh phtic

    ***

    GIAY BE NGHI MUA DIEN PHUC VIJ MC RICH SINH HOAT

    Kinh HQ va ten: \TA, ho clang chung (1) So CMND do Cong an c'Ap ngdy thang nam.... Noi thtrong tru

    S6 din thoai lien N va nhan nhan tin (SMS):

    S6 Fax ; Email (2) Tai khoan s6 Tai ngan hang.

    (3) D6' nghi mua din 1 pha 0 ; 3 pha Di"0 Wang sir dung cho muc Bich khac (n6u co).

    (4) Cong suat Tang 1()'T sir dung : kW. Dia di6m (tang 1()'7 sir dung din:

    Tinh trang sir dung din hi01 Chtra CO din q ; Dang dung cong to. chung q , ngay thang nam

    Ben mua di0 (5) (19,, ghi r5 119 va ten)

    PhAn Ben ban di0hi: clanh clAu vao giAy to kern theo 1.16

    q I-1()' khAu thtreyng tru O S6 tam trill q GiAy chirng n114'n quy6'n so him nha

    Hgp cl6ng thue nha, q GiAy chfrng nh4n quyL sir dung dat; GiAy uST quyL cim cac h0 sir dung Tien chung

  • Quy trinh cap dien

    1=1 Quye't djnh phan nha q Hap cl6ng mua ban nha 0 Hop d'ong uy quy&I quan ly & six dung nha

    0 Ban xac nh4n da thanh town het ng tin din cua HO tack moi El Ban danh sach cac 110 dung chung

    , ngay thang nam Dai din Ben ban din

    (ghi r5 ho va ten)

    I-WONG DAN (1): Ghi ten Khach hang la ca nhan, holac ten dai dien cua h0 dung chung; (2) va. (3) Khuy6n khich cac Khach hang cung ca p thong tin d6 cung dich vu nhung khong bat buOc (4): Tang harp Khach hang mua piwc muc dich sinh hog 1' Twang 4 01 cung to. c them sir dung ngodi muc dich sinh hog nhu san xuat. kinh doanh dich vu can ghi rO hinh hog Ong (5): LA ca nhan holac dal din Ben mua dien (dugc uy quyL).

  • Puy trinh cap dien

    MAU 2: GIAY BE NGHI MUA DIVN PHUC VU MUC RICH NGOAI SINH HOAT

    CONG I-16A xA HQI CHU NGHTA VIO' NAM DO 14p Tty do - Hanh phtic

    ***

    GIAY BE NGHI MUA DIN PHUC VU MUC DiCH NGOAI SINH HOAT Kinh

    Ten co quan hoc ca nhan clang 14 mua din (1).

    Dai di/0 l Ong (ba). (2). So CMND: do Cong an

    cAp ngdy ....than nam Theo gidy uST quyL ngay

    (3) SO din thoai lien he va nhan nhan tin (SMS).

    siz) Fax ; Email (4)

    Tai khoan s6. Tai ngan hang. (5)

    Dia chi giao dich ; ma so thug De nghi mua din 1 pha q ; 3 pha q Cong suAt clang 14 sir clung :

    kW. Mvc clich sir dung difr

    Dia diem clang 1c7 sir dpng di@l

    Tinh trang sir dung dien hien tai: Clam cO din Dang dung cong to. chung q

    BANG Kt CONG SUAT THIET BI SLR DUNG DIEN Ten

    thi6t 13i Cong suAt (kW)

    S6 luvng

    He so cl6ng thai

    Thai gian sir dung T6ng cong suat Si! dung (kW)

    Dien nang

    (kWh/nga y)

    Tir

    an.... Tong

    1 2 3 4 5

  • Quy trinh cap mien

    10

    6 7

    8

    9

    , ngay thcing nclin Ben mua din (6)

    ghi r ho va ten)

    Phil' Ben ban din hi: danh clAu X vao giAy to. kern theo luu Ho so.: Gidy chfrng nhan clang 1c3'T doanh nghi0 Gidy chirng nNn clang 14 kinh doanh El Gidy chirng, nhan clang k3'7 hog dOng O Giay phep clau tu; El Quy6t dinh thanh 14 don vi El GiAy uST quy&I cua Co. quan clang 1()'7 mua din O Ban xac nh4n da thanh town het na tin din dm HO tach mOi

    ngay thang Warn mai dien Ben ban din

    (ghi r5 ho va ten)

    El HO khAu thuong tru O St) tam q GiAy chirp g nhan quy'en so. hau nha q Quy6t Binh phan nha El Hap cl6ng mua ban nha O Hap gong riy quy'en quan ly & sir dung nha El Hop din thue nhaldia di6m q GiAy chirng nhan quy&I dvng d'At

  • Quy trinh cap dien

    }WONG DAN (1): Ghi ten Khach hang l ca nhan, hoac ten don vi clang k3'T mua di0; (2) Ghi ten ca nhan dai diO dia Co quan/t6 chirc clang k)", mua dien (3): Gidy uy guy& cho ca nhan dai dien cila co. quan/t6 chirc de mua (4) va. (5) Ghi dAy du d6i voi ca quan/t6 chirc Khuy6n khich Khach hang l ca nhan cung ca p than tin cung ca p dich nhung khan g bat bulac (6): L ca nhan ho4c dai dien Ben mua dien (duac uy quy&)

  • Quy trinh cap mien

    PHU LUC 1 (Ban hanh kern then Quy trinh Cap Lien)

    LONG HOA xA HO CHU NGI-liA VIET NAM Di)c 14p Ttr do Hanh pink

    , ngdy thang nam

    HAP BONG EAU TU CONG TRINH HIEN

    So. /201... /HDDT

    Ten eking trinh ...........

    Gifra

    TONG CONG TY HIEN LAC.../GONG TY HIEN LVC

    va

    (Ten Ben mua cliM)

  • Quy trInh clip On

    Can cir BO 1u4t Dan six ngdy 14 thong 6 nam 2005; Can dr Lu4t Di`O luc ngay 03 thong 12 nam 2004; Li.* sira doi, b64 sung mot so di'du caa Lujt Dien

    lixc ngay 20 thong 11 nam 2012; Can cir Nghi dinh,s6 137/2013/ND-CP ngay 21 thong 10 nam 2013

    Chinh t, quy dinh chi ti6 thi hanh mot dial caa Lu4t Dien lirc va Lu4t sira doi, bo sung mot so dieu cua Lu4t Dien luc; Can cir nhu cAu mua dien dm Ben mua din va kha nang cung cap din cila Ben ban diO, Chung toi Ben ban din (Ben A):

    Dia chi Dai dien la ong (ba)

    Chdc vu. Theo van ban uST quyen

    ngdy Do ong (ba) ...Chirc vu ky.

    se) din thoai. Fax. Email.

    Tai khoan Tai Ngan hang.

    Ma s6' thus. Ben mua dien (Ben B):

    Dai dien theo phap luat la long (ba)

    Dia chi giao dich GiAy chimg nh4n clang ky kinh doanh ho4c doanh nghi4) so

    do cap ngdy

    Dai din l Ong (ba). Chirc vu.

    Theo van ban uST quy6'n s6. ngay

    Do long (ba) Cluk vu

    1()"/ So CMND/ ho chi6u. cap ngdy tai

    se) din thoai. Fax. Email. Ma s6 thue.

    Tai khod'n T4i Ngan hang.

    Hai ben thoa thuan 14 Hop d6ng dau to ding trinh nhismg not dung sau:

    Di&I 1. Ni dung cu the 1. Hai ben thong nhAt dp dung CAC DIEU KHOAN CHUNG kem theo Hap d6ng nay. 2. Muc dich sir dung 3. Dia diem sir dung din. 4. Vi tri dat N th6ng do dem din nang.

    5. Thai gian sir dung din.

  • Quy trinh cap clien

    6. 1(6 hoach sir dung di/0: a. Giai doan chay thir: Tir / Cong suAt yeu cau: Pmax:

    PTB:

    Pmin:

    Dien nang sir dung trung binh ngdy (Atb ngdy): Di10 nang sir dung 1 thang (Akh): b. Giai doan san xuAt thin Far / COng sudt yeu cau: Pmax:

    PTB:

    Pmin:

    Din Wang sir dung trung binh ngdy (Atb ngdy). Di/0 Wang six dung 1 thang (Akh): c. Giai doan san xudt chinh thuc: Tir / Cong suAt yeu Pmax:

    PTB:

    Pmin:

    Di/0 nang sir dung trung binh ngay (Atb ngdy): (Wang img vai Neu do phu tai dien hinh 11* ngdy dem) Di0 Wang sir dung 1 thang (Akh): d. Bang clang Ic3'T biL c16 phu tai theo cac giai doan (kern theo l phu luc dm Hop dtmg nay)

    7. Trach nhiem d'au tu cong trinh di/0 d6 cap di/0 1. Trach nhi'm Ben A

    Pham vi cIA.0 tu: Quy mo dAu tu tram bin ap, dung lugng kVA; DZ km Du kin von cfau ttr. Ti6n dO thvc

    2. Trach nhi'm Ben B Pham vi cIA.0 tu: Quy mo d'au tu tram bin ap, dung lucmg kVA; DZ km Du kin vtn dau ttr- Ti6n do thuc

    3. Bien ban thod thulan ve vi4 clA.0 tu, khdo sat, thi cong rap d4t thie't bi do luOng cho he thermg do (16m din Wang (kern theo l phu luc dm Hop d6ng nay).

  • Quy trinh cap clien

    8. Gia tri bao lanh thtrc hien hop dtmg: la 10% gia tri von clan to dux ki6n, Wang duang

    9. Lai suAt tinh b6i thuong. Ditu 2. Nheng thoa thu4n khac

    Ditu 3. Dieu khoin thi hanh 1. Trong qua trinh thirc hien, neu Ben A,ho4c Ben B muor n sira bo sung not dung &A thoa thu4n

    trongHop (long nay, ben muon sera doi, bo sung not dung dm Hgp (long nay al the de nghi Ben kia bang cach giri thong bao bang van ban. Trong yang 15 ngdy ke tit khi nhan &roc van ban de nghi sira doi ho4c bo sung hop dong, hai ben se

    nhau de thuang thao.

    sira doi bo sung hop &Ong chi CO hrc thi hanh khi hai ben th6ng nhAt va phu luc sixa d6i bo sung Hop

    gong it nhat 30 ngay truOc khi Hai Benichap dung mua ban dien chinh thirc. 2. Hop d6ng nay c ngdy Ben A n1- an,ducec bac, dam thirc hi'n hop cl6ng cho d6n khi

    hai ben dux h*1 thanh 17 hop Tong nay. Hop don &roc 14.p thanh ban Ben A Oa

    ban, Ben B gift ban.

    BEN A BEN B

  • Quy trinh cap dien

    CAC DIEU KHOAN CHUNG

    (Kern theo Hop clang adau hi cong trinh dien s Dieu 1. Quyen va nghia vu ciia Ben A 1. Quy& dm Ben A a. Tir chi ky hop dong mua ban di'n khi Ben B khong dau tu du cac not dung theo thoa thu4n tai

    diem b khoan 7 Di'eu 1 dm Hop don nay va theo cac quy dinh hanh lc& hop (long mua ban dien.

    b. Diem tra dinh lcST va dOt xudt viec thuc hien cac dieu khoan da thod thqn duac ghi trong Hop dang de lam co soy lap Nen ban n6u Ben B vi pham hop cl6ng.

    C. Yeti cAu Ben B b6i thuong th* a hai khi Ben B vi pham nhng da cam kk 2. Nghia vu dm Ben A a. Dam bao tri6n khai thuc hiO dau tu xay dung cong trinh theo not dung thoa thujn tai di'e'm a

    khoan 7 Dieu 1 Hop dOng nay, dam bao tieu chuan ky thu4t theo thoa thuan va quy dinh, cung cap din cho Ben B theo ke hoach ghi tai khoan 6 Dieu 1 dm. Hap dong khi Ben B da thut hien day du trach nhiem theo quy dinh tai diem b khoan 7 Dieu 1 Hop dong nay.

    b. Lip dat he th6ng do am di'n nang mua ban tai vi tri nett tai khoan 4 DiL 1 dm Hgp d6ng. c. B6i thueyng thiet hai cho Ben B trong truong hop khong dam bao cung cap dien theo 1(6 hoach sir

    dung cila Ben B ghi tai khoan 6 Dieu 1 &la Hop &Ong (Neu thgc t8 da gay thi't hai cho Ben B \TA. B8n B co yeu cau bOi thuong) trir twang hop bat kha khong.

    d. Giai tea thu bao lanh thuc hi'41 hop dong dm Ben B: Trong thai han 02 ngdy k6 tit ngdy hai ben ky thanh 17 hap d6ng, Ben A phai c van ban xac nh4n gfri ngan hang Ben B giai toa lien bao lanh thgc hien hop &rig cila Ben B. Neu sau theii han teen ma Ben A chua co van ban xac nh4n giri ngan hang giai toa tien bao lanh thuc hi@l, hop dong cho Ben B thi Ben A phai tra th8m khoan lien lai ch4m tra cho Ben B. Tien rai ch/4m tra dirge tinh bang so tien ch4rn tra nhan voi

    slat do hai ben thoa thqn tai khoan 9 Dieu 1 Hop &Ong nay dm. Ngan hang Ben B c tai khoan ghi trong Hgp dong tai thei diem thanh toan nhan veri so ngdy ch4m tra., tinh lir ngay phai thanh toan den ngay Ben A thanh toan.

    Di'6u 2. Quytn va nghia vu cila Ben B 1. QuyLl cua Ben B a. Yeu au Ben A 1c/ hop cl6ng mua ban din khi B8n B cid co du cac dieu kin theo quy dinh. b. Yeu cAu Ben A b6i thuong thit hai khi Ben A vi pham nghia vu cung cap [email protected] cho Ben B theo

    ke hoach sir dun neu tai c khoan 2 Di&I 1 Cac diL khoan chung nay. 2. Nghia vu cila Ben B a. Co trach nhirn giai phong mat bang xay citrng cong trinh dien nhix thea thuan tai khoan 7 DiL 1

    ciia Hop dong, tao dieu kin tot nhat cho Ben A tier' hanh 14.p tuc dau to va xay Ong cong trinh dung lien dO.

    b. Dam bao xay dung cong trinh theo cac not dung da thoa thu4n tai diem b khoan 7 Dii&I 1 cila Hop dong, dam bao fiat chuan icy thu4t theo thoa thqn va theo quy dinh.

    c. Sir dung dien clang muc dick, ding suk \Ta san luting da. cam 1c6t tai DiL 1 dm Hop dOng. B6i thueyng cho Ben A trong twang hap khong sir dung dung cong suat va san luting dang 14.

  • Quy trinh cap dien

    d. Bao lanh thkrc hin hop citmg Trong yang 10 ngdy ke tir ngdy Hop d6ng da clugc hai ben 1c)"71(6t, Ben B co trach nhi4n nOp cho Ben A till! bao lanh thgc hi'n hop dong do ngan hang Ben B c tai khoan phat hanh de thanh toan tien bOi thlreing va tien phat hop d6ng cho Ben A trong trt.thng hop Ben B vi pham hgp Tong. Ben B CO ngifia vu du tri bao lanh thgc hi"0 hop Tong nay suot thed gian hrc cua Hop dung.

    e. Diu ttr xay chyng ngu6n dien chr phOng (16 ter cung cap dien trong truerng hap N th6ng di/0 Qu6c gia bi co gay mat din (neu thay can thiet).

    f. Tao di&I kien d6 Ben A ki6m tra vi& thkrc hien cac diL khoan ghi trong Hop d6ng nay. Ditu 3. Ben A boi thuimg va phut vi pham hcrp clOng cho Ben B Trtraing hap Ben A khong dam bao cung cap

    theo k6 hoach sir dung cila Ben I3 ghi tai khoan 6 Dieu 1 dia. Hop dong (Neu thvc dd gay th* hai cho Ben B va Ben B c yeu cau bOi thueing) trir twang hap bat kha khang, Ben A phai boi thuang cho Ben B ninr sau: a. Truing hgp khong cap dien vinh vien (khong cap dien Ice() dui 6 thing lien tuc cung duck coi la

    khong cap din vinh vien, trir truer-rig hop Ben A clugc phep ngimg cap din theo quy dinh cua phaplu4t): Tien boi thueng bang gia tri th* hai tri,rc tiep do hanh vi khong cap din gay nen.

    b. Trtreng hop c6 cap di4inhung khong dung vii ke hoach da cam k6t: CAp di@-ich4m so vii than gian dea cam kit:

    Tbt = Lb X Tdb X nc

    Trong Tbt

    _ Gia tri b6i thuang (c16ng) Lb - Lai suit do hai ben thoa th4n tai khoan 9 Dieu 1 Hop d6ng nay cila Ngan hang Ben B c tai khoan ghi trong Hop Tong tai theyi diem thanh town. Tdb T6ng du town cong trinh (do Ben B dAu ttr xay dung chrov cap CO th'Am quyen phe duy't, bao gom ca cong trinh sir dung va cong trinh cung irng di0) ne

    - So ngay ch4m cap dien Da cap dien nhung cong suit cap thAp hcm k6 hoach sir dung dm Ben B d'a cam k6t:

    Tbt = Lb X Tdb X k Trong do: k _ he so b6i thtreyng (%) can cir cong suit

    nhAt cap cho Ben B sir dung (PcAi)) Neu PcAp dat tir 30% an clueli 50% Pmax: k = 40 1\16u Pcdp dat tir 10% d6n &raj 30% Pmax: k = 60 1\16u PcAi) < 10% Pmax:

    k = 80 Ngodimircb6i thlreing th* hai teen, trong moi tru6ng hop, Ben A con phai chiu tin phut vi pham hop dong bang 8% ti6'n 136i thizong. Ditu 4. Ben B boi thuirng va phut vi pham him dling cho Ben A

  • Quy trinh cap dien

    Truoing hop Ben B khong sir dung din theo 1(6 ho4ch d'a.' cam k6t tai khoan 6 DiL 1 ciia Hop d6ng, trir truing hop bAt kha khang, Ben B phai boi thuong cho Ben A voi gia tri nhu sau: a. Truing hop khong sir dung vinh vin (khong six dung keo dai 6 thing lien tuc cling dirge coi la

    khOng sir dung vinh vien): Tien boi thuong bang gia tri thit hai trgc tie do ihanh vi khong sir dung gay nen bao g8m: Tien lai sulk vay ngan hang; lien ding van chuyen vat tu, vat lieu; lien cong cl4t va thao cong trinh; tien mua nguyen vat bi vitt bo sau khi thao cong

    b. Truing hop cc') sir dung nhung khong climg vii ke hooch a cam Sir dung ch4m so vii then gian da cam k&:

    Tbt = La x Tda x ne Trong do: Tbt Gia tri 136i thuamg (dung) La - Lai suit do hai ben th6a th4n tai khoan 9 Di'L 1 Hop dong nay dm Ngan hang Ben A co tai khoan ghi trong Hop dong tai thei diem thanh town. Tda T6ng dix town cong trinh (do Ben A cfau tu xay dixng cluo.c CAI) c thAm quy'en phe duyie't) ns - S6' ngdy sir dung clf4m. Da sir dung nhung thAp horn 1(6 hoach d'a cam k6t:

    Tbt = La x Tda x k Trong do: k - he so bt)i thueyng (%) can eft dien nang sir dung cila Ben B (Asd) N6u Asd dat tit 30% an du6i 50% Akh:

    k=40 1\16u Asd dat tit 10% an cluoi 30% Akh:

    k ---- 60 N'L Asd < 10% Akh:

    k = 80

    Ngodia mircb6i thuong thiethai teen, trong mai twang hap, Ben B con phai chiu tien phat vi pham hop dOng bang 8% tien boi thueyng. Ditn 5. BAt kha khang a. Trong Hop d6'ng, "Bit kha khang" co nghTa l six kin, tinh hu6ng ho4c sir ke't hop cac sir kien

    hoc tinh huong gay can tra , gay tri hoan cho mot ben trong vi& thvc toan be. hay mot phan cac nghTa vu cua minh theo Hgp &Ong, nhung chi khi cac six kin ho4c tinh huong dO thoa man cac dieu kin sau: Nam ngoai kha nang ki6m soat hop 1T dm ben bi anh huong; Khong do 18i hoac six bAt can dm ben bi anh huong; Khong the tranh &rot cho du ben bi anh huong da nolgc ap dung cac bien phap kl-fac phuc.

    b. Theo cac quy dinh caa khoan a diL nay, BAt kha khang bao gom, nhung khong han o cac trueng hop sau: Cdc hien tuvng tit nhien bao gom thien tai, dich Nnh, hod hoan, lu lut, song thAn, xody 16c, han han, clOng dat cao han cap thiet ke, sam set cao han mire thiet Ice;

  • Quy tranh cap mien

    Chi6n tranh, hanh ciOng xam lugc, khung b6, bao loan, not chi6n, pha hoai ho4c cac hanh dOng thu dich khac;

    cong va cac hoat Ong ngirng tre cong vi& khong phai do 18i cua mot trong hai ben gay ra. c. khong 1e thuck vac) quy dinh tai khoan a diL nay, BAt Kha Ithang khong bao g6m:

    Chi phi gia tang ho4c cac diL kien bAt lgi khac; Vi& Ben B khong tuan thu cac tieu chuAn dau not luai din ho:dc cac tieu chuAn khac ap dung cho vi& dau noi.

    d. Thong bao BAt kha khang Ben bi anh huong cua BAt kha khang phai thong bao cho ben kia ve six ki"0, tinh hu6ng to thanh Bat kha khang trong thei gian sam nhat co the nhung khOng clugc muon hen mot (01) ngdy ke tir khi thong tin lien lac dad san sang . Thong bao phai bao

    day chi filet ye sir huong too thanh Bat kha khang, tac dOng cAa Bat kha khang doi r vOi vi& thus hiO'n

    nghia vu theo Hgp &mg ciia ben bi anh huong va kien nghi cac bin phap khac phuc. Ben bi anh huong phai cung cap cac bap coo thuOng xuyen cho ben kia ve vi& trien khai cac bin ha khac phuc nham ngan,ch4n ho4c giam nhc nhang tac clOng dm Bat kha khang va cac thong tin khac ma ben kia yeu cau mot cach he

    e. ITO qua cila BAt kha. khang Khong ben nap phai chiu track nhim ho4c bi coi la vi pham hop d6ng ho:dc 6)161 do khong thuv hien ho4c ch4m tre trong vi& tuan

    cac nghia vu minh theo Hgp dong khi xay ra Bat kha khang.

    f. N6u mot ben do BAt kha khang ma khong th6 thgc hien nghia vu cua minh theo quy dinh trong Hgp (long trong yang 180 ngay lien tic ke tir ngay xay raBat kha khang, Cac ben sau do c quyen don phuong cham dirt Hgp Tong. Ben th?c hien quyen don phuo'ng cham dirt Hop dong truac tiled han phai gtri van ban thong bao cho ben kia truac it nhat 60 ngdy tiled diem muon cham dirt Hap dong.

    g. Cac nghia vu phat sinh truac khi xay ra BAt kha khang clau khong &ITN mien trir do Bdt kha khang.

    Ditu 6. Phtrung thiic thanh town tien boi thuirng va tien ph#t Trong tiled han 30 ngdy ke tir ngdy Ben vi pham nh;an dugc yeu cAu b6i thuong thiet hai ho4c,ngdy c ket lujn T6a nhan

    c themquyen, ben vi pham co tranh nhi@n thanh toan duso tien da thong bao. Qua then han tren ma chua thanh toan 1. N6u Ben B clugc b6i thuong thi c quyiL khAu trir vao tien mua dien hang thong khi thtrc hien

    he dong mua ban din. 2. Ne'u Ben A dugc b6i thuong thi c quy& yeu c'au ngan hang bao lanh se') tin dm. Ben B thay

    mat Ben B thanh toan so tien boi thuang cho Ben A. Ngodi ra, Ben B se phai thanh toan them neu gia tri neu trong thu bao lanh thkrc hin hop dong khong du de thanh toan tien boi thuong, tien phat.

    Ditu 7. Giai quyet tranh chAp Hai ben cam k6t thcrc hin dung, dAy du cac diL khoan cla.,cara rke't trong hop d6ng nay. Trueng hgp phat sinh tranh chap, hai ben se thuong lung giai quyet. Neu thuong lug khong thanh thi sau

  • Quy tranh c rap dien

    15 ngdy ke tit ngdy phat sinh tranh chip, mot trong hai ben c quy&I gui h6 so den T6a an nhan dan c tham quyen de gial quyet theo quy dinh cua pha.'plu4t. Dieu 8. Thanh 1ST hop ang Hai ben th6ng nhAt thanh ly Hop emg nay khi Ben B sir dung din 1 thong dat tir 50% tr6 len so vai mire dal clang l(ST trong don san xuat chinh thirc tai diem c khoan DiL 1 Hgp dong (Asd 50% Akh). Dieu 9. Ngon ngit six dung trong hop oiling Hop cl6ng va cac tai lieu giao dich lien quan d6n hop d6ng dux ye vi& bang ti6ng V*. Dieu 10. Lu4t Ap dung Lu;at diL chinh hop dong la phaplOt Vi't Nam.

  • B. QUY TRiNH KY KET VA QUAN 1.4)'( HOP BONG MUA BAN DIEN

    Chuang I. Quy dinh chung

    Dieu 1- Ca so. thi& 14p va muc dich cua HDMBD

    1.1- HDMBD duac thie't lap tren ca cac quy dinh hanh pi* luat v6' hap &Ong va cac not dung hai ben mua, ban din thOa thu'On va cam ket thirc 1.2- HDMBD dugc hai ben mua, ban din thoa thu'O.n l(ST k6t, la van ban phap 1ST xac dinh rs3 quyen han, nghia vu vam6i quan he gift Ben ban din va Ben mua din trong qua trinh thgc hien cac dieu khoan ve mua, ban dien theo quy dinh cua phap 1u4t. Dieu 2- Phan loci HDMBD HDMBD lap d6ng thei han,g6m loci: 2.1- HDMBD phvc

    muc dich sinh hog: Ap dung cho khach hang mua dien sir dung cho muc dich chinh sinh hog. 2.2- HDMBD phuc dich ngodi sinh hog: Ap dung cho khach hang mua dien ngodi muc dich sinh hog (san xuat, kinh doanh, dich vu, ca quan hanh chinh six

    ho4 khach hang la dan vi ban le diftn. Di&I 3- Di&T kinic)'Tk'et HDMBD phvc vu muc dich sinh hog 3.1- Chu th6 ky k6t hap d6ng: Ben mua dien c du nang hic hanh vi dan sir theo quy dinh cua phap 1u4t; doi \Ted nhang ngithi bi han the ho4c mat ho4c khong c nang hanh vi dan str, phai do ngueii dai dien theo phaplOt xac lap, thirc hien theo quy dinh cua phap 3.2- Ben mua dien co du h6 sa neu tai Di&I 8 dm quy trinh nay. Ditu 4- DiL ki4114 k& HDMBD ngodi muc dich sinh ho4t 4.1- au th6 kky e't hop dong:

    - Ben mua dien la to chdc: L ngueyi clai din hop phap theo quy dinh cua phap 1u4t hoc nguari ducic uy quyen.

    - Ben mua dien l ca nhan: Chu th6 c du nang ltrc hanh vi dan six theo quy dinh cua phap

    4.2- Ben mua dien c du ho sa d6' nghi mua dien quy dinh tai DiL 8 cila quy trinh nay. Di41 5- Phan cap, uy quy6'n ksTke't va thirc hien HDMBD 5.1- D6i vOi EVN:

    - T6ng giam cl6c EVN uST quy6'n cho Giam dew EPTC ky k6t va thirc hien HDMBD doi vci khach hang: (i) La Dan vi Dien lire nuOc ngodi, nam ngodi lanh tho V* Nam mua dien tir kith din co cap din ap tir 110kV tra len; (ii) Mua dien trirc tiep vOi EVN tai truyen tai va thanh cdi nha may di@l cua cac dan vi phat dien la clan vi true thuOc hoc clang ty con do EVN nam gift 100% van dieu le.

  • - T6ng giam d6c EVN quy'en cho T6ng Giam cl6c TCTDL IcS7 quan 1ST HDMBD cl6i \TM khach hang: (i) L Dan vi Dien hrc nueic ngodi, nam ngodi ldnh tho Viet Nam mua dien tir luoi dien CO cap di@l ap &I'M 110 kV; (ii) Mua dien trisc tiep tir thanh cdi cac nha may di'n co cong suat d4t dr 30 MW tro. xuOng.

    5.2- D6i voi TCTDL: - T6ng giam d6c TCTDL hoac nguei dugc uST quy& lcS7 k6t va thtschin

    HDMBD doi vai khach hang: Mua dien trtrc tiep tir thanh cdi tram bien ap (110 kV hoac 220 kV) do TCTDL quan 1)"7; (ii) Mua dien \TM di'01 ap 110 kV ho*O.c dien dip duai 110 kV c cong sulk tram bi6n ap tir 10.000 kVA tr.& len.

    - T'O'ng giam d6c TCTDL thanh pho hoc nguei duac uST quyL Ic)r7 ket va thisc hi'41 HDMBD doi \TM khach hang: (i) Mua dien trirc tiep tit thanh cai tram bien ap (110 kV ho:dc 220 kV) do TCTDL quan VT; (ii) Mua di/0 voi dien ap 110 kV ho:dc duai 110 kV c cong suat tram bien dp tir 2.000 kVA to' len.

    5.3- D6i voi cac CTDL: Giam d6c CTDLthuOc TCTDL mienhoa:.c nguen dugc quy&lc)'7 k6 , t va thirc hien HDMBD doi \TM vai khach hang mua dien tir lued dien trung ap c cong suat tram Nan ap du6i 10.000 kVA.

    - Giam d6c Cong ty TNHH MTV Dien lire, Cong ty co phAn Di0n lirc ho4c nguefi clugc UST quyen Ic)"7 ket va tiwc hien HDMBD clOi \TM khach hang mua

    tnrc tiep thanh cai tram bi6n ap (110 kV hoc 220 kV) do CTDL quan 1)'7; Khach hang mua dien vai dien ap 110 kV hoc dien ap duai 110 kV co cong suat tram bi6n ap tir 2.000 kVA tra len.

    - Giam cl6c CTDL thulac TCTDL thanh ph6 hoc nguoi dugc LIST quy&ilc)r7 k6t va thirc hi41 HDMBD doi vai khach hang mua dien tir dien trung ap co cong , suat tram bien ap &I'M 2.000 kVA va khach hang mua di'01 sau tram bien ap phan phoi ha the trong dia ban don vi quan

    5.4- D6i vai cac Hien hrc: - Giam cl6c ho4c Pho Giam Dien lire huyn trirc thuOc cac CTDL tinh Ic)'7 k6t

    va thisc hien HDMBD doi voi khach hang mua dien tir lurai dien trung ap c cong suat tram bien ap duai 500 kVA va khach hang mua di`n sau tram bien ap phan phoi ha the trong dia ban dun vi quan

    - Giam cl6ch0c PhO Giam (16c Dien krc thanh ph& thi xa trcrc thuOc cac CTDL tinh ky ket va thirchien HDMBD doi vai khach hang mua dien tir luoi dien trung ap c cong suat tram bien &I'M 1.000 kVA va khach hang mua sau tram bien ap phan phoi ha the trong dia ban don vi quan 1ST.

    - Giam doc hoc Pho Giam d6c Dien hre trgc thuOc Cong ty TNHH MTV Di'41 l?c va Cong ty c6 phAn Di41 krc 1c7 1(6-t va thirc hien HDMBD cl6i voi khach hang mua di1en tir ltxai dien trung ap c cong suat tram bien ap &rad 2.000 kVA va khach hang mua sau tram bien ap phan phoi ha the trong dia ban don vi

    5.5- Can C1:1 vao dien kien cu th6, cac TCTDL chu dOng thirc hi'n co ch6 phan cap cho cac CTDL, Dien krc trirc thuOc bang hoc tren cac mire quy dinh neu tren.

  • Ditu 6- Nioi dung HDMBD 6.1- NOi dung HDMBD phijc vu muc dich sinh hog:

    theo not dung guy dinh cila Bo Gong Thuong. 6.2- Ni dung HDMBD ngoai muc dich sinh hog bao g'am:

    - Chu the hop c16'ng; - Muc dich sir dung;

    Tieu chudn va chit luang dich vu; - Gia dien, phuong thirc va thoi han thank town; - Quyan va nghia vu caa cac ben;

    Trach nhim do vi pham hop cl6ng; Cac not dung khac do hai ben thoa thu4n (n6u c6);

    - Dieu kien chArn dirt hap cit\ng; ltrc va thad han cila hop cl?ing.

    6.3- Ng& ngfr sir dung trong HDMBD la tie'ng V*. Throng d4c biet khi khach

    hang yeu cau thi co them ban HDMBD dich sang ngon ngfr tieng Anh. DiI 7- Mau HDMBD 7.1- TCTDL c trach nhiem huong clan the dun vi trirc thuOc thOa thuanke't HDMBD voi khach hang theo 'Huang clan 1()'71(4't HDMBD cua EVN', neu tai Phu hic 1 dm Quy trinh nay. 7.2- Cac TCTDL bien sop tai lieu huang dan sir dung dien an town, tilt kiem, h*1 qua (nOi dung day du, ngan gon, hinh thfic de de tuyen truyen

    giao cho khach hang ding vii HDMBD.

    Chuang II. Thu tuc ky ke't hop dog mua ban din

    Dieu 8- H6 so 1c)"71(6t HDMBD 8.1- D6i v6i trueng hop 147 ket HDMBD

    khach hang mai a. BO ho sor da, quy& CAI) quy dinh tai Quy trinh ca din (do Phong giao

    dich khach hang ciia Don vi Di41 ltrc cung cap). b. Bien ban xac dinh gia ban din theo cl6i tugng ap dung (e gnu c6).

    8.2- D'6i Wei trueng hgp khach hang nghi sang ten HDMBD: a. Gidy de nghi efia khach hang c )rTkie'n c16ng )"7 HDMBD ho4c c 01

    trong cae gidy to' neu tai mix 2 khoan 9.1, 9.2 Di6'u 9Quy trinh Cap din ho4c c xac nh4n cua chinh quyen dia phuo'ng. Truong hap khach hang khong c gia'y to' tren, Dun vi Di@-1 ltrc c van bangi:ri cho chu HDMBD cu. Sau thoi han 15 ngay neu khong nhan dugc tra led cila chit HDMBD eft thi Dcm vi Di@-1 lkrc de nghi khach hang sang ten HDMBD co van ban cam ke't chiu trach nhi'e'rn truoc pha p lu'dt /' d61 /4

    nghi sang ten HDMBD khi co khieu n4i cua chu HDMBD

  • b. B01-16 so. cua HDMBD di (do b0 ph4n quan HDMBD cung cap), c. Xac nhan thanh toan tie -1 din cua chu HDMBD ca (do b0 ph4n theo clOi no.

    cung cap). Truemg ho.p chil di con thi phai c van ban clon0 ctia khach hang sang ten HDMBD (chu mai) chiu trach nhiem thanh toan so tien ng cua chu HDMBD

    8.3- D6i vai tnremg hip sira doi, b6 sung HDMBD: a. Gidy de nghi cua khach hang de nghi b6 sung, sira doi, gia han HDMBD neu ro

    13'T do can bo sung, sira doi, gia han, b. BO h15 so. cila HDMBD ea (do b(5 ph4n quan ly HDMBD cung cap).

    8.4- D6i voi twang lagp ky lai HDMBD: a. Gidy yeu cAu dm ben de nghi ky lai HDMBD trong do neu rO Vi do can ky lai, b. BO h6 so. cua HDMBD cu (do b0 phan quan ly HDMBD cung cap).

    Di&I 9- T6 chirc tip nhan 116 so. ky ket HDMBD 9.1- BO phan tip nhjn h6 so. ky 1(6t HDMBD (thuOc Phong giao dich khach hang) c trach nhiOn giai quyet cac thu We ye HDMBD cua khach hang bao Om: 17 sang ten, bo sung, sira doi (thay doi bieu do phv tai,

    dich sir dun g di01, ...), gia han, thanh ly. BO plf4n nay c trach nhiOn:

    a. Kimtra h6 so. 14 k6t HDMBD de tra loci ng ay cho khach hang bang giAy bien nh4n, trong do co ghi thoi gian ky ket HDMBD (twang imp khach hang dd co du ho so.) ho4c nhang ho so. can b6 sung (twang hop khach hang dm thieu ho so).

    b. Hoan thin 116 so, thvc hi/0 thu tuc ky kat HDMBD. 9.2- Khong thu tiL11-16 so. lam thil tuc ky ket HDMBD. Ditu 10-)'7 Icy HDMBD 10.1- D6i \TM khach hang mua din phuc vu muc dich sinh hog: Tai mot dia di6m clang ky mua di01:

    a. Ben mua d*1 l mot hO gia dinh sir dung s6 ho khAu hoac so tam -ail' ho:dc mot trong cac giay toi khac theo quy dinh de clang ky mua din chi duvc ky 01 Hgp &rig.

    b. Ben mua din la ngueei thug nha de' a thirc hi01 theo Quy dinh v&' thvc hi01 gia ban din do BO Cong Thuang ban hanh.

    c. Ben mua di01. gom nhieu 110 sir dung din chung co th6 ky 01 Hop cl6ng va duvc ap dung gia ban din theo Quy dinh ye thvc hi01 gia ban din do BO Gong Thuong ban hanh.

    10.2- D6i vai khach hang mua din phvc vu muc dich ngodi sinh hog: S6 luting HDMBD ky ket vai mot khach hang do Don vi Di0n krc thoa thu 4n vai khach hang quyet dinh lira chan mot trong cac phlremg thik sau:

    a. Mtii dia di6m dung din Vet 01 HDMBD.

  • b. Mot HDMBD chung cho khach hang co nhiL dia di6m sir clung din voi nhirng dieu khoan chung va kern theo phAn phu lvc HDMBD cu the cho tirng dia diem ho4c tirng mtjc dich stir dung dien khac nhau.

    10.3- Thai han \fa hi'0 lexc cua HDMBD ngodi sinh hog: a. Thai han cua HDMBD: Ithong vuot qua died han thue nha; theri han thue cidt;

    thoi han giay clang kinh doanh, thai han giay he clau tu;... tai dia diem mua

    die:n nhung toi da khong qua 05 nam. b. Hi'0 hrc cua HDMBD:

    D6i \Tad HDMBD khach hang moi, ctla HDMBD tir ngdy don g

    dien thuung mai; - D6i \Ted HDMBD phijc ngodi

    dich sinh hog co dam bao hop dog, hi'Oli,rc cua HDMBD ke tir ngay thu bao lanh ngan hang c hi41 kre,

    - voi twang hop 14 14i, 13 .6 sung, gia HDMBD: 1E41 caa HDMBD

    ke tfx ngdy cac ben 14 ket HDMBD. 10.4- HDMBD ducic 14'p hai ban, m8i ben giir mot ban. Rieng doi \Tad HDMBD ngodi muc dich sinh hog -al)/ theo yeu cau cua khach hang de thoa thu4n

    lugng ban HDMBD. 10.5- Ben ban din dux thao tilt& HDMBD giri (16n Ben mua dien de thuang thao va 1c)"/HDMBD. 10.6- D6i ved khach hang c nhu cAu sir dung

    ngan han (clu6i 12 than g): a. Dan vi Dien hrc huang dan c16 khach hang lam thil tuc bao lanh ngan hang hoac

    d4t coc mot khoan tien Wan irng yeti san lugng d*-1 clang 14 dux kien sir dung, toi da khong qua. 1,5 thang tien dien ho4c so ngdy clang 14 sir dung dien, tien cl4t coc khong tinh lai. Ngay khi thanh ly HDMBD nganh4n, Don vi Dien 1-krcphai thgc hien thu tuc giai toa bao lanh hoc hoan tra lai so tien khach hang da cl4t ON.

    b. Truemg hap h6t thoi Ilan hop citmg ng"an han, khach hang tie p tuc c nhu cAu six

    dung dien ngan han thi Dan vi Dien lurc lam thil tuc thanh 1)", HDMBD cu v l()"7

    ket HDMBD

    Chuang III. Thiyc MO hop ding mua bin din

    Di&i 11- Diem tra HDMBD 11.1- Dan vi Dien hrc chiu trach nhim to chirc thi,rc hi41 HDMBD vai khach hang. ThuOng xuyen kiem tra vi& thixc hi'n,HDMBD de khac phvc kip thoi nhang sai sot clia Ben ban din, neu hat

    CO van de lien quan den khach hang, trong cac not

    dung, nhu: Thay cloi muc dich sir dung dien, chat lugng he thong do dem, thanh toan tien Dan vi Dien lexc phai thong bao va cang khach hang gi6i quyet kip thei. 11.2- Do'i vai cac khach hang l don vi ban le din, khach hang ap dung nhiu mdc gia ban din khac nhau, khach hang thueng xuyen thay doi muc dich sir dung khach hang c 02 110 dun chung tra len, it nhAt 01 lan trong 12 than Dan vi Dien

  • l~rcphai den kiehmtra v*,dp trong HDMBD va thoa thuan lai gia ban din vai khach hang theo ket qua kiem tra thvic te. Ditu 12- Giai quy6t phut sinh trong qua tranh thvc hien HDMBD 12.1- Trong thei gian thirc hienHDMBD n6u khach hang c van ban denghi thay doi, bo sung HDMBD, hai ben ban bac, thoa thuan bang van ban de bo sung phi luc HDMBD hoac thanh ly HDMBD cu gong theil(3'T ke't HDMBD Twang hop thank ly HDMBD cu d6ng theik3'T ket HDMBD

    a. 1,4p Bien ban thanh 13`T HDMBD trong do phai ghi rO se) tien khach hang cern no. (tien di01, tien con suat han khang, tien thue.ng, tien phat, ....) va thoi han khach hang cam ket thanh toan het ng.

    b. L4p HDMBD mai trong do phai ghi not dung yeu c'au khach hang thanh town day du, dung han so tien con n9. da ghi trong Bien ban thanh ly HDMBD cu (tai DiL khoan thoa thu4n khac).

    12.2- Khong chum han 30 ngdy truck ngdy he't hien lusc cua HDMBD, Dan vi Dien phai Giay thong bdo den khach hang de tien hanh thft tuc gia han ho4c thanh

    13'T HDMBD. 12.3- Trong \Tong 07 ngdy lam vi& ke tir khi n1-14'n rduo.c khi6u nai,,yuang mac cua khach hang ye vi&thu.c hi01 HDMBD (Tra. cac khieu nai, yuang mac ye con to do dem, ye hoa dcm tien din ... da duvc quy dinh thei gian giai quyet trong Luat Dien luc va cac van ban huong dan thi hanh), Dan vi Di@-1 lirc ket HDMBD phai to chirc quyet kip thei theo tham quyen tren co. so. cac not dung thod thu4n tai HDMBD da. 1(3'7 ket gift hai ben mua va ban din. Neu thuang lugng khong thanh, mat ben ho4c hai ben c quyen giri van ban de nghi Cvc Dieu tiet din lvc/So. Clang Thuang giai quyet tranh chap theo tham quyen. Neu mot trong hai ben khong nhat tri yai ket lu'dn cua Cue Dieu tiet D*1 lv.c/So. Con g Thuang till co quyen dua ra Trong tai thuong mai hoc khai kien tai Tod an de giai quyet. 12.4- Thong bao ngng, giam mirc cung cap di n. dua.c tlwc hienu bang mot trong cac hinh thik: van ban, din bao, di4ithoai, fax, tin nhan (SMS), thu dien tir (Email), cac phuang tien thong tin dai chung ma hai ben da thod thu4n trong HDMBD. Dui din dm Dan vi Di10 hrc 1c3'T thong bao ngirng, giam cung ca p din ngueri dai dien 119.p phap ho4c ngueri duo.c fly quyen theo quy dinh cua phap 1u4t. Twang hgp khdc phai duvc quyen 1c3r/ thong bao ngung, giam cung cap din the)a thu 4n trong hop dong mua ban di61. 12.5- Doi vai twang hop 1c3'7 lai HDMBD tien hanh d6ng thai vai 14. thank13`7 HDMBD cu (trir trueing hop 1c3`7 lai HDMBD do ca quan quart ly nha nuac co tham quy6'n yeu cau 1(3'T lai HDMBD va trong HDMBD cu c ghi ro thoa thulan nay). HDMBD cl thanh 13"/ phai dong &du "THANH 1_,\"7" tren HDMBD. Thai han luu tra HDMBD da duvc thanh ly l 05 num. Di&I 13- Thanh ly HDMBD 13.1- Thanh 13'7 HDMBD trong cac trueing hop sau:

    a. HDMBD duoic thvc hien xong. b. HDMBD h6t thoi han c hi'41 lirc va khong 6) sir thoa thu4n cua ca hai ben gia

    han HDMBD do.

  • c. Ben mua di4ithay d6i dia di6m mua d. Ben mua dien c van ban chAm dirt HDMBD. e. HDMBD da bi xir ly theo phap lu'Ot ve HDMBD. f. Ben mua di/0 la to chirc, 110 kinh doanh bi thu h6igiAy he ang 1(3'7 kinh

    doanh, bi giai the hoc pha san; Ben mua din la ca nhan matquyen con clan ho4c ch6t khong co ngued thay the hop phap.

    g. MOt trong cac ben c van ban de nghi thay cf6i HDMBD. h. Ben ban din duot phdp don phuang chdm dirt HDMBD trong cac truing hop g

    - Do khach hang khong sir dung dien trong then gian 06 thang lien tuc ma khong co thong bac) cho Ben ban din; hoc

    - Khach hang mua dien phvc vu muc dich sinh hog cla sang ten ban nha cho chil mai va da thanh toan het cac khoan not cho Ben ban din, ho4c Khach hang (chu HDMBD cu) khong coy

    kin khac sau 15 ngdy tir ngdy Ben ban din c van ban de nghi xac nil:an sang ten HDMBD (theo mvc a khoan 8.2 DiL 8 dm quy trinh nay).

    13.2- Thu tt.ic thanh ly HDMBD thvc hien sau khi hai ben da hoan thanh vi& thanh, quy6t toan cac khoan ng: Ti6'n din; ti& b6i thuong va phat (n6u co)... d cam 1(6t thanh toan neu trong HDMBD. 13.3- Trueng hap khong thanh 1)'7 dugc HDMBD do khach hang bi pha san, hoc boi nhang VT do biAt kha khan g, Don vi ltrc hai lam thil tuc

    Oa va cac ca quan nha nuo(c co lien quan de giai quyet theo quy dinh cila phap luat.

    Chuang IV. Quin 1y hap dilng mua ban din

    Di&I 14- NOi dung thong tin cila HDMBD duce quan 1)'7 tren may tinh, "CAu trtIc file ho so khach hang" quy dinh tai Phij ltic 4 dm quy trinh nay va trong chuang trinh CMIS. Diu 15- BO phan quail b'THDMBD c trach

    Luu va quan cac thong tin v6' khach hang tren may tinh theo quy dinh. - Trirre tie ca nh;at va sira d6i kip thei cac thong tin lien quan

    HDMBD. - Bao mat va dam bao dO tin cay, an toan

    ThOng bac) kip thoi va dAy du cac thong tin mai dm HDMBD 1c)'T voi khach

    hang (HDMBD Ic)'T men; phti lye b6 sung; sfra doi,gia han ...) cho cac b0 ph;an lien

    quan den nghi0 vu quan ly kinh doanh dien nang dam bao thgc hien khep kin day chuyen kinh doanh dich vu khach hang. Thiet 1413 h6 so quan 1)'T va km gift HDMBD den khi thanh chuyen HDMBD da

    thanh ,13'7 cho 130 phan luu trfr theo quy dinh. Ho sa quan ly HDMBD dung trong bao ho so rieng mang so ctla ban HDMBD va dugc hmOa, bao quan chu ciao, khoa hoc, d8 tim.

  • - Thtyc hien theo quy dinh tai DiL 9, Dieu 12 va DiL 13 dm quy tranh nay. Hang thang, tong hop bao cao so lugng cac loaf HDMBD. Chu'An bi cua di! cac diL kin cho vi& lai ho;dc gia han HDMBD khi het that han c hie:u

    Di&I 16- Kiem Kimtra vi& thirc hien va xir 13'T vi pham HDMBD 16.1- Cac Dan vi lixc 1(3'T HDMBD phai thuoing xuyen ki6m tra vi& thvc hien HDMBD theo quy dinh tai Thong tu27/2013/TT-BCT ngdy 31 thang 10 nam 2013 cfmB0 Cong Thuang quy dinh ye Kiem tra boat ding dien lgc va su dung die;n, giai quyet tranh chap HDMBD. 16.2- TAt ca hanh vi viphm HDMBD xir 13'T theo cac di'du khoan cua dugc hai ben cam k6t ghi trong HDMBD va theo quy dinh cua phap Wt.

  • Phu luc 1 litrONG DAN KY KETHP BONG MUA BAN DIEN

    A. MIX RICH SINH HOAT a. Mau HDMBD phvc vu muc dich sinh hog (Phi,' 'tic 2) chia thanh 02,ph'an: PhAn

    Hop gong (Om thong tin cila Ben ban, din, Ben mua din va cac dieu khoan cu

    the) va phan Cac dieu khoan chung (gom cac dieu khoanp rclung cho tat ca. cac khach hang). Cac Dan vi ltre thtrc in mau thong nhat theoquy dinh cua EVN.

    b. NhUng diL hxu 3'7 trong qua trinh sop thao phAn Hop cl6ng: - Khoan 3 di&I 1: Chiai) dung trong truemg hop CTDL/Di0 krc mai tie nh:an

    nguyen tang luai dien ha ap nOng thon do luoi dien chua dam bao chat luvng dien ap tai vi tri do dem cap cho khach hang, trong tiled gian nay thoa thujn vai khach hang vi tri xac dinh, chat lucyng ap danh dinh

    dau ctrc phia did cap dm may bien ap phan phoi ha ap. Thai gian thoa thuan chat lugng

    ap phu hop voi thei gian dtr kien cai tao luoi din ha ap Gila ben ban di41. Ngodi thoi gian neu tren, neu CTDL/Din li,rc chua thixc hien cai ciao du gc tired din ha apphai thOa thuJn bo sung bang phu luc HDMBD.

    - Muc c khoan 5 diL1: TuS, theo diL don vi chon cac hinh thdc thong

    bdo thanh toan cu the (van ,ban, fax, din thoai, thu td, tin nhan SMS,...) phu

    hop ATM dieu thgc to ghi vao hop gong. - DiL 2: Can cu.

    vao diL kien thgc t6 cua cong g tac kink doanh, TCTDL c th6 huOng clan thOa thu4n them nOi dung khac nhixng khong dugc trai yogi quy dinh cua phaRlu4t va cua EVN, dong thOi phai

    thick ra cho khach hang truck khi 1(3'7 hop &rig.

    - DiL 3: Twang khach hang khong d6ng 3", thei han ghi trong mau ha p

    gong, don vi thoa thu4n vii khach hang thai han cu the va ghi vao hop Ong (thay the cau "tic ngay 19 hop along den ngay Hop (long cluvc sera deli, 10 sung hoeic chain dint" bang cau " tic ngay den ngay ").

    c. Cach thirc in HDMBD: - PhAn 1-1913 cl6ng: In tree gidy bia cimg, co th6 in toan b0 not dung bang may in

    ho:dc in san mau va sill' dung may in de in nhimg not dung phai dien tren mau (phan "...."), tuy -t clOi khOng ducic viet tay. Moi HDMBD in 02 ban phan I-19p dung: 01 ban giao cho khach hang (kern theo phAn Cdc diL khod'n chung), 01 ban don vi

    - PhAn Cac diL khoan chung: In san de' giao kern theo phAn Hop d6ng cho khach hang. Dan vi khong km phAn nay trong ho saquan 13'T hgp &m g.

    B. NGOAI MUC RICH SINH HOAT 1. Quy dinh chung Tap doan Din, lvc V* Nam huang cran not dung 14 ket HDMBD ngodi muc dich sinh hog de thong nhat trong town EVN. Cac TCTDL co trach nhim &rang clan cac dan v i live thuOc thoa thulan14 ket HDMBD \TM khach hang khong trai

    quy dinh cua phaplu4t va chiu trach nhiem truac phap luat ve nhang not dung da14 ket.

  • 2. Mau HDMBD Mau I-19p d6ng mua ban din (Phu lijc 3) bao gom ba phan: - Phan 1, Hap dog: Om thong tin dm Ben ban di@l, Ben mua va mat so lieu

    khoan chinh - PhAn 2, ,Cac di'&1 khoan th6: g'om cac diL khoan the quan muc

    dich, che do sir dung die:n, do dem din, PhAn 3, Cac diL khoan chung: gom cac didu khoan chung theo quy dinh cua phap 1u4t dip dung cho tat ca cac khach hang.

    3. Nhfrng dieu itru y trong qua trinh soon thao va thoa thu4n Hqp dong 3.1- NT&' maquan 1ST HDMBD: Ma HDMBD bao gom 14 14 qr:

    Ma Tinh (TP) MA huy'n/qq.n Ma loci HD SO hov dong

    a. Ma tinh (thanh ph6): La ma