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Page 0 of 74 SABS 2013 Training Brochure South African Bureau of Standards 2013 SABS Training Academy Brochure

2013 SABS TRAINING ACADEMY BROCHURE · 2013-03-08 · Training Certification Association (SAATCA) and has acquired accreditation with the Services SETA. The SABS has a history of

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Page 1: 2013 SABS TRAINING ACADEMY BROCHURE · 2013-03-08 · Training Certification Association (SAATCA) and has acquired accreditation with the Services SETA. The SABS has a history of

Page 0 of 74 SABS 2013 Training Brochure

South African Bureau of Standards

2013

SABS Training Academy Brochure

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Page 1 of 74 SABS 2013 Training Brochure

FOREWORD

As we enter into 2013, we are proud to share with you, our valued customer, our newly revamped Training

Academy with aesthetics that are not only pleasing to the eye but also provide an environment that stimulates

learning and knowledge transfer.

We are once more delighted and gratified to bring to you excellence in education, training and skills development.

We continue to provide outstanding and professional training services to all our customers.

To ensure that our training remains relevant and maximizes your return on investment, we will still continue and

strive to offer our services as an active partner at both executive and operational levels.

We pledge to honour our commitment in providing our talents and experiences, not only nationally, but also to

our neighbouring SADC countries and all interested parties. Our competitive edge is in the expertise at our

disposal.

Since 1984 the SABS Training Academy has trained over 20 000 auditors in different disciplines and the numbers

continue to grow with every passing year. We proudly continue to provide our training services through our

outcomes-based courses. Our course structures have been diversified to keep pace with industry demands and

new courses are being introduced annually using the cutting-edge learning and development approach.

As part of our continual improvement, we will be delivering to you,

• a brochure that will be based on our financial year i.e. covering dates from April 2013 to March 2014. This

will assist with better planning of our beginning of year training, when most businesses have not peaked.

• e-Learning from June 2013, to enable learning at our leisure.

• new courses that will meet the requirements of our valued customers as and when they are required.

Our new course offerings include but not limited to:

• ISO 50001, Energy Efficiency Management Systems

• ISO 17025, General Requirements for the competence of testing and calibration laboratories

• FSSC. Food Safety Systems Certification

• Introduction to ISO 16001, HIV management systems

• Introduction to OHSAS For Hospitals and Clinics

Also, note that all courses listed in the brochure can be presented at your premises by arrangement with SABS

Training Academy. The Academy continues to maintain its registration with the Southern African Auditor and

Training Certification Association (SAATCA) and has acquired accreditation with the Services SETA.

The SABS has a history of serving Southern Africa and the rest of the world for more than 60 years and continues

to do so with great success. We are, therefore, proud to present our 2013 Training Brochure. Please also visit our

website at www.sabs.co.za or send any training enquiries to [email protected]

Yours truly,

THE SABS TRAINING ACADEMY MANAGER

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INDEX Page

� ISO 9001:2008 – QUALITY MANAGEMENT SYSTEMS 9 – 14

o Introduction to Quality Management Systems 10 – 11

o Understanding, Implementation and Auditing of ISO 9001:2008 12 – 14

� ISO 14001:2004 – ENVIRONMENTAL MANAGEMENT SYSTEMS 15 – 20

o Introduction to Environmental Management Systems 16 – 17

o Understanding, Implementation and Auditing of ISO 14001:2004 18 – 19

o South African Environmental Legal requirements applicable to ISO 14001:2004 20

� OHSAS 18001:2007 – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS 21 – 26

o Introduction to Occupational Health and Safety Management Systems 22 – 23

o Understanding, Implementation and Auditing of OHSAS 18001:2007 24 – 25

o SA Occupational Health and Safety Legal requirements applicable to OHSAS 18001:2007 26

� SAATCA EXAMINATIONS 27

� SANS 10330:2007 – HACCP SYSTEMS 28 – 31

o Introduction to SANS 10330:2007 30

o Understanding, Implementing and Auditing SANS 10330:2007 31

� ISO 22000:2005 – FOOD SAFETY MANAGEMENT SYSTEMS 32 – 33

o Understanding, Implementing of Food Safety System Certification (FSSC) 32

o Understanding, Implementing and Auditing of ISO 22000:2005 33

� PRODUCT CERTIFICATION – THE SABS MARK SCHEME 34

� ISO/IEC 17025:2005 – INTRODUCTION TO GENERAL REQUIREMENTS FOR THE COMPETENCY OF

TESTING AND CALIBRATION LABORATORIES 35 – 36

o Basic ISO 17025:2005 35

o Advanced ISO 17025:2005 36

� UNDERSTANDING INTEGRATED MANAGEMENT SYSTEMS (SHEQ) 37

� SHE REPRESENTATIVE 38 – 39

� BASIC FIRE FIGHTING 40

� INTRODUCTION TO HIV AND AIDS MANAGEMENT SYSTEMS (HAMS) 41

� SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS –

REQUIREMENTS ……..42

� INTRODUCTION TO HEALTH AND SAFETY MANAGEMENT SYSTEMS FOR MEDICAL FACILITIES 43

� INTRODUCTION TO STANDARDIZATION 44

� WRITING A NATIONAL STANDARD 45

� APPLICATION OF ARP 013 46

� UNDERSTANDING THE WTO/TBT AGREEMENT 47

� STANDARDS ACT OF STANDARDS WRITERS 48

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� SUCCESSFUL MINUTES – THE SABS WAY 49

� ENGLISH FOR STANDARDS WRITING 50

� EFFECTIVE COMMITTEE MEETINGS 51 – 52

� PARTICIPATION IN INTERNATIONAL STARDARDIZATION 53

� PROJECT MANAGEMENT FOR STANDARDS WRITERS 54

� STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES 55

� ROOT CAUSE ANALYSIS 56 – 57

� WRITING GENERIC DOCUMENTATION (Policies; Procedures; Flowcharts etc.) 58

� INTERNAL AUDITING OF MANAGEMENT SYSTEMS (i.e. QMS; EMS; OHSAS) 59

� GENERIC GUIDELINES FOR AUDIT PREPARATION AND CERTIFICATION PROCESSES ( ISO 19011 &

17021) 60

� Introduction to Energy Management Systems (EnMS) 61 – 62

� Integrated Sustainability Reporting 63

� ONLY SABS STAFF COURSES

o Introduction to Auditing the SABS way 64

o SABS Certification Processes and Procedures 65

� IN-HOUSE COURSES ( Not limited to the list above ) 66 – 69

(Offered on-site, upon request by 10 or more learners at a time)

� Awareness Training Workshops for Shopfloor and Top Management (Not limited to the list below)

o Quality Awareness for Shopfloor Workers – ISO 9001:2008

o Quality Awareness for Top Management – ISO 9001:2008

o Environmental Awareness for Shopfloor Workers – ISO 14001:2004

o Environmental Awareness for Top Management – ISO 14001:2004

o OHS Awareness for Shopfloor Workers – OHSAS 18001:2007

o OHS Awareness for Top Management – OHSAS 18001:2007

� SANS 10049:2011 – FSM – REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPS)

o Understanding, Implementation and Auditing of SANS 10049:2011

� ISO/TS 16949:2009 – INTRODUCTION TO QMS PARTICULAR REQUIREMENTS FOR THE APPLICATION

OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS

� TRAINING REGISTRATION FORM 70 – 71

� MAP and GPRS co-ordinates 72 – 73

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GENERAL INFORMATION

COURSE APPLICATIONS

As much as we try to accommodate all learners where possible, the maximum number of trainees that CAN BE

accommodated in our courses is 15 per group, mainly due to optimization of the learning experience. Therefore,

to avoid disappointment we urge you to submit an application form within 20 working days prior to

commencement of the course. Remember, for this we will work on the first-come first-serve basis

The application form is attached at the back of the brochure and should be completed and faxed to the number

indicated i.e. 012 428 6623; alternatively this can be scanned and e-mailed to [email protected].

VERY IMPORTANT: Application forms should reach the Training Academy 20 working days prior commencement

of the course.

REGISTRATIONS

After receipt of your completed application form, you will be forwarded a quotation. Upon acceptance of this

quotation, proof of acceptance should be returned, accompanied by an authorised documented purchase order

number (on the official company letter-heads) alternatively proof of payment should be faxed or emailed through

to SABS Training Academy. Final confirmation of the booking will be sent to you via e-mail upon receipt of all

required documentation, 5 working days before the course commence .

ACCOUNT APPLICATIONS

Please note that in 2012, the SABS implemented a new Credit Management Procedure to help manage the credit

risk we were previously exposed to. It requires that all customers applying for our training courses without an

existing account (i.e. a credit account or cash account) with the SABS will be required to complete an account

application form, AA88.

This will be issued by our administrators. It ensures that all customers are billed on their own unique customer

account number that will be or has been created in the SABS accounts system.

Should you or your company NOT have an account with the SABS, please ensure that your Training Course

Application form is accompanied by the Account Application form (AA88).

All Credit Account holders will be expected to generate and send us a legitimate Purchase Order on their

company’s official letterheads and signed by their company’s authorised personnel.

All Cash account holders will have to send us proof of payment a week before the training commences, to

[email protected] .

FEES

NOTE: All course fees are charged per person and per module [i.e. module 1 (Understanding and Implementation)

is charged separately from module 2 (Auditing)].

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PAYMENT

Course fees are payable in full and in advance. Failure to provide proof of payment will lead to the learner being

refused entry to the course. Proof of payment must be submitted to the Course Administrator 5 working days

prior to attendance of class.

A discount could be negotiated where 3 or more learners from the same organisation, attending the same course,

at the same time and are all paid for on the same date from the same account. (Not applicable to In-house

courses, where a separate quote will be issued for the presentation of that course.)

Tax Invoice – Can only be provided upon receipt of an authorised purchase order number (if the organisation has

an account with SABS) and for Cash customers, it will be provided upon receipt of a proof of payment.

POSTPONEMENT and CANCELLATIONS

All cancellations and postponements of confirmed bookings must be received in writing at least 5 working days

prior to commencement of the course. If not, for postponement, a 10% of course fees shall be payable and for

cancellation a 25% of course fees shall be payable.

Should a learner not attend a course without providing prior notification of cancellation or postponement, then

the full course fee will be payable.

Note: The SABS Training Academy reserves the right to cancel any course, but undertakes to inform all affected

learners as early as possible regarding such cancellations. The only reason that a course would be cancelled

and/or postponed is due to insufficient number of learners.

TRAVEL AND ACCOMMODATION

Learners are responsible for their own travel and accommodation arrangements. As per request, we can assist by

supplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity but SABS will

not be held liable if conditions of these places do not meet your expectations.

COURSE PRESENTATION

Courses will be presented in English only. Special needs will, however be considered in line with our language

policy, especially in cases where In-house courses are presented. 100% ATTENDANCE IS A REQUIREMENT ON ALL

OUR COURSES.

Courses are presented using a variety of training methods and techniques, and these include lectures, videos,

assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learning

experience. Learners are continuously evaluated throughout the learning program.

Where a course consists of more than one module, it is COMPULSORY that the modules be done in sequence (i.e.

Module 1 first and then Module 2) or alternatively if the learner has completed the module 1 with a different

institution, he/she can apply for an exemption. The exemption would require a leaner to submit the following for

evaluation at the SABS Academy:

• Concise résumé

• Copies of qualifications/short courses attended

• Course content/index for the course attended in relation to module 1 of all the courses you need to be

exempted for.

When this is found satisfactory, the delegates will be required to also write an entrance exam at a cost of R300

and should they attain 60% or more, they'll be accepted for module 2.

Note: For ISO 14001:2004 and OHSAS 18001:2007, the legal courses are strongly advised for better

understanding of the legislation and by-laws governing the afore-mentioned courses. These will become

compulsory for learners seeking the SAATCA certification.

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ACCREDITATION

The SABS Training Academy is registered with SAATCA (Registration number is 003) for the following auditing

modules: - ISO 9001, OHSAS 18001 and ISO 14001.

The Training Academy is also accredited by the SERVICES SETA, accreditation number 3842 as a provider of

education and training for the delivery of the following programmes:-

i. Quality Management Systems: Implementation and evaluation of ISO 9001:2008 –NQF level 5 with 12

Credits

ii. Quality Management Systems: Auditing ISO 9001:2008 –NQF level 5 with 10 Credits

We have also been granted international recognition to offer Food Safety System Certification (FSSC) training.

CERTIFICATION

100% attendance is compulsory from each learner for certification purposes.

Where examinations are required, the following rules will apply:

The pass mark for all courses is 60%. For courses where SAATCA certification is sought; the pass mark of 70% is

required. In both instances a certificate of Successful Completion will be issued.

Should a learner achieve between 40% - 59%, one re-write of the examination will be allowed within a 4-month

period from the date of the initial examination at no charge. Should a learner request a re-write beyond the 4

months period, a cost of R500 will be payable. This is only allowed within the year of attendance, otherwise

learners will be required to re-attend at a regular fee.

All re-writes will only be marked up to 60%.

If a learner achieves less than 40% for the specific module or course, he/she will be required to re-do the course

at own cost.

Where no examinations are required, certificates of attendance will be issued.

RE - ISSUE OF CERTIFICATES

Certificates will be issued within 3 months of completion of training, provided all necessary requirements have

been fulfilled, including payments. All re-issue requests done after the stipulated period or a year after the training

was conducted will be at a cost of R400 per certificate.

IN-HOUSE PRESENTATION OF COURSES

An in-house presentation means, a trainer representing SABS is sent to the customer’s site or their preferred

venue at the customer’s cost to conduct the requested training.

All SABS Training Academy courses can be presented as In-house training courses. These training courses can be

customized to suit the customer’s requirements.

Only written requests for In-house training will be accepted.

A quotation will then be sent. Upon receipt of a signed quotation from a customer, accompanied by the proposed

training dates (3 options at least), the training confirmation will be sent upon the receipt of the documented

purchase order number. This should be on the company letter-heads (if they have an account with SABS)

alternatively, they may apply for a credit or cash account by completing the AA88 form.

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NOTE: In-house courses will be presented to a minimum of 10 and maximum of 20 learners per session.

To facilitate professional service, efficient planning and supply of competitive quotation, a customer is requested

to provide notification of where the training will be presented and a number of people to be quoted on.

Remember, the minimum number required to conduct an in-house training is 10.

The customer or organisation will be responsible for providing a suitable training room with audio-visual

equipment and all necessary training tools (including projectors, flip charts etc.) as well as refreshments and any

amenities they see fit.

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CONTACT DETAILS

For bookings, payments and enquiries

Customer Liaison Officer

E-mail: [email protected]

Tel: +27 (0) 12 428 -6503

Fax: +27 (0) 12 428 -6623

Training Coordinators

Tel: +27 (0) 12 428 -6506

Tel: +27 (0) 12 428 -6243

Tel: +27 (0) 12 428 -6505

Alternative Number

Tel: +27 (0) 12 428 -6530

Training Academy Manager

Tel: +27 (0) 12 428 - 6981

Centralised e-mail: [email protected]

Website: www.sabs.co.za

Postal address: Private bag X 191

Pretoria

0001

Physical address: 1 Dr Lategan Road

Groenkloof

Pretoria

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ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS

OVERVIEW

Organisations all over the world have realized the benefits of implementing and maintaining quality

management systems based on the ISO 9000 series of standards, since it improves the efficiency and

effectiveness of an organisation’s operation. It provides consistency in the quality of a product and/or

service. It also drives an organisation to meet and exceed customer expectations, leading to an increase

in market and shareholder value.

The course will enhance the understanding of the standards and their requirements, thus enabling

learners to implement and maintain such systems in their respective organisational environments.

Note: It is preferable that learners are already familiar with quality issues as the course focuses on the

requirements and implementation of management systems

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INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS

The standard for Quality Management Systems (ISO 9001:2008) requires that:

• Personnel in the organisation are made aware of the quality policy and objectives of the

organisation.

• Personnel are made aware of their roles and responsibilities within the organisation and its

quality management system.

This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures

that learners attending the training understand and are able to interpret the basics of the

standard. It also helps to make personnel aware of the importance of their roles in the

organisation and assists them to achieve and exceed customer satisfaction.

Course outline and dates: Two (2) days

• Brief Overview of the ISO 9000 series

• Quality Concepts

• Quality System Requirements of ISO 9001:2008

• No examination will be written. 100% attendance required.

• Certificate of Attendance will be awarded.

PRETORIA

January 13 22 – 23

February 13 05 – 06

March 13 18 – 19

April 13 02 – 03

May 13 02 – 03

June 13 19 – 20

July 13 03 – 04

August 13 06 – 07

September 13 26 – 27

October 13 21 – 22

November 13 12 – 13

December 13 09 – 10

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Fees:

R 4 095.00 (3 592.11 + R 502.89 VAT)

January 14 13 – 14

February 14 04 – 05

March 14 18 – 19

DURBAN

January 23 – 24

April 03 – 04

June 19 – 20

August 07 – 08

October 08 – 09

December 09 – 10

January 14 20 – 30

March 14 17 – 18

CAPE TOWN

February 06 – 07

April 23 – 24

June 20 – 2 1

August 07 – 08

October 02 – 03

December 09 – 10

January 14 16 – 17

February 14 06 – 07

PORT ELIZABETH

March 19 – 20

June 18 – 19

September 26 – 27

December 12 – 13

February 14 12 – 13

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QUALITY MANAGEMENT SYSTEMS –

IMPLEMENTATION AND EVALUATION of ISO 9001:2008

COURSE OUTCOMES

The course duration is five (5) days per module.

Module 1: Understanding and Implementation of ISO 9001: 2008

SETA ACCREDITED: NQF LEVEL 5 [12 points rating]

• Understanding Quality Concepts, the purpose and rationale for a QMS

• Understanding the PDCA cycle

• Describing the benefits of a QMS

• Understanding the Quality Management Principles and their application in organisations

• Applying the Process Approach in a QMS

• Describing the 4-tier QMS documentation model

• Implementation of ISO 9001 standard requirements

• Interpretation and application of Quality Management Principles and Requirements

• Examination

Module 2: QMS Auditing - SAATCA REGISTERED

SETA ACCREDITED: NQF LEVEL 5 [10 points rating]

• Understanding the purpose and benefits of auditing

• Understanding the difference between 1st

, 2nd

and 3rd

party audits and other types of audits

• Using and interpretation of ISO 9001 as a basis for audits

• Preparing and planning for audits (audit schedules, audit plans, audit checklist)

• Performing audits, displaying appropriate auditor traits, such as using effective questioning

techniques and recording non-conformances

• Writing audit reports and follow-up on corrective actions

• Explaining the process of certification

• Examination

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QUALITY MANAGEMENT SYSTEMS - ISO 9001:2008

PRETORIA

Group MODULE 1 MODULE 2

Q1300 14 Jan - 18 Jan 28 Jan - 01 Feb

Q1301 21 Jan 25 Jan 04 Feb 08 Feb

Q1302 04 Feb - 08 Feb 18 Feb - 22 Feb

Q1303 11 Feb - 15 Feb 25 Feb - 01 Mar

Q1304 04 Mar 08 Mar 08 April 12 Apr

Q1305 11 Mar - 15 Mar 08 Apr - 12 Apr

Q1306 15 Apr - 19 Apr 06 May - 10 May

Q1307 22 Apr - 26 Apr 13 May - 17 May

Q1308 06 May - 10 May 20 May - 24 May

Q1309 20 May - 24 May 03 Jun - 07 Jun

Q1310 27 May - 31 May 10 Jun - 14 Jun

Q1311 24 Jun - 28 Jun 08 Jul - 12 Jul

Q1312 01 Jul - 05 Jul 15 Jul - 19 Jul

Q1313 22 Jul - 26 Jul 12 Aug - 16 Aug

Q1314 29 Jul - 02 Aug 19 Aug - 23 Aug

Q1315 26 Aug - 30 Aug 09 Sep - 13 Sep

Q1316 02 Sep - 06 Sep 16 Sep - 20 Sep

Q1317 30 Sep - 04 Oct 14 Oct - 18 Oct

Q1318 07 Oct - 11 Oct 21 Oct - 25 Oct

Q1319 28 Oct - 01 Nov 11 Nov - 15 Nov

Q1320 04 Nov - 08 Nov 18 Nov - 22 Nov

Q1321 21 Nov 25 Nov 09 Dec 13 Dec

Q1322 02 Dec 06 Dec

Q14000 20 Jan 24 Jan

03 Feb 07 Feb

Q14001 27 Jan 31 Jan 10 Feb 14 Feb

Q14002 10 Feb 14 Feb 24 Feb 28 Feb

Q14003 17 Feb 21 Feb 03 Mar 07 Mar

Q14004 03 Mar 07 Mar 24 Mar 28 Mar

Q14005 10 Mar 14 Mar 24 Mar 28 Mar

DURBAN MODULE 1

MODULE 2

Q1323 18 Feb - 22 Feb

Q1324 04 Mar - 08 Mar 22 Apr - 26 Apr

Q1325 06 May 10 May

Q1326 27 May - 31 May 24 Jun 28 Jun

Q1327 08 Jul - 12 Jul

Q1328 12 Aug - 16 Aug 26 Aug - 30 Aug

Q1329 04 Nov - 08 Nov

Q1330 25 Nov - 29 Nov 02 Dec - 06 Dec

Q1423 03 Feb 07 Feb 17 Feb 21 Feb

Q1424 10 Mar 14 Mar 24 Mar 28 Mar

CAPE TOWN MODULE 1

MODULE 2

Q1331 04 Feb - 08 Feb 18 Feb - 21 Feb

Q1332 04 Mar - 08 Mar 08 Apr - 12 Apr

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Fees per module:

Pretoria: R 8 525.00 (R 7 478.07 + R 1 046.93 VAT)

All other venues: R 8 715.00 (R 7 644.74 + R 1 070.26 VAT)

NB: Extra courses will be scheduled on request.

Q1333 27 May - 31 May 10 Jun - 14 Jun

Q1334 02 Jul - 06 Jul 23 Jul - 27 Jul

Q1335 19 Aug - 23 Aug 16 Sep - 20 Sep

Q1336 21 Oct - 26 Oct 18 Nov - 22 Nov

Q1431 27 Jan 31 Jan 10 Feb 14 Feb

Q1432 03 Mar 07 Mar 31 Mar 04 Apr

PE MODULE 1 MODULE 2

Q1337 13 May - 17 May 10 Jun - 14 Jun

Q1338 19 Aug - 23 Aug 16 Sep - 20 Sep

Q1339 14 Oct - 18 Oct 04 Nov - 08 Nov

Q1437 24 Feb 28 Feb 10 Mar 14 Mar

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ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

OVERVIEW

Organisations have a legal and social responsibility regarding the environment within which they

operate. This requires a sound environmental management system. This is due to organisations’

impact on the environment through their operational activities, products and services. ISO 14001

has been written to be applicable to all types and sizes of organisations. The overall aim of ISO

14001 is to support environmental protection and prevention of pollution in balance with socio-

economic needs.

The training is applicable to all employees requiring an understanding of environmental

management systems or those involved with the establishment, implementation, maintenance,

continual improvement, management and evaluation of an ISO 14001 (EMS).

Note 1: It is preferable that learners are already familiar with environmental issues as the course

focuses on the requirements and implementation of management systems.

Note 2: Learners are strongly advised to attend the Environmental Legal Requirements course.

This will become a pre-requisite in future

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INTRODUCTION TO ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)

The standard for Environmental Management System (ISO 14001:2004) requires that: -

• Personnel are made aware of their roles and responsibilities within the organisation and its

environmental management system.

This course aims to help organisations comply with the ISO 14001:2004 requirements. It ensures

that learners attending the training understand and are able to interpret the basics of the

standard. It also helps to make personnel aware of the importance of their roles in the organisation

and assists them to understand their environmental obligations and commitments.

Course outline and dates

The course duration is two (2) days and consists of:

• Brief Overview of the ISO 14001

• EMS Concepts and Issues

• EMS Requirements of ISO 14001:2004

• No examination will be written, 100% attendance required.

• Certificate of Attendance will be awarded.

PRETORIA

January 23 – 24

March 25 – 26

April 02 – 03

April 29 – 30

June 18 – 19

August 07 – 08

September 26 – 27

October 24 – 25

November 19 – 20

December 11 – 12

January 2014 13 – 14

March 2014 17 – 18

DURBAN

February 27 – 28

April 03 – 04

June 20 – 21

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Fees:

R 4 095.00 (3 592.11 + R 502.89 VAT)

September 25 – 26

January 14 13 – 14

March 14 17 – 18

CAPE TOWN

March 25 – 26

August 15 – 16

June 18 – 19

November 06 – 07

January 14 28 – 29

PORT ELIZABETH

May 24 - 25

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ISO 14001:2004 – UNDERSTANDING, IMPLEMENTING AND AUDITING ENVIRONMENTAL

MANAGEMENT SYSTEM

COURSE OUTCOMES

Course duration: Five (5) days per module

Module 1: Understanding and Implementing of ISO 14001

• Introduction to ISO 14001:2004 concepts

• An overview of environmental risks or opportunities to organisations

• Similarities between ISO 9001, ISO 14001 and OHSAS 18001

• Introduction to environmental legislation and global environmental concerns

• Identification of environmental aspects and impacts

• Requirements, interpretation and intent of the standard

• Formulating the basis for the implementation and improvement of ISO 14001:2004

• Examination

Module 2: Environmental Management System Auditing (SAATCA Registered)

• An overview of the types of EMS audits, reasons to audit and problems associated with audits

• Understanding of the auditing principles and the process

• The process approach to auditing

• Understanding EMS and Certification challenges

• Typical audit documentation

• Extensive practical assignments and audit scenarios

• Examination

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PRETORIA

Group Module 1 Module 2

E1300 14 Jan - 18 Jan 28 Jan - 01 Feb

E1301 11 Feb - 15 Feb 25 Feb - 01 Mar

E1302 11 Mar - 15 Mar 15 Apr - 19 Apr

E1303 13 May - 17 May 27 May - 31 May

E1304 10 Jun - 14 Jun 24 Jun - 28 Jun

E1305 08 Jul - 12 Jul 22 Jul - 26 Jul

E1306 12 Aug - 16 Aug 26 Aug - 30 Aug

E1307 09 Sep - 13 Sep 30 Sep - 04 Oct

E1308 14 Oct - 18 Oct 28 Oct - 01 Nov

E1309 11 Nov 15 Nov 09 Dec 13 Dec

E1309 25 Nov - 29 Nov

E1400 20 Jan 24 Jan 03 Feb 07 Feb

E14001 17 Feb 21 Feb 03 Mar 07 Mar

E14002 24 Mar 28 Mar

DURBAN

E1310 28 Jan 01 Feb 11 Feb 15 Feb

E1311 11 Mar - 15 Mar 15 Apr - 19 Apr

E1312 20 May - 24 May 10 Jun - 14 Jun

E1313 15 Jul - 19 Jul 12 Aug - 16 Aug

E1314 14 Oct - 18 Oct 04 Nov - 08 Nov

E1410 27 Jan 31 Jan 10 Feb 14 Feb

CAPE TOWN

E1315 25 Feb 01 Mar 08 Apr 12 Apr

E1316 20 May - 24 May 24 Jun - 28 Jun

E1317 19 Aug 23 Aug 09 Sep 13 Sep

E1318 07 Oct - 11 Oct 28 Oct - 01 Nov

E1415 03 Feb 07 Feb 24 Feb 28 Feb

PORT ELIZABETH

E1319 06 May - 10 May 27 May - 31 May

E1320 21 Oct - 25 Oct 18 Nov - 22 Nov

Fees per module:

Pretoria: R 7 760.00 (R 6 807.02 + R 952.98 VAT)

Other Venues: R 7 990.00 (R 7 008.77 + R 981.23 VAT)

Note: Because legislation is such an integral part of Environmental Management system, we strongly

recommend that learners also attend the Environmental Legal course.

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SOUTH AFRICAN ENVIRONMENTAL LEGAL REQUIREMENTS APPLICABLE TO ISO 14001:2004

OVERVIEW

The minimum legal requirements of ISO 14001 necessitate a commitment by the organization’s top

management to comply with all the applicable environmental legislation. In order to implement this

commitment, organizations must identify and have access to all applicable legal requirements. The

relevance and application of the identified laws should also be understood and captured in the

environmental management systems.

It follows that the legal requirements, together with the other elements of the environmental policy, must

guide the organizations’ objectives and targets and environmental management programmes. It must also

be incorporated into operational and monitoring procedures where appropriate.

The fragmentation of South Africa’s environmental legislation makes the isolation and interpretation of

applicable legislation complex. Therefore, our legal training course has been designed to equip learners with

a working knowledge of the most important South African environmental laws. The course also highlights

the practical application of the law to the typical industrial and mining environment. The main objective of

the course is to enable learners to identify and relate the applicable laws to their industries’ activities,

products and services.

Environmental legal issues should be strategic priority of every organisation. Therefore, personnel tasked

with the implementation, management and evaluation of an environmental management system (EMS)

effectively, they require an understanding of legal issues pertaining to EMS.

Note: The course focuses on obligations imposed by the respective act and regulations and not on

philosophies underpinning the legislation.

COURSE OUTCOMES

Course Duration: Five (5) days per module

Course Outline: ISO 14001 and the environmental legal requirements

South African Environmental legal requirements related to:

• Personal liability for environmental offences in the workplace

• Air pollution control

• Water management

• Waste management

• Hazardous chemicals and substances (excluding dangerous goods transport)

• Environmental impact assessments

PRETORIA CAPE TOWN DURBAN

22 – 26 July 26 – 30 Aug 17 – 21 June

11 – 15 Nov

Fees:

Pretoria: R 9 203.00 (R 8 072.81 + R 1 130.19 VAT)

Other areas: R 9 475.00 (R 8 311.40 + R 1 163.60 VAT)

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OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS)

OVERVIEW

Organisations have a legal and social responsibility regarding the occupational health and safety of all

employees in their working environment. This requires sound occupational health and safety management

system (OHSMS) due to hazards and risks that can have a detrimental effect on employees. OHSAS

18001:2007 has been written to be applicable to all types and sizes of organisations. The overall aim of the

standard is to enable organisations to identify, eliminate or at least minimise and control their occupational

hazards and lower their risks through improvement of OHSMS performance.

All employees requiring an understanding of the OHSMS, or those involved with the establishment,

implementation, maintenance, continual improvement, management and evaluation of an OHSAS

18001:2007 (OHSMS) should attend.

Note 1: It is preferable that learners are already familiar with health and safety issues and risk

assessments as the course focuses on the requirements and interpretation of the management systems.

Note 2: Learners are strongly advised to attend the OHS Legal Requirements Course. This will become a

pre-requisite in future.

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INTRODUCTION TO OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS)

The standard for OHS Management System (OHSAS 18001:2007) requires that: -

Personnel are made aware of their roles and responsibilities within the organisation and its occupational

health and safety management system.

This course aims to help organisations comply with the OHSAS 18001: 2007 requirements. It ensures that

learners attending the training understand and are able to implement these in their own environment. It

also helps to make personnel aware of the importance of their roles in the organisations and how to assist

them to achieve the occupational health and safety obligations and commitments.

COURSE OUTCOMES

Course Duration: Two (2) days

Course Outline:

• Brief Overview of the OHSAS 18001: 2007

• OHS Concepts

• Management System Requirements of OHSAS 18001: 2007

• No examination will be written, 100% attendance required.

• Certificate of Attendance will be awarded.

PRETORIA

January 21-22

March 18-19

April 04-05

May 02-03

June 20-21

July 10-11

August 05-06

September 25-26

November 14-15

December 09-10

DURBAN

February 25-26

May 02-03

August 07-08

November 20-21

CAPE TOWN

March 19-20

September 25-26

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Fees:

R 4 095.00 (3 592.11 + R 502.89 VAT)

June 20-21

October 03-04

PORT ELIZABETH

May 22-23

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OHSAS 18001:2007 UNDERSTANDING, IMPLEMENTATION AND AUDITING OF OCCUPATIONAL

HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS)

COURSE OUTCOMES

Course Duration: Five (5) days per module

Module 1: Understanding and Implementation of OHSAS 18001:2007

• Introduction to OHSAS 18001:2007 concepts

• Similarities between ISO 9001, ISO 14001 and OHSAS 18001

• Requirements, interpretation and intent of OHSAS 18001:2007

• Identification of Occupational Health and Safety hazards

• The basic principles of risk assessment

• Formulating the basis for the implementation and improvement of OHSAS 18001:2007

• The Certification process

• Examination

Module 2: OHSMS Auditing - SAATCA Registered

• An overview of the types of OHSMS audits, reasons to audit and problems associated with audits

• Understanding of the auditing principles and process

• The process approach auditing

• Understanding Management Systems and Certification challenges

• Typical audit documentation, extensive practical assignments and audit scenarios

• Examination

PRETORIA

Module 1 Module 2

S1300 21 Jan 25 Jan 04 Feb - 08 Feb

S1301 18 Feb - 22 Feb 04 Mar 08 Mar

S1302 08 Apr - 12 Apr 22 Apr - 26 Apr

S1303 06 May - 10 May 20 May - 24 May

S1304 03 Jun - 07 Jun 24 Jun - 28 Jun

S1305 01 Jul - 05 Jul 15 Jul - 19 Jul

S1306 29 Jul - 02 Aug 19 Aug - 23 Aug

S1307 02 Sept - 06 Sept 16 Sept - 20 Sept

S1308 07 Oct - 11 Oct 21 Oct - 25 Oct

S1309 04 Nov - 08 Nov 02 Dec 05 Dec

S1310 18 Nov - 22 Nov

S1400 27 Jan 31 Jan 10 Feb 14 Feb

S1401 24 Feb 28 Feb 10 Mar 14 Mar

DURBAN

S13011 04 Mar - 08 Mar 08 Apr - 12 Apr

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S1312 13 May - 17 May 27 May - 31 May

S1313 24 Jun - 28 Jun 08 Jul - 12 Jul

S1314 26 Aug - 30 Aug 16 Sept - 20 Sept

S1315 04 Nov 08 Nov 25 Nov 29 Nov

S14011 03 Mar 07 Mar 24 Mar 28 Mar

CAPE TOWN

S1316 04 Mar 08 Mar 15 Apr 19 Apr

S1317 06 May - 10 May 03 Jun - 07 Jun

S1318 26 Aug - 30 Aug 09 Sep - 13 Sep

S1319 14 Oct 18 Oct 11 Nov 15 Nov

S1416 10 Mar 14 Mar 31 Mar 04 Apr

PORT ELIZABETH

S13011 04 Mar - 08 Mar 08 Apr - 12 Apr

S1320 24 Jun - 28 Jun 08 Jul - 12 Jul

S1321 02 Sep - 06 Sep 30 Sep - 04 Oct

S1420 03 Mar 07 Mar 24 Mar 28 Mar

Fees per module:

Pretoria: R 9 210.00 (R 8 078.95 + R 1 131.05 VAT)

Other venues: R 9 850.00 (R 8 640.35 + R 1 209.65 VAT)

Note: Because legislation is such an integral part of Occupational Health and Safety systems, we strongly

recommend that learners also attend the Legal course

.

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SOUTH AFRICAN OCCUPATIONAL HEALTH AND SAFETY LEGAL REQUIREMENTS APPLICABLE TO

18001:2007

OVERVIEW

For personnel to implement, manage and evaluate an Occupational Health and Safety

Management System effectively, they require an understanding of legal issues pertaining to an

OHSMS. The employer has both a legal and moral duty to ensure that employees, the community

and third parties are safeguarded as far as is reasonably practicable against occupational hazards

and risk. The appropriate knowledge and understanding of legislation is essential for employees

and management both from a common sense and a legal approach.

Note: The course focuses on obligations imposed by the respective Acts and Regulations of which

personnel must have an understanding and not on philosophies underpinning the legislation.

Who should attend?

Risk Managers; Safety Officers/Managers; System Coordinators; Occupational Health Practitioners;

Senior Legal Appointees; Engineering Manager etc.

COURSE OUTCOMES

Course Duration: Three (3) days per module

Brief outline of the South African Legal system: legislature, different forms of liability for individuals

and organisations

• Mine Health and Safety Act

• Occupational Health and Safety Act

• Contractor Management

• OHSAS 18001: 2007 Risk and Legal Requirements

• Basic Principles of the Compensation for Occupational Injuries and Diseases Act

• Basic Principles of the National Road Traffic Act

• Basic Principles of the Hazardous Substances Act

• Basic Principles of the Basic Conditions of Employment Act

• Tobacco Products Control Act

• Examination

Pretoria

04 – 06 Mar

03 – 05 Jun

28 – 30 Oct

Fees:

Pretoria: R 7 000.00 (R 6 140.35 + R 859.65 VAT)

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SAATCA EXAMINATIONS

Through the years we have established that the majority of our customers attend our courses to be

able to conduct audits within their organisations as well as those that are interested in making

auditing a career. These learners are afforded the opportunity to write a SAATCA accredited

examinations.

After successful completion of SABS accredited Auditing courses, learners who wish to pursue a

career as auditors and register with SAATCA, will need to pass the SABS auditing module with a

60% pass mark and thus, will be afforded the opportunity to write the external “SAATCA Board”

examination at a SAATCA selected venue. These examinations must be written within 6 months

from the last date of course attendance.

It is recommended that learners acquire some experience before they attempt to write these

examinations. The SAATCA exam pass mark is 70%. To receive a SAATCA certificate of successful

completion, the learner must obtain 70% in the written examination and be successful in the

continual assessment and have attended the full course. i.e. at least 36hrs.

SAATCA registration requirements need to be complied with as per the set SAATCA criteria.

The duration of the SAATCA examinations is 2.5 hours. A learner, that achieves 50% – 69% in the

written examination, shall be allowed one re-examination within 12 months. A certificate will be

issued to indicate that the learner passed the SAATCA examinations.

Please visit their website: www.saatca.co.za

PRETORIA

Apr 19

May 17

Jun 14

Jul 19

Aug 16

Sept 20

Oct 18

Nov 15

Dec 06

Fees

R 500.00 (R 438.60 + R 61.40 VAT)

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SANS 10330:2007 HACCP SYSTEMS

OVERVIEW

Within the food and drink industry, HACCP is a well-known technique used to analyze potential

food safety hazards in an operation. It assists in identifying where these may occur and also in

evaluating which are more critical to consumer safety. The increasing demand for control of food

and drink processes has resulted in companies worldwide introducing and maintaining HACCP

systems.

This course is designed to enable learners to understand, implement and maintain HACCP systems

based on SANS 10330: “The implementation and management of a Hazard Analysis and Critical

Control Point (HACCP) system”. The system ensures that companies produce food and drinks that

are safe for human consumption

.

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INTRODUCTION TO HAZARD ANALYSIS AND CRITICAL CONTROL POINT (HACCP)

OVERVIEW

People have the right to expect that the food they eat is safe, it is therefore imperative that

manufactures of food products implement food safety systems that are able to identify hazards

and practices that could render food unsafe, and implement systems to ensure customers and

consumers’ expectations are met.

The HACCP system, as it applies to food safety management, uses the approach of controlling

critical points in food handling to prevent food safety problems. Besides enhancing food safety,

other benefits of applying HACCP include effective use of resources and timely response to food

safety problems. In addition, the application of the HACCP system can result in more focused risk

management and can promote international trade by increasing buyer confidence in food safety.

The successful application of HACCP requires the full commitment and involvement of

management and the entire workforce.

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Introduction to HACCP – SANS 10330

This course aims to provide a basic understanding of food safety, and the application of the 12

steps of HACCP. It helps make personnel attending the training, to understand their role within the

food safety system, and provides guidance towards implementation of a HACCP system.

COURSE OUTLINE

Course Duration: Two (2) days

• Understanding hazards

• Overview of GMPs/PRPs

• Overview of requirements of SANS 10330

• No examination will be written. 100% attendance required.

• Certificate of Attendance will be awarded.

PRETORIA

February 07 – 08

June 03 – 04

DURBAN

May 02 – 03

October 09 – 10

CAPE TOWN

March 25 – 26

PORT ELIZABETH

November 19 – 20

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

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SANS 10330:2007 UNDERSTANDING AND AUDITING HACCP

COURSE OUTCOMES

Course Duration: Five (5) days per module

Module 1: HACCP Concepts and the Requirements of SANS 10330:2007

• Introduction to HACCP

• Pre-requisite programs

• Food Safety Hazards

• SANS 10330:2007 Requirements

• The HACCP study (principles & stages)

• Maintaining the system

• Practical Examples and Exercises

• Examination

Module 2: Audit Practice

• Introduction to auditing

• Auditing Principles - ISO 19011

• Auditor Requirements

• The Audit Program

• The Audit Process

• The Certification Process

• Practical Examples and Exercises

• Examination

PRETORIA

Module 1 Module 2

H1301 11 Feb - 15 Feb

H1302 08 Apr - 12 Apr 10 Jun 14 Jun

H1303 12 Aug - 16 Aug 11 Nov 15 Nov

DURBAN

H1304 04 Mar - 08 Mar 01 Jul - 05 Jul

CAPE TOWN

H1305 11 Mar - 15 Mar

H1306 20 May 24 May 16 Sept 20 Sept

PORT ELIZABETH

H1307 09 Sept - 13 Sept 07 Oct - 11 Oct

Fees per module:

Pretoria: R 6 735.00 (R 5 907.89 + R 827.11 VAT)

Other venues: R 6 910.00 (R 6 061.40 + R 848.60 VAT)

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ISO 22000 UNDERSTANDING AND AUDITING FOOD SAFETY SYSTEM CERTIFICATION (FSSC)

OVERVIEW

FSSC 22000 contains a complete certification scheme for Food Safety Systems based on existing standards

for certification (ISO 22000: 2005 – Food safety management system-requirements for any organisation in

the food chain, ISO 22003 and technical specifications for sector PRPs). It is developed for the certification

of food safety systems of organizations in the food chain.

Organisations seeking certification to FSSC 22000 must ensure an effective Prerequisite programme based

on ISO/TS 22002-1 – Prerequisite programmes on food safety – Part 1: food manufacturing, PAS 223 –

(packaging manufacturers), as applicable and/sector specific requirements. In addition the specific

requirements of FSSC Part 1 must be met. Implementation of FSSC 22000 will allow organisations to ensure

international standardisation of the food safety system to meet customer requirements and ensuring food

safety is maintained throughout the food chain.

This course aims to provide an understanding of implementation of food safety management systems based

on FSSC 22000 requirements, and the application of the HACCP principles.

Course Outcomes

Module 1 : Understanding and Implementation of FSSC

• Understanding hazards

• Overview of GMPs/PRPs

• Overview of requirements of ISO 22000

• FSSC Part 1 requirements

Module 2 : Auditing

• Auditing Principles – ISO 19011

• Food Safety Systems Certification Audit

• Validation, verification and improvement of the Food Safety Systems Certification

• Practical examples and Exercises

• Examination

PRETORIA

Module 1 Module 2

FSSC1301 25 Feb - 01 Mar

FSSC1302 22 Apr - 26 Apr 24 Jun - 28 Jun

CAPE TOWN

FSSC 1303 22 Jul 26 Jul 28 Oct 01 Nov

DURBAN

FSSC 1304 27 May 31 May 02 Sept 06 Sept

Fees per module:

Pretoria: R 10 200.00 (R 8 947.37 + 1 252.63 VAT)

Other venues: R 10 400.00 (R 9 122.81 + R 1 277.19 VAT)

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ISO 22000: 2005 UNDERSTANDING AND AUDITING FOOD SAFETY MANAGEMENT SYSTEMS

OVERVIEW

This course could include a combination of learners with different levels of knowledge on management

systems, for example ISO 9001, ISO 14001, OHSAS 18001 and SANS 10330 and/or HACCP principles as

described by the Codex Alimentarius Commission.

The knowledge of any of the above-mentioned management systems will not imply that the learner will be

allowed exemption on any part/module of this course. An understanding of good food handling practices as

described by Regulation 918 of the Health Act and/or SANS 10049 is required.

COURSE OUTCOMES

The course duration is five (5) days per module

Module 1: ISO 22000 concepts and requirements

• Introduction

• Prerequisite programmes

• Documentation

• HACCP in general

• Planning and realization of safe products

• Practical examples and Exercises

• Examination

Module 2: Audit practice

• Auditing Principles – ISO 19011

• Food Safety Management Systems Audit

• Validation, verification and improvement of the Food Safety Management Systems

• Practical examples and Exercises

• Examination

PRETORIA

Module 1 Module 2

FS1301 06 May - 10 May 26 Aug 30 Aug

FS1302 30 Sept - 04 Oct 25 Nov - 29 Nov

DURBAN

FS1303 15 Apr - 19 Apr 19 Aug 23 Aug

CAPE TOWN

FS1305 08 July - 12 Jul 14 Oct - 18 Oct

PORT ELIZABETH

FS1306 04 Nov - 08 Nov 02 Dec - 06 Dec

Fees per module

Pretoria: R 6 940.00 (R 6 087.78 + R 852.28 VAT)

Other venues: R 7 200.00 (R 6 315.79 + R 884.21 VAT)

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PRODUCT CERTIFICATION – SABS MARK SCHEME

OVERVIEW

The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial) gives

assurance that a product fulfils specified requirements.

The SABS Mark Scheme applies only to products/commodities for which technical South African national

specifications (SANS) exist. This is an accredited type 5* product certification scheme.

The SABS mark is applied to both locally manufactured and imported products/commodities.

COURSE OUTCOMES

Course Duration: Two (2) days

• A full understanding of aspects of the SABS Mark Scheme

• The Certification Process and Requirements

• The Quality System Requirements as defined in the general and specific permit conditions

• Sampling and Testing requirements and process, including the more specialised witness testing

PRETORIA

MS1300 15 Apr 16 Apr

MS1303 18 Sep - 19 Sep

DURBAN

MS1301 15 May - 16 May

CAPE TOWN

MS1302 17 Jul - 18 Jul

Fees:

Pretoria R 4 095.00 (3 592.11 + R 502.89 VAT)

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ISO/ IEC 17025:2005 General Requirements for the competence of testing and calibration

laboratories

OVERVIEW

This course aims to give an understanding of the general requirements for the competence of the

laboratory and its staff to carry out tests and/or calibrations, including sampling. It covers testing and

calibration performed using standard methods, non-standard methods and laboratory methods.

This International Standard is applicable to all organizations performing test(s) and/or calibration(s). This

include for example, first, second and third party laboratories and laboratories where testing and/or

calibration forms part of inspection and product certification. It is applicable to all laboratories regardless of

the number of personnel or the extent of the scope of testing and/or calibration activities. It is for use by

laboratories in developing their management system for quality, administrative and technical operations.

BASIC COURSE IN ISO 17025:2005

COURSE OUTCOMES

The course duration is five (3) days

• Brief overview of the Standard

• Management requirements

• Technical requirements

• Practical examples and exercises = Portfolio of evidence

• Certificate of Attendance

PRETORIA (BASIC COURSE)

IEC1301 17 June - 21 June

IEC1302 18 Nov - 22 Nov

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

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ADVANCED COURSE IN ISO 17025:2005

COURSE OUTCOMES

Course Duration: Five (5) days

• Brief Overview of the Standard

• Management Requirements

• Technical Requirements

• Questionnaires

• Practical examples and exercises = Portfolio of evidence

• Certificates of Competence will be awarded

PRETORIA (ADVANCED COURSE)

IEC1304 11 Mar - 15 Mar

IEC1305 16 Sep - 20 Sep

Fees

Pretoria: R 6 650.00 (R 5 833.33 + R 816.67 VAT)

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UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS

SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ)

OVERVIEW

More organizations are realizing the benefit of integrating various Management Systems, each with their

own requirements, into one system to make control over all the aspects easier. This course is aimed at

giving learners an understanding of the various Management System standards and how they can be

integrated into one system.

Course Duration: Five (5) days

Course Outline:

• Introduction to integrated Management Systems

• Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001.

• Audit Techniques & Audit Types

• Classification of Findings

• Written Reports

• Examination

PRETORIA

SHEQ1300 11 Mar - 15 Mar

SHEQ1301 09 Sep - 13 Sep

DURBAN

SHEQ1302 03 Jun - 07 Jun

SHEQ1303 28 Oct - 01 Nov

Fees

Pretoria: R 9 300.00 (R 8 157.89 + R 1 142.11 VAT)

Other venues: R 9 500.00 (R 8 333.33 + R 1 166.67 VAT)

For all other regions SHEQ will be offered as an in-house training

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SHE REPRESENTATIVE QUALIFICATION

OVERVIEW

On completion of the full course the learner will be able to identify, evaluate and record safety and health

hazards in their designated work areas and be able to evaluate the risks attached to operational tasks and

processes.

COURSE CONTENT:

• Explain Basic Health and Safety Principles in and around the workplace

Unit Standard: 259639 (NQF Level 2, Credits 4)

• Describe the functions of the workplace Health and Safety Rep (NQF Level 2, Credits 3)

Unit Standard: 259622

• Conduct, Report and Follow up on a Pre-use, Safety and/or Audit (NQF Level 3, Credit 5)

Unit Standard: 120333

• Conduct a continuous SHE Risk Assessment (NQF Level 3, Credit 4)

Unit Standard: 120330

• Monitor and Report SHE Principles regarding movement of people within the workplace

Unit Standard: 120325 (NQF Level 3, Credits 7)

• SHE Incident Investigation,

Unit Standard: 259617 (NQF Level 2, Credits 3)

ELEMENTS COVERED:

• Introduction to Occupational Health and Safety

• Theory Of Health and Safety Management

• Legal Requirements

• Risk And Hazard Identification

• Report The Findings

• Incident Investigation

• Health And Safety Committees

• Practical Exercises

TARGET GROUP:

• All Health And Safety Representatives

• Committee Members and Shop Stewards

PRETORIA

Explain Basic Health and Safety Principles in and around the workplace

Unit Standard: 259639 (NQF Level 2, Credits 4)

02 – 03 Apr 05 – 06 Aug

Describe the functions of the workplace Health and Safety Rep

Unit Standard: 259622 (NQF Level 2, Credits 3)

04 – 05 Apr 07 – 08 Aug

Conduct, Report and Follow up on a Pre-use, Safety and/or Audit

Unit Standard: 120333 (NQF Level 3, Credits 5)

13 – 14 May 09 – 10 Sept

Conduct a continuous SHE Risk Assessment

Unit Standard: 120330 (NQF Level 3, Credits 4)

15 – 16 May 11 – 12 Sept

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Monitor and Report SHE Principles regarding movement of people within the workplace -

Unit Standard: 120325 (NQF Level 3, Credits 7)

18 – 19 Jun 07 – 08 Oct

SHE Incident Investigation, - Unit Standard: 259617 (NQF Level 2, Credits 3)

20 – 21 Jun 09 – 10 Oct

Participate in the Implementation and evaluation of SHE Management Programme

Unit Standard: 259601 (NQF Level , Credits)

08 – 09 Jul 04 – 05 Nov

Demonstrate knowledge and understanding of SHE Legislation

Unit Standard: 120344

10 – 11 Jul 06 – 07 Nov

Fees per module

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

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BASIC FIRE FIGHTING

Basic Fire Fighting is a course designed to equip learners with the knowledge and necessary skills to manage

and extinguish a fire in the home, office or industrial environment, using a variety of skills and various fire-

fighting equipment covered during the course.

Course Duration: One (1) day

Course Outline:

• Intro To Chemistry Of Fire

• Intro To Fire Prevention

• Intro To Fire Protection

• Intro To Fire Fighting

• Intro To Emergency Planning

• Responding To An Emergency

• Intro To Fire Inspections

TARGET GROUP:

• All Employees

PRETORIA CAPE TOWN DURBAN

27 Mar 02 May 12 Sep

Fees

Pretoria: R 1 630.20 (R 1 430.00 + R 200.20 VAT)

All other venues: R 1 900.00 (R 1 666.67 + R 233.33 VAT)

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INTRODUCTION TO SANS 16001:2013: WELLNESS AND DISEASE MANAGEMENT SYSTEMS

This standard was developed to assist, encourage and support organisations to implement minimum

requirements for a Wellness and disease (including HIV and TB) management systems with a philosophy of

continual improvement to work towards best practices.

This course aims to assist organisations to understand and comply with SANS 16001:2013. It ensures that

learners attending the training understand the basic concepts and are able to interpret these for their own

environment. The appropriate knowledge and understanding will enable organisation to improve their

wellness program system and ensure efficiency (competence, good organisation) and efficacy (worth, value,

usefulness and effectiveness).

Course Outcomes

Course Duration: Two (2) days

Course Outline

Brief Overview of SANS 16001:2013

• Legal requirements relating to SANS 16001:2013

• The management system requirements relating to SANS 16001:2013

• No examination will be written. 100% attendance required

• Certificate of Attendance will be re awarded

Who should attend?

Risk Managers, Safety officers, System Coordinators, Occupational Health Practitioners, Occupational

Medicine Practitioners, Nurses in Hospital and Human resources employees.

PRETORIA CAPE TOWN DURBAN

18 – 19 Feb 24 – 25 Jun 08 – 09 Apr

13 – 14 May 18 – 19 Nov 16 – 17 Sept

05 – 06 Aug

Fees per module:

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

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SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS –

Requirements

OVERVIEW This course will provide the delegates with the understanding of the implementation process of the SANS

SANS 16001:2013 standard requirements, its purpose and benefits to their respective organizations. It aims

to assist organisations to be able to monitor and evaluate the effectiveness and efficiency of their wellness

programme.

The training is not only meant for organisations that want to implement the standard but also those that

want to effectively manage their wellness programme that include other illnesses that negatively impact

their work environment.

Course Outline and Dates

The course duration is Five (5) days and consists of:

• Overview and concepts of the SANS 16001

• Requirements of Wellness and Disease management System

• Assessment and Planning

• Resource Management

• Measurement , Analysis and Improvement

• Examination will be written, Certificate will be awarded

• 100% attendance required.

MODULE 1 - Understanding and Implementation of SANS 16001:2013

Pretoria

April 15 - 19

July 01 - 05

September 02 - 06

October/November 28 Oct - 01 Nov

Durban

June 24 - 28

Cape Town

July/August 29 Jul - 02 Aug

Port Elizabeth

August 19 - 23

MODULE 2 –Auditing of SANS 16001:2013

Pretoria

November 18 - 22

Fees:

Pretoria: R 7 410.00 (R 6 500.00 + R 910.00 VAT)

Other venues: R 7 638.00 (R 6 700.10 + R 938.00 VAT)

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INTRODUCTION TO HEALTH AND SAFETY MANAGEMENT SYSTEMS FOR MEDICAL FACILITIES

The standard for OHS Management Systems (OHSAS 18001:2007) requires that:-

Organisations include a commitment to prevention of injury and ill health and continual improvement in

OH&S management and performance.

The course aims to assist organisations to understand and comply with OHSAS 1800:2007 with reference to

clinics and hospitals. It ensures that learners attending the training understand and are able to implement

these in their own environment. The appropriate knowledge and understanding of hazards and risks relating

to clinics and hospitals is essential of employees and management to ensure compliance to the specific

requirements relating to clinic and hospitals.

Course Outcome

Course Duration: Two (2) days

Course outline

• Brief Overview of OHSAS 18001:2007 with reference to clinic and hospitals

• Legal requirements specific to clinic and hospital

• The management system requirements relating to clinics and hospital

• No examination will be written. 100% attendance required

• Certificate of attendance will awarded

Who should attend?

Risk Managers, Safety officers, System Coordinators, Occupational Health Practitioners, Occupational

Medicine Practitioners and Nurses in Hospitals.

PRETORIA CAPE TOWN DURBAN

20 – 21 Feb 26 – 27 Jun 10 – 11 Apr

15 – 16 May 20 – 21 Nov 18 – 19 Sept

07 – 08 Aug

Fees per module:

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

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INTRODUCTION TO STANDARDIZATION

Prerequisite for internal candidates: SABS Induction and Value Chain

Course Content:

• Definition and function of standards

• Role of the SABS

• National, regional and international standardization

• Concepts and terminology related to standardization

• The standards development process, including maintenance

• Documents developed and/or published by SABS Standards.

• The role and function of technical committees

Course Duration: Three (3) days

Course Outcomes:

On completion of this module, learners will be able to:

• Discuss the role of the SABS and SABS Standards in standards development.

• Understand and comment on the concept, purpose and benefits of standards and standardization.

• Discuss (in basic terms) the international standards environment and explain the role of SABS

Standards in the international standards environment.

• List and describe the range of documents published by SABS Standards.

• Explain the standards development process, including its stages and basic terminology.

• Explain the difference between locally developed standards and adopted standards.

• Discuss the purpose and composition of technical committees, as well as the meaning of consensus

in the context of standards development.

• Identify functions and role-players in the standards development process.

• Understand the purpose and system of standards maintenance.

Target Group:

• All SABS employees who work in a direct or indirect capacity with national standards, including

Auditors and Test Officers

• Chairpersons and members of the SABS technical committees and Working Groups

• Persons who are involved with the development or drafting of standards

PRETORIA

12 – 14 Feb 16 – 18 Jul 05 – 07 Nov

Fees

Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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WRITING A NATIONAL STANDARD

Prerequisite: Introduction to Standardization

Prerequisite for internal candidates:

• Introduction to Standardization

• Standards Development Processes and Procedures

• Understanding the WTO/TBT requirements

• The Standards Act for Standards Writers

Course Content:

• Rules for the structure and drafting of a national standard and similar document

• Requirements for the content of a standard

• Rules for drafting the various elements of a standard

• Rules that apply to the maintenance of standards

Course Duration: Six (6) days

Course Outcomes:

By the end of this workshop, learners will be able to…

• Identify and apply the concepts and principles that are applicable to, and support, standards.

• Understand the function of writing a national standard.

• Determine the type of standard or other deliverable needed.

• Draft an appropriate scope and title for a standard.

• Select suitable keywords and draft an abstract.

• Organize information effectively within a standard and arrange the typical components of a

standard into a typical and coherent structure.

• Explain and apply the rules and conventions applicable to the drafting of a national standard.

• Ensure that language and style within a standard are appropriate and that standard wording is used

wherever possible.

• Draft Test Methods appropriately.

• Understand the legal issues involved in the writing of standards.

• Explain and apply the drafting rules, conventions and considerations particular to the maintenance

of existing standards.

Target Group:

• Standards Writers

• Standards Editors

• Technical Reviewers

• Chairpersons and members of SABS Technical committees

• Conveners of Working Groups

PRETORIA

22 – 29 May 13 - 20 Nov

Fees

Pretoria: R 6 400.00 (R 5 614.04 + R 785.96) VAT

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APPLICATION OF ARP 013

Prerequisite: Writing a national standard

Course Content:

The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of

standards.

ARP 013 covers the following:

• General principles of standards

• Structure, including subdivision of subject matter and numbering of subject matter

• The use of notes and footnotes

• The use of tables and figures

• References

• Cross referencing

• Quantities, units and symbols

NOTE: This document is aligned with the ISO/IEC Directives – Part 2: Rules for the structure and drafting of

standards.

Course Duration: Three (3) days

Course Outcomes:

By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the

development of standards and other normative documents.

Target Group:

• Standards Writers

• Standards Editors

• Technical Reviewers

• Word Processors (Typists)

• Conveners of Working Groups

PRETORIA

12 – 14 Mar 11 – 13 Jun

Fees

Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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UNDERSTANDING THE WTO/TBT AGREEMENT

(World Trade Organization/Technical Barriers to Trade)

Prerequisite: Introduction to standardization

Course Content:

• The history and purpose of the WTO/TBT agreement

• The implications of the WTO/TBT agreement for the development of standards

Course duration: Half day (4 hours)

Course Outcomes:

On completion of this module, learners will be able to…

• Explain why standards are developed in the way that they are.

• Describe how the development of standards relates to the WTO/TBT Agreement.

• Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

Target Group:

• Standards Writers

• Standards Editors

• Technical Reviewers

• Chairpersons and members of SABS Technical committees

• Conveners of Working Groups

• SABS Commercial managers

• Other SABS employees concerned with national standards and their content.

PRETORIA

21 Feb 09 Oct

Fees per module

Pretoria: R 800.00 (R 701.75 + R 98.25 VAT)

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STANDARDS ACT FOR STANDARDS WRITERS

Prerequisite: Introduction to standardization

Course Content:

• The history and purpose of the Standards Act

• The implication of the Standards Act for the development and publication of National Standards and

similar documents.

Course Duration: Two (2) days

Course Outcomes:

By the end of this workshop, learners will be able to…

• Explain the purposes of the Standards Act and its relevance to SABS Standards.

• Discuss the continued existence, objectives and functions of the SABS.

• Demonstrate awareness of the basic principles and requirements regarding management of the

SABS.

• Describe the purpose and operation of an Advisory Forum and Government Consultative Forum

under the Standards Act.

• Debate the concept, purpose and requirements of a National Norm for the development of

standards (including identification of SANS1-1).

• Identify the linkages to, and relationship between, the ways in which SABS Standards goes about

developing standards, and the requirements/ contents of the Standards Act.

• Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of

Standards Development Organizations and debate the merits of standards development by

organizations other than the SABS.

• Discuss the purpose of, and process for, the incorporation of South African National Standards into

law.

• Identify the relationship between the Standards Act of 2008 and the National Regulator for

Compulsory Specifications Act of 2008.

Target Group:

• Standards Writers

• Standards Editors

• Technical Reviewers

• Chairpersons and members of SABS Technical committees

• Conveners of Working Groups

• SABS Commercial managers

• Other SABS employees concerned with national standards and their content

PRETORIA

27 – 28 Feb 30 -31 Jul 03 – 04 Dec

Fees

Pretoria: R 3 300.00 (R 2 894.74 + R 405.26 VAT)

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SUCCESSFUL MINUTES THE SABS WAY

Prerequisites:

• Introduction to standardization

• Standards development processes and procedures

• Effective committee meetings

Prerequisite for internal candidates: English for standards

Course Content:

• The purpose and function of minutes of a meeting

• The role and responsibilities of the person taking minutes at a meeting

• Basic rules for taking and drafting minutes

• Conventions around the minutes of SABS Technical Committees

• Skills required and applied in the taking and drafting of minutes

Course Duration: Two (2) days

Course Outcomes:

On completion of this module, learners will be able to:

• Explain the benefits of taking minutes efficiently and effectively.

• Describe the role of the minute taker.

• Explain what skills are required of a minute taker.

• Apply minute taking skills effectively i.e. listening, note taking.

• Apply the correct format and process for taking and writing minutes of SABS Technical Committees

as resolutions.

Target Group:

• Committee Administrators

• Conveners of Working Groups

• Other SABS employees tasked with taking and/or writing minutes of meetings.

PRETORIA

18 – 19 Mar 02 – 04 Oct

Fees

Pretoria: R 3 300.00 (R 2 894.74 + R 405.26 VAT)

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ENGLISH FOR STANDARDS

OVERVIEW:

• The presentation, structure, grammar and tone of business communication as applied in a

standards environment

• Rules and guidelines for the writing of reports, particularly in the standards environment

Course Duration: Four (4) days

Course Outcomes:

• On completion of this module, learners will be able to:

• Communicate accurately and effectively and therefore present a professional image of the SABS.

• Use grammar, spelling and tenses appropriate for business correspondence.

• Understand and make use of the correct modal verbs.

• Communicate in writing in a manner that reflects professionalism.

• Understand the presentation, structure, grammar and tone of a business email.

• Write professional reports.

• Apply punctuation appropriate for use in business communication.

Target Group:

• Standards Writers

• Technical Reviewers

• Committee Administrators

• Conveners of Working Groups

• Sales and Information Officers

• Auditors

• Test Officers

• Administrators

• Human Capital Consultants

• Other SABS employees tasked with writing reports

• Other SABS employees who have to communicate with the public

PRETORIA

28 – 31 Jan 23 – 26 Apr 13 – 16 Aug

Fees: R 5 200.00 (R 4 561.40 + R 638.60 VAT)

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EFFECTIVE COMMITTEE MEETINGS

Prerequisites:

• Introduction to standardization

• Standards Development processes and Procedures

Course Content:

• The purpose and functioning of Technical Committees

• The role and responsibilities of the chairperson

• The roles and responsibilities of committee members

• Typical committee proceedings

• The function of chairing a meeting

• The function of organizing a meeting

Course Duration: Four (4) days

Course Outcomes:

• On completion of this module, learners will be able to…

• As a member of the SABS Secretariat and/or as Standards Committee Chairperson…...

• Explain the purpose(s) of holding committee meetings.

• Identify and diagnose typical problems that occur in committee meetings.

• Explain how committees are established and maintained, including the purpose and importance of

the Strategic Policy Statement and committee membership status.

• Identify appropriate committee members and discuss the benefits of committee membership.

• Identify the roles played by various committee members.

• The motives of committee members and their potential impact on committee proceedings.

• Apply rules relating to the development of South African standards, specifically, interpret and

practically apply rules concerning acceptance criteria.

• Explain the process and considerations for the appointment of a committee chairperson.

• Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the

administration and organization of committees and committee meetings.

• Generate effective agendas for committee meetings.

As a Committee Chairperson…

• Identify the purpose, responsibilities and key qualities of a committee chairperson.

• Prepare adequately and effectively for the role of committee chairperson.

• List and apply general guidelines for chairing committee meetings effectively.

• Debate and internalize the concept of consensus (in the context of technical committees).

• Understand and apply rules pertaining to voting.

• Recognize amongst group members, as well as select for use, appropriate meeting behavior

patterns.

• Identify and apply techniques and skills for guiding group discussion.

• Demonstrate an understanding of basic theory relating to the following:

o Behavioral styles (aggression, assertion and non-assertion);

o Group development and dynamics;

o Group decision making;

o Personality types;

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o Managing exhibited behavior within a group context; and

o Non-verbal communication (body language).

• Coordinate activities and actions of a committee on an ongoing basis.

• Effectively lead and manage committee interaction and discussion in order to facilitate the

committee to reach consensus.

• Identify personal development needs for increasing competence in chairing committee meetings.

Target Group:

• Managers

• Standards Writers

• Chairpersons of technical committees

• Committee Administrators

• Conveners of Working Groups

• Other SABS employees tasked with chairing or organizing meetings

PRETORIA

04 – 07 Mar 17 – 20 Sep

Fees

Pretoria: R 5 500.00 (R 4 824.56 + R 675.44 VAT)

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PARTICIPATION IN INTERNATIONAL STANDARDIZATION

Prerequisite:

• Introduction to standardization

• Effective committee meetings

Course Content:

• The purpose of international standardization activities

• The role of the SABS in the international standards environment

• Levels of participation in international standardization

• The role and responsibilities of an International Secretariat

• The role and responsibilities of national mirror committees

• Rules and guidelines for attending an international meeting

Course Duration: Three (3) days

Course Outcomes:

On completion of this module, learners will be able to…

• Debate the purpose of the SABSs involvement in international standardization.

• Discuss the relationship (including similarities and differences) between national and international

standardization.

• Describe the process and methodology for developing international standards.

• Identify the role, duties and responsibilities of a national standards body (NSB) in relation to

international standardization.

• Prepare adequately and appropriately for international travel and participation in international

committee meetings.

• Interact appropriately with international committee members and other role players in

international standardization.

• Participate constructively in international committee meetings.

• Explain the considerations for hosting international committee meetings and respond appropriately

to such requests.

• Explain the considerations for acceptance/refusal of the secretariat function for an international

technical committee and respond appropriately to such requests.

Target Group:

• Learners to international meetings

• International Secretariats

• International Chairpersons and Conveners

• Members of mirror committees

PRETORIA

07 – 09 May 22 – 24 Oct

Fees

Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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PROJECT MANAGEMENT FOR STANDARDS WRITERS

Prerequisites:

• Introduction to standardization

• Writing a national standard

Prerequisite for internal candidates: Standards Development Processes and Procedures

Course Content:

• The nature and purpose of projects

• The purpose of project management

• The phases of project management

• Roles and responsibilities in project management

Course Duration: Three (3) days

Course Outcomes:

By the end of this workshop, learners will be able to…

• Identify and describe a project

• Explain basic project management principles

o Project scheduling, planning of a project

o Types of projects

• Apply Project Management to standards development

o Standards development stages (SANS 1-1)

o Linking PM skills to standards development stages

• Monitor and control multiple projects

Target Group:

Standards Writers

Project Leaders

Programme Managers

PRETORIA

05 – 07 Feb 25 – 27 Jun

Fees

Pretoria: R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES

Prerequisite for internal candidates: Introduction to Standardization

Course Content:

• Process and procedures that apply to the development of National Standards and similar normative

documents

• Requirements that apply to the various stages in the development of a standard

• The use and purpose of forms and other communication in the standards development process

Course Duration: Six (6) days

Course Outcomes:

By the end of this workshop, learners will be able to…

• Describe in detail the stages and process of development of a national standard.

• Discuss the purpose of each stage of standards development, as well as the responsibilities,

activities and role-players relevant to each stage of standards development.

• Explain the role that a technical committee plays in the development of a national standard.

• Anticipate possible problems within the standards development process and propose ways to avoid

and/or solve such problems.

• Describe the function, procedures and administrative requirements of the Standards Approval

Committee (SAC).

• Identify and use appropriately the forms associated with each stage of standards development.

• Explain and apply the rules and conventions applicable to the development of a national standard.

• Explain the procedures and functions involved in the maintenance of standards.

• Compare and participate in the development of local/homegrown standards and the adoption of

regional/international/foreign national standards.

• Participate in and implement the complete standards development process.

• Describe the procedure for the development of normative documents other than national

standards.

Target Group:

• SABS Committee Administrators

• SABS Standards Writers

• Standards administrative staff

• Chairpersons of the SABS Technical committees

• Conveners of Working Groups

NOTE This course is designed as hands-on training for SABS Standards employees and therefore process-

specific. It is not recommended for external candidates.

PRETORIA

10 – 17 Apr 28 Aug – 04 Sep

Fees

Pretoria: R 6 300.00 (R 5 526.32 + R 773.68 VAT)

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ROOT CAUSE ANALYSIS

Summary:

The training offers insight on how to approach problems. It provides the know-how on not only treating the

symptoms but forces one to look deeper into what the cause of the problem is. The Root Cause Analysis is a

popular technique used to help one understand what caused the problem in the first place. It seeks to

identify the origin of the problem.

The RCA technique seeks to determine:-

i. What happened?

ii. Why it happened?

iii. What to do to reduce the likelihood that it will happen again.

It ensures success of a company’s corrective action process and also creates opportunities for continual

improvement.

Course Content:

• Introduction to RCA

• Definitions

• Benefits of RCA

• Practical guide to carrying out an RCA

• RCA Tools and Techniques

• Fishbone/ Ishikawa Diagram

• 5 Why’s technique

Course Duration: Two (2) days

Course Outcomes:

By the end of this training, learners will be able to…

• Identify and define the problem

• Describe the problem

• Collect decision-making data

• Identify possible causal factors

• Identify the root cause(s)

• Recommend and Implement solutions

Target Group:

• Process Quality Control/ Assurance staff

• Auditors

• Managers

• Management Representatives

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PRETORIA 19 – 20 Mar

02 – 03 May

19 – 20 Jun

DURBAN 26 – 27 Apr

23 – 24 Jul

CAPE TOWN 12 – 13 Mar

25 – 26 Sept

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21 + R 515.79 VAT)

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WRITING GENERIC DOCUMENTATION (POLICIES; PROCEDURES; FLOW CHARTS etc.)

OVERVIEW

Documentation is the core of any organisation's quality management system (QMS). It is a communication tool that can be provided on paper, online, as digital or analogue media e.g. audio tapes or CDs.

It contributes to the effectiveness of any organisation, as it ensures reproducibility of results and reduces reliance on one person. It also provides a roadmap of an organisation’s processes and enables easy review of the system to ascertain the controls in place.

Documentation provides a source of evidence and control therefore allowing for continual improvement the system.

OUTCOMES The course is designed to give a clearer understanding of the documentation and documented procedure requirements of ISO systems as well as the reports that are necessary to ensure controls are in place.

Course Duration: Two (2) days

Course Outline:

• Definitions relating to documentation

• Structure of a documented system

• Requirements of any Business Manual

• Benefits of a documented generic management system

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

PRETORIA

Apr 13 17 – 18

May 13 13 – 14

July 13 15 – 16

Sept 13 16 – 17

Jan 14 27 – 28

Mar 14 18 – 19

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INTERNAL AUDITING of MANAGEMENT SYSTEMS ( i.e. QMS; EMS and OHSAS)

OVERVIEW

Introduction:

The implementation of a Management System in accordance with either one of the following: ISO 9001/ISO

14001/OHSAS 18001 necessitate that all personnel understand the standards’ requirements as well as their

roles in maintaining the system.

The objective of these courses is to enable learners to assist in the evaluation of their own organisations’

Management Systems.

Pre-requisite: Completion of a course on Understanding and Implementation of the discipline specific

management system e.g. ISO 9001 or ISO 14001 or OHSAS 18001. (Applicable evidence to be submitted)

Course Duration: Three (3) days

Course Outline:

• Application of the relevant discipline specific management system to internal auditing

• Auditing practices

• Role plays and/or scenarios to relevant field

• Assessment/Examination

Fees

Pretoria: R 5 643.00 (R 4 950.00 + R 693.00 VAT)

PRETORIA

ISO 9001:2008 OHSAS 18001:2007 ISO 14001:2004

03 – 05 Apr 13 25 – 27 Mar 13 19 – 21 Jun 13

03 – 05 July 13 05 – 07 Aug 13 25 – 27 Sept 13

23 – 25 Oct 13 15 – 17 Jan 14 05 – 07 Feb 14

15 – 17 Jan 14 17 – 19 Mar 14

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GENERIC GUIDELINES FOR AUDIT PREPARATION & CERTIFICATION PROCESSES BASED ON ISO

19011 AND 17021

OVERVIEW

Auditors are required to be familiar with their roles and responsibilities as well as have an understanding on

where they fit in with regards to the overall audit processes, based on international best practices.

It is also vital for bodies performing certification of management systems to follow principles and

requirements for the competence, consistency and impartiality of the audit and certification of

management systems.

OUTCOMES

The course is designed to give a clearer understanding of the requirements of both the ISO 19011, The

Guidelines for Auditing Management Systems and ISO/IEC 17021:2011, Conformity assessment --

Requirements for bodies providing audit and certification of management systems

These provide awareness of the additional responsibilities and authorities that auditors and certification

bodies need to have.

Course Duration: Two (2) days

Course Outline:

• Definitions relating to Auditing

• Auditing principles

• Managing an audit programme

• The auditing process

• Auditor competence and evaluation

• Responsibilities of certification bodies

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

PRETORIA

Apr 13 29 – 30

Jun 13 18 – 19

Aug 13 06 – 07

Nov 13 14 – 15

Feb 14 03 – 04

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ISO 50001:2011 ENERGY MANAGEMENT SYSTEMS (EnMS)

Introduction

Organisations have a legal and social responsibility regarding energy conservation and efficiency within the

environment in which they operate. This requires a sound energy management system. This is due to

organisations’ impact on the energy resources through their operational activities, products and services.

ISO 50001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO

50001 is to support energy efficiency and minimization in balance with socio-economic needs.

The training is applicable to all employees requiring an understanding of energy management systems or

those involved with the establishment, implementation, maintenance, continual improvement,

management and evaluation of an ISO 50001 (EnMS).

Note 1: It is preferable that learners are already familiar with energy efficiency and related issues as the

course focuses on the requirements and implementation of management systems.

Note 2: Learners are strongly advised to attend the Energy Introduction Course.

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INTRODUCTION TO ENERGY MANAGEMENT SYSTEMS (EnMS)

The standard for Energy Management Systems (ISO 50001:2011) requires that: -

• Personnel are made aware of their roles and responsibilities within the organisation and its energy

management system.

This course aims to help organisations comply with the ISO 50001:2011 requirements. It ensures that

learners attending the training understand and are able to interpret the basics of the standard. It also helps

to make personnel aware of the importance of their roles in the organisation and assists them to

understand their energy obligations and commitments.

Course outline and dates

The course duration is two (2) days and consists of:

• Brief Overview of the ISO 50001

• EnMS Concepts and Issues

• EnMS Requirements of ISO 50001:2011

• No examination will be written, 100% attendance required.

• Certificate of Attendance will be awarded.

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

PRETORIA

Mar 13 13 – 14

May 13 02 – 03

Aug 13 06 – 07

Sept 13 26 – 27

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INTEGRATED SUSTAINABILITY REPORTING

OVERVIEW

Integrated Sustainability Reporting is experiencing an increasing momentum in government and business

sectors. More and more organisations are realising the importance of sustainability reporting and are

leveraging this business strategy for greater competitiveness. The King III report has added further impetus

to the notion of responsible corporative citizenship through integrated reporting.

This Training is aligned with SAQA Unit Standard 12885 "Apply concepts and principles relevant to the

practical aspects of corporate governance and accountability" and will be offered on NQF Level 5.

Course outline and dates

The course duration is three (3) days and consists of:

• Background and evolvement of integrated sustainability reporting

• Norms, standards & best practice, including ISO 2600

• The business case for Integrated Sustainability Reporting

• The integrated sustainability process

• Stakeholder engagement

• Examination

NB: Delegates will have to complete a PoE at their workplace.

Fees

Pretoria: R 5 643.00 (R 4 950.00 + R 693.00 VAT)

PRETORIA

Apr 13 03 – 05

Sept 13 25 – 27

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(ONLY INTERNAL SABS STAFF COURSES)

Introduction: Auditing the SABS way

The implementation of Auditing Quality Management System in accordance with the ISO 9000 series

necessitate that more personnel understand the standards’ requirements as well as their roles in

maintaining the audit system. The main aim of this course is to enable learners to assist in the evaluation of

organisations’ Quality Management Systems.

Course Duration: Two (2) days

Course Outline

• Explain how implementation of a management system such as ISO 9001 enhances the performance

and sustainability of a business

• Explain the difference between performance based and checklist auditing

• Describe the principles and terminology related to conformity assessment

• Distinguish between the different types of auditing

• Describe the audit process and the role of the SABS auditor

• Recognise the structures that support the certification process

• Identify the key competencies, characteristics and personal attributes of an effective SABS auditor

• Encourage and persuade customers to move towards performance based auditing

• Identify inappropriate behaviours and actions of auditors and the impact of this on the SABS and

the customer organisation

• Explain the meaning, application and pitfalls relating to auditing principles

• Distinguish appropriate from inappropriate auditing behaviour during the observation of an audit

• Demonstrate an understanding of assertive and questioning skills and an ability to apply them

during an audit (this will be developed through awareness on the workshop and continuous

coaching and skills development in the workplace)

PRETORIA

19 – 20 Mar 23 – 24 May

25 – 26 Jun 25 – 26 Jul

26 – 27 Sept 07 – 08 Nov

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

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(ONLY INTERNAL SABS STAFF COURSES)

SABS Certification Processes and Procedures

The main purpose of this course is to provide an independent and objective assessment of an Organisation’s

management systems or products to various standards.

Course Duration: Two (2) days

Course Outline:

• Explain the core processes involved in auditing (sales, planning, auditing and Approvals Board

process)

• Distinguish between management and support processes

• Describe how the certification procedures fit into each of the processes, and their requirements

• Define the role of the auditor in each of the processes

• Identify and explain the key procedures with which auditors need to comply

• Explain the consequences of non-conformance to procedures, and how the processes link and

impact each other

• Describe the potential impact of non-conformance to the certification process on the SABS

Commercial accreditation with SANAS

PRETORIA DURBAN

08 – 09 Feb 14 – 15 Mar 30 – 31 Jan

11 – 12 July 14 – 15 Nov 22 – 23Feb

Fees

Pretoria: R 4 095.00 (3 592.11 + R 502.89 VAT)

Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

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IN-HOUSE COURSES

UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS

SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ)

Introduction:

More organizations are realizing the benefit of integrating various Management Systems, each with their

own requirements, into one system to make control over all the aspects easier. This course is aimed at

giving learners an understanding of the various Management System standards and how they can be

integrated into one system.

Course duration and outline:

The course is run over five (5) working days and consists of the following:

• Introduction to integrated Management Systems

• Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001.

• Audit Techniques & Audit Types

• Classification of Findings

• Written Reports

• Examination

QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS – ISO 9001:2008

Introduction:

The ISO 9001:2008 standard for Quality Management Systems is based on processes and systems that affect

the quality of products and services throughout their life cycle. This is in recognising that products and

services delivered by organisations are a result of the inputs from the shop floor personnel. There is

therefore a great need to improve quality awareness and understanding of their roles and responsibilities.

Course duration and outline: half (1/2) day

The course consists of the following:

• The importance of Quality and Quality Management Systems

• Quality Concepts

• Objectives

• How processes affect each other

• The roles and importance of workers in an organisation

• Advantages of the Quality Management Systems

QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT – ISO 9001:2008

Introduction:

In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a

Quality Management System operating in isolation within the Quality Assurance Department. The intent of

ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the

development and implementation of the QMS. Thus active participation in establishing and managing

processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory

requirements is vital.

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Course duration and outline: half (1/2) day

The course consists of the following:

• Quality Concepts and Terminology

• Requirements of ISO 9001:2008

• Management Responsibility

• Quality Policy and Objectives at all functions and levels

• Quality Management Principles and their application

ENVIRONMENTAL AWARENESS WORKSHOP FOR TOP MANAGEMENT – ISO 14001

Introduction:

An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully

meet today’s financial, regulatory, and statutory as well as environmental challenges. Communication is

required at all levels to ensure that every employee understands why an Environmental Management

System is being implemented.

For a successful implementation, basic environmental training for management and their staff whose

activities can impact on environmental aspects is necessary and required by ISO 14001.

Separate courses are offered in this regard i.e.

• Emphasis on management responsibility, support and involvement in the implementation and

the maintenance of the system

Course duration and outline: half (1/2) day

The course consists of the following:

• Understanding and defining Environmental Management Systems (ISO 14001)

ENVIRONMENTAL AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS – ISO 14001

Introduction:

An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully

meet today’s financial, regulatory, and statutory as well as environmental challenges. Communication is

required at all levels to ensure that every employee understands why an Environmental Management

System is being implemented.

For a successful implementation, basic environmental training for management and their staff whose

activities can impact on environmental aspects is necessary and required by ISO 14001.

Separate courses are offered in this regard i.e.

• Emphasis on understanding their roles and responsibilities in the system

Course duration and outline: half (1/2) day

The course consists of the following:

• Understanding and defining Environmental Management Systems (ISO 14001)

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OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR TOP MANAGEMENT– OHSAS 18001

Introduction:

An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help

organisations successfully meet their legal and social responsibility regarding the occupational health and

safety of all employees in their working environment.

It ensures that measures are put in place to protect employees in their respective activities against hazards

and risks that can have a detrimental effect on them. It enables organisations to identify and control their

occupational hazards and lower their risks through improvement

Communication is required at all levels to ensure that all employees understand why OHSAS is being

implemented. For a successful implementation of OHSAS, basic training for staff is required.

Separate courses are offered in this regard i.e.

• Emphasis on their responsibility, support and involvement in the implementation and

maintenance of the system

Course duration and outline: half (1/2) day

The course is half day and consists of the following:

• Understanding and defining Occupational Health and Safety Management Systems (OHSAS

18001)

OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR SHOPFLOOR WORKERS – OHSAS 18001

Introduction:

An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help

organisations successfully meet their legal and social responsibility regarding the occupational health and

safety of all employees in their working environment.

It ensures that measures are put in place to protect employees in their respective activities against hazards

and risks that can have a detrimental effect on them. It enables organisations to identify and control their

occupational hazards and lower their risks through improvement

Communication is required at all levels to ensure that all employees understand why OHSAS is being

implemented. For a successful implementation of OHSAS, basic training for staff is required.

Separate courses are offered in this regard i.e.

• Emphasis on understanding their roles and responsibilities in the system

Course duration and outline: half (1/2) day

The course is half day and consists of the following:

• Understanding and defining Occupational Health and Safety Management Systems (OHSAS

18001)

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ISO/TS 16949:2009 – QUALITY MANAGEMENT SYSTEMS – PARTICULAR REQUIREMENTS FOR THE

APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART

ORGANIZATIONS

This course aims to help organizations comply with the requirements and improve the efficiency and

effectiveness of its processes. The auditing module, aims to help organizations improve their performance

in performing internal quality audits and to provide management with an effective independent evaluation

of performance.

COURSE OUTCOMES

The course duration is three (3) days per module

Module 1: Understanding and implementation of the requirements of ISO/TS16949:2009.

• An overview of the International Automotive Task Force (IATF) and the development of

ISO/TS16949 for the automotive industry.

• Describing the benefits of ISO/TS16949:2009 and customer specific requirements

• Applicability and requirements for certification.

• Application of the automotive process approach

• Description of documentation requirements

• The requirements of the technical specification with the focus on ISO/TS16949 specific

requirements (additional to ISO9001)

• Quality management principles

• Examination

Module 2: Auditing to the requirements of ISO/TS16949:2009 and customer specific requirements.

• Understanding the benefits of automotive process approach to auditing.

• Understanding the processes of system, manufacturing process and product audits.

• Preparation and planning for an audit

• Performing audits

• Audit reports and follow up corrective actions

• The certification process

• Examination.

NOTE: Learners have to have attended and successfully completed an ISO 9001 course prior to enrolling

for this ISO /TS 16949 course.

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TRAINING REGISTRATION FORM

To: South African Bureau of Standards Fax No. : (012) 428-6623

SABS Training Academy Tel. Admin : (012) 428-6505/03

E-mail : [email protected]

Private Bag X191

PRETORIA

0001

Surname and Initials: Dr/Mr/Ms/Mrs_________________________________________________

Preferred name: __________________________________________________________________

ID No.:

(Attach copy of ID)

Name of organisation:_____________________________________________________________

VAT Number: _____________________________________________________________________

Organisation Postal address: Postal address of Certificate

(Where invoice must be posted to) (Where certificate must be posted to)

__________________________________ ___________________________________________

__________________________________ ___________________________________________

__________________________________ ___________________________________________

__________________________________ ___________________________________________

Tel No.: __________________________ Fax No.: __________________________________

Cell No: __________________________________________________________________________

Learner E-mail address: __________________________________________________________

Course Name: _______________________________________________________________

Group number: ______________________________________________________________

(As per brochure e.g. E2010)

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Dates of course: ___________________________________________________________________

Payment advice: When and how? ___________________________________________________

(Fax PO number and/or confirmation of payment)

Organisation’s Accounts Contact person & Tel No.: __________________________________

** PURCHASE ORDER NO.: _______________________________________________________

Please indicate your dietary preference: _________________________________________

(Vegetarian, Halaal or any food allergies)

Please indicate how you came to know about the course:

Website Brochure Colleague Exhibition Other

Specify:_______________________

Emergency contact person’s name and number: _______________________________________

Terms and conditions of bookings:

Registration forms must be completed and submitted 20 days prior to a scheduled course

Full course fees are payable in advance if your Organisation does not have an account with

SABS or when you attend as an individual.

Confirmation of attendance is only permitted upon receipt of a Purchase Order number if

your Organisation has an account with SABS or full payment before commencement of the

course if the Organisation does not have an account with SABS.

Failure to provide proof of payment will lead to the learner being refused entry to the

course.

SABS reserves the right to cancel /reschedule the course due to insufficient learner

registrations.

All cancellations by learner must reach the above address, in writing, not later than 10 days

prior to the commencement date of the course.

An administration and cancellation fee of 50% will be payable in respect of a cancellation

received less than 10 days prior to the commencement date of the course.

Non attendance without a cancellation notification will result in the full course fee payable.

AUTHORIZATION:

____________________________________ __________________________________

INITIALS AND SURNAME DESIGNATION

____________________________________ ___________________________________

AUTHORIZATION SIGNATURE DATE

TCQMF07_01

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Map / Directions

GPS: S 25 46’ 10’’ Latitude

E 28 12’ 42” Longitude

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Entering Pretoria on N4 from Witbank/Emalahleni

• On entering Pretoria, the N4 becomes Pretorius Street.

• The Holiday Inn Garden court will be on your right.

• Keep to the left hand lane as you will have to turn left into Duncan Street. (It’s about one

or two robots from when you get off highway)

• Proceed on Duncan all the way up, (You will pass over two main streets i.e. Lynwood Road

and Charles Street), up to the Brooklyn Mall Circle (an island where a few roads come

together). Go around the island and take the Middel Street turning.

• Middel Street changes into George Storrar about a kilometre down.

• Keep to the right-hand lane as you will turn right on Totius street.

• Along George Storrar, you will see the Little Company of Mary Hospital on your right and

SPAR AND ENGEN will be on your left. At the intersection turn right onto Totius street. The

SABS buildings will be on your left hand side.

• Take the little slipway off to left (about 50 metres from the intersection) i.e. Dr Lategan

road,

• Pass the main gate and travel down approx. 100metres towards the second gate. Crawford

College High School will be on your right.

• Enter at this gate and tell Security you are going to the Training Academy. You will be

required to sign.

Brooklyn Mall

Duncan Street Middel Street

George Storrar

Little Company of Mary Hospital

SPAR ENGEN GARAGE

Que

en W

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a S

tr.