24 Hours a Day7 Days a Week

365 Days a Year

24 Hours a Day7 Days a Week

365 Days a Year

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Call Toll Free

800-351-8438

800-351-8438

Eligible Services:Towing

Jump Start

Lock Out Service

Flat Tire Changing Assistance

Fuel, Oil, Fluid and Water Delivery Service

See inside for complete details. You must be with the vehicle when services are provided.

TowingJump StartLock Out serviceFlat Tire Changing AssistanceFuel, Oil, Fluid and Water Delivery Service

Eligible Services:Towing

Jump Start

Lock Out Service

Flat Tire Changing Assistance

Fuel, Oil, Fluid and Water Delivery Service

How to use:If you need roadside assistance call 800-351-8438 to be connected with the nationwide service provider.

You must pay for the requested service. The service provider requires use of a credit card to arrange for dispatch.

You will be reimbursed for covered services up to a maximum of $75.00 per occurrence.

You must call 800-351-8438 to arrange for Roadside Assistance service. Service secured through any other source will not be reimbursed.

Services Not Covered:

Cost of parts, replacement keys, lubricants, or fluids. The cost of installation for any product or materials. Tire re-pair, replacement, mounting or removing of any tires, snow tires, or chains. Service on a vehicle that is unsafe condition. Towing or services performed by an unauthor-ized service provider. Any additional labor due to spe-cialized equipment or processes required to transport or service your vehicle due to non-factory modifications or enhancements made to the vehicle. Towing from or repair work performed at a service station, garage or repair shop. A second tow or service for the same disablement. Towing or service on roads not regularly maintained, such as sand beaches, open fields, forests, and areas designated as not passable due to construction, etc. Any services performed off road. Towing performed at the direction of a law enforcement officer relating to traffic obstruction, impoundment, abandonment, illegal park-ing, or other violations of law. Any roadside assistance services provided to your vehicle by a private citizen’s assistance is not covered and is not reimbursable. Non-emergency towing or other non-emergency service.The Roadside Assistance is provided to you through a net-work of independent service providers. As independent contractors, they have exclusive control over their own equipment and personnel. Neither the program admin-istrator, nor the participating automotive service facility are responsible for acts or omissions of the independent contractors.

Exclusions:

This benefit applies only to motorized passenger vehicles (automobiles and light trucks) and specifically excludes trailers, vehicles with a manufacturer’s load rating ca-pacity greater than one ton, motorcycles, recreational vehicles and commercial vehicles. Any vehicle used for farm, ranch, agriculture, or off-road use. This benefit applies only to eligible customers travelling within the United States or Canada.

The Federated Roadside Assistance Program

Your Roadside Assistance Benefit is provided to you at no charge by the automotive service facility that performed the service to your vehicle and is identified on your invoice. Your Roadside Assistance Benefit begins on the date identified on your original invoice from the participating facility and continues for a period of 180 (one hundred eighty) days. Service provided after 180 (one hundred eighty) days from the date on your invoice is not eligible for reimbursement.

This benefit is available only to you, the original purchaser as identified on the original invoice and is not transferable. Coverage is strictly limited to the specific vehicle identified on the original invoice.

What services are provided?

The eligible services provided through the Roadside Assistance program are described below:

1. Towing – Your vehicle will be towed to the nearest qualified repair facility or to the repair facility of your choice.

2. Lock Out Service - Assistance will be provided in unlocking your vehicle in the event the keys are lost or locked inside.

3. Flat Tire Changing Assistance – Assistance will be provided for the installation of your useable spare tire.

4. Fuel, Oil, Fluid and Water Delivery Service - An emergency supply of gasoline (where permitted), oil, fluid and water will be delivered to your vehicle. You must pay for the costs of the actual fluids delivered.

5. Jump Start – The service provider will jump start your vehicle in the event your battery becomes discharged.

The driver of the vehicle must be with the vehicle when the service provider arrives, as roadside assistance cannot be provided to an unattended vehicle.

How do I use the service?

If you are in need of roadside assistance you must call 800-351-8438 to be connected with the nationwide service provider. You must pay for the requested service. The service provider requires use of a credit card to arrange for dispatch. You will be reimbursed for covered services up to a maximum of $75.00 per occurrence.

You must call 800-351-8438 to arrange for Roadside Assistance service. Service secured through any other source will not be reimbursed.

The driver of the vehicle must be with the vehicle when the service provider arrives, as roadside assistance cannot be provided to an unattended vehicle.

How do I file a reimbursement claim?

To file a reimbursement claim, you must submit the following information within thirty (30) days of the date of service:

1. A photocopy of the original invoice identifying the participating repair center and the services performed. The invoice must identify the year, make and model of your vehicle.

2. Your complete name, address, and telephone number.

3. A photocopy of the paid invoice for roadside assistance from a valid auto service provider. This paid invoice must detail the name address, and telephone number of the service provider. It must also identify the specific vehicle receiving the service.

Submit the above documentation to:Roadside Assistance P.O. Box 33535 Denver, CO 80233