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BCST 3800 Lecture 2 Components of a Strategy Introduction to Diamond E and PEST Analysis Porter

A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

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Page 1: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

BCST 3800

Lecture 2

• Components of a Strategy

• Introduction to Diamond E and PEST Analysis

• Porter

Page 2: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Strategic Tension & The Business Model

WANT

NEEDCAN

Value Proposition

Goals

Core Activities

Product/Market

Page 3: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Strategic Tension

Strategic

Tension

WANTManagement Preferences

Individual

NEEDEnvironment

Industry

CANOrg’n, Res. & Cap’s

Firm

Page 4: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

4

CONCLUSIONS: STRATEGY—what it is and isn’t

•Is• Unique proposition

• Choosing what NOT to do• Activities that fit together

• Continual improvement to realize purpose

•Isn’t• Best practice

improvement• Execution

• Agility

• Flexibility• The Internet (or

technology)

• Mergers/acquisitions

Page 5: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

5

Management

Preferences

Organization Strategy Environment

Capabilities

& Resources

Goals

Product/Mkt

Competitive Premise

Business System

Environment

The Diamond E Framework

The ability toAnalyze thisIs Key

Page 6: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Management

Preferences

Organization Strategy Environment

Capabilities

& Resources

Diamond E Framework: Tensions

CAN DO

Page 7: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Management

Preferences

Organization Strategy Environment

Capabilities

& Resources

Diamond E Framework: Tensions

WANT TO DO

Page 8: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Management

Preferences

Organization Strategy Environment

Capabilities

& Resources

Diamond E Framework: Tensions

NEED TO DO

Page 9: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Management

Preferences

Organization Strategy Environment

Capabilities

& Resources

Diamond E Framework: Tensions

NEED TO DO

WANT TO DO

CAN DO

Page 10: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Strategic Risks

10

Errors in reading the enviro

cause failure

Internal cap’yDevelop inconsit’y

With strategy

Strategic demandsExceed the Capacity to

execute

Enviro changesMake the Strategy obsolete

RIS

KS

TIME HORIZON

Enviro

Capability

Long-TermShort-Term

Page 11: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

The Process of Strategic Analysis

Step 1: Base Case Analysis

Assess the strategic position of the bus

and the urgency for action

1. Assess past performance

2. Identify and evaluate the current

strategy

3. Forecast future performance under

current strategy

4. Decide on the need, nature, and

speed of change

Step 2: Strategy Formulation and

Testing

Develop and evaluate proposals to

address business opp’y and challenges

1. Work from the enviro and

capabilities to generate new

proposals

2. Use the drill to shape and short-

list proposals

3. Prepare performance forecasts

Step 3: Decision and Implementation

Commit, implement, and review

1. Decide on Proposals to implement

2. Move to build commitment and

develop required capabilities

3. Implement

Page 12: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Assessing the Environment

Macro Forces - PEST

Political Social TechnologicalEconomic

Page 13: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Assessing the Environment

Micro Forces -

SupplyDemandCompetition

Page 14: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Assessing the Environment

Macro Forces - PEST

Micro Forces -

Political Social TechnologicalEconomic

Supply DemandCompetition

Page 15: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

MANAGEMENTPREFERENCES

ORGANIZATIONSTRATEGICCHOICES

ENVIRONMENT

RESOURCES &CAPABILITIES

Strategy and Environment Linkage

New StrategyMust Fit

Page 16: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

MANAGEMENTPREFERENCES

ORGANIZATIONSTRATEGICCHOICES

ENVIRONMENT

RESOURCES &CAPABILITIES

Strategic ChoicesRepeatedly Reviewed

Strategy and Environment Linkage

New StrategyMust Fit

Page 17: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

MANAGEMENTPREFERENCES

ORGANIZATIONSTRATEGICCHOICES

ENVIRONMENT

RESOURCES &CAPABILITIES

Need to understand Industry economics

and competitive environment

Strategy and Environment Linkage

New StrategyMust Fit

Page 18: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

18

identifying the organization’s opportunities

Opportunities in

the EnvironmentOrganization’s

Opportunities

Organization’s

Resources/Capabilities

Page 19: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Porter’s 5 Forces and Generic Strategies

BCST 3800

Page 20: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Forces Driving Industry CompetitionPORTER’S FIVE FORCE ANALYSIS

INDUSTRY COMPETITORS

Rivalry AmongExisting Firms

POTENTIAL ENTRANTS

SUPPLIERS BUYERS

SUBSTITUTES

Threat of new entrants

Bargaining power of buyers

Threat of substitute products or services

Bargaining power of suppliers

Page 21: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Potential Entrants

Barriers to Entry:1. Economies of scale and scope

2. Product Differentiation

3. Capital Requirements

4. Patents and the Learning Curve

5. Access to distribution channels

6. Government Policy

Page 22: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Suppliers

Supplier power is strong when:• Only a few companies supply input

• Input is unique or switching costs are high

• No close substitutes

• Credible threat of forward integration

• Industry not a significant customer of supplier group

Page 23: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Buyers

Are powerful if:• A concentrated group or buy in large volume

• The industry’s product is homogeneous

• The product is a significant % of buyer’s cost

• The product is unimportant to quality of buyer’s final good or service

• The product does not offer buyer cost advantage

• Threat of backward integration

Page 24: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Substitutes

Place ceiling on PricesAre of concern:

• The greater the price/quality trade-off

• Produced by industries earning high margins

• Produced by industries that have high level of competition internally

• Are constantly changing due to R & D, trends

Page 25: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Rivalry

Factors influencing intensity :

• Many equal sized firms

• Mature industry or slow growth

• Homogeneous product

• Low switching costs

• Excess capacity

• Exit Barriers

Page 26: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Generic Strategies

• Porter describes strategy as actions that create defendable positions.

Defensive:

• Take market structure as given

• match its strengths and weaknesses

Offensive:

• alter the competitive environment

Page 27: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Three Generic Strategies

1. COST LEADERSHIP

2. DIFFERENTIATION

3. FOCUS OR NICHE STRATEGY

Page 28: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Cost Leadership

• the lowest per-unit (i.e., average) cost in the industry

• profits will be low but higher than competitors

• having lowest cost among a few rivals where each firm enjoys pricing power and high profits.

Cost leadership is independent of market structure.

Page 29: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Cost Leadership

Defendable Strategy:• It defends the firm against powerful buyers.

• It defends against powerful suppliers by providing flexibility to absorb an increase in input costs

• Cost leadership provides entry barriers • Economies of scale requires entry with substantial capacity to

produce, and this means the cost of entry may be prohibitive

Page 30: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Cost Leadership

Requirements:

• Large up-front capital investment in new technology

•Continued capital investment

•Process innovation

• Intensive monitoring of labour• frequently have an incentive-based pay structure

• Tight control of overhead.

Page 31: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Differentiation

Approaches to differentiation:

• Different design

• Brand image

• Number of features

• New technology

A differentiation strategy may mean differentiating along 2 or more of these dimensions.

Page 32: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Differentiation

Defendable strategy:

• Insulates a firm by creating brand loyalty

• Lowers the price sensitivity of customer (elasticity of demand)

• Creates barriers and reduces substitutes.

• This leads to higher margins, which reduces the need for a low-cost advantage.

• Higher margins give the firm room to deal with powerful suppliers.

• Mitigates buyer power - fewer alternatives.

Page 33: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Differentiation

Requirements:•Exclusivity

• Strong marketing skills.

• Product innovation as opposed to process innovation.

• Applied R&D.

• Customer support.

• Less emphasis on incentive based pay structure.

Page 34: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Focus or Niche Strategy

• Focus on a buyer group, product segment, or geographical market.

• The focus or niche strategy is built on serving a particular target (customer, product, or location) very well.

• A focus strategy means achieving either a low cost advantage or differentiation in a narrow part of the market.

Page 35: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Stuck in the Middle

• Failure to develop a strategy in one of these 3 directions

• Lack the market share, capital, and overhead control to be a cost leader

• lack the industry wide differentiation necessary to create margins

• implies low profits

• Classic examples of this problem are large, international airline companies

• Depending on capabilities and resources, must gravitate toward either low cost or focus or differentiation

Page 36: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Risks

Cost leadership risks:• Innovations nullify past inventions and learning

• Requires continual capital investment

• Attention to cost can blind firms to changes in product requirements.

• Cost increases narrow price differentials between competitors

Differentiation risks :

• Cost difference between low cost and differentiating firms becomes too large

• Buyers trade-off features, service, or image for price.

• Buyers need for differentiation falls.

• Imitation decreases perceived differentiation.

Page 37: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Transit versus Car(the opportunity Cost problem)

• Suppose:

• distance to work is 10 miles or 16 KM

• Price of gas is $1.38 Litre

• By car, trip takes 20 minutes

• Bus costs $3.75 per trip (2 zone)

• Bus takes 30 minutes longer than car (50 minutes)

• Average wage is $30 per hour and is the opportunity cost of time

Page 38: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Example

• Cost of driving:• Honda Accord (gets 40 MPG) costs $0.08 per KM in Fuel

• 16 KM trip costs $3.11 in fuel

• Cost of transit:• $3.75 fare

• $15 cost of time (30 min @ $30/hr)

• Difference: • Transit cost $15.64 more per trip

Page 39: A Glance at the B.TECH Programfacultysobweb.bcit.ca/kevinw/BCST3800/Lecture... · •Introduction to Diamond E and PEST Analysis ... Porter’s 5 Forces and Generic Strategies BCST

Example

• The annual additional cost of transit is $4,500

• To make cost of driving equal the cost of transit, gas price at pump would need to rise to $20 per Litre

• If 5 million workers face the same cost, the total value is

• $18 Billion per year

• Enviroment Canada’s Entire budget is $1 Billion