6
A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO CET DESIGNER? Just graduated from Architecture school, when I got into the Interior Design branch, specially furniture design, I found it very difficult to swallow all this information I had to learn and retain, all this product models, specifications and pieces that I had to understand, and if you miss one little thing… it can be fatal; Also the pressure that you have to create something beautiful and functional with zero errors based on a budget and in a really short deadline. During the training, my boss said: “There is a software that you’re gonna love” so she took me to her workstation and showed me the CET Designer window, and said: “You just pick the furniture system you want, the chair and it will just give you all the pieces you need with it’s price, and it marks in red when something is wrong” This really surprised me and I felt a huge relief, and I couldn’t help it to say to her: “WHY DIDN’T YOU TELL ME BEFORE?” That’s when I started being a CET Designer user, I fell in love with it, all the webinars, the online support, the Facebook page tips, somehow all this crew has given me the perfect tool so I could be focused in the only thing that I really love to do: TO DESIGN. THE CLIENT BACKGROUND With the time, I was assigned to lead the space design of one of our most important client in México, a Costumer service company in constant growth, and with huge space planning needs. This client is the leader worldwide in multichannel costumer experience, so to create a great partnership and make this client happy is one of our major challenge.

A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

A GREAT PLACE TO WORK.

CLIENT: COSTUMER SERVICE COMPANY.

PROJECT: CORPORATE HEADQUARTERS OFFICE.

PROJECT SIZE: 13,500 sq ft.

HOW I GOT INTO CET DESIGNER?

Just graduated from Architecture school, when I got into the Interior Design branch,specially furniture design, I found it very difficult to swallow all this information I had to learnand retain, all this product models, specifications and pieces that I had to understand, andif you miss one little thing… it can be fatal; Also the pressure that you have to createsomething beautiful and functional with zero errors based on a budget and in a really shortdeadline.

During the training, my boss said: “There is a software that you’re gonna love” so she tookme to her workstation and showed me the CET Designer window, and said: “You just pickthe furniture system you want, the chair and it will just give you all the pieces you need withit’s price, and it marks in red when something is wrong” This really surprised me and I felt ahuge relief, and I couldn’t help it to say to her: “WHY DIDN’T YOU TELL ME BEFORE?”

That’s when I started being a CET Designer user, I fell in love with it, all the webinars, theonline support, the Facebook page tips, somehow all this crew has given me the perfect

tool so I could be focused in the only thing that I really love to do: TO DESIGN.

THE CLIENT

BACKGROUND

With the time, I was assigned to lead the space design of one of our most importantclient in México, a Costumer service company in constant growth, and with huge spaceplanning needs.This client is the leader worldwide in multichannel costumer experience, so to create agreat partnership and make this client happy is one of our major challenge.

Page 2: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

The demand from this client is most part of the time pretty exhaustive, it demands theconstant construction and operation of new buildings for across the country, for whichit’s more than essential to do different tests fits, helping them to define spacesolutions, collaborative applications and somehow to define the corporation value.So the need to hand in typicals alternatives, space planning and finishes in a veryshort deadline, has been really simplified by using CET Designer..

THE CLIENT

BACKGROUND

CREATE STANDARD CALL CENTER CLUSTER. Using block tool, to analyze and compare capacity from one workstation to another.

SCHEMES.Hand in finishes proposals forthe different workstations inorder to be approved by theclient.

QUOTE. Using CET Designercalculation sheet, we help theclient to calculate their budget,as well as quoting the entireproject.

RENDERING. Be able to recreate the typical inthe exact space and finishes, and give the clientthe opportunity to have a realistic proposal, andeven work together to achieve a better connectionbetween architecture elements and the furniture.

OFFERING A “PLUS”:• BEAT DEADLINES• CREAT CATALOGUE WITH FINISHES AND

TYPICAL STANDARDS.• WORKSHOPS• IN RESUME… MAKE THE CLIENT HAPPY.

THE PROJECT.

MÉXICO

We got invited to bid and design the Client’s MéxicoCorporate, where the administrative crew, directors, vicepresidents and even the C.E.O. were going to be located.

PROJECT SCOPE:

• 13,500 sq ft.• Define typicals for different job positions.• 90 workstations in open areas.• 15 private office including CEO office.• 5 Meeting rooms.• 1 breakroom• Project must include collaborative work

points.• Installation of carpet tiles.

MONTERREY

LOCATION: MONTERREY, NL. MÉXICO.

CHALLENGES:

SHORT DEADLINES (DURING HOLIDAYS)

BEAT THE COMPETITION

THE PROJECT HAD TO BE APPROVED BY THESE MORE IMPORTANT AND PICKY PEOPLE.. CONVINCE THE C.E.O.

CONTRIBUTE TO MAKE THE SPACE AN AWARDED “GREAT PLACE TO WORK”

CLIENT CHANGING HIS MIND ABOUT THE PROJECT SEVERAL TIMES

WORKING ON CLIENT’S OTHER PROJECTS AT THE SAME TIME

DEFINING TYPICALS VIA VIDEO-CONFERENCE

ARCHITECTURE FIRM CONSTANTLY CHANGING THE LAYOUT

Page 3: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

GETTING STARTED. (CONCEPT: 5 DAYS)

THE LAYOUT AND QUOTING. (5 DAYS + LITTLE LAYOUT UPDATES ONCE A WEEK)

AT THIS POINT:

GOT THEIR ATTENTION BY HANDING IN VERY GRAPHIC EXPLANATION OF DESIGN AND SPACE ANALYSIS BEFORE THE COMPETITION.Time was a very important factor, the office relocation date was approaching and decisions had to be made quickly.

Puntos colaborativos.

WarroomBreakroomBrainstormCafetería

By just importing the drawing, the layout updates by the firm were a lot easier by just reloading it.

FINAL LAYOUT

We needed to gain the attention by offering avery fast answer to the client’s needs, so at thebeginning we just showed to the client differenttypical proposals, so we can help them to definethe direction they want to take.

FAST TYPICAL GRAPHIC TO START WITH. (No finishes or detailed renders)

By configuring dealer’s discounts and fees, anylayout changes would be automatically quotedby CET Designer.

FOCCUSED IN TWO MAIN THINGS:1.- CEO

2.-OPEN AREA(majority)

SHOWING TYPICALS (Fast renders showing the idea)

Page 4: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

DEFINING AND APROVING TYPICALS.(5 DAYS TO GET CLIENT’S APPROVAL AND LITTLE DETAILS CHANGES)

EDIT GRAPHICS. When a special was required and the client needed to visualize it, the edit graphics tool as well as the block tool were essential.

Standard product.

Edited graphic(from cabinet to drawer)

SCHEMES. By creating different schemes with finishes alternatives, it was easy to present the typicals changes and updates very quickly.

APPROVED FINISHES

APPROVED CONF.

tackablemarkerboard

Satined glass Clear glass

APPROVED TYPICALS. (READY TO ORDER!)

Page 5: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

PLACING ORDERS AND INSTALATION DRAWINGS (5 DAYS)

SUCCESS !

THEREFORE , THE TYPICALS DESIGNED WILL BE USED IN EVERY CLIENT’S OFFICE AROUND THE WORLD.

BEAT ALL DEADLINES, BY USING JUST ONE TOOL.

GOT USER’S APPROVAL AND CONGRATULATIONS

SUCCESFUL INSTALATION: NO ERRORS

THE SUCCESS IN THIS PROJECT OPENED THE DOORS FOR SEVERAL PROJECTS.

THE CORPORATE GOT “GREAT PLACE TO WORK” AWARD.

THE CLIENT IS IN THE WAY TO BECOME THE FIRST MANUFACTURER’S GLOBAL ACCOUNT COMING FROM MEXICO.

WE WON !

To start the order process, I just needed to export the .sif file, and it wasalmost done, all the lines were ready to order, with the correct finishes andquantities.Also using the PART TAGGING, so it can be easier for the installers at themoment of installation.

INSTALLATION DRAWINGS

Page 6: A GREAT PLACE TO WORK. · 2018-05-31 · A GREAT PLACE TO WORK. CLIENT: COSTUMER SERVICE COMPANY. PROJECT: CORPORATE HEADQUARTERS OFFICE. PROJECT SIZE: 13,500 sq ft. HOW I GOT INTO

SUCCESS !

“It is hard to fail, but it is worse never to have tried to succeed.” ― Theodore Roosevelt

THANK YOU !