About Us

Goodwill Industries of Middle Tennessee, Inc. was founded in 1958 as a private, not-for-profit organizationwhose mission is to serve people who have disabilities or face other obstacles entering the competitive labormarket. Our goal is to help those individuals through job training and job placement. These efforts are fundedthrough the sale of donated items in area Goodwill retail stores.

Goodwill Industries of Middle Tennessee, Inc. is accredited by the Commission on the Accreditation ofRehabilitation Facilities (CARF). Although affiliated with Goodwill Industries International in Bethesda,Maryland, we operate independently through our own governing board of directors.

The corporate office for Goodwill Industries of Middle Tennessee is based in Nashville, Tennessee. Theagency, which employs approximately 1000 people, serves 46 counties in middle and west Tennessee, whichincludes 13 Career Solutions Centers, more than 40 Donation Express Centers, and 30 stores.

Goodwill's operating revenue is generated primarily through the collection of donated clothing and householdgoods that are sold in our retail stores. Funds are also generated through Commercial Services, a Goodwillentity which provides contract services to businesses. State and local grants also play a role in Goodwill'sfunding. The majority of our revenue, 80 percent, is channeled back into the community by providing jobtraining and placement services.

Goodwill offers a range of employment and training services all designed to present opportunities for individu-als to reach their highest potential. During 2006, Goodwill Industries of Middle Tennessee served 5,117 people and placed 1,626 of those served in jobs.

Furthermore, through Goodwill's Career Solutions, we can assist businesses in obtaining and retaining productive workforces through programs that save them time and money.

Goodwill’s Mission:The sale of donated items helps people with disabilities or other barriers

to employment prepare for and find work in the community.

Donations

We have more than 47 donation centers conveniently placed throughout middle and west Tennessee. Attendantswork at each center collecting donations and distributing tax receipts.

Attendants have the right to refuse donated items that they think will not benefit our mission. Goodwill acceptsonly items in good condition because we do not have the ability to clean and repair items.

Donations are tax deductible; however, the donor is responsible for estimating the worth of the donations. Thedonor is also responsible for keeping receipts and reporting to the IRS. Goodwill does not keep records ofdonations.

Special ProjectsGoodwill offers a variety of ways for members of the community to get involved through special donationdrives. Goodwill will bring an attended donation center to a specific location for:

Company Donation DrivesNeighborhood DrivesSchool or Civic Donation DrivesCommunity Closet

Estate Pickup ProgramGoodwill will arrange to pick up donated items under certain circumstances such as after the death of a lovedone, a senior citizen moving to a retirement facility or with family a family member or downsizing to a singlestory home or condo.

In 2006, Goodwill welcomed 859,454 total donations - An increase of more than 88,000 donations compared to 2005.

Donations

Clothing & AccessoriesAll Seasons: Men’s Women’s, Children’s

& Infant’sAccessoriesHandbagsJewelryShoes/BootsHouswaresCookwareDishes, Silverware & GlasswareLuggagePictures/MirrorsMason JarsFoodAppliances (small & portable)Can OpenersClocksCoffee makers/potsElectric Fry Pans, Sauce PansFansHair DryersElectric HeatersIronsLamps

Microwave OvensMixers/BlendersRadios/StereosSewing MachinesTelephonesTelevisionsFloor/Projection Model TVsToastersVacuum CleanersVCRsDehumidifiersFurniture (in good condition)AntiquesBaby Furniture:Cribs, Carriages, Strollers,

Highchairs, Bassinets, Wardrobes (Subject to CPSC)

BedroomBicyclesDining Table/ChairsExercise/Sports EquipmentFutonsLawn FurnitureAquariumsTextiles

Blankets/ComfortersCurtainsSheets, Pillowcases, Mattress PadsTowelsOthersArea RugsArtAutomobiles/TrucksBooksComputer Accessories:Printers,Keyboards, Software & MouseConsole Stereos (store locations only)CollectiblesEncyclopedias & Text BooksGamesMedical Aids: Crutches, Walkers,

Wheelchairs, Etc...Seasonal ItemsSmall Musical InstrumentsToolsToysVideosVintage Magazines (10 years or older)

Above-ground PoolsAir ConditionersAlcohol and Alcoholic BeveragesHazardous Materials: Paint, Fuels,

Lubricants, Chemicals & Powders, including Cleaners, Insecticides, Poisons, Etc...

Items Recalled by US Consumer Protection Safety Commission

Auto PartsBathroom FixturesBean Bag ChairsBuilt In/Large Appliances: Dishwashers,

Stoves, Freezers, Refrigerators, Washers & Dryers

Ceiling FansChildren’s Playground Equipment: Swing

Sets, Sand Boxes, Monkey Bars, Etc...Computer CPU & MonitorsComputer Main FramesConstruction MaterialsCopiersFurniture (in poor condition)Guns, Amunitions & ExplosivesKerosene HeatersHospital bedsHot Water HeatersIndividual Computer PartsLawn EquipmentLumber

Mattress and Box SpringsMetal Office DesksOffice DividersPersonal Care ItemsPropane TanksScrap MetalSleeper/ Hide-a-Bed SofasWall-to-Wall Carpeting, Padding &

Outdoor CarpetWaterbedsWindow BlindsWindowsWire Hangers

Items that are in good working order are the most beneficial for our programs. We do not repair broken items, and the disposal of such items takes away from our mission and programs.

The attendants & sale associates on duty have been instructed to turn down any donations that they feel willnot benefit Goodwill.

Donor Hotline at (615) 346-1624 or 1 (800) 545-9231.

Acceptable Items

Unacceptable Items

RetailGoodwill has over 30 regular retail stores located throughout middle and west Tennessee. Each store receives regular shipments of new items. Seniors receive 10 percent off every day and 20 percent off every Wednesday.Students with a valid school ID receive 20 percent off. We also periodically have 50 percent off sales through-out the year. A sales calendar is produced monthly. Calendars are published in English and Spanish and areavailable at the entrance of each store.

Regular store hours are Monday – Saturday 9:00 am – 8:00 pm; Sunday 12:00 pm – 6:00 pm

Return and Exchange PolicyNo refunds. With a receipt and tags attached, customers have 14 days from purchase to exchange items.Goodwill accepta cash, credit cards and checks.

Goodwill Outlet Store | 905 9th Ave. North | (615) 346-1600After five weeks, items are rotated out of the stores and sent to the Goodwill Outlet.Clothing is purchased bythe pound. Other merchandise is 50 - 75 percent lower than the standard Goodwill retail price.

A sales calendar is also produced monthly for the Outlet. Calendars are published in English and Spanish andare available at the entrance of the store.

The store is opened Monday-Saturday 9:00 am – 7:00 pm. Closed on Sundays.

ShopGoodwill.comGoodwill Industries of Middle Tennessee participates in the auction web site with other Goodwill agenciesfrom across the country. Items of particular value are placed for auction such as fine furniture, antiques, jewelry, etc…

Customers bid on the item and then send the payment to the particular Goodwill that is auctioning the item.Goodwill of Middle Tennessee auction items won locally can be picked up at the 1015 Herman St. location.

www.shopgoodwill.com

More than 87 cents of every dollar spent funds our program services.

Retail Store Locations

Monday - Saturday 9:00 am - 8:00 pm; Sunday 12:00 pm - 6:00 pmNashville780 Berry Rd.(615) 383-7190

5412 Charlotte Ave.(615) 463-8465

5680 Nolensville Rd.(615) 315-0204

2619 Murfreesboro Rd.(615) 399-7074

Madison820 Gallatin Rd.(615) 612-5925

Rivergate766 Rivergate Pkwy.(615) 851-6871

Donelson2280 Lebanon Rd.(615) 874-2116

Hermitage4101 Lebanon Rd.(615) 871-4463

Clarksville I1592 Fort Campbell Blvd.(931) 645-2310

Clarksville II1945-A Madison St.(931) 920-5490

Columbia1412 Trotwood Ave. Suite 20931-840-0484

Cookeville575 Jefferson Ave. South(931) 520-8968

Dickson541 Hwy. 46 South(615) 740-9655

Dyersburg1478 Jere B. Ford Dr.(731) 285-6001

Fayetteville1220 Huntsville Hwy. Suite A(931) 433-8440

Franklin595 Hillsboro Rd.(615) 794-7704

Gallatin670B Nashville Pike(615) 452-7886

Humboldt2126 N. Central Ave.(731) 784-4535

Jackson53 Carriage House Dr.(731) 660-1745

Lawrenceburg2006 N. Locust Ave.(931) 766-9799

Lebanon1031 West Main St.(615) 453-1199

Lewisburg130 The Acres Shopping Center(931) 359-7484

Lexington657 West Church St. Suite D(731) 967-3665

Mt. Juliet1321 N. Mt. Juliet Rd.(615) 773-4747

Murfreesboro710 Memorial Blvd. (615) 898-0998

Shelbyville108 Lane Pkwy.(931) 680-7250

Smyrna201 S. Lowry St.(615) 459-0090

Springfield3556 Tom Austin Hwy. Suite 1(615) 384-4873

Spring Hill1008 NASDAQ St.(615) 392-7766

Union City1430 South First St.(731) 884-4498

Career SolutionsFor Clients

Goodwill provides free job training and employment services to people with disabilities and other disadvantages that prevent them from finding work.

Career Counselors at each center assist individuals with their job search, resume writing, interview skills andmaintaining employment. Some centers also have basic computer, forklift and security guard training. Plans arebeing developed to expand the number of classes offered to include food, landscaping, construction and autodetailing industries.

Goodwill also partners with other nonprofit agencies that offer complimentary services, such as transportation,housing, and childcare, that will help an individual prepare for success in the workforce and in life.

Goodwill has 13 Career Solutions Centers located inside the retail stores at : Berry Rd. (Nashville), Clarksville,Cookeville, Dickson, Franklin, Gallatin, Jackson, Murfreesboro, Ninth Ave. (Nashville), Shelbyville,Springfield, Spring Hill, and Union City.

For Employers:

Goodwill can assist employers find potential candidates for job openings. We offer prescreening services thatwill save HR staff time and money. We also offer follow-up services to ensure employees are performing well.

Goodwill Advanced Program Services Training (GAPS)These services include a variety of employee skills development and enhancement training programs as well asmanagement workshops. The classes can be tailored to meet the topics to the audience. The fee is based on anhourly rate.

Programs available: Goal Setting, Customer Service, Diversity, Ethics in the Workplace, Leadership,Development, Basic Supervision, Teamwork, and Communication.

In 2006, Goodwill served 5,117 people and placed 1,626 in jobs in the community.

Contract ServicesGoodwill offers certain packaging services for business interested in outsourcing. Goodwill offers a centrallocation where items can be packaged and shipped nationwide.

Services include: assembly, bulk packing, envelope preparation, envelope stuffing, inserting, L-sealing, label-ing, mailings, materials inventory, packaging, re-labeling, repair and repackaging, salvage, shrink wrap. Skinpackaging, and sorting.

Contact Information1015 Herman St.Nashville, TN 37216P:615-742-4151F:615-254-4062www.goodwillmidten.orgwww.whatyougiveme.org

All media requests should be directed to:Keri Foy | kerif@goodwillmidten.org(615) 346-1232cell | (615) 332-5911

Administrative Staff

President - David LifseyVice President of Employment Services – Betty JohnsonVice President of Finance – Tammy GlassDirector of Accounting – Mary LaHaieDirector of Employment and Training – Matt GlosterDirector of Retail – David JenkinsDirector of Production – Mike EisenbraunDirector of Marketing and Community Relations – Karl HoustonDirector of Loss Prevention – Steve BakerDirector of Human Resources – Alice GrunauDirector of Information Technology - Ed O’Kelley

About 80% of Goodwill’s employees are considered mission related.

Board OfficersChairman - R. Craig Laine, Director of Development, Highwoods PropertiesVice Chairman - Robert McNeilly, III, President & CEO, SunTrust BankVice Chairman - John W. Stone, III, Partner, White & Reasor, PLCSecretary - Robert B. Kennedy, Vice President, Synaxis-Polk & SullivanTreasurer - Kevin P. McDermott, Partner, KPMG LLPLegal Counsel - John C. Tishler, Member, Waller Lansden, Dortch & Davis, PLLCDavid Lifsey, President, Goodwill Industries of Middle Tennessee, Inc.Tammy Glass, Vice President-Finance, Goodwill Industries of Middle Tennessee, Inc.Betty Johnson, Vice President-Employment Services, Goodwill Industries of Middle Tennessee, Inc.

Board MembersJ.B. Baker, President & CEO, Volunteer Express, Inc.Cato A. Bass, Retired, Midstate Tractor & EquipmentEarl Beasley, President, The Homer Brown CompanyRita Bennett, VolunteerWilliam H. Cammack, Trustee, Chairman, Equitable Trust CompanySteele Clayton, Partner, Bass, Berry & Sims, PLCDavid Condra, Chairman, Dalcon EnterprisesGary Cordell, COO, Clayton AssociatesW. Frank Evans, Retired, Red Kap IndustriesDeborah Faulkner, Inspector General, TennCare, State of TennesseeFarzin Ferdowsi, Trustee, Partner, Management ResourcesErnest Freudenthal, Adjunct Associate Professor, Vanderbilt UniversityKate Gibson, Senior Financial Accountant, Vanderbilt University Medical Center, Department of FinanceJohn Greer - Vice President, TPG Commercial FinanceDescosta E. Jenkins, Trustee, President & CEO, Nashville Electric ServiceJames L. Knight, Retired, Check Printers, Inc.Fred T. McLaughlin, Branch Manager, Robert W. Baird & Co., Inc.Ty Osman, President, Solomon BuildersThomas S. Stumb, President, Nashville Bank & TrustJohn Van Mol, President, Dye Van Mol & LawrenceTimothy Vaughn, President, Cumberland Die SupplyBill Wood, Director of Store Systems, Dollar General CorporationDonna B. Yurdin, Assistant Vice President, Human Resources, HCA