Lack of awareness

• Importance of AEC• Might left

unprepared

Not competent in

English

• Lose jobs to foreigners

• Unfamiliar with neighbours

Political and administrative

problems

• Tourism Authority of Thailand, and the Thai Tourism private sector

• Corruption

TOURISM ISSUE IN THAILAND

Source: The Nation, 2013

MUTUAL RECOGNITION ARRANGEMENT (MRA)Arrangements between two or more parties to mutually recognize or accept some or all aspects of one another’s conformity assessment results in the case of tourism certificates and qualifications.

Objectives

To facilitate mobility of Tourism Professionals

To exchange information on best

practices in competency-based

education and training

To provide cooperation across

ASEAN Member States

Benefits

Skills recognition

Improve the quality of tourism human

resources

Enhance the quality of tourism services

THE KEY ELEMENTS OF MRA – TP

ATPMC - ASEAN Tourism Professional Monitoring CommitteeNTPB - NationalTourism Professional BoardsATPRS - ASEAN Tourism Professional Registration SystemTPCB - Tourism Professional Certification Board

32 JOB TITLES AND 6 COMMON LABOUR DIVISIONS

COMPETENCY-BASED QUALIFICATIONS

Performing individual tasks Managing a range of different tasks Responding to contingencies or breakdowns

Dealing with the responsibilities of the workplace

Working with others

AIRASIA PROMOTES ASEAN AS TOURISM DESTINATION THROUGH ‘ASEAN PASS’

Target market-Asean countries

Encourage more tourism within

the region

10-flight pass at a flat rate of

RM499

20-flight pass at a flat rate of

RM999

In line with the AEC

Source: The Malay Mail, 2014