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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 1
with Erika Oliver, SHRM-SCP, PMP, MPAPositive Approach Strategist (a.k.a. Recovering Pessimist)
Presented Thursday, August 2411th Annual Summer Seminar
Happy Crap:HR Positivity Power Unleashed!
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Slide 2
Positive Psychology
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Slide 3
Positive DNA
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 4
Positive Business Partner✓31% PRODUCTIVITY
✓37% SALES
✓3 X’S CREATIVITY
✓40% PROMOTION
✓10 X’S JOB SATISFACTION
✓19% FASTER & ACCURATE
✓ATTENDANCE
✓CUSTOMER RATINGS
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Slide 5
Positivity PowerNEGATIVE POSITIVE
Thinking Critical Critical Thinking
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Slide 6
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 7
C.H.O.’s Eat P.E.A.S.!
P osition
E nergy
A ssumptions
S tart with 3GT
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Slide 8
Do you choose your Position?
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Slide 9
What are you Thinking?
THINK THIS
Capable, Competent, Complete
That’s interesting!
They (I) could …
They (I) choose …
… for NOW
NOT THAT
They should know better!
That’s dumb!
They (I) should …
They (I) have to …
It will never get better; it’s always like this!
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 10
Do you manage Energy?
Thank you for sharing!
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Slide 11
What do you Assume??
SP
EE
DB
UM
P ©
Dav
e C
over
ly.
Rep
rinte
d w
ith p
erm
issi
on.
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Slide 12
It’s All Crap
CRAPPY HAPPY
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 13
Where do you Start?
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Slide 14
A, B, C OUR POLICIES
Have well defined purpose(s)/reason(s)
Involve the team in development and review
Align with organization vision and mission
Align with personal mission and vision
Are easy to understand
Focus on “DO” rather than “NOT DO”
Are easy to locate and follow
Are flexible and regularly reviewed
Positivity Audit
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Slide 15
Positivity Audit
A, B, C OUR COMMUNICATION
Begins with what is working
Is easy to understand (one message)
Sent in the same format at the same time each time
Is interactive
Allows team participation, questions & feedback
Provides useful tools, tips, information, advice
Is timely (according to the receiver)
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 16
Tip the balance
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Slide 17
Plan at job levelOUTPUT RECEIVED
BY?CURRENT GOAL BUSINESS
STRATEGYFEEDBACK RATING
Financial
Documents &
Reports
BISD, State of MI
(Office of Great
Start), Board
On-time
quarterly
submission.
100% accuracy
and grant
adherence.
100% within
budget.
90-100% within
budget.
Reporting
requirements of
fiduciary.
Approved/Not
Approved vote
by GSC
Committee each
quarter.
B
Director’s Report Board Quarterly
submission
Stopped
providing
Verbal feedback
from committee
C
W-2 Employee
Gov’t
Accting
85%
accurate
95% on
time
90%
accurate
99% on
time
Employer
of
choice
0 complain
99% audit
100% accounting
A
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Slide 18
Positivity is a Necessity!
FOR BETTER OR FOR WORSE ©2010 Lynn Johnston Productions. Dist. By Universal Uclick.
Reprinted with permission. All rights reserved.
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Summer Seminar 2017 www.erikaoliver.com Handouts©
Slide 19
Don’t Tap Out!
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Slide 20
Certified C.H.O!
STAYING ON TOP
OF HR ISSUES
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