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REPORT 20I7 ANNUAL

ANNUAL REPORT 20I7 - SYC · 2018. 12. 7. · Its long experience of particularly supporting ... collective leadership to achieve a solid financial result for the year, reporting a

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Page 1: ANNUAL REPORT 20I7 - SYC · 2018. 12. 7. · Its long experience of particularly supporting ... collective leadership to achieve a solid financial result for the year, reporting a

REPORT20I7

ANNUAL

Page 2: ANNUAL REPORT 20I7 - SYC · 2018. 12. 7. · Its long experience of particularly supporting ... collective leadership to achieve a solid financial result for the year, reporting a
Page 3: ANNUAL REPORT 20I7 - SYC · 2018. 12. 7. · Its long experience of particularly supporting ... collective leadership to achieve a solid financial result for the year, reporting a

CONTENTS

PATRON’S

MESSAGE

4

CHAIRPERSON’S

REPORT

6

CEO’S

REPORT

8

FOCUS AREA:

WELLBEING

12

FOCUS AREA:

HOME

16

FOCUS AREA:

LEARNING

21

FOCUS AREA:

WORKING

26

PARTNERSHIP &

COMMUNITY REACH

30

FOOTPRINT

34

BOARD MEETINGS

& COMMITTEES

36

SYC BOARD

MEMBERS

38

ORGANISATIONAL

STRUCTURE

42

EXECUTIVE

MANAGEMENT

43

FINANCIALS

46

DIRECTORS’

DECLARATION

50

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4 | SYC ANNUAL REPORT 2017

PATRON’S MESSAGE

Throughout my association with SYC I have been

impressed with the consistent growth in services

that has been reported by the organisation

each year.

SYC exists to positively affect the lives of people in

need. Its long experience of particularly supporting

vulnerable young people continues to be a strong

focus of the work of the organisation. In the past

year SYC provided services to more young people

than ever before and it is a credit to the quality and

breadth of work by SYC employees.

The emphasis of SYC, through the four focus areas

of home, learning, working and wellbeing, combines

a unique capacity to integrate services to better help

people on a pathway to independence.

SYC teams this endeavour with a passion to influence

positive change in community attitudes, business

engagement and public policy in order to achieve

better outcomes and impacts. This effort creates a

lasting legacy for today and future generations. It is

an approach that I commend.

I recognise the employees and Board of SYC for

another year of hard work, dedication and results.

I also acknowledge the contributions of supporters,

donors and stakeholders to improve the reach and

impact of the services SYC provides.

I wish continued success for SYC, the people that SYC

supports and the employees of the organisation over

the year ahead.

REAR ADMIRAL THE HON KEVIN SCARCE AC CSC RAN-RTD PATRON

THE EMPHASIS OF SYC, THROUGH THE FOUR FOCUS AREAS OF HOME, LEARNING, WORKING AND WELLBEING, COMBINES A UNIQUE CAPACITY TO INTEGRATE SERVICES TO BETTER HELP PEOPLE ON A PATHWAY TO INDEPENDENCE.

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SYC ANNUAL REPORT 2017 | 5

SYC HAS A RELENTLESS BELIEF IN EVERY AUSTRALIAN AND THEIR POTENTIAL TO SUCCEED

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6 | SYC ANNUAL REPORT 2017

CHAIRPERSON’S REPORT

Over the past decade that I have had the privilege

of being a member of the Board of SYC, and

particularly as Chair for the past six years, I have

been consistently struck by the passion and

commitment of our employees towards achieving

positive outcomes and real impact in the lives of

those seeking our support.

The work that our employees do, helps vulnerable

Australians to make real change in their lives towards

a more positive future. There are tough days, no doubt,

but at SYC our employees are driven by a relentless

belief in people and their potential. It’s a big part of

why we are able to support more than 61,000 Australians

every single year and is absolutely crucial to our success

as an organisation.

Articulating the impact of that work has been an emerging

project over the past five years. Coinciding with the

release of this Annual Report, SYC will also release

our Annual Outcomes and Impacts Report for 2017.

The highlights are featured throughout this document;

the full report contains further detail on the outcomes

and impacts of SYC services whilst also outlining the

assumptions and methodology applied. I encourage you

to review this report which SYC intends to publish annually

going forward.

Turning to the year in review, I am pleased to report that

SYC has returned to a financial surplus for FY16-17. It is

only by running a financially sustainable organisation

that SYC can achieve enduring impact in the community.

It also affords the Board the opportunity to invest in

DAVID HALLETT CHAIRPERSON

areas of need that may be considered unfunded or

underfunded. This approach seeks to prove not only that

such need exists, but also that with purposeful, targeted

investment, positive impact can result.

Over the past year, SYC has invested in developing and

piloting the Sticking Together Project, operating HYPA

Housing and piloting Get Into, a youth employment

program in partnership with The Prince’s Trust. The

Chief Executive Officer’s Report provides further detail

on these initiatives.

It is only by trying new and different ways of working

that we can deepen the impact of SYC’s work in our

community. This mindset is also driving us to evolve,

adapt and change the organisation in an economic

and policy environment that is often challenging and

is certainly dynamic.

The Executive Team deserves recognition for their

collective leadership to achieve a solid financial result

for the year, reporting a surplus of $850,425. This is

consistent with comments made in this report last year

that foreshadowed a return to surplus in FY16-17

following the investments made a year earlier to extend

the reach and impact of the organisation following our

sizeable jobactive contract win.

This result is particularly pleasing when considering the

dramatic downturn in the training market, the relative

flat lining of the labour market and that demand for SYC

services, particularly at the crisis end of the spectrum,

continues to rise unabated. Managing the competing

demands of financial sustainability and demand for

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services is a constant tension for service providers such

as SYC and I appreciate the way our employees rise to

meet this challenge.

Our stakeholders, donors and supporters significantly

assist SYC to meet high levels of demand for our services

and to develop different service responses aimed at

better addressing need. They also help us raise the

profile of our organisation. During the period under

review, many were part of our successful Guinness World

Record attempt for the largest amount of people in the

shape of a human foot. As part of the ongoing #TwoFeet

campaign, 316 supporters – including many new to SYC,

came together in Adelaide’s Light Square to create this

record. I gratefully acknowledge their contribution to

this event.

SYC is fortunate to have a Board comprised of a broad

range of skills and experience to lead the governance

and performance oversight of the organisation. Together

we share a singular focus on supporting Australians to

transition to independent and prosperous lives. I thank

my fellow Board members for their valued contribution

to the stewardship of SYC.

Finally I would like to recognise our Chief Executive

Officer, Paul Edginton, who was awarded the SYC Lifetime

Supporter Award in the period under review. This award

is made by the Board to those who provide outstanding

and enduring contributions to advancing SYC as an

organisation and to advancing the work that SYC does.

Paul has demonstrated longstanding dedication and

commitment to improving the lives of people in need in

our community. He has grown the reach and impact of

the organisation from six operating locations in Adelaide

to more than 60 locations nationally. His award is a richly

deserved accolade.

As we head towards the 60th year celebrations for SYC

in 2018, I am positive about the role that SYC plays in

our community, the way that we can grow services to

Australians and the impact that our services achieve.

I thank everyone who has contributed to SYC over the

past year and for the role that they play in helping this

organisation achieve our purpose.

David Hallett

Chairperson

CHAIRPERSON DAVID HALLETT

PRESENTING CEO PAUL

EDGINTON WITH THE 2017 LIFETIME SUPPORTER AWARD

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8 | SYC ANNUAL REPORT 2017

CEO’S REPORT

It seems that change in the environment external

to SYC – and occasional volatility – is the new

normal. So it is pleasing against this backdrop

to report a year of a record number of young

Australians supported, the success of several pilot

initiatives that we hope will evolve into broader

service streams over coming years and a solid

financial performance.

For the last two decades, SYC has consistently increased

its range of services and places where we deliver them.

We are proud to be the largest provider of employment

services in South Australia and Victoria, a specialist

provider of Disability Employment Services in South

Australia and New South Wales, a long-standing youth

homelessness provider in South Australia and to have

our Sticking Together Project pilots operational across

South Australia and Victoria. These activities are just a

selection of the many different services we provided for

more than 61,000 Australians of all ages last year. It is

sound demonstration of how SYC achieves our purpose

to be a leading not-for-profit provider of services to

Australians in need.

RECORD NUMBER OF YOUNG

AUSTRALIANS SUPPORTED

SYC was founded in Adelaide in 1958 to support young

people who were experiencing homelessness or who

were at risk of homelessness. Since that time, SYC has

evolved and grown yet we have deliberately retained a

core commitment to support vulnerable young people,

with passion, expertise and professionalism.

PAUL EDGINTON CHIEF EXECUTIVE OFFICER

In the period under review, 21,383 people – or 35 per cent

of the total number of Australians accessing our services

last year – were under the age of 25. This is a staggering

21 per cent increase on the previous year and a new

record number of young people supported by SYC in one

year. This increase is consistent across SYC’s services and

indicates that the need for a wide range of services to

support young people – particularly those who are highly

vulnerable and may have experienced disadvantage –

has never been greater.

A majority of Australians accessing our services today

are over the age of 25. Yet young people will always be a

critical focus of our work as we continue to apply our near

six decades of experience and expertise to better support

young people to create a positive life pathway.

This importance of investing in and enhancing our practice

– as referenced in SYC’s strategic plan Show Your Colours

2.0 – also saw the appointment during the period under

review of our inaugural Director for Young People and

Practice. This is a new role in the Executive Team that

has seen long-time employee Liz O’Connell assume

responsibility for driving our engagement, understanding

and practice with young people across the organisation.

This is an exciting appointment with much to emerge of

the coming year as Liz settles into this role.

HELPING YOUNG AUSTRALIANS TO STICK TO AND

STAY IN WORK

The stubborn challenge of youth unemployment in

Australia has seen SYC undertake substantial policy

and programme design thinking over the past five years.

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SYC ANNUAL REPORT 2017 | 9

Initially through our My First Job initiative, SYC has

explored long-term sustained and systemic ways to

support young people into work.

It is in the DNA of our organisation to find better ways to

support young people in their transition to independent

lives. The Sticking Together Project is our innovative

approach to youth unemployment with an aim to create

a service that helps young people ‘stick’ to work.

Further profiled elsewhere in this year’s Annual Report,

the Sticking Together Project brings together a range of

partners to whom we are most grateful, including the

Australian Department of Employment, The Australian

Centre for Social Innovation, the Lord Mayor’s Charitable

Foundation, The Wyatt Trust, Queensland University of

Technology (QUT), Queensland Treasury and Social

Ventures Australia. The Project is now running pilots

in South Australia, Queensland and Victoria that will

support over 190 young Australians to stick to work

over the year ahead.

Another partnership during the period under review

delivered strong results to support young people into

work. The Prince’s Trust Australia together with Prince’s

Trust International collaborated with SYC and completed

the six month pilot of the employer-led training

programme Get Into introduced to Australia from January

2017. Four employers completed training programs

in the pilots: aged care provider ECH, nanny services

business nannySA (Hessel Group), retail and fuel services

business On the Run (Peregrine Corporation), and a traffic

management program for Altus. More than 60 per cent of

the young people who completed Get Into have attained

and sustained work. SYC with our partners plans to

extend the Get Into model beyond South Australia

over the coming year.

CARING FOR OUR EMPLOYEES

Supporting the positive wellbeing of SYC employees

has continued to be a strong focus in the period

under review, whether through employee training and

professional development, fostering our safety culture

or through offering career progression opportunities.

SYC took this one step further in February 2017 with

the launch of the Live Well, Be Well programme to offer

all employees ideas and initiatives to better care for

their physical and mental health. Since the launch, SYC

has offered access to discounted gym memberships,

preferred rates for private health insurance, support for

smokers seeking to quit as well as access to a range of

resources to improve mental health.

It is a strong belief of SYC that a physically and emotionally

safe workplace is important to optimising the performance

of our people and our organisation – and therefore the

impact of our services on Australians in need. This means

supporting our employees to the extent possible to have

balance across all dimensions of their life. We have been

pleased with the uptake of the Live Well, Be Well initiatives

to date and intend to expand the offers available to

employees over the coming year.

IMPROVED FINANCIAL PERFORMANCE

SYC reported a surplus for the financial year of $850,425

representing a significant improvement on the previous

year which reported a statutory loss for the period. The

financial performance is consistent with my comments in

this report last year and is important so that SYC can again

retain earnings to support further growth and extension

of services to 2020.

IMPLEMENTING OUR STRATEGY

Extending and deepening the work of SYC across

our four focus areas of Learning, Working, Home and

Wellbeing continues to be a strategic focus. Our Show

Your Colours 2.0 strategic plan set Footprint, Practice,

Voice, Influence, Technology & Connectivity and

Partnerships as our six strategic priorities. We have

made good progress in achieving our aspirations as

outlined in this Annual Report. Over the year ahead,

the Board and Executive Team will be considering

how our strategy evolves from 2018.

Whilst the strategy may change, the support of

our partners, supporters, donors and stakeholders

will continue to be integral to our success as an

organisation. We remain grateful for their generous

contributions to SYC and for their endorsement of

our work in the community.

THE YEAR AHEAD

As noted at the beginning of this report, change in the

external environment is the new normal.

For SYC over the coming year, this means that we will

have the opportunity to bid to expand our footprint

in Disability Employment Services, we will commence

delivering the Sticking Together Project pilots in the

Queensland locations of Cairns, Townsville and Logan

and we will continue to reshape our registered training

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10 | SYC ANNUAL REPORT 2017

organisation that has been buffeted in recent years by

major shifts in the training market.

We will also see a number of our services for young

people come up for tender, particularly in the youth

homelessness area where a new National Housing and

Homelessness Agreement is presently being negotiated

between the states and the federal government.

The current agreement funds our crisis homelessness

services for young people and at the time of writing

this report it is unclear what form the new funding

arrangements will take. SYC is strongly advocating to

governments that specialist homelessness responses

for young people are important to support this

highly vulnerable cohort onto a positive pathway.

Notwithstanding the current uncertainty, I look forward

to being able to provide positive commentary on this

subject next year.

As we reach the major milestone of our 60th year of

operating, SYC remains committed to providing support

to Australians in need with a focus on and specialise

in young people. I am proud of the work that our

organisation does every single day to help people

achieve independence and prosperity in their lives.

I thank my Executive Team and the Board for their

contributions. I am proud to lead a team of dedicated

people across four states who come to work every day

to help others. I thank them sincerely for their efforts.

Paul Edginton

Chief Executive Officer

SYC SUPPORTS MORE THAN 61,000 AUSTRALIANS ACROSS OUR FOCUS AREAS.

SNAPSHOT

61,943AUSTRALIANS SUPPORTED BY SYC

OF THESE:

JOB PROSPECTS

TRAINING PROSPECTS

HYPA

49,949

4,834

7,160

JOB PROSPECTS

TRAINING PROSPECTS

HYPA

14,852

1,975

4,556

HIGH LEVEL SUMMARY

YOUNG PEOPLE (15-25)

CEO PAUL EDGINTON PICTURED WITH

JANINE KIRK AM, CHIEF EXECUTIVE,

THE PRINCE’S TRUST AUSTRALIA AND

DAME MARTINA MILBURN DCVO CBE,

GROUP CEO, THE PRINCE’S TRUST

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EYSYC, through youth services division, HYPA, has been

EY Adelaide’s Local Focus Charity since April 2016.

In that time, EY and their employees, have provided

monthly salary contributions to support HYPA Housing

service delivery, supported the Guinness World Record

Attempt, #TeamHYPA in the City-Bay, as well as supporting

the 2017 Holiday Appeal by providing donations of

Christmas gifts and food for hampers for HYPA clients.

THE GENEROUS SUPPORT OF OUR PARTNERS ALLOW US TO HAVE A MUCH GREATER REACH AND IMPACT IN THE COMMUNITY.

JOINT EY #TEAMHYPA 2017 CITY-BAY PARTICIPANTS

EY DONATION

EY EMPLOYEE GIVING (MATCHED BY EY)

$10,000 80

$4951.25

MICHAEL KINNANE, EY’S DIRECTOR ADVISORY,

MEMBER OF THE SYC FUNDRAISING COMMITTEE

EY HAS PROVIDED MANY HOURS OF PRO-BONO

SUPPORT FOR SYC TO DEVELOP A SUSTAINABLE

MODEL TO DELIVER HYPA HOUSING IN AUSTRALIA

EY REPRESENTING #TEAMHYPA

IN THE 2016 CITY TO BAY

PARTNER PROFILE

SYC ANNUAL REPORT 2017 | 11

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12 | SYC ANNUAL REPORT 2017

WELLBEING

When Michael’s mother passed away

suddenly, life as he knew it changed

forever. He faced an uncertain future and

had trouble dealing with the complexity

of his situation.

This led to him becoming dependant on drugs,

turning to crime, disconnecting from his family

and spiralling into a deep depression. Michael

was hospitalised after attempting to take his life

and this was a turning point for him to get help.

Michael was referred to the ReBoot program

for support and his life has been transformed

as a result. After graduating from the program

he now has stable accommodation, he is

studying Kitchen Operations and undertaking

work experience. He has reconnected with his

family and is working towards opening up his

own restaurant one day.

“When I started ReBoot I was on the wrong

path, but since completing the program my life

is different. I’ve now got somewhere to live, I’ve

completed a course in Kitchen Operations and

about to start a business management course,

as one day I want to open my own restaurant.

I’ve also reconnected with my sister who didn’t

want to see me and now we are really close”

Note: The name of this young person has been

changed to protect their privacy.

CASE STUDY MICHAEL

The ReBoot program supports young people aged

between 14-18 years that are involved with the

youth justice system who want to make positive

changes in their lives.

The young people work with case managers and peer

mentors to identify and achieve their personal goals,

reconnect with family, school, or employment

REBOOT

YOUNG PEOPLE ENGAGED IN COMMUNITY 30

NUMBER OF CLIENTS REFERRED & ASSESSED

CLIENTS ACCEPTED ONTO THE PROGRAM 41

87

and address their offending behaviours. As part of the

program, participants take part in Operation Flinders

camp where they engage with experienced staff and

mentors in an intensive environment to break away

from their past and grow as valued members of

the community.

YOUNG PEOPLE ASSISTED TO ENGAGE IN EMPLOYMENT & FURTHER PROGRAMS

38

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SYC ANNUAL REPORT 2017 | 13

The Indi program educates young people on the

foundations of creating healthy and respectful

spousal relationships and it works to challenge

preconceived ideas on gender stereotypes,

masculinity and gender equality.

The program has been successfully delivered out

of Mount Gambier, teaching local participants how

to recognise risk factors for domestic violence in

relationships and how to access victim support

services in their area. The program is delivered in a

group setting to create positive peer discussion and

to allow personal experiences and coping strategies

to be shared amongst participants.

INDINUMBER OF PARTICIPANTS

NO. OF YOUNG PEOPLE WHO COMPLETED THE PROGRAM

26

51

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14 | SYC ANNUAL REPORT 2017

The volunteer’s program supports the successful

delivery of a number of HYPA programs and

this reporting year a $20,000 grant from the

Department for Communities and Social

Inclusion (DCSI) funded the creation of the

HYPA Professional Development Program.

This consists of a structured course for volunteers

comprising of 12 training sessions to increase skills and

knowledge to positively affect the services they provide to

young clients. These skills will not only improve their work

with HYPA, but combined with their on-the-job training,

will enhance their employability and career prospects

into the future.

Thank you to all the volunteers who generously volunteer

their personal time every week to help HYPA have greater

reach and impact in the lives of young people accessing

a variety of services. Your generosity allows more young

people to get their driver’s license, learn literacy and

numeracy skills, receive assistance to job search, build

social skills from 1:1 mentorship and many other

opportunities that would otherwise not be available

to them.

VOLUNTEERS

TAKING AN HOLISTIC APPROACH TO ASSIST OUR CLIENTS TO FOCUS ON POSITIVE HEALTH & QUALITY OF LIFE.

NEW RECRUITS 64ACTIVE VOLUNTEERS

VOLUNTEER HOURS

4557

NUMBER OF YOUNG PEOPLE PAIRED WITH A MENTOR 14

37

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SYC ANNUAL REPORT 2017 | 15

HYPA Homes support young people under the

Guardianship of the Minister and provide them

with a stable and secure home environment to

move on from their past and rebuild their lives.

The young people are supported with a therapeutic

model of care to ensure their psychological and

emotional needs are being met while they work

on completing their education and improving their

social development and life skills. Two properties were

purchased this reporting year so young residents can be

assured consistency in their living location and premises.

HYPA HOMES

Isabel came to HYPA Homes from a highly

dysfunctional family background having

endured severe abuse and trauma for all

of her short life.

She was 14 years of age, but due to an intellectual

disability has the mental ability of an eight year old.

Upon presentation Isabel had severe PTSD

flashbacks, she couldn’t trust anyone around her, she

was unable to speak freely or express her needs and

couldn’t manage unfamiliar situations of any type.

Isabel has now lived in HYPA Homes for three years

and has formed trusting relationships with carers,

attends school full-time, communicates freely and

openly and no longer suffers flashbacks. She cooks

regular meals for her 3 HYPA siblings and carers and

they have bonded as a family unit. Isabel’s trauma is

now not who she is, it is just a part of her past and

she accepts that she is worthy of care, love and

good things.

Isabel is now nearly 18 and will be moving out of

HYPA Homes into independent living. She will

continue to attend school full-time and also

undertake work experience to prepare her for the

work-force. Isabel will always remain in contact with

her HYPA family through their scheduled fortnightly

dinners and with regular phone contact.

Note: The name of this young person has been

changed to protect their privacy.

CASE STUDY ISABEL

PHaMs provides increased opportunities for recovery for

people whose lives are severely affected by mental illness,

by helping them to overcome social isolation and increase

their connections to the community. People are

supported through a recovery focused and strengths

based approach that recognises recovery as a personal

journey driven by the participant.

PHaMs, PERSONAL HELPERS AND MENTORS

TOTAL PEOPLE SUPPORTED BY PHaMs

313OUTCOMES ACHIEVED

ACHIEVED A MENTAL HEALTH OUTCOME

83

ACHIEVED AN EMPLOYMENT OR TRAINING OUTCOME

35

HOUSING OUTCOMES

47

FINANCIAL OUTCOMES

12

SUBSTANCE USE OUTCOMES

16

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16 | SYC ANNUAL REPORT 2017

HOME

Trace-A-Place offers a shopfront service in

Adelaide’s CBD providing support services for

young people aged 15-25 who are experiencing,

or at risk of homelessness. Support is provided

in one of three ways:

YOUTH SPACE

Youth Space, incorporating the HYPA Breakfast

Club, supports the immediate needs of young people

presenting themselves who don’t necessarily need

accommodation. Support is provided in the way of meals,

shower facilities, toiletries, internet, phone chargers, bus

tickets etc. Youth Space provides an opportunity for HYPA

staff to foster positive relationships with young people so

they are aware of further homelessness services they can

access if required, or when they are comfortable to do so.

YOUTH GATEWAY

The Youth Gateway supports young people needing crisis

accommodation including referrals to emergency and

longer term youth specific housing options. The Youth

Gateway has seen a 93 per cent increase in presentations

during the reporting year, continuing the growing trend

from 2015-16 which saw a 77 per cent increase. HYPA

responded to this demand by extending Trace-A-Place

shop-front opening times from 7am to 7pm, Monday to

Friday and has also formed new working partnerships

with OzHarvest and Orange Sky Laundry.

TRACE-A-PLACEINCREASE IN TOTAL PRESENTATIONS FROM 2015/16

YOUTH GATEWAY TOTAL PRESENTATIONS BY YOUNG PEOPLE

INDIVIDUAL CLIENTS IN CRISIS SUPPORTED 610

4548

ACCOMMODATION OUTCOMES

93%

PLACEMENTS INTO YOUTH HOMELESSNESS ACCOMMODATION

PLACEMENTS INTO MAINSTREAM HOMELESSNESS SERVICES

SLEPT ROUGH

WITH FRIENDS OR FAMILY

HOSPITAL, SOBERING UP UNIT, MENTAL HEALTH FACILITY, CORRECTIONAL FACILITY

MOTEL, BACKPACKERS OR OTHER ACCOMMODATION

UNKNOWN

165

132

127

145

846

132

127

39%

CLIENTS PRESENTED WERE EXPERIENCING MENTAL HEALTH ISSUES

43%

CLIENTS PRESENTED DUE TO EXPERIENCING A HOUSING CRISIS

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SYC ANNUAL REPORT 2017 | 17

EASTERN ADELAIDE YOUTH

HOMELESSNESS SERVICE

EAYHS provides homelessness support services to young

people who are based, or are transient, in the inner-

eastern suburbs of Adelaide.

The service works with the young people to stabilise their

life, access and maintain housing in their region of choice,

link with essential support services and has a strong focus

on creating education and employment pathways. It works

in conjunction with Trace-A-Place services by providing

young people with intensive case management and

outreach support services to plan their successful

transition out of homelessness. The path out of

homelessness can be challenging and complex and

requires the integration of multiple services to allow

a young person to sustainably exit.

AVERAGE LENGTH OF SUPPORT PROVIDED PER YOUNG PERSON

NUMBER OF CLIENTS SUPPORTED

INCREASE IN TOTAL CLIENTS FROM 2015-16

543

66DAYS

40%

CLIENTS PRESENTED WERE EXPERIENCING MENTAL HEALTH ISSUES

CLIENTS PRESENTED DUE TO EXPERIENCING A HOUSING CRISIS

44% 32%

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18 | SYC ANNUAL REPORT 2017

TIAS provides free and independent advice and advocacy

to South Australian tenants on low incomes to help them

sustain their tenancy agreements in private rental, public

or community housing. TIAS can offer advice and

information on tenancy issues including:

• Leases

• Bond disputes

• Property maintenance

• SACAT processes

• Rent arrears

• Financial counselling referrals

• Housing SA and Community Housing processes & appeals

TIAS TENANTS’ INFORMATION & ADVISORY SERVICE

WORKING WITH OUR CLIENTS TO HAVE A STABLE HOME, A SENSE OF HOME AND TO FEEL SAFE AT HOME.

SYC has partnered with Housing SA, Hutt St Centre,

Uniting Communities and Baptist Care to deliver the Inner

City Street Crew to provide specialist advice and counsel

to people sleeping rough on the streets of Adelaide. The

team’s main focus is to connect with vulnerable young

people to ensure they are aware of the services available

to them and to provide assistance connecting with them

to begin their journey out of homelessness. They can also

provide basic assistance with water, food and sleeping

bags when required. The Street Crew work on the ground

7 days a week from 7am-7pm in the Adelaide CBD and

provide a telephone service also.

STREET CREW

ENQUIRIES RECEIVED FOR TIAS

5,563CASES OPENED

210CASES CLOSED

178

POSITIVE OUTCOME FOR CLIENT AT RISK OF HOMELESSNESS ACHIEVED 79

NUMBER OF TRIBUNAL OUTCOMES 166

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SYC ANNUAL REPORT 2017 | 19

HYPA Housing offers young people aged 17 – 25 years

who are experiencing or at-risk of homelessness a safe

and affordable mid-term housing option while they work

towards moving into independent housing. Without safe

and affordable housing a young person’s capacity to stay

at school, in training or employment is severely limited.

The HYPA Housing model offers case managers

HYPA HOUSINGBrahdilleone came into contact with HYPA when he was

20 years old and had been couch surfing for several

months at friends’ houses. He wanted to complete his

SACE, but wasn’t sure if he had the mental capacity to

focus on studying when he didn’t know where he would

be sleeping each night. Since moving into his own HYPA

Housing apartment Brahdilleone’s marks went from D’s

to B’s and A’s and he has been able to complete his SACE

and start studying a Diploma of Enrolled Nursing.

“Being provided a safe space to study and relax allowed

me to complete my SACE and start studying nursing,

which has been my dream job for basically as long as

I remember, so I’m thrilled to be doing that,”

Brahdilleone said.

“HYPA Housing gave me stability, control and support

over my life. For the first time I have been able to

plan my study, when and what I am going to eat in an

environment where I have been able to build friendships

with other HYPA Housing tenants and others in my

community. My overall quality of life has increased

exponentially,” he said.

Brahdilleone will be living in a HYPA Housing apartment

for another 12 months by which time he will have

finished his diploma and plans to gain paid work in

the aged care sector. He wants to move into a private

rental property and ensure he takes care of his

personal health and wellbeing as he has been doing in

HYPA Housing. Brahdilleone has learnt skills that will

support his next stage in life including cooking and

cleaning classes, a budgeting workshop, general life

skills and a lifelong community of friends and support

network that he will remain in contact with after exiting.

CLIENTS ENGAGED IN EDUCATION, TRAINING OR EMPLOYMENT

NUMBER OF CLIENTS/TENANTS

NUMBER OF YOUNG PEOPLE THAT ACHIEVED EDUCATION OUTCOMES

EXITS TO INDEPENDENT HOUSING

and mentors who work with tenants to improve their

situation and develop independent living skills, including

budgeting and managing their relationships with peers

and neighbours. Tenants leave HYPA Housing with a

rental referral, improved living skills and a pathway into

longer-term accommodation.

NUMBER OF ACCOMPANYING CHILDREN

64

1

100%

11

CASE STUDY BRAHDILLEONE

73%

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MACQUARIE GROUPMacquarie Private Wealth Adelaide has been

a supporter of SYC for more than a decade.

The company has supported various events throughout

this time including SYC’s annual Gala Quiz Night at

both Gold and Supporter level, assisted with the

establishment of the SYC Fundraising Committee

in 2013 and sponsoring the Adopt-A-HYPA Housing

Apartment program. SYC’s Chief Executive, Paul

Edginton is a previous winner of the Macquarie David

Clarke Social Innovation Fellowship.

A snapshot of Macquarie’s support in 2016/17:

• Adopt-A-HYPA Housing Apartment program sponsor;

• Supporter Sponsorship, 2017 HYPA Boileau Gala

Quiz Night;

• Sponsor, 2016 HYPA Golf Day;

• Kieran Purcell, State Manager – SA, Macquarie Private

Wealth, Member (Immediate Past Chairperson) of

SYC Fundraising Committee.

ACADEMY SERVICES Academy Services partnered with SYC in 2010 as official

cleaning partner and since this time their support has

expanded into other areas of the business.

In 2013 they were inaugural sponsors of the Adopt-A-

HYPA Housing Apartment program and have supported

the program every year since this time helping more

young people to stand on their own #TwoFeet. Academy

Services are also long term supporters of the annual

Gala Quiz Night and utilize Job Prospects for their

recruitment needs.

HYPA GOLF DAY SPONSOR

ADOPT-A-HYPA HOUSING APARTMENT PROGRAM SPONSOR

KIERAN PURCELL, STATE MANAGER – SA,

MACQUARIE PRIVATE WEALTH, MEMBER

(IMMEDIATE PAST CHAIRPERSON) OF SYC FUNDRAISING COMMITTEE

$16.5k

HYPA BOILEAU GALA QUIZ NIGHT SPONSOR

HYPA BOILEAU GALA QUIZ NIGHT SPONSOR

ADOPT-A-HYPA HOUSING APARTMENT PROGRAM SPONSOR

PARTNER PROFILE

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SYC ANNUAL REPORT 2017 | 21

LEARNING

Flexible Learning Options (FLO) is a South Australian State

Government funded program targeted at young people

who are totally disengaged from mainstream school.

HYPA case managers work with students individually

and within group programs to address their barriers

to education and support their return to school or

engagement in other learning or employment options.

Case managers will also make appropriate connections

with specialist services and accredited learning programs

suitable for the young people’s individual needs.

The specialist streams of FLO – youth justice and

homelessness provide targeted assistance for those

young people with additional barriers to completing

educational attainment and having employment

opportunities in their future.

FLEXIBLE LEARNING OPTIONS

TOTAL STUDENTS EXITED

163

NUMBER OF STUDENTS ENGAGED 383CONTINUING STUDENTS 2016-17 CALENDAR YEAR

143

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Leilani joined the BOLT Program in early 2016 after

disengaging from mainstream schooling and other

FLO programs that she found too structured.

Leilani has come from a background of significant trauma

and has an unstable family life. She responded very well to

the reliability, safety and support that BOLT provided her.

Leilani said that BOLT has not only provided a safe place,

but has also challenged her to work on both her personal

and academic goals for the future.

“BOLT is a place where I am accepted for being myself

and they help and support me in every way, they are

like a family to me. They have made me realise my

strengths and supported me to use them in all things I

do, thanks to BOLT I know I can do whatever I want to

in the future,” she said.

Leilani has worked hard to become a leader and mentor

in the classroom, helping others transition to the program

and build a sense of belonging. She has a positive attitude

and enthusiasm to her work and a relentless passion to

succeed. Leilani now has a part-time job, has obtained her

learner’s permit and is completing a certificate II in

Hospitality. She was also recently awarded the 2017

NAIDOC Youth Achievement Award by Campbelltown City

Council for her outstanding personal achievements and

the leadership she is providing to her peers. Leilani will be

starting a foundations course at university in 2018 and is

currently deciding on a career path. She wants to use her

personal experience to help others and is currently

deciding between being a police officer or a lawyer. She

will continue to engage with the BOLT Program into the

future as a student mentor through the alumni program.

CASE STUDY LEILANI

Mainstream schooling is not a suitable education option

for all young people and BOLT offers a strengths based

learning program linked to SACE and includes non-

accredited modules designed to enhance life skills and

employability. The program is provided in collaboration

with the University of South Australia and is run out of 2

locations in the eastern and northern suburbs of Adelaide.

BOLT

NUMBER OF STUDENTS ENGAGED

CONTINUING STUDENTS 2016-17 CALENDAR YEAR 10

64EXIT/TRANSITION OUTCOMES

RETURNED TO MAINSTREAM SCHOOL6

GAINED EMPLOYMENT

ACTIVELY SEEKING EMPLOYMENT

GAINED APPRENTICESHIP

PROGRESSED INTO FURTHER EDUCATION

PROGRESSED TO UNIVERSITY

COMPLETED SACE STAGE 1

6

1

4

4

1

5

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SYC ANNUAL REPORT 2017 | 23

ENABLING OUR CLIENTS TO ACQUIRE KNOWLEDGE, SKILLS AND METHODS THAT CAN BE RETAINED AND APPLIED.

Studio West provides a mainstream schooling

alternative for 13-17 year old FLO enrolled

students providing a specialised education

model to support the successful engagement

and retention of students.

The program incorporates a registered teacher to

deliver a conventional syllabus and also a case manager

to focus on student’s personal wellbeing and issues that

may affect their engagement in school. The program

aims to empower young people to make positive

choices and gain the necessary skills to become life-

long independent learners.

STUDIO WESTNUMBER OF STUDENTS ENGAGED

63CONTINUING STUDENTS 2016-17 CALENDAR YEAR

30TOTAL STUDENTS EXITED 16LEARNING ENGAGEMENT

INVOLVED IN ACCREDITED LEARNING

COMPLETED A VOCATIONAL, EDUCATION AND TRAINING QUALIFICATION

10100%

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Training Prospects student, Nick Artis,

was named 2016 Vocational, Education

and Training Student of the Year and

also Australian School Based Apprentice

of the Year at the Northern Adelaide

State Secondary Schools’ Alliance

(NASSSA) Awards.

Nick’s journey started with the successful

completion of a Certificate II in an Engineering

Vocational, Education and Training course

through the Training Prospects program at

Parafield Gardens High School. This lead directly

to him being offered a school based

apprenticeship with a local employer.

Both awards recognise Nick’s strong work ethic,

commitment and reliability. His trainers all agree

that he quietly completes his work to a high

standard and is highly thought of by his

employer, trainers and teachers alike.

Nick has now completed his SACE requirements

and is working full-time and looking forward to

his future in the Engineering industry.

“It’s great to be finishing school with a job, I am

looking forward to seeing what opportunities

come along,” Nick says.

CASE STUDY NICK

Training Prospects is a Registered Training

Organisation that delivers flexible training

solutions focused on the needs of students,

employers and the labor market across

multiple qualifications.

It provides strong working relationships with

organisations and students to create tailored learning

TRAINING PROSPECTS

TOTAL NO. OF STUDENTS ENROLLED

outcomes and successful employment pathways.

Training is offered through apprenticeships, short

programs and customised training packages for

organisations. Training Prospects a leading Vocational,

Education and Training in Schools provider in South

Australia.

EMPLOYERS WORKING WITH US SHORT COURSES

864

4834

VOCATIONAL, EDUCATION AND TRAINING IN SCHOOLS

OF THESE:

APPRENTICESHIPS & TRAINEESHIPS

1137

3301

396

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PRINCE’S TRUST PARTNERSHIPSYC is excited to have partnered with

Prince’s Trust International and Prince’s

Trust Australia in 2017 to deliver the ‘Get Into’

employment pilot program, which is a unique

employment model that has helped over 18,000

young people into work in the UK.

The program is designed for unemployed young

people to undertake training with organisations

to develop sector-specific employability skills,

vocational skills and gain work experience that

will ultimately get them into jobs.

SYC worked with local employers including: Hessel

Group, Peregrine Corporation (OTR), ECH and

Altus to offer five programs in the areas of Child

Care, Retail, Social Care and Traffic Management.

Delivery of the pilot was supported by Project

Manager Maddy Kavanagh, who was seconded

from Prince’s Trust International in the UK, to

provide insight and support and this contributed

to the project’s successful outcomes. A ceremony

was held at Government House to celebrate the

achievements of the participants and acknowledge

the contributions of the local employers who

took part.

PARTNER PROFILE

PLACED INTO JOBS

YOUNG PEOPLE BEGAN TRAINING

YOUNG PEOPLE COMPLETED TRAINING

61

PROGRAMS5

YOUNG PEOPLE COMPLETED TRAINING

54

PLACED INTO JOBS WITH HOST EMPLOYERS

33

4COMPLETERS ASSISTED TO FIND OTHER WORK

89%

29CLIENTS STILL IN EMPLOYMENT WITH THEIR GET INTO EMPLOYER

CELEBRATING THE GET INTO

GRADUATION AT GOVERNMENT HOUSE

SYC ANNUAL REPORT 2017 | 25

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26 | SYC ANNUAL REPORT 2017

WORKING

Sticking Together is an SYC initiative providing

post-placement coaching for young Australians and

their employers to assist with the development of

non-vocational skills required to help young people

stick to sustained employment.

The program runs over a 60 week period during which time

coaches build trusting relationships with young participants

and together they work on employability skills and personal

barriers affecting employment including home, health and

relationship challenges.

The service targets young job seekers (18-25) who have

been assessed by the Department of Employment as

Stream B and C, meaning they have complex or multiple

barriers to employment. This may include young people

with Indigenous or refugee status, disability or medical

conditions, criminal convictions, or personal factors

affecting their ability to work.

Coaches work closely with employers also to ensure

open communication channels are maintained and higher

employee performance and retention rates are achieved.

Employers are fundamental in the success of the program,

the training and positive work culture they provide play a

significant role in the participant’s experience. If a young

person is successfully employed for a 60 week period they

are likely to remain in employment for their future.

STICKING TOGETHER

NUMBER OF YOUNG PEOPLE INVOLVED

YOUNG PEOPLE IN WORK

100

2412 WEEK JOB OUTCOMES IN FIRST 26 WEEKS

61

HOURS WORKED 28,258

HOURS OF TRAINING COMPLETED

5,425

HOURS OF VOLUNTEERING COMPLETED

980

HOURS OF CONTACT WITH COACH

1,115

STICKING TOGETHER

COACH KARA MEETING

WITH A PARTICIPANT

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SYC ANNUAL REPORT 2017 | 27

JOB SEEKERS ASSISTED

49,949

TOTAL JOB PLACEMENTS FOR YOUNG PEOPLE

5,826TOTAL 26 WEEK JOB OUTCOMES

SYC delivers a variety of government programs including

jobactive, TTW (Transition to Work), ParentsNext, and DES

(Disability Employment Services), across 45 sites in South

Australia, Victoria and New South Wales. Clients range in

ages, backgrounds and abilities resulting in the necessity

of an individualised service delivery to get clients into

work, or training and upskilling them accordingly.

JOB PROSPECTS

OF THESE:

JOBACTIVE CLIENTS

DES-ESS CLIENTS

PARENTSNEXT CLIENTS

48,064

531

1,354

CULTURALLY AND LINGUISTICALLY DIVERSE

12,349

PEOPLE WITH A DISABILITY

10,422

HOMELESS / AT RISK OF

3,946

INDIGENOUS

2,103

5,568AVERAGE NUMBER OF PLACEMENTS PER MONTH 1,458 TOTAL JOB OUTCOMES FOR

YOUNG PEOPLE (26 WEEKS) 1,920

OF THIS:

INCREASE FROM 2015/16 43%

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28 | SYC ANNUAL REPORT 2017

Transition to Work is a service to support young people aged

15-21 on their journey to employment. It provides intensive,

pre-employment support to improve the work-readiness of

young people to help them gain work, including

apprenticeships and traineeships, or education.

Participants will have access to:

• Information about work or study options

• Training and support to prepare for work

• Support to commence study

• Support to write a resume and job application

• Learning how to stand out in an interview

• Workplace tours or work experience

TRANSITION TO WORK

HELPING OUR CLIENTS TO GAIN AND SUSTAIN EMPLOYMENT IN ALL ITS FORMS.

CLIENTS ASSISTED

1,087PLACEMENTS INTO EMPLOYMENT

EDUCATION OUTCOMES

390

55

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SYC ANNUAL REPORT 2017 | 29

ParentsNext, a Department of Employment

funded specialised support service, provides

eligible parents with children under 6 support

to plan and prepare for employment by the

time their children reach school age.

Parents of young children may have been out of the

workforce for an extended period of time, or have

never held a job, and by up skilling and supporting

their return to the workforce, it is more likely to be

a successful experience.

ParentsNext works with parents to:

• identify education and employment goals

• develop a pathway to achieve goals

• access support services in local communities

• combine preparing for work with parenting

responsibilities.

Parents can also receive guidance to increase their

qualifications, identify and address personal challenges

to gaining employment, gain access to child care

assistance and develop new skills that enhance

employment prospects.

PARENTSNEXT Jessica became a parent at a young age

which resulted in her leaving school and

becoming socially isolated. Her whole focus

changed to caring for her young children

and she wasn’t thinking about planning for

the future, returning to education or

entering the workforce.

Jessica connected with the ParentsNext program

through SYC and it has not only helped her

engage with the community, she has started

studying, undertaking work experience and

planning for her family’s future.

“I never had a goal before I started going to

ParentsNext and now I want to be a community

worker,” Jessica said.

“Since I’ve started studying I’ve seen growth. It

makes me feel like I’m evolving and getting better

at things.

“I’m different now thanks to ParentsNext. I’m

motivated, I’m super keen to go out and do

something and before I wasn’t. I’ve already seen

a change in my kids, they’re excited now to go

to school and crèche,” she said.

CASE STUDY JESSICA

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PARTNERSHIP AND COMMUNITY REACH

The 2017 HYPA Boileau Gala Quiz Night was the

biggest and most successful quiz night to date

selling out to over 600 guests and raising a record

amount of funds for HYPA Housing.

The room was full of glitz and glamour to compliment the

gala theme and guests were entertained by MC Michael

Smyth and were kept busy perusing the array of silent

auction items on offer.

Telstra came home winners on the night and won the

amazing prize of blending their own wines at d’Arenberg’s

cellar door and Les Switala took away a brand new car as

the main winner in the #TwoFeet raffle.

A highlight of the night was when a previous HYPA

Housing tenant shared her inspirational story on stage

giving guests an insight into how HYPA changed her life for

the better. Also, CEO Paul Edginton was awarded the 2017

SYC Lifetime Supporter Award for his longstanding

commitment to the organisation and his dedication to

improving the lives of people in need.

HYPA BOILEAU GALA QUIZ NIGHT

LIVE AUCTION ITEMS7

GUESTS603

VOLUNTEERS

25

RAISED$63k

121 SILENT AUCTION ITEMS

ANGELIQUE BOILEAU PICTURED WITH

CHAIRPERSON DAVID HALLETT AT THE

2017 HYPA BOILEAU QUIZ NIGHT

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BOILEAU Boileau Business Technology has been the major

supporter of SYC’s annual Quiz Night event for 10

years. Through the generous donation of auction

items, together with sponsorship and connections

to other event partners, Boileau has been critical to

the success of this event for SYC.

The HYPA Boileau Gala Quiz Night is Adelaide’s

Premier Quiz event. Who says a quiz can’t be a

glamorous affair!

Additionally, Boileau are SYC’s printer and printing

technology partner – allowing SYC to have flexible

technology solutions around Australia.

SUPPORTER OF HYPA GALA QUIZ FOR

ANGELIQUE BOILEAU, A SYC

LIFETIME SUPPORTER AWARD

RECIPIENT, IS AN INAUGURAL

MEMBER OF THE SYC

FUNDRAISING COMMITTEE

HYPA BOILEAU GALA QUIZ NIGHT PARTNER

PARTNER PROFILE

SINGAPORE AIRLINESSYC greatly appreciates the efforts of the

Singapore Airlines Adelaide office.

Singapore Airlines have been a substantial supporter

of the HYPA Gala Quiz Night since 2015, providing

both flights utilised as the major live auction item to

Singapore and Europe, whilst also helping to increase the

awareness of HYPA and our programs since this time.

HYPA GALA QUIZ NIGHT SPONSOR

INCREASING THE

AWARENESS OF HYPA

AND SYC PROGRAMS

HYPA GOLF DAY SUPPORTER

10YEARS

SYC ANNUAL REPORT 2017 | 31

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The 2017 EOFY appeal was sponsored by Harvey

Norman, AH Beard and Sleepmaker who collectively

donated 12 beds and linen packs, worth nearly

$8000, which was greatly appreciated by HYPA

Homes residents.

An advertising campaign was run through June with

NOVA 919 and incorporated HYPA ambassador, Shane

Lowe, who shared his personal experience of sleeping

rough during his teens as part of the promotion. New

supporters came on board for the appeal and donated

to HYPA for the first time, contributing to the overall

success of the appeal.

HYPA #TWOFEET EOFY APPEAL

The 2016/17 holiday appeal allowed us to provide

over 250 gifts to young people who were accessing

HYPA services over the holiday period.

We distributed many small gifts, like mobile phones and

food packs, but for one young person in need we were

HYPA #TWOFEET HOLIDAY APPEAL

able to have a greater impact and provide them with a

washing machine. This was the first time some young

people had spent the holidays alone and receiving a gift

had a positive effect on their confidence and self-worth.

EOFY APPEAL

HOLIDAY APPEAL

IN KIND

CASH

$9,244

$50,945

$60,189 $22,218

IN KIND

CASH

$13,163

$9,055

PARTNERSHIP AND COMMUNITY REACH

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SYC ANNUAL REPORT 2017 | 33

On Thursday 27 October 2016, 316 people and

20 volunteers came together at Light Square,

Adelaide to support HYPA and set a new Guinness

World Record for the most number of people in

the form of a human foot!

The square was abuzz with food vans, Nova’s Casanova

Street Team, local schools, staff, stakeholders and

a representative from Guinness World Records who

made the official announcement on the day. Shane

Lowe came on board as a HYPA ambassador for the

event and promoted it in the lead up and made a radio

cross on the day. $6000 was raised for the Geared2Drive

program from contributions from participating food

vans, #TwoFeet sock sales and donations from new

and existing stakeholders.

NEW GUINNESS WORLD RECORD

CEO PAUL EDGINTON AND CHAIRPERSON

DAVID HALLETT BEING PRESENTED WITH THE

OFFICIAL GUINNESS WORLD RECORD CERTIFICATE

AN AERIAL VIEW OF THE #TWOFEET

GUINNESS WORLD RECORD ATTEMPT

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FOOTPRINT

INNER

Adelaide

NORTH

Blair Athol

Elizabeth

Elizabeth East

Golden Grove

Mawson Lakes

Munno Para

Salisbury

Smithfield

EAST

Modbury

SOUTH

Christies Beach

Glenelg

Marion

Pasadena

WEST

Port Adelaide

Seaton

Torrensville

Westwood

Woodville

REGIONAL

Berri

Bordertown

Gawler

Goolwa

Kingscote

Kingston SE

Lameroo

Loxton

Millicent

Mount Barker

Mount Gambier

Murray Bridge

Naracoorte

Narrung

Pinnaroo

Port Augusta

Renmark

Two Wells

Waikerie

SA

Job Prospects (JP)

Training Prospects (TP)

HYPA

SYC

JP Outreach

HYPA Outreach

KEY

NSW Blacktown

INNER

Footscray

Prahran

Southbank

NORTH

Craigieburn

Epping

Heidelberg

Preston

Sunbury

EAST

Box Hill

Glen Waverley

Lilydale

Ringwood

Wantirna

SOUTH-EAST

Chadstone

Cheltenham

Cranbourne

Dandenong

Frankston

Narre Warren

Pakenham

Springvale

WEST

Airport West

Altona Meadows

Melton

Moonee Ponds

Sunshine

Watergardens

Werribee

REGIONAL

Gisborne

Romsey

Healesville

Warburton

Hastings

Mornington

Rosebud West

Whittlesea

VICTHIS SNAPSHOT IS CURRENT AS OF 30 JUNE 2017

34 | SYC ANNUAL REPORT 2017

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BOARD MEETINGS & COMMITTEES Board Meeting Date & Time Present Apologies

Tuesday,

26 July 8:00am

Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr David Grant Mr Paul Edginton

Tuesday,

30 August 8:00am

Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr Paul Edginton, Mr David Grant Nil

Tuesday,

27 September 8:00am

Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr Paul Edginton, Mr David Grant Nil

Tuesday,

25 October 8:00am

Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr Paul Di Iulio, Mr David Grant, Ms Catherine Schultz, Mr Paul Edginton Ms Arabella Branson

Tuesday,

29 November 8:00am

AGM and Board Meeting

Mr David Hallett (Chairperson), Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Mr David Grant, Ms Catherine Schultz,

Mr Paul Edginton

Nil

Tuesday,

31 January 8:00am

Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Catherine Schultz, Ms Arabella Branson, Mr Paul Edginton Mr Paul Di Iulio

Tuesday,

28 February 8:00am

Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Arabella Branson, Mr Paul Di Iulio, Mr Paul Edginton Ms Catherine Schultz

Tuesday,

28 March 8:00am

Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz,

Mr Paul Edginton

Nil

Thursday,

4 May 8:00am

Mr David Hallett (Chairperson), Mr David Grant, Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Ms Catherine Schultz,

Mr Paul Edginton

Nil

Tuesday,

30 May 8:00am

Paul Di lulio (Chairperson), Mr David Grant, Ms Arabella Branson, Ms Catherine Schultz, Mr Paul Edginton Mr David Hallett,

Mr Patrick Tapper

Tuesday,

27 June 8:00am

Mr David Hallett (Chairperson), Mr David Grant, Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Ms Catherine Schultz,

Mr Paul Edginton

Nil

SCHEDULE OF BOARD MEETINGS

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Name Position Committee memberships

Mr David Hallett Chairperson Member of Finance, Audit & Risk Committee, Governance

Committee and Growth & Assets Committee

Mr David Grant Board Member Member of Governance Committee and

Growth & Assets Committee

Ms Arabella Branson Board Member Chairperson of Governance Committee and member

of Finance, Audit & Risk Committee

Mr Paul Di Iulio Board Member Member of Growth & Assets Committee, Digital

Transformation Committee and Fundraising Committee

Ms Catherine Schultz Board Member Chairperson of Finance, Audit & Risk Committee,

Chairperson of Growth & Assets Committee and

Member of Digital Transformation Committee

Mr Patrick Tapper Board Member Chairperson of Digital Transformation Committee

and Member of Finance, Audit & Risk Committee,

Member of Growth & Assets Committee

Mr Paul Edginton CEO of SYC, Board Member Member of all Board Committees

COMMITTEE MEMBERSHIPSCommittee Chairperson

Finance, Audit and Risk Ms Catherine Schultz

Governance Ms Arabella Branson

Growth & Assets Ms Catherine Schultz

Digital Transformation Mr Patrick Tapper

Fundraising Mr Alan Tudorovic

COMMITTEES

SYC ANNUAL REPORT 2017 | 37

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38 | SYC ANNUAL REPORT 2017

SYC BOARD MEMBERS

ARABELLA BRANSON BOARD MEMBER

DAVID HALLETT CHAIRPERSON

PAUL EDGINTON CHIEF EXECUTIVE OFFICER AND BOARD MEMBER

EXPERTISE IN:

EXECUTIVE DIRECTOR OF

PRINCIPAL CONSULTANT TO

MANAGEMENT

GOVERNANCE

MARKETING

PROPERTY DEVELOPMENT

IN ADDITION TO HIS ROLE WITH SYC, MR HALLETT IS

HALLETT & CO PTY LTD, HALLETT CONSULTING,

HALLAND INVESTMENTS PTY LTD

HALATION AGENCY PTY LTD.

2006JOINED SYC BOARD

COMMERCIAL EXPERIENCE IN

AUSTRALIA & ABROAD

BA COMMUNICATION, CDC DIP, FAICD

QUALIFIED IN

CEO SINCE 2004

LEADING SYC’S TRANSFORMATION INTO ONE

OF AUSTRALIA’S MOST INNOVATIVE NOT-FOR-PROFIT

ORGANISATIONS

2002JOINED SYC

MEMBER OF

CHAIRPERSON OF

SHE HAS NOW ESTABLISHED HER OWN COMMERCIAL ADVISORY LEGAL PRACTICE.

MEMBER LAW SOCIETY OF SA

MEMBER TAXATION INSTITUTE OF SA

MEMBER LIFETIME SUPPORT AUTHORITY BOARD

(BOARD MEMBER & CHAIR OF APPLICATIONS & RULES COMMITTEE)

BOARD DIRECTOR OF THE HEART FOUNDATION SA

LAW SOCIETY OF SOUTH AUSTRALIA

GOVERNANCE COMMITTEE

2007JOINED SYC BOARD

PRACTISED COMMERCIAL TRANSACTIONAL & ADVISORY LAW

9 YEARS AT A SPECIALIST SA CORPORATE & COMMERCIAL LAW FIRM

2000SINCE

2014 MACQUARIE DAVID CLARKE SOCIAL INNOVATION FELLOWSHIP RECIPIENT

2012 HARVARD BUSINESS SCHOOL STRATEGIC PERSPECTIVE IN NON-PROFIT MANAGEMENT GRADUATE

2010 USA STUDY TOUR

2012 UK STUDY TOUR

2014 NZ STUDY TOUR

GLOBAL EXPERIENCE

2015 UK, SWITZERLAND & GERMANY STUDY TOUR

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SYC ANNUAL REPORT 2017 | 39

CATHERINE SCHULTZ BOARD MEMBER

DAVID GRANT BOARD MEMBER

EXPERTISE IN:

BOARD MEMBER SINCE MEMBER OF

OCCUPATIONAL HEALTH, SAFETY & WELFARE

HUMAN RESOURCES

INJURY MANAGEMENT

WORKERS COMPENSATION

GOVERNANCE AND GROWTH & ASSET

COMMITTEES OF THE BOARD AND EXECUTIVE

SAFETY COMMITTEE

LED A TEAM EXTENDING THROUGHOUT

1995

PREVIOUSLY…

HEALTH, SAFETY & ENVIRONMENT

MANAGER WITH ENSIGN INTERNATIONAL

ENERGY SERVICES

15 YEARS

AUSTRALASIA

AFRICA

MIDDLE EASTMEMBER OF CHAIRPERSON OF

RUNS HER OWN MANAGEMENT CONSULTANCY BUSINESS

DIRECTOR OF GOODWOOD & HIGHGATE COMMUNITY FINANCIAL SERVICES LTD

FINANCE, AUDIT & RISK COMMITTEE

GROWTH & ASSETS COMMITTEE

DIGITAL TRANSFORMATION

COMMITTEE

TREASURER OF THE BOARD

2012

15 YEARSWORKING AT THE EXECUTIVE, CEO &

BOARD LEVEL

30 YEARS’ EXPERIENCE IN THE SERVICES INDUSTRY

CHAIRPERSON OF ADELAIDE CEMETERIES AUTHORITY (ACA) BOARD

JOINED BOARD IN

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40 | SYC ANNUAL REPORT 2017

PATRICK TAPPER BOARD MEMBER

PAUL DI IULIO BOARD MEMBER

AS NON-EXECUTIVE DIRECTOR OF ASX-LISTED COMPANY SILVER CHEF LIMITED

AS NON-EXECUTIVE DIRECTOR OF ASX-LISTED REDFLOW LIMITED

CHAIRMAN OF ACURUS PTY LTD FROM ON THE BOARD

CURRENTLY SERVES:

OVER 25 YEARSEXPERIENCE IN THE

TELECOMMUNICATIONS, TECHNOLOGY, MEDIA, AND ENTERTAINMENT

INDUSTRIES

EXECUTIVE DIRECTOR & CEO OF NATIONAL

BROADBAND COMPANY, INTERNODE

PREVIOUSLY YEARS AT CAMPBELLTOWN CITY COUNCIL WHERE HE IS PRESENTLY CEO

BACKGROUND IN CIVIL ENGINEERING

CAREER IN LOCAL

GOVERNMENT

PRESIDENT NORWOOD FOOTBALL CLUB

OVER 25

EXTENSIVE EXPERIENCE IN EXECUTIVE MANAGEMENT & LEADERSHIP

BOARD MEMBER SINCE MEMBER OF

GROWTH & ASSETS, DIGITAL

TRANSFORMATION AND FUNDRAISING

COMMITTEES2011

BOARD MEMBER SINCE CHAIRPERSON OF

DIGITAL TRANSFORMATION COMMITTEE

2011 MEMBER OF

FINANCE, AUDIT & RISK COMMITTEE

GROWTH & ASSETS COMMITTEE

SYC BOARD MEMBERS

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ACCESSPAY AccessPay has been SYC’s Salary Packaging

partner since 2016.

In addition, AccessPay have looked for ways the

organisation and their employees can support and

contribute to SYC’s youth services division, HYPA.

PETER KITTLE HOLDEN Peter Kittle Holden have been supporting HYPA

clients transition through an Apprenticeship

since 2013.

Core to Peter Kittle Motor Companies mission is to

contribute to the economic and social development

of local communities. SYC and our clients within

HYPA have experienced this for many years, through

a genuine commitment to provide employment and

training to young people.

EMPLOYEE SUPPORT FOR HYPA HOLIDAY APPEAL

ACCESSPAY EMPLOYEES SUPPORTED

#TWOFEET WORLD RECORD ATTEMPT

PARTNER PROFILE

HYPA AMAZING RACE

HYPA GALA QUIZ NIGHT SPONSOR

HYPA GOLF DAY SPONSOR

HYPA GALA QUIZ NIGHT SPONSOR

THIS PETER KITTLE COMMODORE WAS ON

OFFER TO THE FIRST PARTICIPANT WHO

GOT A HOLE-IN-ONE AT THE HYPA GOLF DAY

SYC ANNUAL REPORT 2017 | 41

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PAUL EDGINTON CHIEF EXECUTIVE OFFICER

ORGANISATIONAL STRUCTURE

MICHAEL CLARK DIRECTOR OF

CORPORATE STRATEGY

RUTH GILLIES DIRECTOR OF PEOPLE

& CULTURE

SIMON MATTHEWS DIRECTOR OF

FINANCE

JANICE HOAD DIRECTOR OF HYPA

Job Prospects

Training Prospects

Communications

Technology

Partnerships

Fundraising

Development

Evaluation & Analysis

Human Resources

Industrial Relations

Payroll

Health and Safety

Quality

Risk

DAVID FURNISS DIRECTOR OF OPERATIONS

Finance

Property and Assets

LIZ O’CONNELL DIRECTOR FOR YOUNG

PEOPLE & PRACTICE

HYPA

THIS SNAPSHOT IS CURRENT AS OF 30 JUNE 2017

42 | SYC ANNUAL REPORT 2017

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SYC ANNUAL REPORT 2017 | 43

EXECUTIVE MANAGEMENT

PRINCIPAL WITH PORTER NOVELLI PRIOR TO SYC

DURING MR CLARK’S TIME AT SYC:

LED THE RESTRUCTURE OF SYC’S LEGAL ENTITY TO A COMPANY LIMITED BY GUARANTEE.

PAUL EDGINTON CHIEF EXECUTIVE OFFICER AND BOARD MEMBER

MICHAEL CLARK DIRECTOR OF CORPORATE STRATEGY

JOINED SYC2011

Experience and expertise in leading transformational projects in organisations and in providing senior counsel in corporate and government setting

DRIVING THE ORGANISATION’S MOVE INTO IMPACT MEASUREMENT & INVESTMENT.

MS GILLIES’ AREAS OF PROFESSIONAL EXPERTISE INCLUDE:

REMUNERATION STRATEGY

STRATEGIC PEOPLE SYSTEMS DEVELOPMENT

ORGANISATIONAL REVIEW

THE PEOPLE ELEMENTS OF MERGERS & ACQUISITIONS

RUTH GILLIES DIRECTOR OF PEOPLE & CULTURE

BECAME DIRECTOR OF PEOPLE & CULTURE

Manufacturing, storage and handling, commodity trading, commercial building, insurance, retailing and disability services

EXPERIENCE IN EXECUTIVE MANAGEMENT:

PRIVATE SECTOR

NOT-FOR-PROFIT SECTOR

2009

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44 | SYC ANNUAL REPORT 2017

Previously ran own business specialising in campaign management of capital development projects for not-for-profit organisations

DAVID FURNISS DIRECTOR OF OPERATIONS

JOINED SYC2007

MR FURNISS IS A GRADUATE OF THE AUSTRALIAN INSTITUTE OF COMPANY DIRECTORS

OVER 20 YEARS EXPERIENCE:WORKING IN EMPLOYMENT & TRAINING

IN THE PUBLIC & PRIVATE SECTORS

PREVIOUSLY WORKING IN ROLES INCLUDING:

SIMON MATTHEWS DIRECTOR OF FINANCE

JOINED SYC2006

HOLDS A BACHELOR OF COMMERCE FROM THE UNIVERSITY OF SA

STARTED IN ACCOUNTING FIRMS BEFORE COMMERCIAL FINANCE ROLES

EXPERIENCE IN DELIVERING STRATEGIC FINANCIAL ADVICE

WORKED IN SENIOR FINANCIAL ROLES IN NOT-FOR- PROFIT SECTOR

SYC FINANCIAL MANAGER2006SYC CHIEF FINANCIAL OFFICER2008

SYC DIRECTOR OF FINANCE2015

IS A FELLOW CERTIFIED PRACTISING ACCOUNTANT

EXPERIENCE IN UK & AUSTRALIA

EXECUTIVE MANAGEMENT

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SYC ANNUAL REPORT 2017 | 45

EMPOWERS YOUNG PEOPLE TO HAVE A VOICE IN THE COMMUNITY

CASE MANAGEMENT ON FLO (FLEXIBLE LEARNING OPTIONS)

LIZ O’CONNELL DIRECTOR FOR YOUNG PEOPLE & PRACTICE

JOINED SYC2005

HEADING UP THE YOUTH JUSTICE TEAM

PREVIOUSLY WORKED IN ROLES INCLUDING:

SENIOR MANAGER WITH RESPONSIBILITY FOR THE 4 FOCUS AREAS

JANICE HOAD DIRECTOR OF HYPA

BRINGS BROAD CAREER EXPERIENCE GAINED IN AUSTRALIA, EUROPE AND THE UNITED KINGDOM

GLOBAL BRANDS

MAJOR EVENTS

MS HOAD HAS WORKED WITH:

RESEARCH & NOT-FOR-PROFIT CAUSES

APPOINTED AS HYPA

GENERAL MANAGER 2016

MS HOAD HAS WORKED IN:

GENERAL MANAGEMENT FOR PAST 20 YEARS

JOINED SYC FROM BANKING SECTOR AS HEAD OF COMMUNICATIONS AND MARKETING

GENERAL MANAGER FOR HYPA

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46 | SYC ANNUAL REPORT 2017

FINANCIALS

2017 ($) 2016 ($)

Revenue 67,911,253 62,115,380

Other income 308,230 171,843

Employee benefits expense (38,610,817) (37,637,547)

Depreciation expense (2,138,970) (1,473,594)

Operating lease expense (5,083,648) (4,881,719)

Other expenses (21,447,261) (21,006,532)

Finance costs (88,362) (68,891)

Surplus/(deficit) before income tax 850,425 (2,781,060)

Income tax expense - -

Surplus/(deficit) for the year 850,425 (2,781,060)

Total comprehensive income for the year 850,425 (2,781,060)

STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME

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SYC ANNUAL REPORT 2017 | 47

STATEMENT OF FINANCIAL POSITION

2017 ($) 2016 ($)

ASSETS

CURRENT ASSETS

Cash and cash equivalents 1,940,131 4,046,791

Trade and other receivables 4,767,977 3,838,936

Other financial assets 3,235,411 1,368,410

Other assets 1,161,867 835,343

TOTAL CURRENT ASSETS 11,105,386 10,089,480

NON CURRENT ASSETS

Other financial assets 60,000 -

Property, plant and equipment 15,368,548 15,208,876

TOTAL NON-CURRENT ASSETS 15,428,548 15,208,876

TOTAL ASSETS 26,533,934 25,298,356

2017 ($) 2016 ($)

LIABILITIES

CURRENT LIABILITIES

Trade and other payables 3,018,013 3,074,362

Borrowings 1,181,682 655,870

Provisions 2,822,789 2,462,455

Grants received in advance 973,985 552,606

TOTAL CURRENT LIABILITIES 7,996,469 6,745,293

NON CURRENT LIABILITIES

Borrowings 232,520 914,377

Provisions 2,477,200 2,661,366

TOTAL NON CURRENT LIABILITIES 2,709,720 3,575,743

TOTAL LIABILITIES 10,706,189 10,321,036

NET ASSETS 15,827,745 14,977,320

EQUITY

Retained earnings 15,827,745 14,977,320

TOTAL EQUITY 15,827,745 14,977,320

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48 | SYC ANNUAL REPORT 2017

FINANCIALS

Retained Earnings ($)

Total ($)

2017

Balance at 1 July 2016 14,977,320 14,977,320

Operating Surplus (deficit) 850,425 850,425

Balance at 30 June 2017 15,827,745 15,827,745

2016

Balance at 1 July 2015 17,758,380 17,758,380

Operating deficit (2,781,060) (2,781,060)

Balance at 30 June 2016 14,977,320 14,977,320

STATEMENT OF CHANGES IN EQUITY

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SYC ANNUAL REPORT 2017 | 49

STATEMENT OF CASH FLOWS

2017 ($) 2016 ($)

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts from customers 73,799,541 67,579,755

Payments to suppliers and employees (72,079,479) (71,750,248)

Donations received 335,099 385,410

Interest received 66,228 151,255

Finance costs (88,362) (68,887)

Net cash provided by/(used in) operating activities 2,033,027 (3,702,715)

CASH FLOWS FROM INVESTING ACTIVITIES

Purchase of property, plant and equipment (2,298,642) (2,589,251)

Contributions to investment fund (1,685,000) (200,000)

Net cash (used in) investing activities (3,983,642) (2,789,251)

2017 ($) 2016 ($)

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds of borrowings - 2,000,000

Repayments of borrowings (656,045) (429,753)

Net cash (used in)/provided by financing activities (656,045) 1,570,247

Net (decrease) in cash and cash equivalents held (2,606,660) (4,921,719)

Cash and cash equivalents at beginning of year 4,046,791 8,968,510

Cash and cash equivalents at end of financial year 1,440,131 4,046,791

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50 | SYC ANNUAL REPORT 2017

DIRECTORS’ DECLARATION

SYC Ltd

ABN: 27 167 737 144

The directors of the Company declare that, in the

directors’ opinion

1. The financial statements and notes, as set out on pages

6 to 27 are in accordance with the Australian Charities

and Not-for-profits Commission Act 2012 and;

(a) Comply with Australian Accounting Standards -

Reduced Disclosure Requirements; and

(b) Give a true and fair view of the financial position

of the registered entity as at 30 June 2017 and of

its performance for the year ended on that date.

2. There are reasonable grounds to believe that the

registered entity will be able to pay its debts as and

when they become due and payable.

Signed in accordance with subsection 60.15(2) of the

Australian Charities and Not-for-profit Commission

Regulation 2013.

Chairperson

Director

Dated this 24th day of October 2017

DIRECTORS’ DECLARATION FOR THE YEAR ENDED 30 JUNE 2017

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SYC Adelaide Office 135-139 Currie Street, Adelaide SA 5000

www.syc.net.au

T: 08 8405 8500 F: 08 8231 7551