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What is ASQ Certification?
A formal recognition by ASQ that an
individual has demonstrated a
proficiency within, and comprehension
of, a specified Body of Knowledge at a
point in time
What is ASQ Certification?
• Internationally accepted and
recognized
• Recognition of excellence for 44 years
• Endorsed by over 125 corporations
ASQ Certification Programs
Certifying individuals for over 44
years
- 17 various certification programs
from basic to advanced
- Certified over 120,000 individuals
globally
Key Benefits to Members
• Gain new skills and upgrade proficiency
• Source of professional and personal pride
• Investment in career
Key Benefits to Organizations
• Investment in the company’s future
• Perfect and share new techniques in the workplace
•
• Knowledgeable employees that assure product/service quality
Exam Development Process
ASQ uses ISO 17024 to develop our
programs.
Standard used by Certifying Agencies
Ensures defensibility and reliability
BoK reviewed every five years
ASQ Certifications
• Biomedical auditor
• Calibration technician
• HAACP Auditor
• Manager of
Quality/Organizational
Excellence
• Master Black Belt
• Pharmaceutical GMP
Professional
• Quality Auditor
• Quality Engineer
• Quality Improvement
Associate
• Quality Inspector
• Quality Process Analyst
• Quality Technician
• Reliability Engineer
• Six Sigma Black Belt
• Six Sigma Green Belt
• SME/AME/Shingo
Prize/ASQ Lean
Certification
• Software Quality Engineer
History of Certification
Certified Quality Engineer 1968
Certified Quality Technician 1970
Certified Reliability Engineer 1972
Certified Quality Inspector 1984
Certified Quality Auditor 1987
Certified Manager of Quality/ Org Excellence 1995
History of Certification
Certified Software Quality Engineer 1996 Certified HACCP Auditor 2000 Certified Quality Improvement 2001
Associate Certified Six Sigma Black Belt 2001
History of Certification Certified Biomedical Auditor 2002 Certified Calibration Technician 2004 Certified Quality Process Analyst 2005 Certified Six Sigma Green Belt 2006
Certified Pharmaceutical GMP 2009 Certified Six Sigma Master Black 2010 Belt
STEPS IN TEST DEVELOPMENT
New Certification Test Specifications
Workshop
Item-Writing
Workshop
Item-Review
Workshop
Exam-Review
Workshop
Review
Camera-Ready
Version
Administer Exam
Item Analysis
& Scoring Changes
Score and
Notify Candidates Cut-Score Study
Body of Knowledge (BOK)
published for Exam
Preparation
Job Analysis
Workshop
Exam Development Process
Exam Development Meetings:
• Job Analysis Meeting (every 5 years)
• Test Specification (every 5 years)
• Item Writing
• Item Review
• Exam Review (prior to each administration)
• Cut Score (after 1st administration)
Job Analysis Workshop
• The results of the Job Analysis is used to
develop a Survey, which is sent to current
holders of the certification. Their
responses are compiled for the next step in
the process: Test Specifications
12 Subject Matter Experts – 2 day workshop
Test Specification Meeting
To identify various Tasks and Knowledge
areas that are essential to an individual in
the performance of their professional
duties.
Develop the Body of Knowledge (BoK) and
subtext
12 Subject Matter Experts – 2 day workshop
Item Writing Workshop
To write Valid and Reliable items, for use in
evaluating a candidate’s knowledge and
ability or skill level on a variety of topics.
16 Subject Matter Experts – 2 day workshop
Item Review Workshop
To ensure the quality of newly created
questions. Each reviewed for accuracy
and to ensure they are linked to the
correct area of the BoK
12 Subject Matter Experts – 2 day
Workshop
Exam Review Workshop
To produce a final exam that meets test
specifications and accepted assessment
standards
12 Subject Matter Experts – 2 day
workshop
After Exam Administration
• Each examination question is reviewed
using a variety of statistical methods
• Examinee comments are also reviewed
• Questions that did not perform as
expected are reviewed with the
appropriate subject matter experts
• A determination is made on these
flagged items in terms of how to score
them.
Assessment Concerns: Validity
• Evidence that the test is measuring what it says
it will measure.
• Processes that provide test validity evidence
include:
Test Specifications
Body of Knowledge (BOK)
Test Question Classification
Reference Text & Rationale
Assessment Concerns: Reliability
Is the behavior being measured consistently?
• Consistency is based on
– Test Length
– Consistency in Test Administration
– Clarity of Questions
– Appropriateness of Questions
Cut Score Study
• Develop a statement describing the
expected performance of a borderline
candidate
• Estimate the difficulty level of each
examination question
• Recommend a Passing Score
12 Subject Matter Experts – 2 day
workshop
Exam Development Overview
• A Rigorous process that ensures legal
defensibility and face validity
• Involves 64 Subject Matter Experts for
first examination.
• Utilizes customer feedback as well to
continuously improve the process and
examinations
Exam Development Overview
After first administration additional
workshops may be required to ensure
appropriate number of questions in the
exam bank:
- Item Writing
- Item Review
Prior to each administration:
- Exam Review
Recertification
Recertification verifies that you have
maintained the same knowledge level
you demonstrated when you originally
passed the exam
Who Has to Recertify?
Manager CQE CHA
CQA CBA CRE
CCT CSQE CPGP
Six Sigma Black Belt and
Six Sigma Master Black Belt
Recertification Requirements
18 RU credits over three years
Credits earned through:
Employment
Professional Development
Education
Society Involvement
Certifications
Publishing