15
Job Briefing Pack July 2015 Assistant Director of Human Resources (Operations)

Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

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Page 1: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

Job Briefing PackJuly 2015

Assistant Director of Human Resources (Operations)

2

Executive Summary 3

About the University 4

About Human Resources 6

About the Role 7

Key Responsibilities 8

Person Specification 11

Terms of Appointment 13

Application Process amp Timeframe 14

Appendix A Proposed HR Structure 15

Contents

3

Executive SummaryLancaster University is an internationally highly-ranked leader in the provision of inspiring teaching and research

bull Consistently ranked in the top 10 across all major UK University league tables

bull In the top 1 of universities in the world

bull Over pound450m invested into campus since 2002

bull A large dynamic campus of over 12 000 students and 4500 staff

bull Over 2000 students studying Lancaster degree programmes overseas in Ghana India Malaysia

Pakistan Kazakhstan and Brazil

bull Committed to developing and retaining the best staff through the 2020 People Strategy plan

bull An alumni network of over 130 000 alumni in 183 countries

bull Pioneer of eco-friendly initiatives such as Green Lancaster supported by staff and students alike

bull A culturally diverse innovative university with a strong academic background

In 2015 the University has proved its commitment to world-class research and teaching by being consistently ranked highly in both national and global university league tables In addition to these achievements Lancaster continues to ensure high levels of support for both its staff and students giving Lancaster University a strong reliable reputation all round Lancasterrsquos recent staff survey also reaffirmed its position as an excellent employer both within the sector and the region

4

About our UniversityLancaster is one of the UKrsquos leading Universities and has gone from strength to strength since its formation 50 years ago It manages to combine high quality teaching and research with a strong regard for student experience and employability This can be seen with its successful collegiate system one of only a few UK universities to adopt this approach forging a strong sense of loyalty and unity across campus

The University boasts an idyllic campus that combines city coast and countryside all into one The campus setting conveys a tranquil ambiance whilst offering such a range of facilities it can almost be called a small town in its own right The main Bailrigg campus is home to a range of amenities and even its own cultural hub including a theatre art gallery and concert series

More recently Lancaster University has developed a portfolio of teaching partnerships overseas as part of its global outreach internationalisation strategy This has proved extremely successful and there are now over 2000 students studying Lancaster degree programmes in Ghana India Malaysia Pakistan Kazakhstan and Brazil

The main campus lies just 3 miles outside the City of Lancaster and is easily accessible via road rail and bicycle The city centre is just 15 minutes away by bus and was recently ranked one of the top 10 most vibrant cities in the UK thanks to its arts scene and student population The City of Lancaster also enjoys a long and diverse history dating as far back as 1193 and has a well-maintained iconic city centre and medieval castle

Lancasterrsquos vision is clearer than ever- to become a globally significant leader in Higher Education providing the highest quality research and teaching whilst engaging locally and internationally on the issues and debates of the day and future A vision that is well within their reach

To find out more about Lancaster Universityrsquos vision and values please visit wwwlancasteracukabout-usour-principles

For more information about the University visit wwwlancasteracukabout-us

5

About our UniversityStaff wellbeing reward and recognition is a high priority for the University and as such they offer an excellent benefits package to all staff including

bull Competitive pay pension and reward packages

bull Family friendly policies including additional paid maternity and paternity leave and leave for family emergencies

bull Generous holiday entitlement with additional days at Christmas and Easter

bull A tax efficient salary sacrifice scheme for a number of different facilities and amenities including lease cars

bull Opportunities for staff development with regular performance reviews

bull Access to a free confidential helpline through our Employee Assistance Programme (EAP)

For more information about any of the above please visit httpwwwhr-jobslancsacuk

Lancaster Universityrsquos excellent reputation as a leading employer has attracted bright minds from all over the world Its success on an international level is underpinned by the excellence of the professional services teams This can be seen in the 6 core values every member of staff aspires to

bull Honesty integrity

bull Innovation

bull Collaboration and partnership

bull Service excellence

bull Development of staff

bull Respect

The collegiate system is designed to encourage interaction between staff and students leading to a greater sense of unity and feeling connected It also provides the opportunity to build up interdisciplinary work and increase staff development potential

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 2: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

2

Executive Summary 3

About the University 4

About Human Resources 6

About the Role 7

Key Responsibilities 8

Person Specification 11

Terms of Appointment 13

Application Process amp Timeframe 14

Appendix A Proposed HR Structure 15

Contents

3

Executive SummaryLancaster University is an internationally highly-ranked leader in the provision of inspiring teaching and research

bull Consistently ranked in the top 10 across all major UK University league tables

bull In the top 1 of universities in the world

bull Over pound450m invested into campus since 2002

bull A large dynamic campus of over 12 000 students and 4500 staff

bull Over 2000 students studying Lancaster degree programmes overseas in Ghana India Malaysia

Pakistan Kazakhstan and Brazil

bull Committed to developing and retaining the best staff through the 2020 People Strategy plan

bull An alumni network of over 130 000 alumni in 183 countries

bull Pioneer of eco-friendly initiatives such as Green Lancaster supported by staff and students alike

bull A culturally diverse innovative university with a strong academic background

In 2015 the University has proved its commitment to world-class research and teaching by being consistently ranked highly in both national and global university league tables In addition to these achievements Lancaster continues to ensure high levels of support for both its staff and students giving Lancaster University a strong reliable reputation all round Lancasterrsquos recent staff survey also reaffirmed its position as an excellent employer both within the sector and the region

4

About our UniversityLancaster is one of the UKrsquos leading Universities and has gone from strength to strength since its formation 50 years ago It manages to combine high quality teaching and research with a strong regard for student experience and employability This can be seen with its successful collegiate system one of only a few UK universities to adopt this approach forging a strong sense of loyalty and unity across campus

The University boasts an idyllic campus that combines city coast and countryside all into one The campus setting conveys a tranquil ambiance whilst offering such a range of facilities it can almost be called a small town in its own right The main Bailrigg campus is home to a range of amenities and even its own cultural hub including a theatre art gallery and concert series

More recently Lancaster University has developed a portfolio of teaching partnerships overseas as part of its global outreach internationalisation strategy This has proved extremely successful and there are now over 2000 students studying Lancaster degree programmes in Ghana India Malaysia Pakistan Kazakhstan and Brazil

The main campus lies just 3 miles outside the City of Lancaster and is easily accessible via road rail and bicycle The city centre is just 15 minutes away by bus and was recently ranked one of the top 10 most vibrant cities in the UK thanks to its arts scene and student population The City of Lancaster also enjoys a long and diverse history dating as far back as 1193 and has a well-maintained iconic city centre and medieval castle

Lancasterrsquos vision is clearer than ever- to become a globally significant leader in Higher Education providing the highest quality research and teaching whilst engaging locally and internationally on the issues and debates of the day and future A vision that is well within their reach

To find out more about Lancaster Universityrsquos vision and values please visit wwwlancasteracukabout-usour-principles

For more information about the University visit wwwlancasteracukabout-us

5

About our UniversityStaff wellbeing reward and recognition is a high priority for the University and as such they offer an excellent benefits package to all staff including

bull Competitive pay pension and reward packages

bull Family friendly policies including additional paid maternity and paternity leave and leave for family emergencies

bull Generous holiday entitlement with additional days at Christmas and Easter

bull A tax efficient salary sacrifice scheme for a number of different facilities and amenities including lease cars

bull Opportunities for staff development with regular performance reviews

bull Access to a free confidential helpline through our Employee Assistance Programme (EAP)

For more information about any of the above please visit httpwwwhr-jobslancsacuk

Lancaster Universityrsquos excellent reputation as a leading employer has attracted bright minds from all over the world Its success on an international level is underpinned by the excellence of the professional services teams This can be seen in the 6 core values every member of staff aspires to

bull Honesty integrity

bull Innovation

bull Collaboration and partnership

bull Service excellence

bull Development of staff

bull Respect

The collegiate system is designed to encourage interaction between staff and students leading to a greater sense of unity and feeling connected It also provides the opportunity to build up interdisciplinary work and increase staff development potential

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 3: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

3

Executive SummaryLancaster University is an internationally highly-ranked leader in the provision of inspiring teaching and research

bull Consistently ranked in the top 10 across all major UK University league tables

bull In the top 1 of universities in the world

bull Over pound450m invested into campus since 2002

bull A large dynamic campus of over 12 000 students and 4500 staff

bull Over 2000 students studying Lancaster degree programmes overseas in Ghana India Malaysia

Pakistan Kazakhstan and Brazil

bull Committed to developing and retaining the best staff through the 2020 People Strategy plan

bull An alumni network of over 130 000 alumni in 183 countries

bull Pioneer of eco-friendly initiatives such as Green Lancaster supported by staff and students alike

bull A culturally diverse innovative university with a strong academic background

In 2015 the University has proved its commitment to world-class research and teaching by being consistently ranked highly in both national and global university league tables In addition to these achievements Lancaster continues to ensure high levels of support for both its staff and students giving Lancaster University a strong reliable reputation all round Lancasterrsquos recent staff survey also reaffirmed its position as an excellent employer both within the sector and the region

4

About our UniversityLancaster is one of the UKrsquos leading Universities and has gone from strength to strength since its formation 50 years ago It manages to combine high quality teaching and research with a strong regard for student experience and employability This can be seen with its successful collegiate system one of only a few UK universities to adopt this approach forging a strong sense of loyalty and unity across campus

The University boasts an idyllic campus that combines city coast and countryside all into one The campus setting conveys a tranquil ambiance whilst offering such a range of facilities it can almost be called a small town in its own right The main Bailrigg campus is home to a range of amenities and even its own cultural hub including a theatre art gallery and concert series

More recently Lancaster University has developed a portfolio of teaching partnerships overseas as part of its global outreach internationalisation strategy This has proved extremely successful and there are now over 2000 students studying Lancaster degree programmes in Ghana India Malaysia Pakistan Kazakhstan and Brazil

The main campus lies just 3 miles outside the City of Lancaster and is easily accessible via road rail and bicycle The city centre is just 15 minutes away by bus and was recently ranked one of the top 10 most vibrant cities in the UK thanks to its arts scene and student population The City of Lancaster also enjoys a long and diverse history dating as far back as 1193 and has a well-maintained iconic city centre and medieval castle

Lancasterrsquos vision is clearer than ever- to become a globally significant leader in Higher Education providing the highest quality research and teaching whilst engaging locally and internationally on the issues and debates of the day and future A vision that is well within their reach

To find out more about Lancaster Universityrsquos vision and values please visit wwwlancasteracukabout-usour-principles

For more information about the University visit wwwlancasteracukabout-us

5

About our UniversityStaff wellbeing reward and recognition is a high priority for the University and as such they offer an excellent benefits package to all staff including

bull Competitive pay pension and reward packages

bull Family friendly policies including additional paid maternity and paternity leave and leave for family emergencies

bull Generous holiday entitlement with additional days at Christmas and Easter

bull A tax efficient salary sacrifice scheme for a number of different facilities and amenities including lease cars

bull Opportunities for staff development with regular performance reviews

bull Access to a free confidential helpline through our Employee Assistance Programme (EAP)

For more information about any of the above please visit httpwwwhr-jobslancsacuk

Lancaster Universityrsquos excellent reputation as a leading employer has attracted bright minds from all over the world Its success on an international level is underpinned by the excellence of the professional services teams This can be seen in the 6 core values every member of staff aspires to

bull Honesty integrity

bull Innovation

bull Collaboration and partnership

bull Service excellence

bull Development of staff

bull Respect

The collegiate system is designed to encourage interaction between staff and students leading to a greater sense of unity and feeling connected It also provides the opportunity to build up interdisciplinary work and increase staff development potential

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 4: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

4

About our UniversityLancaster is one of the UKrsquos leading Universities and has gone from strength to strength since its formation 50 years ago It manages to combine high quality teaching and research with a strong regard for student experience and employability This can be seen with its successful collegiate system one of only a few UK universities to adopt this approach forging a strong sense of loyalty and unity across campus

The University boasts an idyllic campus that combines city coast and countryside all into one The campus setting conveys a tranquil ambiance whilst offering such a range of facilities it can almost be called a small town in its own right The main Bailrigg campus is home to a range of amenities and even its own cultural hub including a theatre art gallery and concert series

More recently Lancaster University has developed a portfolio of teaching partnerships overseas as part of its global outreach internationalisation strategy This has proved extremely successful and there are now over 2000 students studying Lancaster degree programmes in Ghana India Malaysia Pakistan Kazakhstan and Brazil

The main campus lies just 3 miles outside the City of Lancaster and is easily accessible via road rail and bicycle The city centre is just 15 minutes away by bus and was recently ranked one of the top 10 most vibrant cities in the UK thanks to its arts scene and student population The City of Lancaster also enjoys a long and diverse history dating as far back as 1193 and has a well-maintained iconic city centre and medieval castle

Lancasterrsquos vision is clearer than ever- to become a globally significant leader in Higher Education providing the highest quality research and teaching whilst engaging locally and internationally on the issues and debates of the day and future A vision that is well within their reach

To find out more about Lancaster Universityrsquos vision and values please visit wwwlancasteracukabout-usour-principles

For more information about the University visit wwwlancasteracukabout-us

5

About our UniversityStaff wellbeing reward and recognition is a high priority for the University and as such they offer an excellent benefits package to all staff including

bull Competitive pay pension and reward packages

bull Family friendly policies including additional paid maternity and paternity leave and leave for family emergencies

bull Generous holiday entitlement with additional days at Christmas and Easter

bull A tax efficient salary sacrifice scheme for a number of different facilities and amenities including lease cars

bull Opportunities for staff development with regular performance reviews

bull Access to a free confidential helpline through our Employee Assistance Programme (EAP)

For more information about any of the above please visit httpwwwhr-jobslancsacuk

Lancaster Universityrsquos excellent reputation as a leading employer has attracted bright minds from all over the world Its success on an international level is underpinned by the excellence of the professional services teams This can be seen in the 6 core values every member of staff aspires to

bull Honesty integrity

bull Innovation

bull Collaboration and partnership

bull Service excellence

bull Development of staff

bull Respect

The collegiate system is designed to encourage interaction between staff and students leading to a greater sense of unity and feeling connected It also provides the opportunity to build up interdisciplinary work and increase staff development potential

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 5: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

5

About our UniversityStaff wellbeing reward and recognition is a high priority for the University and as such they offer an excellent benefits package to all staff including

bull Competitive pay pension and reward packages

bull Family friendly policies including additional paid maternity and paternity leave and leave for family emergencies

bull Generous holiday entitlement with additional days at Christmas and Easter

bull A tax efficient salary sacrifice scheme for a number of different facilities and amenities including lease cars

bull Opportunities for staff development with regular performance reviews

bull Access to a free confidential helpline through our Employee Assistance Programme (EAP)

For more information about any of the above please visit httpwwwhr-jobslancsacuk

Lancaster Universityrsquos excellent reputation as a leading employer has attracted bright minds from all over the world Its success on an international level is underpinned by the excellence of the professional services teams This can be seen in the 6 core values every member of staff aspires to

bull Honesty integrity

bull Innovation

bull Collaboration and partnership

bull Service excellence

bull Development of staff

bull Respect

The collegiate system is designed to encourage interaction between staff and students leading to a greater sense of unity and feeling connected It also provides the opportunity to build up interdisciplinary work and increase staff development potential

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 6: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

6

About Human ResourcesPaul Boustead joined Lancaster University as the Director of Human Resources and Organisational Development in April 2014 bringing with him a background in local government higher education and the NHS Almost immediately he began a process of modernisation which led to the development and execution of the People Strategy 2020 Its key aims are

bull To attract and recruit the best staff nationally and internationally

bull Develop and support their staff to fulfil their full potential and meet their career aspirations

bull Retain and reward their staff through recognising their contribution in the delivery of the

Universityrsquos priorities

bull Promote and secure excellent leadership and management

bull Create and maintain a progressive collaborative and healthy working environment

The HR and OED Division consists of over 40 employees who provide a broad range of HR services to the University This includes HR payroll pensions health amp safety organisational development professional development of academicresearch staff and more general development programmes These services are provided to c2800 employees with some based overseas Please see Appendix A for the proposed HR structure

Recently some key changes that have occurred within HR include the integration of HR and payroll along with the systems they operate Key priorities for next year include further development of innovative forward thinking reward and resourcing strategies The new system CORE MyHR and the employee and manager self serveportal are now live As a result of this the HR systems team are looking at more ways to truly bring out the benefits of this integrated system

Human Resources are viewed as an essential service to the University The department are forward-thinking proactive and striving for consistency and operational excellence

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 7: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

7

About the RoleWorking with the Director of HR and Organisational Development the Assistant Director of HR (Strategy) and other members of the HR Leadership Team to further develop and operate a leading edge HR function that consistently meets the Universityrsquos needs and supports the delivery of the overall University Strategy for 2020 To lead and manage the Human Resource Partners (and their teams) and the HR amp Payroll Service Delivery Manager to ensure the delivery of HR and Payroll Service Excellence both in terms of the transactional areas of the service offering and in relation to the advice guidance and proactive support provided by the HR Partner teams Working closely with the Assistant Director of HR (Strategy) the individual will also be accountable for overseeing the implementation of HR best practice legislative reforms etc into HR policy practice and process The post-holder will also have leadership responsibility for ensuring internal and external returns are delivered in a precise timely and optimized manner (eg Higher Education Statistics Agency (HESA) return Universities Superannuation Scheme amp Local Government Pension Scheme returns and HM Revenue amp Customs Real Time Information)

As a Senior HR leader and professional act as a role model and play a lead role in delivering a comprehensive HR Service to the University The individual will also deputise for the Director of HR and OD where and when appropriate across the full range of duties and lead on designated projects and activities

To work with key decision makers in the University and provide support to the Director of HR and OD and other HR Leadership Team members in the further implementation of the People Strategy

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 8: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

8

Key Responsibilities

Manage the Operational Human Resources Teams

The post-holder will

bull Ensure that the HR operational delivery teams provide an excellent service and strive to continually improve the service they offer

bull Have line management responsibility for HR Partners HR amp Payroll Service Delivery Manager HR Systems Manager and oversight of all the operational HR teams

bull Have overall responsibility for ensuring recruitment onboarding relocation and other contractual activity is transacted to the highest possible standards

bull Maintain overall responsibility for the delivery of excellent payroll and pension services and ensuring full internal and external compliance in the delivery of payroll services

bull Be responsible for the operational implementation of the Recruitment and Reward Strategies within HR and ensuring that the HR Divisions processes mirror the best practice articulated in the strategies

bull Participate in the setting and monitoring of performance indicators for the HR Division and the People Strategy including leading on the production of dashboards reports etc on a regular basis

bull Have oversight of the maintenance and ongoing development of the HRIS (CORE) and e-recruitment system (Stonefish) future contract negotiationsperformance monitoring of the system suppliers and to act as benefits realisation champion for the systems

bull Where required by the Director lead on andor take responsibility for the achievement andor bull maintenance of internal and external requirements and standards (eg UK Border Agency Audit HM

Revenue amp Customs Quality Assurance Agency for Higher Education Pensions Regulator) bull Have responsibility for ensuring effective and timely case management recording of work planning

mechanisms are put in place reviewed and maintained within the HR Division fully utilising available IT systems

bull Be responsible for ensuring high quality timely and accurate information is available to management and staff on all HR related literature eg recruitment policies guidance intranet development

bull Take responsibility for putting into place an overall operational framework and internal operational policies to ensure that the HR delivery teams (including payroll) delivery a seamless end to end process and that duplicationinefficiencies are removed

bull Lead on budget setting and management for the HR Operational Teamsbull Assume overall responsibility (and lead signatory status) for the Universityrsquos UK Visas amp Immigration

and Disclosure amp Barring Service licenses

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 9: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

9

Key ResponsibilitiesDelivery of a comprehensive HR Service to the University

The post-holder will

bull Provide expert high level advice and support to leaders and human resources staff on highly complex employment issues including organisational change disciplinary matters grievances bullying and harassment cases management of sickness absence Employment Tribunals TUPE issues etc

bull Assist managers in the communication of highly complex sensitive andor contentious information to individuals or groups of staff This could include communications to staff of major changes to services including closure of departments major restructures etc

bull Research develop and promote excellent human resource management practice and learning and development across the University

bull Regularly review performance in relation to the delivery of a comprehensive operational HR Service to the University ensuring efficient and effective evidence based risk averse provision at all times

bull Ensure provision of comprehensive training programmes for line managers and staff on HR related areas

bull Attend (and coordinate) the Redundancy Committee and Early Retirement amp Severance Committeebull Oversee the operational implementation of HR policies in support of the People Strategy in

partnership with the Assistant Director of HR (Strategy) and with full risk impact and quality assessments The postholder must ensure systems are in place for objective monitoring and review of such policies and implementation processes ensuring consistency and fairness of application

bull Establish and maintain good working relationships with the Trade Unions and ensuring the Universityrsquos commitment to partnership working continues to be put into practice and good employee relations are maintained

bull Attendance at both the monthly Communication and Consultation Meeting with the Trade Unions and the termly Joint Consultative Committee

bull Maintain a highly specialised and technical knowledge of employment legislation and codes of practice and keep abreast of changes therein

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 10: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

10

Key ResponsibilitiesDeputise for the Director of Human Resources and Organisational Development

The post-holder will

bull Establish and maintain links and effective working relationships with internal and external managers and contacts and organisations as appropriate and also when required on behalf of the Director

bull Advise on and deal with contentious complex and sensitive employment issues on behalf of Director liaising with amongst others University Executive Members Deans and Directors and the Vice-Chancellor and Council Members where appropriate

bull Deputise for the Director attending both internal and external meetings and other events on his behalf where required

bull Lead specific strategic and operational projects or particular pieces of work on behalf of the Director and take responsibility for the achievement of outcomes within required timescales Such strategic planning may extend for at least a year taking into account the overall aims and policies of the University

bull Supported by the Human Resource Partners and in conjunction with the Assistant Director of HR (Strategy) be responsible for the production of the annual People Strategy implementation plan and ensure local level plans are in place to deliver key aims and objective within the Universityrsquos annual planning framework

bull To write business cases planning submissions etc in support of securing funding as requiredbull Produce verbal and high caliber written reports for University Council Executive Team and other

committees bull To undertake other duties commensurate with the grade as requested by the Director of Human

Resources and Organisational Development

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 11: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

11

Person SpecificationCriteria Essential

DesirableQualifications

CIPD Qualified Essential

Member of the CIPD Desirable

Project Management Qualification Desirable

Good first degree or equivalent relevant experience Essential

Experience and Knowledge

Experience of working across a broad range of HR operational areasspecialisms

Essential

A successful proven track record of leading developing and delivering a first-class business focused HR service within a largecomplex and fast moving organisation

Essential

Excellent communication skills and proven ability to influence and professionally manage sensitive resolution of HR issues

Essential

Experience of fostering positive and collaborative working relationships with recognised trade unions and other representatives

Essential

Experience of managing or contributing to large scale change programmes

Desirable

Experience of working with the trade unions or within a unionised environment

Desirable

Experience andor knowledge of issues relating to the attraction recruitment and on-boarding of international staff

Desirable

Knowledge and experience of Payroll Service Delivery when integrated within a HR function

Desirable

Experience of leading and managing a diverse range of staff including senior HR (andor Payroll) professionalsmanagers

Desirable

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 12: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

12

Person SpecificationCriteria Essential

DesirableSkills and Abilities

The ability to direct and deploy resources to best effect within and across teams

Essential

A commitment to excellence in service delivery underpinned by strong operational management skills

Essential

The ability to create a team environment where staff at all levels are able to develop flourish and excel

Essential

The ability to develop and implement risk based innovative HR solutions to complex business problems leading to lasting and meaningful change

Essential

Proven HR technical skills and the ability to support senior leaders in executing HR ad OD interventions

Essential

Ability to communicate effectively with range of key stakeholders including external suppliers

Essential

Team Player skills and ability to ensure the implementation of joined up services to the University and ability to coach amp support colleagues

Essential

Pro-active and positive approach to change and continuous improvement Essential

Personal gravitas with the ability to influence and gain confidence of key stakeholders

Essential

Ability to communicate effectively both verbally and in writing with a range of different audiences

Essential

Well developed organisational skills to and the ability to manage a large portfolio of work to meet agreed targets

Essential

Personal resiliance and emotional intelligence Essential

Understanding of issues facing Higher Education and the wider public sector

Desirable

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 13: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

13

Terms of Appointment

PaySenior salary range (pound56 415 - pound77 571)

PensionThis role offers the post-holder the opportunity to join the University Superannuation Scheme (USS) via salary sacrifice

RelocationFor those relocating nationally or internationally a generous relocation package is available

Flexible BenefitsAll staff are eligible to participate in the Universityrsquos sector leading flexible benefits scheme The scheme provides staff with the opportunity to purchase benefits at discounted rates and also take advantage of tax and national insurance savings on the benefits chosen

The benefits include salary sacrifice child care vouchers bicycle to work scheme travel season tickets payroll giving dental insurance healthcare cash plan sports centre membership salary sacrifice lease car vocational training courses professional bodiesrsquo membership fees and discounted retail vouchers

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 14: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

14

Application Process and Timeframe

SearchHigher has been exclusively retained by Lancaster University as the executive search firm for this appointment

The closing date for applications is Friday 7th August

To apply for the post please provide a CV and supporting statement to RHillsearchhighercom You can make an informal enquiry by contacting Racheal Hill Senior Consultant via email (as above) or via phone 02476 575 129

Should you be successful at shortlisting stage interviews and assessment centres will be taking place on the 2nd andor 3rd September

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant

Page 15: Assistant Director of Human Resources (Operations) - Jobs at Lancaster University · PDF file · 2015-07-10Assistant Director of Human Resources (Operations) 2 ... innovative university

Appendix A Proposed HR StructureDirector of HR amp OD

Receptionist

Assistant Director (Operations)

Assistant Director (Strategy)

Safety Officer (Radiation)

Safety Officer (Non-Radiation)

Assistant amp Safety Officer (05 FTE)

Educational Developers(49 FTE)

Development Manager

Organisational Developers

(2 FTE)

Academic Programmes Administrator (FTE TBC)

Development Programmes

Coordinator (05 FTE)

Equality Diversity and Inclusion Manager

Reward amp Resourcing Manager

HR Advisor (Reward)

HR Project Officer (fixed term until

August 2016)

Reward Assistant (05 FTE)

Delivery Team AHR PartnerHE Advisor

HR Assistant +Payroll Assistant

Delivery Team B(As Delivery Team A)

Delivery Team C(As Delivery Team A)

Delivery Team D(As Delivery Team A)

HR amp Payroll Service Delivery Manager

Team Leader HR

Team Leader PayrollManagement

Information amp Systems Officer

HR Systems Assistant (1 FTE)

FTE to be fully determined+ Line managed by Team Leader HR Line managed by Team Leader Payroll

Divisional OfficerExecutive Assistant

Head of Health Safety amp Wellbeing

Head of Organisation amp Educational Development

HRLT

Nb There is currently a mixture of actual roles (ie where a role has been determined through Phase one consultation) and indicative functions where roles will be allocatedaligned to in phase two

HR Systems Manager

Delivery Team AHR PartnerHR Advisor

HR Assistant +Payroll Assistant

Assistant amp Safety Officer

Development Programmes Coordinator

Reward Assistant