Balaji Ganesh, Adrenalin eSystems, India, Banking COMESA 24-25 FEB 2010

8/8/2019 Balaji Ganesh, Adrenalin eSystems, India, Banking COMESA 24-25 FEB 2010

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DISCOVER HOW BANKS BANK ON

HR TECHNOLOGY

Balaji GaneshCEO & Managing Director

Adrenalin eSystems Limited, India


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Human Capital implies many things

Human beings are dynamic assets that can increase invalue over time, not inert assets that depreciate in value

Human being are prime among all assets. Capital, is

synonymous with net worth-the remaining assets ofbusiness after all liabilities have been deducted

Human being and the system created to recruit, reward

and develop them, form a major part of any companysvalue as much as or more than other assets such ascash, land, plants and equipment

Sources:

Human Capital

Delivering Promises

By Arthur Andersen


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Changing Paradigm of Banking

Globalization

Value chain for business competitiveness

Profitability through cost and growth

Pressure to stay ahead of competition by benchmarkingagainst international standards and best practices

Integrate various functions of Banking

More focus in getting an aligned workforce to meet withgrowing expectations of customers


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Technology in African Banking Industry

Technology is a key driver for growth

Legacy Banking system in Africa and Tier 1 & 2 cities have

adopted core banking solutions

Most top and mid-tier African banks are deploying modern

core banking platforms

Mobile bankingone of the exciting development


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Technology adoption by Banks in the last decade

Investment in Technology in the last 10 years by banks was to

reduce cost and improve operational efficiency

Out of 56 branches in Lagos( Nigeria) for e.g had some kind ofIT policy*

Out of which more than 50% achieved successful

implementation

Main objective was to be able to meet organizational goals, to

secure competitive advantage, and to be up to date.

*IOS Press


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TechnologyA great Enabler

Large Volume and variety of Business

Large number of products ,Delivery channels and customer

centric processes

Banks are constantly Redefining customer convenience

Banks requires wide range & easy to use functionality

Banks require integration capabilities

Need to align with Business Strategies

Ensure IT compliance with Laws

Data Confidentiality and security

Though Automation is considered for Customer convenience ,less emphasis on HR technology


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Human Resourcesone of the

Key criteria for Banks to gain

Its competitive advantage

Human Resources gives definite Competitive Advantage


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Alignment means the

entire workforce has

clarity on goals and

organizationalobjectives and aware

of their roles and

responsibilities todeliver results for the

organization ..

Managing & SustainingPerformance of Largenumber of employees

across differentlocations

HR

Challenges

of Banking

Industry

People skills are key tosuccess of any business.

New competencies

required for businessadvantage. training and

development of the

individual remains as akey issue

Alignment

Performance

Management

Developmentretention &

training

HR Challenges of Banking Industry


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Alignment Challenges in Banking Sector

Multiple thousands of work force spread across differentgeographical locations

Difficult to implement enterprise wise performance culture

Need to know the retention ,attrition and achievements of

employees

Need for a platform to communicate vision ,purpose and

goals to employees


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Performance Management Challenges

Banks frequently identify one or more challenges whenimplementing performance management systems.

Communicating the PMS process to all staff, their appraisers,

reviewers and the roles in the process Linking PMs with other existing Corporate PerformanceMeasurement systems

Cascading Corporate Goals to individual goals

Quantifying the targets & Measuring them

Elimination of duplications in KRAs Linking Training of individual to PMS process


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Training & Development Challenges

The training system in the banking industry has a strongstructural base.

The training activities More Ritualistic" due to absence of astrategic link between training and human resources

development.

The training establishments need to be actively involved inthe total training process right from

Identification of training needs

Evaluation of training effectiveness,

Benefits of training to the end-users

Linking Training of individual to Performance mgmt


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Disadvantages of Non- Automation

Unable To create Agility in the system to the changing Business

Environments

To improve and maintain business process functionality

To improve customer orientation and service

To identify, develop and maintain skilled and motivatedpeople.

To obtain reliable and useful information for strategicdecision making.

To deliver projects on time and on budget, meeting quality

standards. To Provide Data security & unified information


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Role of HR technology

Managing employee information in a single

repository

Government compliance

Attendance & Leave Tracking

Error Free ,Accurate Payroll Processing Facilitate Recruitment

Employee training, and development

Performance Management

Planning, analysis, and reporting


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Well implemented HRMS can help

Reduce routine administration and paperwork.

Bring down costs by automating core HR, and payroll

processes

Increased efficiency and productivity. Increase retention by providing a transparent and

performance driven work culture.

Easily create accurate, timely reporting and analysis.

Reduce the cost of compliance and risks associated with fines,penalties, and costly litigation


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Transform HR to become a Strategic Partner


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Manage&Align

Managing and

aligning

human capital

is one of thekey drivers for

organization

successCreateStron

gPerformance

Infrastructure

Alignment across all

business-critical

systems of the

organization createsan infrastructure to

enhance performance

and productivity CostSavings&LowTCO

It delivers

significant cost

& time savingsand provides a

low total cost

of ownership

HRMS delivers an aligned enterprise


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Be a Winning Enterprise with an aligned workforce

Automate Now your HR processes for Higher efficiencies

Decentralize decision makingLet your resources focus on

Strategic tasks

Address employees across organization and empower them

to demonstrate organizational values and culture


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Thank You

Documents

Balaji Ganesh, Adrenalin eSystems, India, Banking COMESA 24-25 FEB 2010