Bulletin 2010 December

of the National Concrete Burial Vault Association

B U L L E T I NTHE

December 2010

A time to remember and honor

2 NCBVA.ORG l December 2010

December 2010 l NCBVA.ORG 3

TABLE OF CONTENTS

Latest Standards ManualHas Important Revisions ............. 5Performance Standardsand Plant Certification

NCBVA––An Important Piece of the Puzzlefor Your Successful Business....... 6

For Auld Lang Syne................... 12Old acquaintances won’t be forgottenwith rare find of historical photograph

Credit Card Program ................. 15You Needn’t Be a Math Whiz To “Take Credit” for Smart Business Move

NCBVA Certified Plants............. 19

Industry News ’N Notes............. 21

National Concrete Burial Vault Association, Inc.

P.O. Box 917525Longwood, Florida 32791

http://www.ncbva.org

PresidentStephen Hatfield

Hicks Industries, Inc.Mulberry, FL

President-Elect Hubert McQuestion

Lake Shore Burial Vault Co.Brookfield, WI

Secretary/TreasurerMichael Crummitt

Crummitt & Son Vault Co.Martins Ferry, OH

Immediate Past PresidentTodd Swihart

Saginaw Wilbert Vault Corp.Saginaw, MI

DirectorsWendy Bott BrownMark H. Bott Co.

Ogden, UT

Doug EvansCarolina Doric, Inc.

Florence, SC

Steve HandleyHandley Precast Systems, Inc.

Glendale, AZ

Dave LongEagle Burial Vault Association

Joliet, IL

Paul E. CooperWilbert Funeral Services, Inc.

Forest Park, IL

Jerry RussellSouthern Ohio Vault Co.

Portsmouth, OH

Dennis SchultzDoric Vault of Western N.Y., Inc.

Buffalo, NY

Blake SwinfordTrigard Vaults / Greenwood Plastics

Danville, IL

Steve VincentDoric Products, Inc.

Marshall, IL

Executive DirectorThomas A. Monahan, CAE

Certified Association Management Co.Longwood, FL

Legal CounselJ. Scott Calkins, Esq.

This last issue of The Bulletin 2010 has been devoted to bringing you up to date on all of the services and benefits of membership in NCBVA and also to a fond look back at the history that brought us to where we are today. Happy Holidays and a prosperous New Year to all!

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Because concrete technology and applicable government standards for the burial vault manufacturing industry are constantly changing,

the production of concrete burial vaults is not a static business. Therefore, NCBVA’s important publication, Performance Stan-dards Manual and Plant Certification for the Manufacture of Concrete Burial Vaults,is periodically reviewed and updated.

The latest revision of the manual (VER-SION 10.10) has been included with the mailing of this issue of The Bulletin for all NCBVA members.

First developed and adopted for mem-bers’ use in June 1991, VERSION 10.10incorporates important new technology updates and additions. It supersedes all previous versions.

Through this publication, NCBVA fulfills two key reasons for the existence of professional associations: It provides stan-dards and guidelines that support quality, and certifies its member companies that meet critical competency standards.

We suggest you read the entire publica-tion as a refresher, but we’d like to call at-tention to some specific additions or changes that may affect your operations.

NCBVA Center Load Test StandardThe Center Load Pressure Test must be ad-ministered by the certified NCBVA inspector and is performed in conjunction with the NCBVA Plant Certification Program. Im-portant revisions have been made to allow free flexure of the bottom and sidewalls of a burial vault or graveliner. These revisions can be found in 7.2.1 (Center Load Pres-sure Test); 7.2.2 (Critical Load Area); 7.2.3 (Center Load Test Procedures); 7.2.3.1 (Test Requirements - Section A outlines what constitutes a failure of the test); 7.2.3.2 (Test Conditions - Section A provides details for the option of testing an outer burial recep-tacle with a seal; Section B provides the de-tails for testing of the outer burial receptacle without a seal; and Section C details the steps that will be followed by the NCBVA Plant Certification Representative in performing the Center Load Pressure Test).

NOTE: The outer burial receptacle

load on the designated one-sq-ft section at the critical load area for a minimum of five (5) minutes without failure.

Please be sure to read the Important Noteconcerning claims of substantiating your

manual).

Section 8.5: What Will the NCBVA Inspector Be Checking?This very important part of the manual highlights the maximum number of points that is scored in each section during a plant inspection.

NCBVA Board of Directors approved David Brugger’s recommendation to allow plants that have failed an inspection as a result of lost points in the areas of Safety/Training and Housekeeping issues to recover those lost points. The procedure is as follows:

A plant that has failed to achieve 10 points in Safety & Training (Sections 6.6.1- 6.6.4) or 5 points in Safety Practices & Housekeeping (Section 6.6.5) shall be granted 90 days from the date of inspection to recover lost points. Points may be recov-ered by correcting deficiencies and submit-ting evidence to NCBVA of having done so. Evidence may consist of combinations of invoices for purchased services, goods or materials, photographs, and/or written reports and third-party documentation. Third-party documentation could originate from an insurance company safety inspec-tor/professional trainer, or an independent safety consultant.

Loss of score points due to product qual-ity, manufacturing methods or product or material testing, however, requires a repeat inspection.

Other Important SectionsThis conclusive reference for the concrete burial vault manufacturer also contains portant sections such as:

interred burial vault or graveliner;

water/cement ratio, admixtures, aggregates, calcium chloride, air entrainment, etc.)

proper storage of aggregates; -

mended practices for hot and cold weather concreting);

illustrations);

sample permission form for disinterment);

manuals and standards published by the American Concrete Institute, the Portland Cement Association, and ASTM Interna-tional.

Use the ManualYou are encouraged to use the updated manual to check that your manufacturing procedures are still in line with NCBVA standards. If you have specific questions regarding any of the revisions, please use e-mail to contact David Brugger, P.E. ([email protected]).

Members may obtain additional copies of the manual by calling NCBVA Headquarters at 888-88-NCBVA.

along with an Application Form.

NCBVA Plant Certification Representative David Brugger, P.E., travels the country performing plant inspections.

Latest Standards Manual Has Important Revisions


WHYshould you belong to a pro-fessional association such as the NCBVA? There are many reasons, other than

the obvious moral obligation stated by Theodore Roosevelt more

-sionals to find out exactly why individuals join an association. (This survey has powerful validity, just from the standpoint of size alone. In comparison, the FAMIC-sponsored study on funeral and memorialization trends, reported on in the October Bulletin, sur-

significant study.) The ASAE respondents’ answers that outlined the important

factors that influenced them to join a professional association were categorized into two main groups: personal benefits and benefitsto their field or profession.

NCBVA measures up very well to the criteria identified by ASAE. Let’s look at five of the eight important personal criteria identified in the survey and see how NCBVA is an important piece of the puzzle for your successful business.

Personal Reasons for Professional MembershipAmong nearly all professions, networking is the number-one rea-son people join an association. The camaraderie among NCBVA members, described in J. Scott Calkins’ column this month, is vis-

annual convention. Because many vault manufacturing companies are family businesses, the personal and professional relationships that develop from NCBVA meetings continue on from generation to generation. By attending special events or serving on boards or com-mittees, it becomes easy to meet and do business with other industry professionals, and this ease is enhanced through NCBVA’s printed

and on-line directories. It’s often “who you know” that can make big differences in the success of your company. Relationships are important. People do business with people they know and trust.

Access to the most up-to-date information in the fieldThrough NCBVA’s bi-monthly Bulletin, Funeral Ticket, the website and e-bulletins, members are kept apprised of important, timely information regarding the industry or regulations affecting the industry. Associations like NCBVA provide a broad spectrum of information that would be impossible for one individual to assimi-late on his/her own.

For years, NCBVA’s annual convention and Expo have provided an unbeatable opportunity to see and touch new products and learn about new services, thanks to NCBVA’s suppliers and associate members who have been featured exhibitors. This benefit was mul-

NCBVA partnered with the World of Concrete. That partnership is

mileage out of their convention/continuing education budgets.

Professional development or educational program offeringsWhether it’s a technical subject, or tips on how to promote your business or motivate your employees, top-notch speakers are booked for each NCBVA convention to conveniently enhance your profes-sional development. Break-out sessions facilitate discussion and the sharing of ideas among industry colleagues.

NCBVA conventions are all business, but they are held in vaca-tion destinations that facilitate more networking after the convention

-shine all previous convention locations because of sheer luxury and potential activities--it will be held on board the new, outrageously appointed Allure of the SeasALL the amenities you could possibly imagine. This convention

“Every man owes a part of his time and money to the business or industry to which he is engaged. No man has the moral right to withhold his support from an organization that is striving to improve conditions within his sphere.”

NCBVA––An Important Piece of the PuzzleFor Your Successful Business

––Theodore Roosevelt


Providing standards or guidelines that support qualitySince 1991, the NCBVA has had in place an important, continually reviewed and updated publication: Performance Standards and Plant Certification for the Manufacture of Concrete Burial Vaults. This manual provides information on obtaining certification as a burial vault manufacturer (upholding production standards) and helps NCBVA members manufacture consistent products of high quality. This practice, of course, reflects a positive image for the industry and benefits the public.

On page 5, read more about the special bonus that’s included -

tion.

Certifying those who meet critical competency standardsNCBVA offers a certification program for members. Plants are inspected by NCBVA’s Plant Certification Representative and evalu-ated against a number of standards, from safety and housekeeping to the strength of the final product. Those facilities that meet rigorous criteria are certified for a five-year period.

Maintaining a code of ethics for practiceAll NCBVA members are required to abide by a code of ethics. This insures fair business practices and also protects the general public.

Gathering, analyzing and publishing data on trends in the fields

In recent issues of The Bulletin, trends such as green burials, crema-

tion and pet memorialization, among others, have been

explored. As a member of FAMIC, NCBVA is one of the organizations that supports the research for the funeral and memorializa-tion study. (Survey waves are conducted every five

years in order to keep up with significant market trends.) Be-

cause the purchase price for the

member, NCBVA staff extracted key results for the benefit of the

entire membership and published those findings in the October issue of

The Bulletin. In a competitive market, knowledge is powerful.

What Members SayCarries Real Weight

NCBVA strives to keep you informed, and to enhance your professional development and your business. What

to belong to a professional organization such as the NCBVA, but take a look at how the following members feel about their membership in NCBVA. Involved members give the best endorsements.

Mark Minnick, President of Minnick Services, served as presi-

will be truly memorable, so don’t miss the boat. Cabins are still available by contacting the NCBVA office.

Opportunity to gain leadership experienceNCBVA offers a number of outlets for service, from Boards and committees, to liaisons to the other organizations in the Funeral and Memorialization Information Council (FAMIC). It’s not only who you know that’s important. It’s how much you give back of your time that underscores your commitment to the industry and association.

Access to products, services and suppliersAssociate members who support the NCBVA are listed in the NCBVA Directory, which is updated on a periodic basis. The Bul-letin’s advertisers provide new ideas and technologies, in addition to consistently good information on updated products and services.

Career CenterNCBVA operates a funeral industry-wide career center on its website (NCBA.org) to help you find key employees. Operated in conjunc-tion with the National Funeral Directors Association (NFDA) and the Cremation Association of North America (CANA), the center allows NCBVA members to reach a market that is read by potential employees from the funeral, cremation and burial vault industries throughout the U.S. and Canada.

Member discounts or group purchasing opportunitiesThe Funeral Ticker and NCBVA’s credit card program (page 15) are two of the most recent benefits.

Up-to-the-Minute News NCBVA members are entitled to

to the Funeral Ticker, a continual stream of funeral-related news from all parts of the U.S. and Canada. Developed last year by NCBVA’s Executive Director, the Funeral

to date (burial vault companies, cem-eteries and funeral directors). Every 15 minutes the Funeral Ticker updates itself by using the power of the Internet, searching for deathcare-related news from on-line newspapers, magazines and other publications. The Funeral Ticker runs con-tinually along the bottom of the subscriber’s computer screen.

Benefits to One’s Fieldor ProfessionNow let’s take a look at four of the 12 factors identified by ASAE that could positively influence a person’s membership decision--benefits to one’s field or profession.


active role, along with other key members, in writing the association’s concrete performance specifications. “It’s exciting to look back and know that I was part of something that has had a major impact on the industry. I’m sure glad we have an organization like the NCBVA to stand behind us as vault manufacturers.”

Doug Evans, partner/owner of Carolina-Doric and currently a member of the NCBVA Board, says: “We need more people involved in NCBVA so they can fully appreciate the value of our industry and stand together to promote it. NCBVA provides the arena in which this can be done. There is no other organization that solely represents our interests. To protect our industry, we’ve got to get the word out there that concrete in itself is an environmentally friendly product, and it’s the best product out there for the burial vault industry. Not only that concept, but the idea that the burial vault is important and necessary in protecting and honoring our loved ones.”

“The NCBVA is a great organization,” says Jeff Roland, Presi-dent/Owner of Roland-Wilbert Vault. “We can be proud that it has been especially good to veterans. It’s a proactive association, and its goal is to help us all improve our operations. The education process involved in the plant certification process is excellent.”

Steve Hatfield, current NCBVA President and Executive VP and Chief Operating Officer of Hicks Industries, believes that NCBVA has the potential to be a far-reaching association. “The more members we have, the stronger and better our voice is with government entities and other groups that impact our industry. We’ve started a dialog with the VA, but to be truly effective we need to have more of a national presence. The VA is having a definite impact on our livelihoods. Eighty percent of all new VA cemeteries will have double crypts.”

“I am passionate about the NCBVA,” says Todd Swihart, CEO/Owner of Saginaw-Wilbert Vault and Immediate Past President of the NCBVA. “There is no other organization that can represent us––burial vault manufacturers and service providers––effectively in Washington. It is vital that we are unified in our voice to protect our industry and our livelihoods, and to watch out for the interests of the general public.”

NCBVA’s Record Speaks for Itself

the professional development of its members and overall improvement of the concrete burial vault industry. Its record speaks well for itself by providing a unified voice for the industry, regardless of product affiliation, brand recognition or location. Every major brand affiliation of concrete vault manufacturer is represented as a member of the organization.

all outer burial receptacles interred within the boundaries of its membership.

Your Commitment Opportunity is Coming UpYou’re in good company as a member of NCBVA. It’s an association that’s worth the invest-ment of your time and money. Regardless of whether your manufacturing operations are large or small, your dues investment reaps the same benefits. Dues are equitable because they are based on the size of your business, and are even tax deductible. Your membership supports an increasingly powerful voice, an important investment in your future.

don’t hesitate to renew your commitment to your industry and your future. Membership in NCBVA is an investment that doesn’t cost; it pays.

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Central Burial Vaults (CBV) in Oklahoma City recently hosted a plant tour of its manu-facturing facility for the mortuary students from the University of Central Oklahoma and presented scholarship awards.

Ruby and Jerry Cooper founded CBV in 1975 and the decisions they have made through the years have established CBV as a major vault company in Oklahoma and the surrounding states.

Richard Cooper (Operations Manager) and Michael Peery (Sales/Marketing Direc-tor) explained the different procedures of manufacturing a concrete burial vault and fielded questions as the students watched an in-depth demonstration by CBV personnel of stripping and pouring. The demonstration was up close and interactive. Some of the students took part in vibrating concrete in the mold and discovered “...it’s not as easy as it looks.”

Throughout the morning the students learned about the complexities of a vault company, which included concrete sales, steel vault sales, urn sales and infant unit sales. The focus for each of these products stressed the importance of the quality of product, efficiency of service and affordability.

Following the tour and lunch, Ruby Cooper presented three students with scholarship awards for essays they had written about why they are pursuing a degree in Funeral Ser-vice and how they would promote concrete vaults as outer burial receptacles to families/clients Award winners are Tammie Frizzell from Mustang, OK, Jason Pickel from Fort Payne, AL and Crystal Kelley from Cashion, OK.

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Central Burial Vaults Hosts Students;Presents Scholarship Awards


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While culling some old NCBVA files to reduce storage capacity, I came across this large photo of a NCBVA Annual Meeting that shows more than 100 members and guests in attendance. It’s amazing when one

finds a “treasure,” such as this photo that had been hidden away for years. Likely, I had put it away for safekeeping and forgot its existence over the years. What a find! What a fantastic picture to revive old memories!

I hope you’ll be as thrilled as I was to see this photo, and that you’ll take time to study it to locate members of your family (grandparents, parents, etc.), your company’s previous owners, friends and others who were the leaders of our industry 43 or more years ago.

For Auld Lang Syne

The Convention, as indicated on the photo, was heton Hotel on June 19, 1967. Many of the old-timers haindustry, and some, sadly, are deceased, but they all le

As legal counsel for the NCBVA for more than 50 yememories as I studied the faces of those who comprisindustry and the association. Some of those whom I already served as NCBVA Presidents or would be serDahlquist (1938); Earl Brutsche (1963); Ray McQues(1966); Gene Harn (1967); Chuck Payment (1969); Bil


––J. Scott Calkins, Esq.NCBVA Legal Counsel

was held at the Sheraton Bos-mers have now retired from the ey all left a legacy.n 50 years, I was reliving many omprised the backbone of the hom I quickly recognized had be serving in the future: Herb cQuestion (1965); Bill Dwyer

69); Bill Maddox, Jr. (1972); Kit

Carson (1973); Gerry Hardy (1974); Tom Shank (1981); Commodore John Vogt (1988); and William Dwyer (1989).

There are other noteworthy individuals in the photo, but I was either unable to locate them or connect the name to the face. In case you’ve been looking for me in that photo, I’m wearing a white jacket and standing in the far left-hand corner in the back of the room, next to “Kit” Carson from Texas.

Look closely. If you can identify anyone in the photo, send the names and location in the photo to Bulletin editor, Jan Monahan.

As we enter another new year, I hope you join me in fondly remembering these old friends and acquaintances...for Auld Lang Syne.


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Pursuant to Article V, Section 2 of the NCBVA Bylaws, the Annual Meeting of the National Concrete Burial Vault Association will be held aboard the Allure of the Seas Cruise Ship, Friday, February 25, 2011 at 1:00 p.m.

The Nominating Committee for the NationalConcrete Burial Vault Association (NCBVA) is now accepting nominations for the follow-ing positions on its board of directors:

President-Elect (1-Year Term)Secretary-Treasurer (1-Year Term)Board Director # 1 (3-Year Term)Board Director # 2 (3-Year Term)

Nominees must be from a member firm in good standing, and have agreed to have his/her name placed in nomination. Contact NCBVA for a nomination form.

Official Notification of Annual Meeting &Call for Nominations


By Tom Monahan, CAENCBVA Executive Director

So you did the math and figured out that you can improve your customer service by allowing your funeral director client to put vault charges on a credit card. You real-ize you might even be able to get paid faster. With all

the credit card mumbo-jumbo, monthly minimums and discount percentages with most credit cards, however, it’s easy to say “the heck with it” and lose a key service your company should be of-fering.

To clear the confusion and compare apples to apples, you can use what is called “the effective rate.” Figuring out how much a merchant credit card will cost your company in processing fees starts there. The term effective rate refers to total amount that your vault company pays in fees including processing percentage, machine rental, minimum fees and other costs. You don’t need an accounting degree to figure it out.

credit and debit card sales and its total processing expense is

hidden fees may bring the total cost more than a full percentage point higher. This example illustrates perfectly how focus-ing on a single rate when examining a merchant account can prove to be a costly oversight.

The effective rate is the single-most important cost factor when you’re computing your processing costs, and, not surpris-ingly, it’s also one of the most elusive to calculate. When shop-ping for a credit account, the effective rate will show you what is really the least costly merchant account option. And after you start accepting credit cards, it will allow you to calculate and forecast your total credit card processing expenses.

Elusive Calculations Made EasyCalculating the effective rate of an existing merchant account for a vault company is easier and more accurate than calculating the effective rate for a new account because figures are based on real credit card processing history rather than forecasts and estimates. That’s not to say that a new account should ignore the effective rate of a proposed merchant account. It is still the most important cost factor, but in the case of a new account, the effective rate should be interpreted as a conservative estimate.

Step One––It’s pretty simple to calculate the effective rate for an existing merchant account. All you need to do is figure out the percentage of expenses over gross credit and debit card sales.

To do this, divide your gross sales by your total processing costs

example:

If the effective rate ends up being substantially greater than your qualified discount rate, it’s time to examine your account and make money-saving adjustments. Using the example above,

qualified discount rate. In a situation like this, the chances are very good that there are a lot of mid- and non-qualified surcharg-es being applied.

If you notice a large discrepancy between the qualified rate and the effective rate of your merchant account, call NCBVA and maybe we can close the gap.

Step Two––To calculate the effective rate for a new merchant account from existing credit card processing history, apply your business’s processing statistics (such as the percentage of mid- and non-qualified transactions, PIN debit transactions versus signature, etc.), to the rates and fees of the new account. This will yield a pretty accurate estimate of the cost associated with the new merchant account.

Calculating the effective rate of a merchant account for a new business is a little tougher because of inconsistent buckets, and the lack of credit card processing history from which to judge how a business’s transactions will qualify. Nevertheless, making a conservative estimate of an account’s effective rate is still vital.

To calculate the effective rate of a merchant account for a vault company without credit card processing history, you will need to estimate a few figures (such as the business’s average ticket, processing volume, whether a PIN pad will be used to ac-cept on-line debit transactions, and more).

NCBVA credit card representatives should be able to speak with you to gather the information they need to offer you a rea-sonably accurate effective rate. If they’re unable to do this or they don’t know what an effective rate is, please call me! We’ll figure it out together.

NCBVA’s Merchant Credit Card Program

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A D & Sons Vault Co. Suffolk, VAAbel Vault & Monument Co. Canton, ILAmerican Concrete Industries Veazie, MEAmerican Vault Co. Cleveland, OHAmerican Wilbert Vault Corp. Forest Park, ILArnold-Wilbert Corp. Goldsboro, NCArrow Vault Co., Inc. Lafayette, INAtlas Concrete Products, Inc. Orlando, FLAustin Concrete Products Dover, NHBabylon Vault Co. New Windsor, MDBadger Burial Vault Co. Eau Claire, WIBailey Monument & Vault Co. Waycross, GABaumgardner Products Co. Akron, OHBaxter Burial Vault Cincinnati, OHBaxter Vault Co. Baxter Springs, KSBeck Vault Co. Rome, NYBell Vault & Monument Miamisburg, OHBrewster Vaults & Monuments Millville, NJBrown-Wilbert, Inc. Morris, MNBrown-Wilbert, Inc. St. Paul, MNBruns Norwalk Vault Co. St. Louis, MOBrutsche Concrete Products Battle Creek, MIBrutsche Concrete Products Benton Harbor, MIBuckeye Vault Service, Inc. Mansfield, OHC & M Precast

Calumet Wilbert Vault Co. Inc. Gary, INCapital Precast, Ltd. St. Johns, NL, CanadaCarolina-Doric, Inc. Florence, SCCarolina-Doric, Inc. Snow Camp, NCCentral Burial Vaults, Inc. Marlow, OKCentral Burial Vaults, Inc. Oklahoma City, OK

Central Burial Vaults, Inc. Tulsa, OKCentral New York Vault Co. Cortland, NYCentury Vault Co., Inc. West Barnstable, MACharleston Wilbert Summerville, SCCheboygan Cement Products Co. Cheboygan, MIChesapeake Burial Vault Co. Barkley, MDChristy Vault Co., Inc. Colma, CAColumbus-Beier Vaults Columbus, WICooper Wilbert Vault Co. Middletown, DECordeiro Vault Co., Inc. Vallejo, CACostello & Company Vaults Smith Falls, Ontario, CanadaCreter Vault Corp. Flemington, NJCrummitt & Son Vault Corp. Martins Ferry, OHD.G. Robertson, Inc. Williston, VTDardanelle Vault & Monument Dardanelle, ARDeihl Vault & Precast Co. Orangeville, PADelaware Valley Vault Co. Blackwood, NJDePue Wilbert Vault Savannah, GA Detroit Wilbert Vault Corp. Detroit, MIDoody Burial Vaults, Inc. Winchendon, MADoric Concrete Vaults Inc. Garden City, KSDoric Concrete Vaults, Inc. Great Bend, KSDoric Concrete Vaults Inc. Osage City, KSDoric Huntingburg Vault Co. Huntingburg, INDoric of Kansas Vault Iola, KSDoric of Nashville, Inc. Nashville, TNDoric of Northeast Arkansas Jonesboro, ARDoric of Tennessee Cowan, TNDoric Concrete Vaults Limon, CODoric Concrete Vaults, Inc. Newton, KSDoric Manufacturing Co. Boaz, AL

Doric Mississippi, Inc. Jackson, MSDoric-South, Inc. Demopolis, ALDoric Vault of Connecticut North Haven, CTDoric Vault of Eastern NY, Inc. Hudson, NYDoric Vault of Western NY, Inc. Depew, NYDoric Vault Co. Griffin, GADura Vault North Bend, OHEagle Burial Vault Co. of LA Ruston, LAEagle Burial Vaults Perry, GAEsterly Burial Vault Co. West Reading, PAEvans Eagle Vaults, Inc. Leola, PAEverlasting Vault Co. Randallstown, MDFlagg-Palmer Precast, Inc. Oxford, MAFlorida Wilbert, Inc. Jacksonville, FLFond du Lac Wilbert Vault Fond du Lac, WIForsyth Bros. Concrete Prod. Terre Haute, INForsyth Bros. Burial Vaults Fithian, ILFort Myers Wilbert Vault Service Fort Myers, FL Gettysburg Burial Vault Co. Gettysburg, PAGolden Eagle Vault Co. Rocky Mount, VA Grable Vault Co. Logansport, INGraffius Burial Vault Co. Sinking Springs, PAGranite State Doric Newport, NH Gross Vault Co. Thomasville, GAHairfield Vault Co. Hickory, NCHardy Doric, Inc. Chelmsford, MAHarn Vault Service Massillon, OHHarris Precast La Porte, INHicks Industries, Inc. Davie, FLHicks Industries, Inc. Mulberry, FL Horton Precast Girard, PA

Huntingburg Vault Co. Huntingburg, INJacson, Inc.

Jefferson Concrete Corp. Watertown, NYJosten Wilbert Vault Co. Sioux Falls, SDKansas City Wilbert Grandview, MOLake Shore Burial Vault Co. Brookfield, WILavaca Vault Co. Lavaca, ARLindquist Concrete Products Ogden, UTLouisell-Davis Vault Service Chattanooga, TNLycoming Burial Vault Co. Inc. Montoursville, PAMarion Vault Works Marion, INMark H. Bott Co. Ogden, UTMaster Grave Service Athens, GAMcDowell Doric Vault Co. Fletcher, NCMemphis Burial Vault Co. Memphis, TNMercer Vault Company Fredericksburg, VAMilan Burial Vault, Inc. Milan, MIMinchew Concrete Products Co. Waycross, GAMinnick Services Corp. Fort Wayne, INMontgomery Vault Co. Woodsboro, MDMontgomery Vault Co. Rockville, MDMoore Wilbert Vault Co. Evans, GANeher Burial Vault Co. Springfield, OHNor-Don Vault Co. Inc. Strafford, MONorth Central Mich. Vault Srvc. Cadillac, MINorthwest PA Burial Service Cochranton, PANorwalk Vault Co. Johnstown, PAOdon Vault Company, Inc. Odon, INOmaha Wilbert Vault, Inc. Omaha, NEOstwalt Vault Co. Concord, NCPalm Vault Co. Ada, OKPatriot Vault Co. Park Hills, MOPanhandle VaultsFor information on NCBVA’s exclusive Plant Inspection and Certification Program, please contact

NCBVA Headquarters at 1-888-88-NCBVA or use application form on the next page. continued . . .

NCBVA proudly recognizes the following companies that have a current standing in the

Plant Certification Program

NCBVA Certified Vault Manufacturing Plants


Name of Plant ___________________________________________________________________________

Plant Mailing Address______________________________________________________________________

Plant Street Address_______________________________________________________________________

Plant Telephone_________________ Fax Number_______________________________________

Owner’s Name_____________________________ Evening Phone______________________________

Plant Manager/Contact Person__________________ Evening Phone_______________________________

Types of Outer Burial Receptacles Produced Top Seals Air Domes Sectionals

Other________________________________________________

Please return this application with full payment to:

The National Concrete Burial Vault Association, Inc.P.O. Box 917525Longwood, FL 32791(888) 88-NCBVA

For a NCBVA member in good standing, the Plant Certification Inspection fee is $1295.

National Concrete Burial Vault Association, Inc.Member Application for Plant Inspection

NCBVA Certified Vault Manufacturing Plants(Continued)

Pennsylvania Concrete Vault Co. Greensburg, PA Perfection Vault Woodson, ILPhenix Vault Phenix City, ALPioneer Vault, Inc. Doylestown, PAPoplar Bluff Doric Vaults, Inc. Poplar Bluff, MOPrecast Concrete Products, Inc. Blissfield, MI Precision Precast Inc. Pittsfield, MAQuality Burial Vault Co.

Rex Vault Service Newton, ILRocky Mountain Monument/Vault Sandy, UTRoland-Wilbert Vault Co. Clinton, IARoland-Wilbert Vault Co. Marion, IASaginaw Wilbert Vault Corp. Saginaw, MISam Green Vault Corp. Lynchburg, VASt. Louis Wilbert Vault Co. St. Louis, MO

Saline Vault Co. Sweet Springs, MOSanteiu Vaults Inc. Livonia, MISexton Wilbert Corporation Bloomington, INSheldon Vault Co. Sheldon, IAShore Vault & Precast Co. Exmore, VASimerly Concrete Products, Inc. Bristol, TNSimerly Vaults, Inc. Knoxville, TNSouthern Ohio Vault Co. Portsmouth, OHSouthern Vault Service Blakely, GASpoerr Precast Concrete Sandusky, OHSI Funeral Services

SI Funeral Services Gerard, PASI Funeral Services Parsons, KSSI Funeral Services

Sunnycrest, Inc. Auburn, NY

Superior Burial Vaults, Inc. Salt Lake City, UTSuperior Vault Co. Bryantown, MDSuperior Vault Co. Charlestown, INSuperior Vault Co., Ltd. Mississauga, Ont., CanadaSwan’s Concrete Products Westbrook, METurner Vault Company Toledo, OHVanden Boomen Burial Vaults Inc. Appleton, WIVanden Boomen Burial Vaults Inc. Wausau, WIVincent & Son, Inc. Galena, ILWashington Wilbert Vault Works Inc. Laurel, MDWarga Concrete Products Inc. Fort Wayne, INWatts Vault & Monument Co. Des Moines, IAWayne Burial Vault Co., Inc. Indianapolis, INWelte Vault Co. Danbury, IAWest Plains Vault & Mfg. Co. Pomona, MO

Whitman Vault Co. Whitman, MAWicomico Vault Co., Inc. Salisbury, MD Wieser Precast Stewartville, MNWieser Doric Vault Co. LaCrescent, MNWilbert Burial Vault Co. Atlanta, GAWilbert Burial Vault Co. Waycross, GAWilbert Burial Vault Co. Muskegon, MIWilbert Burial Vault Co. Traverse City, MIWilbert Services Lancaster, NYWilbert Vaults of Houston, Inc.

Willbee Concrete Products Jackson, MIWilliams Wilbert Des Moines, IAWilliams Vault Company Emporia, VAWillmar Precast Co. Willmar, MNZeiser Wilbert Vault Co. Elmira, NY


INDUSTRY NEWS ’N NOTES

OGR Accepting 2011Scholarship Award ApplicationsThe International Order of the Golden Rule (OGR) is accepting scholarship applications from mortuary school students nearing com-pletion of their mortuary science degree. The

Two scholarships will be awarded, one for

awarded based on merit as determined by a review panel of OGR members. Awards will

-ence & Supplier Showcase in Atlanta, GA,

For additional information contact Lisa -

[email protected]. The application form can be downloaded at http://www.ogr.org/scholarships.php

G o l d

S P O N S O R S

Silver

Bronze

2011CALENDAR

February 20-27NCBVA Eastern Caribbean Convention CruiseAllure of the SeasDeparts from Ft. Lauderdale, FL

March 8-11ICCFA Annual Convention &ExpoMandalay Bay Resort & CasinoLas Vegas, NV

April 1-3NFDA Professional Women’s ConferenceAlexandria, VA

April 8-9OGR Annual ConferenceLoew’s Atlanta MidtownAtlanta, GA

October 23-26NFDA Intl. Convention & Expo/CANA Annual ConventionChicago, IL

Wilbert Funeral Services, Inc. (WFSI) recently presented its sales and service awards at the Wilbert Manufacturing Association (WMA) annual meeting in Albuquerque, NM.

For achieving the highest overall revenue in cremation products, Arnold Wilbert Corpo-ration in Goldsboro, NC, received the Pinnacle award for cremation sales. Receiving sales awards for their performances in growing sales with cremation products were Williams Wilbert Vault, Des Moines, IA; Quincy Wilbert Vault, Quincy, IL; and Arnold Wilbert Corporation, NC.

firms were honored with Pinnacle awards for overall sales – Wilbert Vault of Connecticut, Bridgeport, CT; The Fort Miller Service Corp., Greenwich, NY; Smith Wilbert Vault, Bangor, PA; Turner Vault , Lima, OH; Columbus Wilbert Vault, Columbus, GA; Windsor Vault Company, Oldcastle, ON; Quincy Wilbert Vault, Quincy, IL; Western Wilbert Vault, Minot, ND; Memorial Monuments and Vaults, Meridian, ID; and SI Funeral Services, St. Joe, MO.

Four licensees were acknowledged with an award for growth in total overall sales over the past year. They were The Fort Miller Service Corp, Greenwich, NY; Josten Wilbert Vault, Sioux Falls, SD; Wilbert Vaults of Houston and Arnold Wilbert, NC.

In total, 58 licensee operations achieved the status of Ultimate Service Provider, the highest service honor one can achieve as a Wilbert licensee. Only licensees that score in

-vice Provider award. Among the standards that are rated by WFSI field service engineers are the condition of the equipment and materials, the appearance of the personnel and the quality of the Wilbert vaults

Richardson Joins DoricDoric Products, Inc. has announced the addition of Molly Richardson as Market-ing Administrator. Richardson will work in a variety of areas including advertising, marketing, and general promotion of Doric Products, Inc. and Classic Metal Vaults. She will work closely with Joe Gonet and the Doric Marketing Committee to meet the needs of the dealers while providing them with tools to grow their individual businesses.

Colson Launches New CompanyTony Colson, former president and CEO of Wilbert Funeral Services, has launched a new casket company based in Detroit, MI. Genesis Casket Company is a division of Gestamp North America, a manufacturer of automobile parts. The company, which is still working on its business plan, will sell a full range of caskets to funeral homes. Col-

Colson previously worked as a consultant for Legacy Management Partners and for Batesvillle Casket Company as Director of Sales.

Colson resigned his position with Wilbert on October 1.

Wilbert Names Sales and Service Winners

Got News?Send news about what’s happening at your company to Bulletin Editor,

Jan [email protected]


Doric Products, Inc. met in Myrtle Beach, SC in September to celebrate its 55th anniversary, elect officers for the coming year and present annual awards for sales achievements.

Winners of the overall awards include: “#1 Dealer Sales Award” – Carolina-Doric, Inc. (Florence, SC). The award is given to the Doric licensee with the largest sales total for the prior fiscal year. “Greatest Number Sold”– Carolina-Doric, Inc. (Florence, SC); “Top Cremation Product Sales Award” – Concrete Vaults, Inc. (Newton, KS); “Daisy Chri-som Award” - Rocky Mtn. Monument & Vault (Salt Lake City, UT); “Overall Great-est Percentage of Increase”: Division I – Doric-South, Inc. (Demopolis, AL); Division II – Brewster, Inc. (Millville, NJ); Division III – Cheboy-gan Cement Products, Inc. (Cheboygan, MI); Division IV - Arrow Vault Company, Inc. (Lafayette, IN).

In addition to sales awards, Doric also celebrated its 55th

anniversary this year and rec-ognized The American Vault Co., Lake Shore Burial Vault Co., and Wayne Burial Vault Co., Inc. for being Charter Members, (original founding companies) and continuing to be very active in the company today. Abel Vault & Monu-ment of Canton, IL and Doric Vault of Western New York, Inc were also recognized for being Doric members since 1955.

The Board of Directors for the coming year will re-main Asa Brewster (Brewster Vaults, Millville, NJ), Michael Crummitt (Crummitt & Son Vault, Martins Ferry, OH), Charles “Chuck” Foskey (Wicomico Vault, Salisbury, MD), Gerald Hardy (Hardy Doric, Inc., Chelmsford, MA), Hubert McQuestion (Lake Shore Burial Vault, Brookfield, WI), Adair Payment (Atlas Concrete Products, Orlando, FL), Bobby Smith (Eagle Burial Vault, Ruston, LA), Steven Vincent (J.P. Vincent and Sons, Galena, IL) and Jim Wiens (Concrete Vaults Inc., Newton, KS).

Steve Vincent will continue to serve as President, Jim Wiens as Vice President of Fi-nance and Treasurer, Mike Crummitt as Vice President of Manufacturing and Gerald Hardy as Secretary. The Executive Committee consists of Mike Crummitt, Hubert McQuestion, Steve Vincent and Jim Wiens.

Rostine Manufacturing & Supply, Inc.

P.O. Box 8192 | 4227 W. Church

1-800-397-9114Fax 417-864-6596

www.castomagic.com

Help$ cut your labor costs Make$ your concrete look better

Meet$ all EPA and state VOC limits

A Complete Line of Form Release Agents

Doric dealers gather for lunch and historical tour at The Columns Plantation near Florence, SC.

Doric Celebrates 55th Anniversary;Presents Annual Sales Awards


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