COMMUNICATION GAP

BY DARPAN,NIRMAL,SACHIN,SONAM,JAYANTHI AND VARSHA

INTRODUCTIONThe difference between what the sender wants to convey and the receiver understands is communication gap.Beating the communication gap is a major hurdle in the organization's pursuit of prosperity and progress. With the gap unresolved it leads to goals and objectives not being met and this hinders a business fulfilling its potential

WHAT IS THIS GAP ALL ABOUT?ALL OF US CONVERSATE IN OUR EVERY DAY LIFE BUT.DOES THE RECEIVER UNDERSTAND OUR MESSAGE COMPLETELY AND IN THE RIGHT SENSE? THIS IS WHAT WE CALL ‘THE GAP’…

WHAT CAUSES THIS GAPPOOR VOCABULARY

TALKING FAST

CARELESSNESS

IMPROPER SELECTION OF WORDS

LACK OF CLARITY

EFFECTS OF COMMUNICATION GAP IN

AN ORGANISATION

LOOSING CLIENTSERRONOUS

ACTIONS

PROBLEM BETWEEN

EMPLOYEES

PROBLEM BETWEEN

EMPLOYER AND EMPLOYEE

TIME AND MONEY LOSS

WILL NON VERBAL COMMUNICATION HELP?

NON VERBAL COMMUNICATION IS MORE PRONE TO SUCH GAPS.NON VERBAL SIGNALS AND SIGNS DIFFER FROM CULTURE TO CULTURE PLACE TO PLACE.AVOIDING NON VERBAL COMMUNICATION IN THE WORK PLACE AS MUCH AS POSSIBLE IS NECESSARY

HOW TO REDUCE THIS GAP?Understanding the opposite gender

preparation

Understanding the diversity in workplace

Avoiding non verbal communication

Avoiding experimentation with word usage

Getting feedback

Crosschecking

Improving fluency in the language

UNDERSTANDING OPPOSITE GENDER

Women tend to ask lots of questions before beginning work. Men simply roll up their sleeves. The result: Men assume women aren't up to the job. If they were competent, reason men, then women wouldn't be asking so many questions. But in fact, women typically verify and validate data before starting tasks, sometimes to improve their performance.

PREPARATIONIT IS ALWAYS SAFE TO PREPARE BEFORE SPEAKING BY THIS WE CAN AVOID UNWANTED DETAILS AND SPEAK ONLY WHAT IS ESSENTIAL.PREPARATION OF EVEN TWO MINUTES CAN MAKE A HUGE DIFFERENCE

UNDERSTANDING THE DIVERSITY IN THE WORKPLACE

UNDERSTANDING THE DIVERSITY IS VERY IMPORTANT .SO TO COMMUNICATE CLEARLY AND PATIENTLY AVOIDING NON VERBAL SIGNS AND EXPRESSIONS IS ESSENTIAL HERE

AVOIDING EXPERIMENTAION WITH WORD USAGE

IT IS COMMON HABBIT TO USE A NEWLY LEARNT WORD WHILE TALKING BUT ONE SHOULD RESIST THIS TEMPTATION IN THE WORKPLACE.TH E CHANCES OF IMPROPER USAGE IS VERY HIGH!THE MOST IMPORTANT PART IS TO MAKE THE RECEIVER UNDERSTAND AND NOT TO SHOW OFF ONE’S VAOCABULARY OR LANGUAGE SKILLS!!!

FEEDBACK AND CROSSCHECKING

THIS IS THE MOST EFFECTIVE WAY TO REDUCE COMMUNICATION GAP.THIS METHOD WILL CLEARLY POINT OUT THE ARES WHERE COMMUNICATION NEEDS TO BE IMPROVED AND THE IMPROVEMENT CAN BE FELT IMMEDIATELY.

IMPROVING FLUENCY IN THE LANGUAGE

THE MOST ESSENTIAL THING FOR COMMUNICATION IS THE LANGUAGE WE SPEAK.IT IS ESSENTIAL TO LEARN THE LANGUAGE WELL AND SPAEK IT WITHOUT GRAMMATICAL ERRORS.LEARNING A FOREIGN LANGUAGE ALWAYS HELPS.THE KEY IS NOT LEARNING MANY LANGUAGES BUT LEARNING A LANGUAGE PERFECTLY WELL.

CONCLUSIONThe great enemy of clear language is insincerity. When there is a gap between one's real and one's declared aims, one turns, as it were, instinctively to long words and exhausted idioms, like a cuttlefish squirting out ink. GEORGE ORWELL

COMMUNICATION IS A VERY ESSENTIAL PART OF EVERYDAY LIFE AND ITS PRESENCE IS MORE FELT IN ORGANISATION. SO TO LEARN TO COMMUNICATE EFFECTIVELY IS THE NEED OF THE HOUR.

THANK YOU