Consultant RFP - Revised Format...resume Two copies of each resume MUST be submitted All resumes submitted must be sent "blind" (not on company letterhead and without logos or identifying

- 1 -

cnslITBdoc rev9232010

Date ITB 071I0200253 Due This is a ReSTART ITB Only those contractors currently on the ReSTART pre-qualified bidder list may submit proposals Reminder The following are requirements for ReSTART proposals

Contractors are limited to One (1) candidate per position Candidates MUST meet the minimum requirements of the position An exclusive agreement with the candidate submitted MUST be attached to the

resume Two copies of each resume MUST be submitted All resumes submitted must be sent blind (not on company letterhead and

without logos or identifying company marks) Price proposal must be submitted according to instructions in Section IV

Information Required from Bidder IV-C Price Proposal Failure to adhere to any of the above requirements may result in the bidder being disqualified and may be grounds for the contractors removal from the ReSTART pre-qualified bidder list

SECTION I GENERAL INFORMATION

I-A PURPOSE The purpose of this Invitation to Bid (ITB) is to obtain quotations for temporary professional services to assist the Department of Technology Management and Budget (DTMB) and the Department of Human Services (DHS) in performing quality control for design development and implementation of a Statewide Automated Child Welfare Information System (SACWIS) Two types of Quality Control (QC) services are required and will be implemented in two phases Phase 1 of the QC contract focuses on preparing for the arrival of the Design Development amp Implementation (DDI) Contractor The QC Contractor is focusing on building a project knowledge base in preparation for on-boarding the remaining QC testing resources in Phase 2 The QC will initially support the State in evaluating the responses to the DDI Request For Proposal (RFP) This activity will be relatively short-live but will provide the QC Contractor the required project knowledge to assist the State in the development of the projectrsquos quality processes before the DDI Contractor arrives The Phase 1 quality control activities continue through the duration of the Restart and are further described in the Statement of Work Phase 2 of the QC contract is more technical in nature and more labor intensive Engagement of the QC testers in the Joint Application Design (JAD) sessions with the DDI Contractor will build the foundation for the QC testing team Involvement in the requirement definition phase of the SACWIS Project will provide the solid base for the testers to write test scenarioscases which are associated to business and technical requirements The testers can then work with the State and develop automated testing scripts using selected tools to execute testing The QC Contractor will primarily focus on the integrity of the application in the System Test environment However the QC

- 2 -


will also have quality obligations in all project system environments The QC Contractor will also be considered the subject matter expert on issue of testing for the Project The State will emphasize adherence to the project Defect Severity Criteria and prohibitions on defect propagation to higher environments The State will award one (1) ReStart contract for Quality Control services that includes a total of five (5) individuals Phase 1 services begin November 1 2010 and include one (1) Quality Control Project Manager and one (1) Quality Assurance Analysts III Phase 2 services are expected to begin January 19 2011 although the start date is approximate depending on award of the DDI contract Phase 2 services include one (1) Testing Technician Senior and two (2) Testing Technicians The vendor awarded this ReStart contract is prohibited from bidding on any other SACWIS project procurement including participation as either a prime contractor or subcontractor on the Request for Proposal (RFP) for SACWIS project Design Development and Implementation (DDI) or any other SACWIS project procurement such as Program Management or Independent Verification and Validation (IVampV) except for additional Quality Control services augmentation The contract period will be from approximately November 1 2010 to October 31 2011 up to 1984 hours per position with two one-year options The State does not commit to procuring services in the quantities estimated or in any other amounts The vendor must certify in their proposal that the candidates which are included in their bid proposal are available to start on the date indicated for each skill set This is a Mandatory Statement If this statement does not exist in the Vendors Proposal the proposal will not be considered for award

Note If there is a delay of more than ten (10) working days in the start date and substitutions are necessary the skill sets of the substitutions must be approved by the requesting agency and meet or exceed the skill sets of the original candidate

Proposals containing false or misleading statements or which provide references that do not support an attribute or condition claimed by the bidder may be rejected If in the opinion of the State such information was intended to mislead the State in its evaluation of the proposal and the attribute condition of capability as a requirement of this proposal the proposal shall be rejected I-B ISSUING OFFICE This ITB is issued by Purchasing Operations State of Michigan Department of Technology Management amp Budget (DTMB) hereafter known as Purchasing Operations for the DTMB and the Department of Human Services (DHS) Where actions are a combination of those of Purchasing Operations DTMB and DHS the authority will be known as the State Purchasing Operations is the sole point of contact in the State with regard to all procurement and contractual matters relating to the services described herein Purchasing Operations is the only office authorized to change modify amend alter clarify or otherwise alter the specifications terms and conditions of this Invitation to Bid and any contract(s) awarded as a result of this Request Purchasing Operations will remain the SOLE POINT OF CONTACT throughout the procurement process until such time as the Director of Purchasing Operations shall direct otherwise in writing See Paragraph I-C below All communications concerning this procurement must be addressed to

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Jacque Kuch Buyer DMB Purchasing Operations 2nd Floor Mason Building PO Box 30026 Lansing Michigan 48909 kuchjmichigangov I-C PROJECT MANAGER and CONTRACT ADMINISTRATOR DTMB and DHS have assigned a Project Manager and a Contract Administrator who have been authorized by Purchasing Operations to administer the resulting Contract(s) on a day-to-day basis during the term of the Contract However administration of any Contract implies no authority to change modify clarify amend or otherwise alter the terms conditions and specifications of such contract That authority is retained by Purchasing Operations The Project Manager for this contract is Laurie Johnson SACWIS Manager The Department of Human Services 235 S Grand Ave Lansing MI 48909 The Contract Administrator for this contract is Patty Bogard Contract Administrator DTMB Office of Contracts Constitution Hall South Atrium 525 West Allegan Street Lansing MI 48913 BogardPmichigangov I-D INCURRING COSTS AND LEGISLATIVE APPROPRIATIONS The State of Michigan is not liable for any costs incurred by any bidder prior to signing of a contract by all parties and delivery of services under the contract Any costs to be paid by the State are limited to those authorized by the terms and conditions of any resulting Contract The State fiscal year is October 1st through September 30th The prospective contractor is advised that payments in any given fiscal year are contingent upon enactment of legislative appropriations I-E PROPOSALS To be considered each bidder must submit a COMPLETE response to this ITB using the format provided in Section IV No other distribution of proposals is to be made by the bidder BIDDERS MUST COMPLETE SIGN AND SEND A COVER LETTER WITH THIS ITB The Proposal must include a statement that the Proposal remains valid for at least sixty days from the due date for responses to this ITB However the rates quoted in the PRICE PROPOSAL shall remain firm for the duration of the prospective contract (see Paragraph I-D) I-F ACCEPTANCE OF ITB and PROPOSAL CONTENT

- 4 -


The contents of this ITB and the proposal will become contractual obligations if a contract ensues Failure of the successful bidder to accept these obligations may result in cancellation of the award I-G CONTRACTOR RESPONSIBILITIES The Contractor will be required to assume responsibility for all contractual activities offered in their proposal whether or not the Contractor performs them Further the State will consider the Contractor to be the sole point of contact with regard to contractual matters including payment of any and all charges resulting from the anticipated contract Contractor must make timely payment to staff performing services for the State Note If any personnel contracted through this RFP are not your employees but that of another company you must include a list of those companies (subcontractors) including firm name and address contact person complete description of skill sets to be subcontracted and descriptive information concerning subcontractorrsquos organizational abilities in your response The State reserves the right to approve subcontractors for this work and to require the Contractor to replace subcontractors found to be unacceptable The Contractor is totally responsible for adherence by the subcontractor to all provisions of the Contract Failure to identify companies providing personnel for your use in Contracts will be cause for cancellation of your Contract and possible removal from the RESTART program I-H NEWS RELEASES News releases pertaining to this ITB or the services study data or project to which it relates will not be made without prior written State approval and then only in accordance with explicit written instructions from the State No results of the project are to be released without prior approval of the State and then only to persons designated I-I SELECTION CRITERIA Responses to this ITB will be evaluated based upon a Modified Two-Step Selection Process The State will evaluate the resumes and references of submitted candidates Selection will be based on a best value evaluation using the criteria identified in the ITB and the rate provided by the Contractor Other selection criteria or tools which may be in the best interest of the State may be utilized to make a selection The agency along with Department of Management and Budget Office of Purchasing Operations will review and rank all resumes received The State may contact the Contractor to request an interview with the candidate The Contractor will be responsible for setting up all interviews At the Statersquos discretion the interview may be conducted over the telephone The State may at its discretion request a face-to-face interview In this case all expenses travel or otherwise resulting from such a request shall be borne by the Contractor Once the resumes have been ranked the second step will involve the Office of Purchasing Operations and the review of the proposed hourly or monthly rates to the ranking of personnel Purchasing Operations will prepare a recommendation of award based on the Reasonable Cost Methodology described below

- 5 -


The proposal with the highest ranked personnel in Step I will be given first consideration of award If the state determines that the price proposal of the bidder with the highest ranked personnel is unreasonable then the state can consider the bidderrsquos price proposal with the next highest ranked resume This evaluation process will continue until a recommendation of award can be made in the best interest of the State I-J INDEPENDENT PRICE DETERMINATION Contractorrsquos proposal shall include a cost proposal providing a time and material hourly rate or monthly rate for each of the staffing classifications requested The rates must incorporate any direct or indirect costs including travel The only exception is travel as defined Section 1103(B) The cost proposal shall state no other rates amounts or information No text is to be inserted that could be construed as a qualification of the rates proposed The State expects the professional staff provided by the Contractor to work a minimum of 160 hours for the monthly rate contracts Fewer hours will be result in a pro-rated reduction of the monthly rate

1 By submission of a proposal the bidder certifies and in the case of a joint proposal each party thereto certifies as to its own organization that in connection with this proposal

a The prices in the proposal have been arrived at independently without consultation

communication or agreement for the purpose of restricting competition as to any matter relating to such prices with any other bidder or with any competitor and

b Unless otherwise required by law the prices which have been quoted in the proposal

have not been knowingly disclosed by the bidder and will not knowingly be disclosed by the bidder prior to award directly or indirectly to any other bidder or to any competitor and

c No attempt has been made or will be made by the bidder to induce any other person or

firm to submit or not submit a proposal for the purpose of restricting competition

2 Each person signing the proposal certifies that shehe

a Is the person in the bidders organization responsible within that organization for the decision as to the prices being offered in the proposal and has not participated (and will not participate) in any action contrary to la b and c above or

b Is not the person in the bidders organization responsible within that organization for

the decision as to the prices being offered in the proposal but has been authorized in writing to act as agent for the persons responsible for such decision in certifying that such persons have not participated (and will not participate) in any action contrary to 1a b and c above

3 A proposal will not be considered for award if the sense of the statement required in the

Cost and Price Analysis portion of the proposal has been altered so as to delete or modify 1a c or 2 above If 1b has been modified or deleted the proposal will not be considered for award unless the bidder furnishes with the proposal a signed statement which sets forth in detail the circumstances of the disclosure and the Issuing Office determines that such disclosure was not made for the purpose of restricting competition

- 6 -


I-K SEALED BID RECEIPT (SEE ALSO PARAGRAPH IV-G) PROPOSALS MUST BE RECEIVED AND TIME-STAMPED IN PURCHASING OPERATIONS ON OR BEFORE THE DUE DATE AND TIME SPECIFIED ON THE COVER PAGE OF THE ITB Bidders are responsible for timely receipt in Purchasing Operations of their proposal PROPOSALS WHICH ARE RECEIVED AFTER THE SPECIFIED DUE DATE AND TIME CANNOT BE CONSIDERED I-L DISCLOSURE All information in a bidders proposal and any Contract resulting from this ITB is subject to disclosure under the provisions of the Freedom of Information Act 1976 Public Act No 442 as amended MCL 15231 et seq I-M AWARD The State reserves the right to award by item part or portion of an item group of items or total proposal to reject any and all proposals in whole or in part if in the Director of Purchasing Operations judgment the best interest of the State will be so served In determination of awards the qualifications of the bidder and the conformity with the specifications of services to be supplied will be considered I-N MODIFICATIONS REVISIONS CONSENTS AND APPROVALS Any contract resulting from this ITB may not be modified amended extended or augmented except by a writing executed by the parties hereto and any breach or default by a party shall not be waived or released other than in writing signed by the other party Additional services which are outside the Scope of Services of this Contract shall not be performed by the Contractor without the prior written approval of the State Additional services when authorized by an executed contract change order or an amendment to this Contract shall be compensated by a fee mutually agreed upon between the State and the Contractor I-O CONTRACT DOCUMENTS The following constitute the complete and exclusive statement of the agreement between the parties as it relates to this transaction

1 Statersquos ITB and any Addenda thereto 2 Contractors response to the States ITB and Addenda and 3 All amendments and change orders as written and properly approved

and by reference 3 Statersquos Pre-qualification RFI and any Addenda thereto 4 Contractors response to the States Pre-qualification RFI and Addenda All responses representations and assurances contained in the Proposal are incorporated into and are enforceable provisions of this Contract In the event of any conflict between the provisions

- 7 -


of the ITB and the Contractorrsquos response to the ITB the terms of the ITB and any Contract amendments shall prevail I-P SPECIAL TERMS AND CONDITIONS

1 Normal State work hours are 800 am to 500 pm Monday through Friday

2 All work will be performed at the site identified in Section III of this ITB unless otherwise agreed to by both parties

3 The Contractor must permit representatives of DTMB and the agency and other

authorized public agencies interested in the services requested in this ITB to have full access to the services requested showing the Contractorrsquos performance during normal business hours

4 The Contractor during the performance of services detailed in this ITB will be responsible

for any loss or damage to original documents belonging to the State when they are in the Contractorrsquos possession Restoration of lost or damaged original documents shall be at the Contractorrsquos expense

5 All questions which may arise as to the quality and acceptability of work the manner of

performance and rate of progress of the work the interpretation of designs and specifications and as to the satisfactory and acceptable fulfillment of the terms of this agreement shall be decided by DTMB and the State agencies involved

6 The Contractor shall agree that it will not volunteer offer or sell its services to any litigant

against the State its agencies employees and officials with respect to any services that it has agreed to perform for the State provided that this provision shall not apply either when the Contractor is issued a valid subpoena to testify in a judicial or administrative proceeding or when the enforcement of this provision would cause the Contractor to be in violation of any Michigan or Federal law

7 All work prepared by the Contractor during the execution of this contract shall be

considered works made by hire and shall belong exclusively to the State and its designees unless specifically provided otherwise by mutual agreement of the authorized representatives of the Contractor and the State This includes but is not limited to all new business processes created all planning and design work performed all technology developed the source and object code of all software programs and systems any business objects or databases created all related documentation (written or automated) and all documents and reports

If by operation of law any of the work including all related intellectual property rights is not owned in its entirety by the State automatically upon creation thereof the Contractor agrees to assign and hereby assigns to the State and its designees the ownership of such work including all related intellectual property rights The Contractor agrees to provide at no additional charge any assistance and to execute any action reasonably required for the State to perfect its intellectual property rights with respect to the aforementioned work If the Contractor uses any subcontractors to perform and prepare any of the work the Contractor shall insure through agreement with the subcontractors that all intellectual property rights in any of the work shall belong exclusively to the State Failure of the Contractor to insure such rights may be considered by the State to be a material breach of this contract

- 8 -


8 The Contractor shall agree that they will not furnish or disclose any items owned by the

State to a third party without the written permission of the State This includes both items created as part of this contract and items owned by the State that are incidental to the contract The Contractor shall also agree not to use items owned by the State for other purposes without the prior written permission of the State

9 Individuals assigned by the Contractor are employees of the Contractor and are not under

any circumstances or conditions employees of the State

The State will retain the right to release outright or request the replacement of any person who is working at an inferior level of performance The Contractor will be given 24 hours advance notice of this action

12 The Contractorrsquos name logo or other company identifier may not appear on documentation

delivered to the State without written authorization from the Contract Administrator An exception to this will be transmittal of cover letters showing delivery of said documents

13 The Contractor will certify in writing that it is in conformance with all applicable federal and

state civil rights and practices equal employment opportunity for all persons regardless of race creed color religion national origin gender or handicap it is also in conformance with the requirements of the Americans with Disabilities Act Failure to comply with the aforementioned laws may result in termination of the contract

14 The Contractor shall use all software in accordance with the Statersquos license agreements

and any further restrictions imposed by the State The Contractor shall not make any unauthorized copies of any software under any circumstances Contractors found copying or knowingly using copyrighted software other than for backup purposes are subject to progressive disciplinary action Contractors shall not provide software to any outsiders including consultants local governmental units and others when this would be a violation of law or copyright agreements

15 Contractors are responsible for maintaining the confidentiality of their passwords and are

liable for any harm resulting from disclosing or allowing disclosure of any password Any conduct that restricts or inhibits the legitimate business use of State systems or network is prohibited Each person must use State systems and networks only for lawful purposes Specifically prohibited is any use of State systems or disclosure of any data which would constitute a criminal offense give rise to civil liability violate any State of Michigan policy or otherwise violate any applicable local state or federal law This also applies to any computer systems or networks that are accessed from State computer systems or networks

16 The DTMB and the DHS have developed and will continue to develop during the course of

this effort a growing number of information technology standards The selected Contractor must follow any and all standards adopted by DTMB and the DHS Where standards do not exist the final acceptance of a new technique technology or design will rest with the Project Manager following consultation and review with DTMB

I-Q DEPARTMENT AND CONTRACTOR RESPONSIBILITIES Department Responsibilities

- 9 -


1 Provide office space within the Departments for temporary employees selected to work on

these projects NOTE Access to office space during non-working hours must be approved

2 Provide conference room space when sufficient notice is given and space is available

3 Provide telephones for calls originating from within the Department of Technology Management amp Budget Agency Services Departments of State and Treasury Department of State Division that are project-related

4 Provide copying services that are project-related

5 Provide access to Facsimile equipment for items that are project-related

6 Provide computer hardware and software as deemed necessary for all temporary

staffpersonnel working within the Department Contractor Responsibilities

1 Provide temporary professional services Monday through Friday during the same work hours as those worked by State employees working at the identified facility

2 Provide those services requested based on staff having the qualifications identified in this

ITB

3 Provide services on an as needed if needed basis The exact timing and scheduling of the services shall be between the State and the contractor at the time of need

4 All personnel provided by the Contractor shall be subject to the rules regulations and

policies of the DTMB DHS and the State

5 The Contractor shall replace all personnel whose work was found to be unsatisfactory within 24 hours of notification Replacement of discontinued staff will be at the States sole discretion the State is not obligated to replace terminated or withdrawn individuals

In the event an individual has been terminated or has voluntarily withdrawn from an assignment the State will advise the Contractor which of the following three options will be employed

The State can request the same Contractor replace the individual with an individual of equal or greater qualifications

The State can choose from the other candidates submitted in response to the ITB if they are still available and the proposed rates are still valid

The State can re-issue the ITB and obtain a new list of candidates and rates from eligible Contractors

6 Contractor shall ensure that staff proposed for assignment are fully trained and meet the

skill set requirements of the job position being filled

7 The State andor its agencies make changes to their technical architectures from time to time If a contract individual is assigned to a State project or support area and the technology associated with their assignment changes the Contractor is responsible for

- 10 -


training in the new or changed technology (eg Contractor personnel needs training in a particular CASE tool in order to perform their State assignment

The cost of the course including any travel expenses will be the responsibility of the Contractor and the training hours will not be billable to the State) This responsibility includes all fees associated with the actual training course travel expenses and also the hours the individual spends in training The maximum liability to the Contractor firm for training hours for any individual will be two weeks per year

8 Provide parking when working on-site

9 Phone calls not related to the project are not to be charged to the State

10 The Contractor recognizes its responsibility for all tasks and deliverables contained therein

warrants that it has fully informed itself of all relevant factors affecting accomplishment of the tasks and deliverables and agrees to be fully accountable for the performance thereof In addition the Contractor assumes full responsibility for the acts of all subcontractors Contractor shall have sole responsibility for the supervision daily direction and control payment of salary (including withholding of income taxes and social security) workerrsquos compensation disability benefits and the like for its personnel

Contractors management responsibilities include but are not limited to the following

Ensure personnel understand the work to be performed to which they are assigned Ensure personnel know their management chain and adhere to Contractor policies

and exhibit professional conduct to perform in the best interest of the State Ensure personnel adhere to applicable laws regulations and Contract conditions

governing Contractor performance and relationships with the State Regularly assess personnel performance and provide feedback to improve overall

task performance Ensure high quality results are achieved through task performance Provide training

I-R USE OF AGENCY STANDARD INFORMATION TECHNOLOGY ENVIRONMENT Unless otherwise stated in this ITB all items produced by the Contractor must run on and be compatible with the information technology environment described in Section IIIB of this ITB It is recognized that technology changes rapidly The staff may request a change in the standard environment using the process identified by DTMB Any changes must be approved in writing by DTMB before work may proceed based on the changed environment Additionally the State needs to be able to maintain software and other items produced as the result of the contract Therefore software development tools may not be used unless request is made in writing and approved by DTMB in writing

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SECTION II

CONTRACTUAL SERVICES TERMS AND CONDITIONS The following are MANDATORY TERMS to which the Contractor MUST agree without word modification II-A CONTRACT PAYMENT The State shall not be liable to pay the Contractor for any work performed prior to the Contractorrsquos receipt of a fully executed Blanket Purchase Order (BPO) The services shall be provided and invoiced on a monthly basis as used After the services have been rendered the Contractor shall invoice the State in accordance with the payment provisions of the Contract Invoices must list the project agency ITB number and monthly rate All invoices MUST include copies of timesheets signed by the project manager verifying hours were worked and that services were acceptably performed The State shall not be liable to pay the Contractor for any hours worked in excess of the rate stated in the BPO The State will not pay the Contractor for overtime holiday or other premium charges or other benefits The Contractor shall not receive payment for Services the State finds unsatisfactory or which were performed in violation of federal state or local law ordinance rule or regulation II-B ACCOUNTING RECORDS The Contractor agrees that the State may upon 24-hour notice perform an audit at Contractorrsquos location(s) to determine if the Contractor is complying with the requirements of the Contract The Contractor agrees to cooperate with the State during the audit and produce all records and documentation that verifies compliance with the Contract requirements II-C INDEMNIFICATION

1 For Purposes of Indemnification as set forth in this section State means the State of Michigan its departments divisions agencies offices commissions officers employees and agents

2 General Indemnification

The Contractor shall indemnify defend and hold harmless the State from and against all losses liabilities penalties fines damages and claims (including taxes) and all related costs and all related costs and expenses (including reasonable attorneys and costs of investigation litigation settlement judgments interest and penalties) arising from or in connection with any claim demand action citation or legal proceeding against the State arising out of or resulting from the death or bodily injury of any person or the damage loss or destruction of any real or tangible personal property in connection with the performance of services by Contractor by any of its subcontractors by anyone directly or indirectly employed by any of them or by anyone for whose acts any of them may be liable provided that the Contractor is notified within 30 days from the time that the State has knowledge of such claims This indemnification obligation shall not apply to the extent if any that such death bodily injury or property damage is caused by the conduct of the State

- 12 -


3 PatentCopyright Infringement Indemnification The Contractor shall indemnify defend and hold harmless the State from and against all losses liabilities damages (including taxes) and all related costs and expenses (including reasonable attorneys fees and costs of investigation litigation settlement judgments interest and penalties) incurred in connection with any action or proceeding threatened or brought against the State to the extent that such action or proceeding is based on a claim that any piece of equipment software commodity or service supplied by the Contractor or its subcontractors or the operation of such equipment software commodity or service or the use or reproduction of any documentation provided with such equipment software commodity or service infringes any United States patent copyright or trade secret of any person or entity which is enforceable under the laws of the United States

In addition should the equipment software commodity or service or its operation become or in the Statersquos or Contractors opinion be likely to become the subject of a claim of infringement the Contractor shall at the Contractors sole expense (i) procure for the State the right to continue using the equipment software commodity or service or if such option is not reasonably available to the Contractor (ii) replace or modify to the Statersquos satisfaction the same with equipment software commodity or service of equivalent function and performance so that it becomes non-infringing or if such option is not reasonably available to Contractor (iii) accept its return by the State with appropriate credits to the State against the Contractors charges and reimburse the State for any losses or costs incurred as a consequence of the State ceasing its use and returning it

4 Continuation of Indemnification Obligation

The duty to indemnify will continue in full force and effect not withstanding the expiration or early cancellation of the Contract with respect to any claims based on facts or conditions that occurred prior to expiration or cancellation

II-D LIMITATION OF LIABILITY The Contractorrsquos liability for damages to the State for any cause whatsoever and regardless of the form of action whether in contract or tort shall be limited the value of the Contract or $200000 which ever is higher The foregoing limitation of liability shall not apply to claims for infringement of United States patent copyright or trade secrets to claims for death or bodily injury or damage to any real or tangible personal property caused by the negligence or fault of the Contractor to claims related to the Contractorrsquos unauthorized release of confidential information to claims covered by other specific provisions of this Contract if any calling for liquidated damages to the Contractorrsquos indemnification obligations under Section II-C and to the receipt of court costs or attorneyrsquos fees that might be awarded by a court in addition to damages after litigation based on this Contract Neither the Contractor nor the State shall be liable to the other for indirect or consequential damages even if such party has been advised of the possibility of such damages This limitation as to indirect or consequential damages does not apply to claims for infringement of United States patent copyright or trade secrets to claims related to the Contractorrsquos unauthorized release of confidential information to other specific provisions of this Contract if any calling for liquidated damages or to the receipt of court costs or attorneyrsquos fees that might be awarded by a court in addition to damages after litigation based on this Contract II-E CONTRACTORS LIABILITY INSURANCE

- 13 -


BEFORE STARTING WORK THE CONTRACTOR MUST FURNISH TO THE DIRECTOR OF PURCHASING OPERATIONS CERTIFICATE(S) OF INSURANCE VERIFYING LIABILITY COVERAGE THE CONTRACT OR PURCHASE ORDER NO MUST BE SHOWN ON THE CERTIFICATE OF INSURANCE TO ASSURE CORRECT FILING These Certificates shall contain a provision that coveragersquos afforded under the policies will not be canceled until at least fifteen days prior written notice bearing the Contract Number or Purchase Order Number has been given to the Director of Purchasing Operations The Contractor shall purchase and maintain such insurance as will protect him from claims set forth below which may arise out of or result from the Contractors operations under the Contract (Purchase Order) whether such operations be by himself or by any Subcontractor or by anyone directly or indirectly employed by any of them or by anyone for whose acts any of them may be liable

1 Claims under workers disability compensation disability benefit and other similar employee

benefit act A non-resident Contractor shall have insurance for benefits payable under Michigans Workers Disability Compensation Law for any employee resident of and hired in Michigan and as respects any other employee protected by workers disability compensation laws of any other state the Contractor shall have insurance or participate in a mandatory state fund to cover the benefits payable to any such employee

2 Claims for damages because of bodily injury occupational sickness or disease or death of

his employees

3 Claims for damages because of bodily injury sickness or disease or death of any person other than his employees subject to limits of liability of not less than $100000 each occurrence and when applicable $300000 annual aggregate for non-automobile hazards and as required by law for automobile hazards

4 Claims for damages because of injury to or destruction of tangible property including loss

of use resulting subject to a limit of liability of not less than $50000 each occurrence for non-automobile hazards and as required by law for automobile hazards

5 Insurance for Subparagraphs (3) and (4) non-automobile hazards on a combined single

limit of liability basis shall not be less than $100000 each occurrence and when applicable $300000 annual aggregate

The insurance shall be written for not less than any limits of liability herein specified or required by law whichever is greater and shall include contractual liability insurance as applicable to the Contractors obligations under the Indemnification clause of the BPO II-F CANCELLATION The State may cancel this Contract without further liability or penalty to the State its departments divisions agencies offices commissions officers agents and employees for any of the following reasons

1 Material Breach by the Contractor In the event that the Contractor breaches any of its material duties or obligations under the Contract the State may having provided written

- 14 -


notice of cancellation to the Contractor cancel this Contract in whole or in part for cause as of the date specified in the notice of cancellation

In the event that this Contract is cancelled for cause in addition to any legal remedies otherwise available to the State by law or equity the Contractor shall be responsible for all costs incurred by the State in canceling the Contract including but not limited to State administrative costs attorneys fees and court costs and any additional costs the State may incur to procure the services required by this Contract from other sources All excess re-procurement costs and damages shall not be considered by the parties to be consequential indirect or incidental and shall be subject to the dollar limitation of liability as provided in Section II-D

In the event the State chooses to partially cancel this Contract for cause charges payable under this Contract will be equitably adjusted to reflect those services that are cancelled

In the event this Contract is cancelled for cause pursuant to this section and it is therefore determined for any reason that the Contractor was not in breach of contract pursuant to the provisions of this section that cancellation for cause shall be deemed to have been a cancellation for convenience effective as of the same date and the rights and obligations of the parties shall be limited to that otherwise provided in the Contract for a cancellation for convenience

2 Cancellation For Convenience By the State The State may cancel this Contract for its

convenience in whole or part if the State determines that such a cancellation is in the Statersquos best interest Reasons for such cancellation shall be left to the sole discretion of the State and may include but not necessarily be limited to (a) the State no longer needs the services or products specified in the Contract (b) relocation of office program changes changes in laws rules or regulations make implementation of the Contract services no longer practical or feasible and (c) unacceptable prices for additional services requested by the State The State may cancel the Contract for its convenience in whole or in part by giving the Contractor written notice 30 days prior to the date of cancellation If the State chooses to cancel this Contract in part the charges payable under this Contract shall be equitably adjusted to reflect those services that are cancelled

3 In the event that funds to enable the State to effect continued payment under this Contract

are not appropriated or otherwise made available The Contractor acknowledges that if this Contract extends for several fiscal years continuation of this Contract is subject to appropriation or availability of funds for this project If funds are not appropriated or otherwise made available the State shall have the right to cancel this Contract at the end of the last period for which funds have been appropriated or otherwise made available by giving written notice of cancellation to the Contractor The State shall give the Contractor written notice of such non-appropriation or unavailability within 30 days after it receives notice of such non-appropriation or unavailability

4 In the event the Contractor an officer of the Contractor or an owner of a 25 or greater

share of the Contractor is convicted of a criminal offense incident to the application for or performance of a State public or private Contract or subcontract or convicted of a criminal offense including but not limited to any of the following embezzlement theft forgery bribery falsification or destruction of records receiving stolen property attempting to influence a public employee to breach the ethical conduct standards for State of Michigan employees convicted under State or federal antitrust statutes or convicted of any other

- 15 -


criminal offense which in the sole discretion of the State reflects upon the Contractorrsquos business integrity

5 In the event any final administrative or judicial decision or adjudication disapproves a

previously approved request for purchase of personal services pursuant to Constitution 1963 Article 11 section 5 and Civil Service Rule 4-6 Cancellation may be in whole or in part and may be immediate as of the date of the written notice to the Contractor or may be effective as of the date stated in such written notice

II-G ASSIGNMENT The Contractor shall not have the right to assign this Contract or to assign or delegate any of its duties or obligations under this Contract to any other party (whether by operation of law or otherwise) without the prior written consent of the State Any purported assignment in violation of this section shall be null and void Further the Contractor may not assign the right to receive money due under the Contract without the prior written consent of the State Purchasing Operations Director II-H DELEGATION The Contractor shall not delegate any duties or obligations under this Contract to a subcontractor other than a subcontractor named in the bid unless the State Purchasing Operations Director has given written consent to the delegation II-I NON-DISCRIMINATION CLAUSE In the performance of any Contract or purchase order resulting herefrom the bidder agrees not to discriminate against any employee or applicant for employment with respect to their hire tenure terms conditions or privileges of employment or any matter directly or indirectly related to employment because of race color religion national origin ancestry age sex height weight marital status physical or mental disability unrelated to the individualrsquos ability to perform the duties of the particular job or position The bidder further agrees that every subcontract entered into for the performance of any Contract or purchase order resulting herefrom will contain a provision requiring non-discrimination in employment as herein specified binding upon each subcontractor This covenant is required pursuant to the Elliot Larsen Civil Rights Act 1976 Public Act 453 as amended MCL 372101 et seq and the Persons with Disabilities Civil Rights Act 1976 Public Act 220 as amended MCL 371101 et seq and any breach thereof may be regarded as a material breach of the Contract or purchase order II-J UNFAIR LABOR PRACTICES Pursuant to 1980 Public Act 278 as amended MCL 423231 et seq the State shall not award a Contract or subcontract to an employer whose name appears in the current register of employers failing to correct an unfair labor practice compiled pursuant to section 2 of the Act This information is compiled by the United States National Labor Relations Board A Contractor of the State in relation to the Contract shall not enter into a Contract with a subcontractor manufacturer or supplier whose name appears in this register Pursuant to section 4 of 1980 Public Act 278 MCL 423324 the State may void any Contract if subsequent to award of the Contract the name of the Contractor as an employer or the name of the subcontractor manufacturer or supplier of the Contractor appears in the register

- 16 -


II-K SURVIVOR Any provisions of the Contract that impose continuing obligations on the parties including but not limited to the Contractorrsquos indemnity and other obligations shall survive the expiration or cancellation of this Contract for any reason II-L GOVERNING LAW This Contract shall in all respects be governed by and construed in accordance with the laws of the State of Michigan Any dispute arising herein shall be resolved in the State of Michigan II-M NO WAIVER OF DEFAULT The failure of a party to insist upon strict adherence to any term of a Contract resulting from this ITB shall not be considered a waiver or deprive the party of the right thereafter to insist upon strict adherence to that term or any other term of the Contract II-N SEVERABILITY Each provision of the Contract shall be deemed to be severable from all other provisions of the Contract and if one or more of the provisions of the Contract shall be declared invalid the remaining provisions of the Contract shall remain in full force and effect II-O HEADINGS Captions and headings used in the Contract are for information and organization purposes Captions and headings including inaccurate references do not in any way define or limit the requirements or terms and conditions of this Contract II-P RELATIONSHIP OF THE PARTIES The relationship between the State and the Contractor is that of client and independent Contractor No agent employee or servant of the Contractor or any of its subcontractors shall be or shall be deemed to be an employee agent or servant of the State for any reason The Contractor will be solely and entirely responsible for its acts and the acts of its agents employees servants and subcontractors during the performance of this Contract II-Q MISCELLANEOUS

1 The Contractor covenants that it is not and will not become in arrears to the State upon any contract debt or any other obligation to the State including real property and personal property taxes

2 DAMAGES FOR UNAUTHORIZED PERSONNEL CHANGES

a The Contractor shall not replace the personnel designated in this Contract without the prior written approval of the State

b If the Contractor violates this requirement it shall pay the State as liquidated damages and not as a penalty a sum equal to the amount payable under this Contract

- 17 -


c The State may recover the amount due from the Contractor under this section by setting off against any amount due under this Contract or other contracts it may have with the Contractor

3 AUTHORIZATION amp CAPABILITY

a The Contractor warrants that it has taken all corporate actions necessary for the authorization execution delivery and performance of this Contract It is ready to perform its obligations

b The Contractor further warrants that the person signing this Contract is authorized to do so on behalf of the Contractor and is empowered to bind the Contractor to this Contract

- 18 -


SECTION III

WORK STATEMENT A Brief Description of Work

Quality Control (QC) services are critical to the success of the SACWIS project The QC contractor provides assurance to the State that the written deliverables and the SACWIS computing system are correct complete meet all technical and business requirements and conform to the State Unified Information Technology Environment (SUITE) Two types of QC services are required and will be implemented in two phases for the SACWIS Project The State will award one (1) ReStart contract for Quality Control services that includes a total of five (5) individuals hired in two phases Phase 1 This phase focuses on detailed review inspection analysis and recommendations of three categories of written deliverables

1 Proposals submitted in response to the Statersquos Request for Proposals (RFP) for

SACWIS project Design Development and Implementation (DDI) 2 Selected deliverables prepared by DTMB and DHS in support of SACWIS project and in

preparation for managing the DDI contract 3 Subsequent to award of the DDI contract selected deliverables submitted by the DDI

Contractor

The QC resources engaged in this phase will also support the DHS Deliverables Lead and the Deputy Project Manager in reviewing updating and preparing quality documents as the SACWIS Project progresses through the IT life-cycle stages (ie Requirements Definition Functional Design System Design Construction and Implementation) The QC Services in Phase 1 begin November 1 2010 and will be provided by the QC Project Manager and the Quality Assurance Analyst Senior for a total of two (2) QC resources Phase 2 This phase is more technical and focuses on testing beginning with participation in Joint Application Design (JAD) sessions moving through various types of testing and continuing through completion of User Acceptance Testing (UAT) The QC contractor is responsible to evaluate the lower test environments for integration and regressions testing however the emphasis will be on System Test also commonly referred to as QAT Environment Testing includes both reviewinspection of testing activities performed by the DDI Contractor as well as development and execution of test plans scenarios and automated scripts in support of DTMB and DHS test activities The following is a list of key testing activities

1 Participate in Joint Application Design (JAD) sessions and develop test scenarioscases for use in but not limited to System Test and UAT Environments

2 Develop automated testing scripts in collaboration with DTMB Quality Assurance Lead using selected automated testing tools

3 Incorporate the automated testing tools into the testing approach 4 Validate compliance with business requirements in System Test and UAT Environments 5 Manage and evaluate the results of DDI testing script execution in System Test and

UAT Environments

- 19 -


6 Implement and enforce the project Defect Severity criteria in the System Test Environment (aka QAT Environment) and assist DHS in applying the criteria in UAT or higher environments

7 Work with the DDI contractor in developing a common automated scripting approach thereby providing consistency from the lower development environments to the higher System Test and UAT Environments

8 Validate and assess the DDIrsquos Integration and Regression Testing in lower environments before code promotion to System Test or higher environments

9 Validate the computing system is meeting DHS and DTMB Security requirements in all environments including the DDI managed lower environments to the highest environments including Production and Training

10 Evaluate the DDI Contractor on efforts and results associated with Performance Volume and Stress Testing and Interface Testing and Conversion Testing

Phase 2 QC services are expected to begin January 19 2011 although the start date is approximate due to dependence on award of the DDI contract Phase 2 services include one (1) Testing Technician Senior and two (2) Testing Technicians At this time there will be a total of five (5) QC resources on the SACWIS Project

The vendor awarded this ReStart contract is prohibited from bidding on any other SACWIS procurement including participation as either a prime contractor or subcontractor on the Request for Proposal (RFP) for SACWIS Design Development and Implementation (DDI) or any other SACWIS procurement such as Program Management or Independent Verification and Validation (IVampV) except for additional Quality Control services augmentation In accordance with Title 45 Code of Federal Regulations (CFR) Part 95 - General AdministrationmdashGrant Programs (Public Assistance Medical Assistance And State Childrens Health Insurance Programs) Subpart FmdashAutomatic Data Processing Equipment and ServicesmdashConditions for Federal Financial Participation (FFP) Section sect 95617 Software and ownership rights (b) Federal License The Department of Health and Human Services reserves a royalty-free nonexclusive and irrevocable license to reproduce publish or otherwise use and to authorize others to use for Federal Government purposes such software modifications and documentation

B Background on the work requested

SACWIS compliance is federally mandated and is also required through a court-ordered settlement agreement on childrenrsquos rights The SACWIS compliant system will replace a legacy system The new system is necessary to improve operational efficiency and provide workload relief to caseworkers and administrative support personnel in local DHS offices Development and implementation of a SACWIS compliant system is of critical importance to the DHS mission to care for the Statersquos most vulnerable citizens Quality Control services encompassing reviewinspection of selected deliverables and testing activities are key components of the State of Michigan strategy

C Objectives

- 20 -


1 Ensure that the SACWIS system is implemented in a manner that meets federal state and

court ordered requirements 2 Ensure that the SACWIS system is implemented in a manner that meets DHS business

requirements and DTMB technical requirements D Agency technical environment for the work

Phase 1 of the Quality Control contract is scheduled for November 1 2010 When Phase 1 of the Quality Control contract is started the SACWIS Project technical infrastructure will not be built-out At this time the SACWIS Project will be evaluating or preparing to evaluate the responses to the Development Design and Implementation (DDI) Request For Proposal (RFP) The only technical SACWIS Project environments that will exist in November 2010 are those associated with operating the SACWIS Program Management Office (PMO) These environments include file server allotments a SACWIS Project web collaborationrepository site and environments to support Issue Risk and Change Control tools for project management activities The QC Contractor with the appropriate security clearance will have access to the State network to conduct Project business During Phase 1 the QC Project Manager and the Quality Assurance Analysts III will report to SACWIS Project Manager (contractor) The QC Contractor is expected to work closely with the Deputy Project Manager and DTMB Quality AssuranceTesting Lead to develop an understanding of the Projectrsquos quality plan The SACWIS Program Manager has oversight responsibility for the SACWIS Program Management Office (PMO) including the DTMB Deputy Project Manager DHS Business Manager and the DTMB IT Manager The DDI Contractor will also report to the SACWIS Project Manager upon arrival These entities along with the QC Contractor are responsible for meeting the technology and business objectives of the SACWIS Project The Phase 2 of the Quality Control (QC) contract which is schedule for January 19 2011 is the beginning of the more technical portion of the QC contract This portion of the Project includes the build-out of the DDI Contractor infrastructure which is unknown at this time In addition to the above project management technical environments described above the DTMB enterprise environment for the IBM Rational tool suite will be used by the SACWIS Project During Phase 2 one (1) Testing Technician Senior and two (2) Testing Technicians will be added to the QC Contractor resource pool The Testing Technician Senior will work on day-to-day basis with the DTMB Quality AssuranceTesting Lead The Testing Technician Senior will report to the QC Project Manager The Testing Technician Senior functions as the lead for the QC testing team and provides day-to-day direction to the Testing Technicians

Both Phase 1 and Phase 2 services must comply with the State Unified Information Technology Environment (SUITE) which encompasses the Statersquos Project Management Methodology (PMM) and Systems Engineering Methodology (SEM)

E Description of the requested work including deliverables and knowledge transfer

- 21 -


Phase 1 Quality Control services for the project include review inspection analysis and recommendations for selected written deliverables produced by the State and the DDI Contractor In many instances the State will develop the initial document or ldquoPlan-For-The-Planrdquo and the DDI Contractor will be required to further develop or augment the Statersquos initial document The State will use the Quality Control Contractor resources to verify that deliverables are of acceptable quality and that they are complete and correct Quality Control services include the following three main areas 1 Review of vendor responses to the Statersquos Request for Proposals (RFP) for SACWIS

Design Development and Implementation Prior to reviewing RFP responses the QC team will review the RFP with the intent of becoming experts on the Statersquos requirements The QC team will apply their RFP expertise to the review of vendor responses The QC team will produce a written analysis of each vendor response identifying strengths and weaknesses The QC team will function as advisors to the State Joint Evaluation Committee (JEC) The QC team will focus on this activity in November and December 2010

2 Review State Project Plans selected by the SACWIS Project Manager in preparation

for managing the DDI contract A succinct written report with recommendations for improvement (if necessary) will be submitted for each requested review The selection of targeted State documentsplans will be at the discretion of the SACWIS Project Manager The list of potential target documents that the SACWIS Project Manager will select from is provided below The objective will be to commit the available time and QC resources to documents and areas that best serve the Project in preparing for the DDI Contractor The QC team will focus on this activity in December 2010 and January 2011

3 Review DDI deliverables selected by the SACWIS Project Manager The following table

provides a high level description of activities tasks and associated deliverables required from the DDI Contractor The selection of targeted DDI deliverables documents and plans will be at the discretion of the SACWIS Project Manager The QC review of the DDI deliverables includes in-depth inspection analysis of quality regarding correctness and completeness and a recommendation to accept as is accept with modifications or reject the deliverable The QC team will provide a succinct written report of their findings and recommendations for each deliverable review The QC team will focus on this activity from the point in time that the DDI contract begins (anticipated January 2011) through the end of this ReStart contract period During this effort the QC Contractor must work with and assist DHS Deliverables Lead in managing the review process

Activities Tasks Project Management 11 Project Plan V1 Project Management 12 Quarterly Project Plan Project Management 13 Monthly Project Status Reports Project Management 14 Project Configuration Management Plan Project Management 15 Issue and Risk Management Plan Project Management 16 Requirement Change Control Plan Hardware amp Software Plan and Delivery

21 Hardware and Software Plan

- 22 -


Activities Tasks Hardware amp Software Plan and Delivery

22 Hardware and Software

Conceptual Design 31 Requirements Validation and Traceability Plan Conceptual Design 32 Conceptual Design Methodology and Session Plan Conceptual Design 33 Conceptual System Design Conceptual Design 34 Gap Analysis Security 41 Security Design Document Security 42 User Access Security Plan Security 43 Disaster Recovery Plan Change Management 51 Comprehensive Change Management amp

Communication Plan Change Management 52 Business Process Practices and Improvement Detail Design 61 Detail System Design Session Plan Detail Design 62 Detail System Design Document (DSD) Detail Design 63 Interface Design Detail Design 64 Forms Template and Report Detail Design Development 71 Software Development Plan Development 72 Weekly Construction Summary Report Development 73 Development Library Conversion and Data Migration 81 Data Conversion and Migration Strategy Conversion and Data Migration 82 Data Conversion and Migration Plan Conversion and Data Migration 83 Data Cleanup Plan Conversion and Data Migration 84 Data Conversion and Migration Results Testing 91 Test Management Strategy Testing 92 Unit and Integration Test Plan and Documentation Testing 93 System Test Plan Testing 94 Interface Test Plan Testing 95 Performance Volume and Stress Test Plan Testing 96 Conversion and Migration Test Plan Testing 97 System Test Scripts Testing 98 Testing Results Weekly Report Testing 99 Conversion and Migration Weekly Test Results Report Testing 910 Performance Monitoring Plan and Weekly Report Testing 911 Operational Readiness Report User Acceptance Testing 101 UAT Test Environment and Tools User Acceptance Testing 102 Weekly UAT Status Reports User Acceptance Testing 103 Operational Readiness Report End User Training 111 End User Training Strategy End User Training 112 Comprehensive Training Plan End User Training 113 End User Training Environment(s) End User Training 114 End User Training Materials V1 and V2 End User Training 115 Online User Aids End User Training 116 End User Training and Progress Report

- 23 -


Activities Tasks End User Training 117 End User Training Final Report Technical Training 121 Technical Training Strategy Technical Training 122 Technical Training Plan Technical Training 123 Technical Training Materials Technical Training 124 Technical Training Report Technical Training 125 Project Staff Training Plan Help Desk 131 Help Desk Plan Help Desk 132 Help Desk Procedures Manual Help Desk 133 User Help Desk Manual Help Desk 134 Help Desk Transition Plan Help Desk 135 Help Desk Reporting Pilot 141 Pilot Implementation Plan Pilot 142 Pilot Support and Operations Plan Pilot 143 Pilot Test and Analysis Implementation and Readiness 151Statewide Implementation Plan Implementation and Readiness 152 Network amp Desktop and Production Requirements Implementation and Readiness 153 Final Readiness Assessment Transition and Maintenance 161 Operations and Maintenance Transition Plan Transition and Maintenance 162 Post-Implementation Evaluations Transition and Maintenance 163 Operating Procedures Transition and Maintenance 164 System Updated Documentation Federal Review 171 Updated SACWIS Assessment Review Guide

(SARGe)

Phase 2

Quality Control testing services ensure that the computing system operates in a complete and accurate manner and that it satisfies all functional and technical requirements QC testing services begin with participation in Joint Application Design (JAD) sessions to ensure that the QC testing technicians understand requirements which serve as the foundation for subsequent testing activities QC Contractor testing services or deliverables include at a minimum

1 Attend DDI Contractor deliverable walkthroughs to enhance the completeness of the deliverable

2 Delivery of test scenarioscases for use in System Test and UAT Environments 3 Input or upload of test scenarioscases into a selected testing tool or other support tools 4 Delivery and upload of automated testing scripts to a selected automated testing tool(s)

activity will be completed at the direction of the DTMB Quality Assurance Lead 5 Document for the DTMB Quality Assurance Lead how the selected automated testing

tools will be integrated into the overall project testing approach 6 Develop and routinely generate (weekly) reports on project compliance with business

requirements in System Test and UAT Environments 7 Develop and routinely (weekly) generate reports on DDI testing script execution in

System Test and UAT Environments

- 24 -


8 Routinely (weekly) generate a project defect report which logs and tracks defects in accordance with the SACWIS Defect Severity criteria Initial defect reporting will begin at the System Test Environment (aka QAT Environment) for the QC Contractor

9 Provide subject matter expert consultation to the State in applying the project Defect criteria in UAT

10 Document how the QC and DDI contractors have developed a common automated scripting approach thereby providing consistency from the lower development environments to the higher System Test and UAT Environments requires DDI and Project Manager signoff

11 Routinely report on the DDI Contractorrsquos Integration and Regression Testing activities in the lower environments the deliverable report must also describe how the assessment was conducted

12 Periodically (bi-weekly) report on compliance with DHS and DTMB Security requirements in all environments including the DDI managed lower environments to the highest environments including Production and Training The report must include how the assessment was conducted

13 Periodically (bi-weekly) report on the DDI Contractor efforts and results associated with Performance Volume and Stress Testing and Interface Testing and Conversion Testing The report must include how the assessment was conducted

14 Function as subject matter experts on all aspects of project testing 15 Create and maintain System Test and UAT Testing schedules for the State 16 Review weekly UAT status reports submitted by the DDI vendor and provide a written

recommendation to accept or reject 17 Ensure that all testing activities are consistent with SUITE

F Any specific regulations requirements or expertise applicable including specific

backgroundsecurity checks required

All QC Contract resource must comply with the project Security Plan which includes background checks security badge procedures and foreign network device clearance Phase 1

The primary capability which the QC Project Manager candidate must have is the ability to lead a group of technicians for the duration of the QC Contract Critical experiences and skills include

bull 5 years recent experience as QC Project Manager on large system development projects

bull 5 years experience managing a testing team of at least 10 people on a large system development project

bull 5 years experience as Lead QC Analyst on large system development projects bull 3 years experience with 1 or more structured development methodologies bull 5 years experience with industry standard project management methodologies bull A strong understanding of the SEI Capability Maturity Model Integrated and experience

implementing maturity Level 3 compliant processes

Each candidate (Quality Assurance Analyst III) must have a minimum of five (5) years recent Quality Control experience that includes inspection of deliverables for a large and complex

- 25 -


system design development and implementation project The candidate must have a minimum of five (5) years experience as a lead Quality Assurance analyst

Critical experiences and skills include

bull Five (5) years experience in a lead QC role on a large and complex system development project A large and complex system project typically has at least 50 people and a duration of at least two years

bull Five (5) years experience with one or more structured development methodologies such as the Statersquos Systems Engineering Methodology (SEM)

bull Five (5) years experience with industry standard project management processes such as the Statersquos Project Management Methodology (PMM)

bull A strong understanding of the SEI Capability Maturity Model Integrated (CMMI) and experience implementing maturity Level 3 compliant processes

bull Outstanding communication skills including both written and verbal communication

Phase 2 The Testing Technician Senior must have a minimum of five (5) years recent experience as a Lead Tester on a large and complex system project The Testing Technicians must have a minimum of three (3) years recent experience as a tester on a large and complex system project All candidates must have a minimum of three (3) years experience with creating and executing automated test scripts in a complex technical environment that includes multiple staging areas automated build processes for code promotion and control of configuration items


bull Testing Technician Senior Five (5) years experience in a lead tester role on a large and complex system development project A large and complex system project typically has at least 50 people and a duration of at least two years

bull Testing Technicians Three (3) years experience in a tester role on a large and complex system development project

bull Three (3) years experience creating and executing automated test scripts bull Three (3) years experience as a tester in a complex technical environment that uses

automated build processes for code promotion from one area to another and tracks all changes to configuration items



bull Outstanding communication skills including both written and verbal communication G Reports required

Phase 1

1 Weekly status report which must include at a minimum

- 26 -


bull Review of vendor responses to the Statersquos Request for Proposals (RFP) bull State project plans reviewed bull DDI deliverables reviewed

Phase 2

1 Weekly status report which must include at a minimum bull Business requirements compliance report bull DDI script execution report bull Defect report bull Integration and Regression Testing activities report (additional content and format at the discretion of the SACWIS Project Manager)

2 Bi-Weekly status report which must include at a minimum

bull Security requirements compliance report bull Performance Volume and Stress Testing Interface Testing and Conversion

report

H Location where the work is to be performed

Grand Tower Bldg 235 S Grand Ave Lansing MI 48909

Or other office building in downtown Lansing Michigan

I Hours

Business Hours M-F 8-5 Days and times may vary

J Statersquos contractproject manager for the contract is the DHS SACWIS Manager Laurie

Johnson K The numbers of personnel by skill set (classification)

Phase 1

One (1) Project Manager

PROJECT MANAGEMENT Project Manager ndash For QC Plans and coordinates work teams Provides management and technical support to project team members Handles complex projects Designs and implements project plans Generally manages a group of applications system analysts or infrastructure specialists Relies on experience and judgment to plan and accomplish goals Typically reports to a senior manager Project Manager capabilities with 2-7 years of experience

- 27 -


The Project Manager must be a proven manager and leader in quality initiatives with a very strong understanding of IT testing approaches techniques environment management and automated testing tools The QC Project Manager must be able to integrate a testing approach with project management methodology The QC Project Manager must be assertive and diplomatic in adherence to Statersquos project quality program PMI PMP certification is preferred for the QC Project Manager role At a minimum the QC Project Manager must have at least 5 years experience in leading and directly managing 10 or more testing resources on large IT projects Large IT projects mean greater than 50 resources committed to the project The QC Project Manager must have no less than 5 years experience working in a multi-vendor environment QC Project Manager will lead Quality Analyst Senior Testing Technician Senior and Testing Technicians in implementing the Statersquos quality initiative for the project this includes collaborating with DTMB Quality Assurance Lead The QC Project Manager must also possess the same or similar skill set as the Quality Assurance Analyst Senior described below The QC Project Manager must also be able to construct and maintain project schedules MS Project experience preferred The QC Project Manager will report directly to the SACWIS Project Manager (Contractor) The QC Project Manager will also work closely with the DTMB Quality Assurance Lead and DTMB IT Manager One (1) Quality Assurance Analysts Senior (III)

QUALITY ASSURANCE Quality Assurance Analyst Senior The Quality Assurance Analyst Senior must have ability to execute quality initiatives with a good understanding of how to practically execute quality tactics on a day-to-day basis Familiar with quality approaches techniques and environment management Excellent verbal and written skills are paramount in the role Analyst must be able to support DHS Deliverable Lead on evaluating and preparing State and DDI deliverable documents Analyst must be experienced in document review and publication Senior Analyst must be able to integrate project management methodology with deliverables from multiple contractors on the SACWIS Project Analyst must be able to assist the QC Project Manager on schedule construction and management for QC team MS Project experience preferred The Analyst reports to the QC Project Manager Quality Assurance Analyst Senior capabilities must include 8 or more years of experience in the field or in a related area Quality Assurance Analyst Senior must be familiar with a variety of quality field concepts practices and procedures Relies on extensive experience and judgment to plan and accomplish goals Analyst may lead and direct the work of others A wide degree of creativity and latitude is expected

Phase 2 One (1) Testing Technician Senior and two (2) Testing Technicians Testing Technician Senior

- 28 -


Testing Technician Senior must be a proven leader in executing and directing IT testing quality initiatives with a day-to-day working knowledge of IT testing approaches techniques environment management and automated testing tools The Senior Testing Technician must be able to integrate a testing approach with the SACWIS Project quality program The Senior Testing Technician must be assertive and diplomatic in developing and implementing the Statersquos project quality program The Senior Testing Technician must have no less than 5 years of experience working in a multi-vendor environment The Testing Technician Senior will lead the Testing Technicians in implementing the Statersquos quality initiative for the project this includes collaborating with the DTMB Quality Assurance Lead The QC Testing Technician Senior must also possess the same or similar skill set as the Testing Technician described below QC Testing Technician Senior must also be able to assist in the development and maintenance of testing schedules MS Project experience preferred

The Testing Technician Senior reports to the QC Project Manager The Senior Testing Technician must have 8 or more years of experience in the field or in a related area and be familiar with a variety of IT testing concepts practices and procedures Relies on extensive experience and judgment to plan and accomplish goals Testing Technician Senior will direct the QC Testing Technicians A wide degree of creativity and latitude is expected TECHNICAL SPECIALIST Testing Technician The Testing Technician must be able to execute testing quality initiatives with a very strong understanding of IT testing approaches techniques environment management and automated testing tools The Testing Technician must have practical and day-to-day operational knowledge of automated testing tools such as Mercury Load Runner Quality Center IBM Rational tool set or similar testing tool products The Testing Technician must be able to develop test scenarios develop test scripts execute test scripts review and evaluate test scripts The Testing Technician must be able to participate in Joint Applications Development (JADs) sessions and associate business requirements to test scenarios and test scripting The testing technician must be able to evaluate and provide recommendations to the Senior Testing Technician on compliance with business requirements and defect severity ratings The Testing Technician must evaluate recommend and implement automated test tools and strategies Also writes implements and reports status for system test cases for testing Analyzes test cases and provides regular progress reports Testing Technician must have with 1-7 years of experience in the field or in a related area The Testing Technician must be familiar with standard concepts practices and procedures within the IT testing and quality fields The Testing Technician must have experience and good judgment to plan and accomplish project testing goals The Testing Technician must be amenable to supervision by the Senior Testing Technician and QC Project Manager A certain degree of creativity and latitude is required The QC Testing Technician will report to the QC Testing Technician Senior

SECTION IV INFORMATION REQUIRED FROM BIDDERS

IV-A SECTION IV INFORMATION REQUIRED

- 29 -


1 Name and date of availability of the candidate

Staffing for this contract will be incremental Phase 1 begins on November 1 2010 and requests one (1) Project Manager and one (1) Quality Assurance Analysts III Phase 2 begins on or about January 19 2011 and requests one (1) Testing Technician Senior and two (2) Testing Technicians

2 The resume(s) of the actual individual(s) proposed

Resumes of actual individuals proposed for Phase 1 must be attached Representative resumes for Phase 2 testers must be attached Resumes of actual individuals proposed for Phase 2 must be provided at the Statersquos request approximately six (6) weeks prior to the proposed start date

3 The results of two reference checks that the Contractor has performed on the proposed

individual including the names and telephone numbers of the references themselves At least one of these reference checks must be from a supervisor

4 The results of a criminal background check and any additional screening required by a

specific work statement to meet agency requirements upon award

5 Verification of a candidatersquos permission to work in the United States

6 Payment Rate for each resume submitted Payment rates may not exceed the rates in the Contract However the Payment rates may be less depending on the States requirements nature of the job market and candidates abilities

7 A signed commitment letter from the individual referencing the SOW number with the

candidatersquos name signature and date Blanket commitment letters for all ITBrsquos will not be accepted

8 During the response period the Contractor may request any clarification needed on the

Statement of Work IV-B ADDITIONAL INFORMATION AND COMMENTS Include any other information that is believed to be pertinent but not specifically asked for elsewhere IV-C PRICE PROPOSAL

1 All rates quoted in bidders response to this ITB will be firm for the duration of the contract No price changes will be permitted

2 Pricing

Classificationskill set Project Manager HourlyMonthly Rate $9500

- 30 -


Classificationskill set Quality Assurance Analyst III HourlyMonthly Rate $7500 Classificationskill set Testing Technician Senior HourlyMonthly Rate $7500 Classificationskill set Testing Technician HourlyMonthly Rate $5500

3 Independent Price Determination Include a statement substantially as follows

This cost and price analysis is submitted in full compliance with the provisions of the paragraph titled Independent Price Determination in Part I of the ITB to which this proposal is a response

IV-D PROPOSAL SUBMITTAL Submit 2 copies of each qualified name and resume and Price Proposal in accordance with the following instructions

1 SEALED BIDS (PROPOSALS) MUST BE RECEIVED AT PURCHASING OPERATIONS AND TIME-STAMPED BY PURCHASING OPERATIONS NOT LATER THAN 300 PM ON THE DUE DATE AS INDICATED at the beginning of this ITB

2 Submit with your proposal a signed cover letter with the company name vendor ID number

and ITB number and INSERT IT IN YOUR SEPARATE SEALED PRICE PROPOSAL BEFORE SUBMITTAL

BIDDERS ARE RESPONSIBLE FOR ASSURING THAT THE FOLLOWING IDENTIFYING INFORMATION APPEARS ON THE OUTSIDE ENVELOPE Sealed Bid notation bid number company or organization name bidder number date due and time due If a delivery service is used which prohibits such markings on their envelope or package this information must be placed on the outside of an interior envelope or package Purchasing Operations address for proposals submitted by CONTRACT CARRIER COURIER DELIVERY or PERSONAL DELIVERY is State of Michigan Department of Management and Budget Purchasing Operations 2nd Floor Mason Building 530 West Allegan Street Lansing Michigan 48933 Proposals submitted through the US POSTAL SERVICE should be addressed as follows State of Michigan Department of Management and Budget

- 31 -


Purchasing Operations Post Office Box 30152 Lansing Michigan 48909

- 2 -


will also have quality obligations in all project system environments The QC Contractor will also be considered the subject matter expert on issue of testing for the Project The State will emphasize adherence to the project Defect Severity Criteria and prohibitions on defect propagation to higher environments The State will award one (1) ReStart contract for Quality Control services that includes a total of five (5) individuals Phase 1 services begin November 1 2010 and include one (1) Quality Control Project Manager and one (1) Quality Assurance Analysts III Phase 2 services are expected to begin January 19 2011 although the start date is approximate depending on award of the DDI contract Phase 2 services include one (1) Testing Technician Senior and two (2) Testing Technicians The vendor awarded this ReStart contract is prohibited from bidding on any other SACWIS project procurement including participation as either a prime contractor or subcontractor on the Request for Proposal (RFP) for SACWIS project Design Development and Implementation (DDI) or any other SACWIS project procurement such as Program Management or Independent Verification and Validation (IVampV) except for additional Quality Control services augmentation The contract period will be from approximately November 1 2010 to October 31 2011 up to 1984 hours per position with two one-year options The State does not commit to procuring services in the quantities estimated or in any other amounts The vendor must certify in their proposal that the candidates which are included in their bid proposal are available to start on the date indicated for each skill set This is a Mandatory Statement If this statement does not exist in the Vendors Proposal the proposal will not be considered for award

Note If there is a delay of more than ten (10) working days in the start date and substitutions are necessary the skill sets of the substitutions must be approved by the requesting agency and meet or exceed the skill sets of the original candidate

Proposals containing false or misleading statements or which provide references that do not support an attribute or condition claimed by the bidder may be rejected If in the opinion of the State such information was intended to mislead the State in its evaluation of the proposal and the attribute condition of capability as a requirement of this proposal the proposal shall be rejected I-B ISSUING OFFICE This ITB is issued by Purchasing Operations State of Michigan Department of Technology Management amp Budget (DTMB) hereafter known as Purchasing Operations for the DTMB and the Department of Human Services (DHS) Where actions are a combination of those of Purchasing Operations DTMB and DHS the authority will be known as the State Purchasing Operations is the sole point of contact in the State with regard to all procurement and contractual matters relating to the services described herein Purchasing Operations is the only office authorized to change modify amend alter clarify or otherwise alter the specifications terms and conditions of this Invitation to Bid and any contract(s) awarded as a result of this Request Purchasing Operations will remain the SOLE POINT OF CONTACT throughout the procurement process until such time as the Director of Purchasing Operations shall direct otherwise in writing See Paragraph I-C below All communications concerning this procurement must be addressed to

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Documents

Consultant RFP - Revised Format...resume Two copies of each resume MUST be submitted All resumes submitted must be sent "blind" (not on company letterhead and without logos or identifying